The Westin Perth
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The Westin Perth

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Room & Suite (151)
The Westin Perth
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About

4.5
#12 of 69 hotels in Perth
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Value
The Westin Perth offers a relaxing getaway and is in an ideal city location that will appeal to both business and leisure travelers. Find your balance in a convenient setting steps away from offices, shopping and attractions, including the picturesque Swan River. Careful attention is paid to your stay to ensure each visit leaves you exceptionally well rested, well-nourished and well cared for.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Children Activities (Kid / Family Friendly)
Car hire
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Head massage
Manicure
Massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Oven
Refrigerator
Kitchenware
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
City View
Great View
Hotel links
Special Offer:Earn points toward free nights.

Location

480 Hay St, Perth, Western Australia 6000 Australia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Perth Airport
599Reviews21Q+A90Room tips

Reviews
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Detailed Reviews
Paul B wrote a review Jan 2020
Milton Keynes, United Kingdom
4.0 of 5 bubbles
We had a 4 night stay in a Deluxe Room on 20th floor. The Hotel is modern, airy, spacious and has a great location close to everything in the CBD. Rooms are superb, large, with plenty of storage space, comfortable bed, and floor to ceiling windows with superb City views. All 5 star.
The Pool, Spa and gym are excellent.
We didn’t use the bar or restaurants but they look great, if expensive.
So all great, but there are some negatives which detract from a 5 star rating, and judging by other reviews, other guests have also experienced :
On arrival at midnight the doors were locked, and the automated opening system from reception didn’t open the door no matter how many times she told us it did. No one came to actually open the door ( we could see the reception and other staff inside) and we had to wait outside until a guest came back who could open the door with his room card. Not a great welcome after a 9 hour journey.
The pillow selection in room is very poor.
The provision of shower gel is very limited and insufficient for two people. Also coffee pods.
The Pool area has no staff anywhere near, so guests are often seen trying to drag and open /close umbrellas and sun beds around the pool. There really should be someone available to do this, they are heavy and it could be dangerous..
Having requested and been granted a Midday check out when we checked in, we had a phone call at 11.30 asking why we hadn’t checked out yet.

So the Westin is almost there, it has the location and facilities, but the attitude and service isn’t quite up to scratch yet. Hence 4 star review
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MRK wrote a review Sept 2020
Melbourne, Australia
5.0 of 5 bubbles
Staying at the The Westin Perth for our 14 day quarantine stay, we’re so lucky this is the hotel selected for us because everything has been fantastic.

The rooms are large, modern & clean, very comfortable, quiet, wonderful views of Perth city, great bathroom & shower, comfy bed, lovely linens, awesome wifi & a large selection of free movies.

Staff have been sensational, extremely attentive & always courteous, even though they are very busy they always made time for you & your enquires, any request handled immediately, wonderful staff all round.

Food has also been great, plentiful, delicious, lots of variety, plenty of fruit & water, lots of snacks, treats, definitely not going hungry, meals are always delivered promptly, we’ve had everything from filled ravioli with cheese sauce, home style Shepard’s pie, Indian cuisine, honey soy chicken stir fry with rice, pies, muffins, pastries, chicken parmigiana, juices, salads, wraps, so many different options & the kitchen staff are happy to work with any dietary needs you have (I’m allergic to seafood).

Would not hesitate for a second to recommend or stay again in the future.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie D wrote a review Feb 2020
Seddon, Australia
+1
5.0 of 5 bubbles
First up, the hotel looks fanastic!! Very modern and spacious, greeted at the door and escorted to the reception area. Check-in was simple and got keys to room without much fuss.

Lifts are quick and overall hotel qas very clean.

Rooms were very spacious including the bathroom, cupboard space and bedroom area.

I particularly like the curtain and blinds being able to open and close with a simple click of a button.

Room was cleaned and amenities replaced daily.
Staff were always helpful when required.

The only concern I have is the location, there are alot of homeless people who ask for money or sitting on street curbs or even laying across the footpath, it definitely does not feel safe in the evenings. However, it's a great location as its very close to the CBD and plenty of food and shops within walking distance. Bare in mind that coles and woolies close 5pm on weekends and 9pm weekdays. There is an IGA nearby that stays open until 10pm daily. As these are external issues outside of the hotels control i have not disadvantaged them with less stars, but it is important for travellers to know.

