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Oaks Broome

TravelocityUSD 195*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 231*
USD 195*
USD 231*
USD 195*
USD 231*
USD 195*
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Oaks Broome
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397 Reviews from our TripAdvisor Community

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Showing 393: English reviews
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Reviewed 6 days ago NEWvia mobile

We were looking to use the big corner bath, unfortunately we had no hot water. Went to the receiption to ask, the guy was aware and gave me a "trick" to have hot water. At the end, it didnt work, we had no hot water, no bath and we will book somewhere else next time.

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Helpful?
Thank Nicolas E
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you for taking the time to post your review on your recent stay with us. I am very disappointed to read that you had an issue with your hot water. Could I ask you to please email me directly so I can follow up with maintenance and staff to ensure this issue is rectified immediately. My email address is...

Perth Scotland
Reviewed 1 week ago

Great start, got upgraded from a room to an apartment. A very spread out hotel but that's not a problem as there is plenty of free parking. The apartment was well appointed with a great spa bath and immaculately clean, overlooking the main pool. staff were excellent

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Helpful?
Thank John G
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you for taking the time to post your review on your recent stay at Oaks Broome. We are delighted to read that you were given an upgrade to one of our lovely one bedroom apartments with spa bath. It is also great to read that you found the staff excellent - we have a lovely team and I will...

Hong Kong, China
Reviewed 1 week ago via mobile

My wife and I spent a few nights at the Oaks in mid-May 2017, when the tourist season was just getting underway. The hotel has no style but is modern and well fitted out with large comfortable rooms and two well kept pools. Everything that is needed to make it a great place is there, but it just falls short...

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Helpful?
Thank Rod C
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you for taking the time to post your review on your recent stay at Oaks Broome. I am very happy to read that your found the hotel and facilities to be modern and well fitted out, and that staff were friendly and obliging. Based on your review, there are a few things that need addressing which I can assure...

sydneyy
Reviewed 1 week ago

Conveniently located, near downtown,city beach and supermarket/restaurant. Modern ,spacious , well equipped. Has 2 large pools, heaven in the tropics. The jewellery in the lobby is unique design, reasonable priced. Check in could be a bit slow, but hey, they are in Broometime! Wish to spend more days there next time.

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Helpful?
Thank csibi
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you for your fantastic review of your recent stay at Oaks Broome. I am delighted to read that you enjoyed the property facilities and our fantastic location at Town Beach. We do hope to welcome you back in the near future, hopefully to a much longer visit.

Canberra, Australia
Reviewed 1 week ago via mobile

Stayed in May for a holiday, really disappointed with the room we received. Booked in for a studio room and the bathroom was NOTHING like the photos on the website (I have attached photos I took). The bathroom was disgusting and something you would expect to find at a backpackers, the duvet didn't even have a cover on it which...

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Helpful?
Thank Elizabeth C
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you for your review on your recent stay at Oaks Broome. We have a range of Hotel, Studio, 1 Bedroom and 2 Bedroom rooms on the property - some of which are set up to cater for people with disabilities. As I am sure you can appreciate, there are times in which guests who do not have special requirements...

Perth, Australia
Reviewed 3 weeks ago

Booking in to the hotel was average. The person on the desk did not sound enthusiastic about anything. On checking in we were asked for a credit card to cover the bond - as usual. The room was OK but nothing great. When we checked out, we were informed that our bond money, taken from our credit card would take...

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Helpful?
1Thank Ngaere B
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you for your review on your recent stay at Oaks Broome. I am disappointed to read that you did not find the staff member to be enthusiastic at the time of check in, please know that this has been addressed directly with them as it is below the high standard of service we pride ourselves on. As discussed at...

Karratha
Reviewed 4 weeks ago via mobile

I stayed for the month of April on a business trip in a 1 bedroom self contained apartment on the second floor, that over looked the pool area. This particular hotel is close to town and walking distance to Matsos brewery (10mins max). There is also a small IGA and bottle shop across the road from The Oaks on Robinson...

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Helpful?
1Thank CazJD
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you for your lovely review on your recent stay at Oaks Broome. We have a great location at Town Beach, it is fantastic to read that you made the most of the restaurants and attractions within walking distance. I am delighted that you found the apartment spacious with all the mod con's to ensure you were comfortable for your...

Reviewed 12 April 2017

We've stayed at a number of different places in Broome, so we decided to give the Oakes a try, even though it's not the cheapest resort. We booked a one bedroom apartment. The bed was too hard, the shower was blocked up with calcium and didn't work properly. The pool was nice and the reception staff were friendly. The breakfast...

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Helpful?
3Thank Daniel H
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you for taking the time to post a review on your recent stay at Oaks Broome. I am very surprised to read that you found the beds hard – we normally receive fantastic reports on the comfort of our bedding. Thank you for letting us know about the shower, I have had maintenance investigate and resolve. In relation to...

Reviewed 3 April 2017 via mobile

If you are looking for a central place to stay in Broome then book in at Oaks City Beach. The staff at front counter are friendly and very helpful, rooms are clean and pools are nice and refreshing. Keep up the great work

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Helpful?
Thank Scott B
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Thank you for your lovely review on your recent stay at Oaks Broome. We are delighted to read that you found the staff friendly and helpful, and enjoyed the rooms and facilities. We all look forward to welcoming you back to Oaks Broome in the near future.

Perth, Western Australia, Australia
Reviewed 30 March 2017

My room was disgusting. Ground floor, at the very end of the wing and looking over a carpark where lots of locals hung out. Went back to reception to ask to be moved as I didnt feel safe there at all. I chose the Oaks this time due to having someone try to enter my room at another secure resort...

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Helpful?
1Thank Christine G
HMOaksBroome, General Manager at Oaks Broome, responded to this review

Der Christine, Thank you for your review on your recent stay at Oaks Broome. It is very disappointing to read that your stay was not what you were hoping for. I would love the opportunity to hear further on the issues with the first room you were allocated (other than the location which you mentioned) so I can ensure we...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Visitors to Broome are drawn to the colour, culture and cosmopolitan vibe of its central hub of Roebuck Bay. Just one street back from the Bay, Oaks Broome combines hotel and apartment-style holiday accommodation within tranquil landscaped gardens. Its contemporary, well-appointed hotel rooms and self-contained apartments feature shaded balconies and large decks overlooking the hotel’s two pools. Oaks Broome has been designed to provide superb a superb environment to suit the most discerning leisure or business traveller. ... more   less 

Additional Information about Oaks Broome

Address: 99 Robinson St, Broome, Western Australia 6725, Australia
Region: Australia > Western Australia > Kimberley Region > Broome
Price Range: $183 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Broome 4.5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Oaks Broome Hotel Broome
Oaks Broome Western Australia
Hotel Style:
#8 Luxury Hotel in Broome
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Broome staff and other travellers.
3 questions
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Questions? Get answers from Oaks Broome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the pool”
JohnG442, 21 May 2017 | Read review
“On the ground floor your balcony is next to pool, just stroll out.”
csibi, 19 May 2017 | Read review
“Choose another hotel”
ngaereb2014, 6 May 2017 | Read review
“Ask for a first or second floor room for security and overlooking the pool”
christineg568, 29 Mar 2017 | Read review
“Room with view over the pool is nice”
karinb831, 30 Dec 2016 | Read review
5 of 5
Travelocity
USD 195* /night
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Expedia.comUSD 195
CheapTicketsUSD 195
CancelonUSD 231
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*Disclaimer
Prices are for 1 room, 2 adults
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