Will definitely recommend staying here next time im up in Perth.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AustMat wrote a review Feb 2020
Sydney, Australia
3.0 of 5 bubbles
This is my second stay at The Westin Perth, this time for 2 nights about a year after our first stay.

Check in was smooth and easy. Initial acknowledgement of Bonvoy Gold and whether I would like to use late check out (we didn't on this occasion).
I had previously been in email contact with the hotel about a reservation for the restaurant, I had noted that we were celebrating our engagement.
Not that we expect much, but this went completely unacknowledged in email and at the hotel; not even a note in the room. I think these are the areas where this scale of hotel could easily provide a slightly more special experience to its guests.
This hotel feels more like a spacious and comfortable business hotel. Not really a 'special occasions' hotel. They will lose this business to a few other more premium hotels.
Water pressure remains below average (you can't just have a quick shower in the morning) and lack of a bath in most rooms takes away from any luxurious down time opportunities.
Bonvoy Gold status nor a special occasion will grant you much of a room improvement. Generally the majority of rooms are the same layout. We were on the 15th floor (25+ floors in total) with a reasonable outlook.

Last time I stayed, when dining multiple times at Garum, I was told at check out that any Bonvoy dining discounts needed to be applied by the restaurant and I had to push for the advertised discount at checkout.
This trip, we invited 3 external guests to join us for breakfast at Garum.
I added their breakfasts to my room, but requested the Bonvoy discount be added to that bill before I finalised it. They told me this was done at check out. So I just left it.

At check out I was told firstly that the discount needs to be applied by the restaurant. Then I was told that the discount was not applicable on weekends.
There were digital adverts near the lifts showing the Bonvoy discounts (15% for Gold), though-out our stay (including the weekend). I couldn't see any terms stating it wasn't applicable for the weekend. I didn't push further and was not given the discount.
At this point it isn't really about the small discount, it's about the fact that there is obviously a communication issue amongst staff that nobody is interested in correcting, which left us with a bit of a negative experience on departure - for the second time.

For the second time again at this hotel, we have had to lodge a 'missing points' request with Marriott Bonvoy as these weren't credited more than 2 weeks after our stay (these points usually seem to appear within a few days after most stays).

We will probably only return to the hotel when we need to be in Perth for a quick stay, where the hotel experience is not a focal point of the trip. Rates are generally quite reasonable.
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Date of stay: January 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JeremyColahan, Director of Rooms at The Westin Perth
Responded 11 Feb 2020
Hi Austmat, Thank you for choosing to stay at The Westin Perth and for sharing your experience. Please accept my apologies we did not meet your expectations on a special occasion. We certainly do note these and disappointing this was not executed on this stay. The Marriott Bonvoy discount is not applicable for breakfast, however we will refresh these benefits with our team to ensure there is a consistency with how this is communicated. I do hope to welcome you back to The Westin Perth in the future. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
moose938 wrote a review Jan 2020
Denver, Colorado
5.0 of 5 bubbles
Five stars for staff/service levels. Five stars for stylishness of rooms. Probably 3 stars for functionality of shower, lack of optional light switches, and only one rubbish bin.

Rooms are spacious however, the shower drain is at the door of the shower and is flush with the rest of the bathroom floor. This caused the floor outside the shower to flood and that then rushed over to the toilet room.

One master light switch when you come in and I believe beside the bed but no option to turn on/off lights specific to bathroom.

And only one rubbish bin for the size of the room seems a little silly.

Pool hours, 0600-1800
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
102crh wrote a review Nov 2021
Perth, Australia
4.0 of 5 bubbles
We've been lucky enough to be staying at The Westin for our 14 days quarantine. The rooms are big, bright, modern and spacious and the beds are really comfortable. Our two children are in another interconnected room but unfortunately this room keeps getting a strong cigarette smell intermittently throughout our stay. We've complained several times to management but the issue remains unresolved.

Having said that the staff here are very good at responding to requests and go out of their way to make your stay as comfortable as possible. We've asked for a coffee machine and metal cutlery to reduce the amount of plastic cutlery sent in the food bags.

We've also asked for our children's meals to be changed (requested in advance) and the kitchen staff are happy to accommodate requests and call me daily to check on meal preferences which is really appreciated.

Food is great, plentiful and varied. There's no shortage of fresh fruit and water (just a shame it's in plastic bottles). We have a room overlooking the lovely pool, just a shame we can't leave the room to use it?!

I'm in doubt that staying at the Westin has made quarantine with kids so much easier all round.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
THE GREAT GATSBY wrote a review Feb 2020
5.0 of 5 bubbles
This room transported me, to spring on it's best day. how the airy colors and textures made this room come alive. We'll call this room, The Great Gatsby just for purpose sakes? bare with me? and Carrie Bradshaw has welcome us back."HELLO". If your still here i"ll give you the lowdown. this room was terrific, the bed was exceptional so comfortable. we payed $287.00 for a package deal which included buffet breakfast for two, welcome drink, valet parking. However i would pay double for my stay here as this hotel room oozes such richness within executing elegant grandeur.
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Date of stay: March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ekimbry wrote a review Oct 2022
Aurora, Canada
5.0 of 5 bubbles
We spent just one night in this elegant hotel, but wished it had been more. The downtown location provided an excellent base for walking around Western Australia’s Government House, the Old Courthouse and the lovely Supreme Court Gardens.

The hotel itself towers above the surrounding older and historic buildings, dwarfing them and looking somewhat out of place with no redeeming aesthetically pleasing architectural features. But we didn’t come here to look at its exterior. Inside, the bright, airy lobby and reception desk, run by extremely polite and helpful staff, opens up to a cosy lounge area where one can just sit or order something to eat or drink.

Our room on a high floor was large with a sense of spaciousness, partly due to the large picture window overlooking the city. Both hard and soft materials exuded style and quality, and the room was properly equipped with accessible electrical outlets and charging points.

The large bathroom was sleek, modern and highly functional with its large walk-in shower, abundant vanity top space, mirrors, hooks and towel rails.

The restaurant provides quite a surprise if entered through the hotel, because it is in fact housed in an adjoining historic building. It is an Italian restaurant named Garum, run by the hotel in partnership with an external operator. Its appearance and ambiance are a far cry from the usual corporate blandness of hotel chain restaurants. Indeed, it seemed to be the place to be, with the locals out for a fun night outnumbering the hotel guests on this occasion.

There was nothing we didn’t like about the Westin and it would be our first choice if we ever return to Perth again. It checked all the boxes for staff quality, bedroom and bathroom size, style and amenities, welcoming public spaces and restaurant.
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Date of stay: August 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AbsoluteZeroKelvin wrote a review Feb 2020
Singapore, Singapore
4.0 of 5 bubbles
Spent 4N in this hotel. Did not managed to snag a suite as a Plat, but was given a high floor (21st) instead looking out towards the stadium and the hills beyond, and with partial views of the Swan River. The room was large and could easily swallow a rollaway bed. The king bed was a tad soft. Strong *free* wifi throughout the property. High level of cleanliness. We ate breakfast and enjoyed evening cocktails at the Club Lounge on the 3rd floor. Low crowds during breakfast time, with the spread remaining unchanged for all days (a few hot dishes, bread, cereal, salad and cold cuts). Human traffic was very high during evening cocktail hour, which comprised 2 hot dishes, cold cuts, salad, wine, beer and sangria. Access the lounge was by card key. In my numerous visits to the lounge, I was asked for my room number only once. Most of the staff we met were very polite. The hotel is located next to the Perth Hospital and diagonally from the criminal courts. Saw a few poor/homeless people sleeping on the pavement. Parking very expensive onsite. There is a 24 hour large open-air car park next to the hotel offering lower rates. Street Parking after 6pm is free.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris J "Mohawk" Reed wrote a review Nov 2022
Sentosa Island, Singapore
3.0 of 5 bubbles
Lovely hotel let down by some poor customer service.

This hotel is beautifully designed and our suite was very well lit and with lots of windows and gorgeous.

The only problem with it was that every time the door opened the blinds and curtains would do the exact opposite of what you wanted!

So if they were already down to protect you from the sun they would all go up and all the lights would come on!! Even in the middle of the day!

If they were all up, the curtains and blinds would then all come down and all the lights would go on even if it was the middle of the day and you were enjoying the light!

Very bizarre waster of energy.

At the same time our room only got cleaned 2 out of 3 nights and there seemed to be an aversion to giving us more than one towel each even though we take more than one shower a day! Some on one hand they’re trying to save energy and on the other hand their automated system is doing the exact opposite!

The breakfast restaurant was also very limited. No Asian food at all, only basics of eggs and bacon/sausages and pastries, no imagination.

However it was the customer service that needs to be improved both in the lounge and at reception:

I only went to the lounge twice but despite needing to use my key card to gain access I was asked my room number THREE times by the staff there! This of course had nothing to do with the fact that I have a mohawk, tattoos and wear Slipknot cut off t-shirts!

I asked my wife if she ever got asked. Nope. Not once!

I asked a couple of other people if they got asked. Nope. Just me.

Why do you discriminate against those of us who like to express our personal branding in different ways to the ones that they perceive can afford to have club lounge access?

It would surely have then surprised these people to find out that I am an Ambassador Elite, the top tier of Marriott Bonvoy rewards!

The other weird thing about the lounge is they only have ONE hot meal each evening and they alternate between meat and vegetarian! So the days that they have one I guess half their guests starve!

As Ambassador I know I am entitled to check out late. So imagine my surprise when I rang reception and asked for a late check out and was told that I could only have one to midday!

I said are you sure? I am Ambassador Elite, that’s your top tier.

The lady on reception said yes you have to check out by midday but you can BUY late check out for $50 to 2pm, $100 to 4pm and $150 by 6pm…..

I did some research and this was not correct.

So I then went downstairs and spoke to a lovely lady, not the same one, who apologised and said of course you’re entitled to 4pm check out automatically by being Ambassador and whoever told you anything else was wrong!

I said can I have it to 6pm given that under your 24 hour Ambassador benefit if I check in at 6pm I can check out at 6pm and she said yes no problem.

I said why didn’t the previous woman whom I talked to agree to this even after I had told her I was Ambassador and she had checked out my profile several times?

She said she didn’t know but that I was totally right and she could see that the moment she looked at my booking!

Sounds like the Westin needs to train their staff better to listen to customers and not assume that everyone is the same when the whole point of a loyalty program is that we’re not!

Overall though we very much enjoyed our time here, they just need to improve on their customer service.
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Date of stay: November 2022
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from freddys888
9 contributions5 helpful votes
When I arrived in Perth on an early morning flight, I took an airport taxi to Westin Perth which cost about aud 45. You can check at the airport for public transportation. Guess it’s not much help.
Clodruss asked a question July 2022
Singapore, Singapore551 contributions312 helpful votes
Can guests with club access eat as well breakfast at the main dinning room?
Answer from Mehdi
Good evening, At the present time, all Club guests are upgraded to the Garum for breakfast. This will change as soon as the Club Lounge will be open for breakfast service. Kind regards, Mehdi H
Lynn C wrote a tip May 2024
36 contributions
5.0 of 5 bubbles
"make sure to have a breakfast at Garam."
Read full review
angel0fthesky wrote a tip Apr 2024
Perth, Australia34 contributions
5.0 of 5 bubbles
"Best location so close to the shops and plenty of space of parking friendly user"
Read full review
Boyde wrote a tip Apr 2024
Asia127 contributions194 helpful votes
1.0 of 5 bubbles
"I would look into other hotels nearby at the price range it’s not worth it"
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True W wrote a tip Mar 2024
354 contributions6 helpful votes
5.0 of 5 bubbles
"Stay in the higher rooms for club, you won’t be disappointed."
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MarinaRon wrote a tip Jan 2024
Marina, California349 contributions124 helpful votes
5.0 of 5 bubbles
"Free red bus around CBD"
Read full review
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PRICE RANGE
AU$330 - AU$399 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaWestern AustraliaGreater PerthPerthPerth CBD
NUMBER OF ROOMS
368
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE WESTIN PERTH: 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about The Westin Perth
Which popular attractions are close to The Westin Perth?
Nearby attractions include St. George's Anglican Cathedral (0.3 km), St. Mary's Cathedral (0.2 km), and Supreme Court Gardens (0.4 km).
What are some of the property amenities at The Westin Perth?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Perth?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Perth?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Perth?
Yes, paid private parking on-site, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to The Westin Perth?
Conveniently located restaurants include Le Vietnam, Grand Lane Fish House, and Petition.
Are there opportunities to exercise at The Westin Perth?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is The Westin Perth located near the city centre?
Yes, it is 0.3 km away from the centre of Perth.
Are any cleaning services offered at The Westin Perth?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Perth offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin Perth?
Many travellers enjoy visiting The Bell Tower (0.7 km), The Perth Mint (0.5 km), and DFES Education and Heritage Centre (0.05 km).
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