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Melbourne Carlton Central Apartment Hotel
2-9 Finlay Place, Melbourne, Victoria 3053 Australia
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Avg. AU$148 /night, 3/25 - 3/26
AU$247
per night
AU$192
per night
AU$137
per night
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About
#90 of 179 hotels in Melbourne
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Stay in Melbourne Carlton Central Apartment Hotel and relax in comfort and luxury. Whether your stay is for business or leisure – we aim to provide quality accommodation and superior service at affordable prices. Choose from either our studio, one or two-bedroom apartment suites. Our cosy, private and spacious apartments come with fully equipped kitchens (studio rooms have compact kitchenettes) and laundries, all with air conditioning and free Wi-Fi. This conveniently located hotel is amid the infamous Italian dining district, perfect for dinner or breakfast cravings. Grab a cocktail or head out for gelato at any of Lygon Street best, with classic Italian, Greek, Middle Eastern, Japanese and modern Australian cuisine all at your doorstep. Choose us when you want more than a hotel, and you'll settle into a home away from home experience.
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Property amenities
Paid public parking on-site
Parking
Free High Speed Internet (WiFi)
Baggage storage
Newspaper
Express check-in / check-out
Laundry service
Self-serve laundry
Wifi
Non-smoking hotel
Ironing service
Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Private balcony
Safe
Seating area
Separate living room
Telephone
Iron
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Location
2-9 Finlay Place, Melbourne, Victoria 3053 Australia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 97 out of 100
97
169 Restaurants
within 0.5 kilometers
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Very handy location. We had some issues with late check in but had staff turn up on site and help us and arrange parking after hours. Room was very noisy with night crowds and early morning rubbish truck right outside the window but it was clean and spacious and was close by to things we needed for our stay.
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Date of stay: August 2024Trip type: Travelled as a couple
Room Tip: Book parking if you need as very limited spaces available
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carlton Apartments on Lygon apartments are in a marvelous location, just off Lygon St, Melbourne's Little Italy, with lots of restaurants and coffee shops close by. It's close to the Victoria Markets and if you take the tram, you can be in the City in 10 minutes. The apartments are roomy and the beds are a good size. Apartment owners say dealing with the management can be inconvenient; the housekeeping can be a bit sloppy at times. However, Carlton Apartments on Lygon seem to keep most guests happy, most of the time.
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Date of stay: May 2021
Rooms
Service
Sleep Quality
Room Tip: Get an apartment with a view of the City
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel put us close to the city but just off Lygon Street so more of a village atmosphere than intense CBD. We were close to transport, supermarket, restaurants and attractions. The bed was comfortable and the room quiet. The staff were friendly and helpful and the apartment was spacious and well equipped enough to meet our needs. Reasonable value for money. Housekeeping was a bit inconsistent during our stay but staff were very helpful if we asked for anything.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had read some poor reviews of this place and so are happy to report that our accommodation greatly exceeded our expectations. We were greeted in a friendly and efficient manner and given keys (cards) to unit 201. We were pleased that everything worked well during our stay: the lift, everything in the kitchen and bathroom, the TV, lights, windows and doors, curtains and blinds. We didn't need the air conditioner, washer or dryer, but it was good that they were there. There was also a clothes stand, iron and ironing board. The beds were very comfortable and there was a selection of different pillows. We had an interesting outlook from every room and the small balcony, including old brick walls, city skyscrapers, the moon and stars, as well as some hot air balloons on 2 mornings. The apartment was not 5-star luxury and the carpet was worn and uneven in patches, but we lacked nothing and it suited us very well in both the unit itself and the location.
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Date of stay: February 2024Trip type: Travelled with family
Value
Location
Service
Room Tip: Not 5 star, but good value for money and very well equipped. Units at the back may be quieter,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great location is the best thing going for it - right in the foodie district and walking distance from the edge of the free tram zone. HOWEVER - very shabby decor, lift that feels as if it could trap you in it, duct tape over frayed carpet, second room so small you had to move the bed to open the door. Lumpy pillows. There were dirty dishes in the dishwasher. Checkout was an issue - we had asked for late checkout and the message didn't get through, wanted to charge us $AUS150 to store our bags for two hours, and only till 1pm as they close early on Sunday. So we had to drag our luggage all over Melbourne to which the receptionist's only answer was "everyone does that in Melbourne". Staff were pleasant, just not obliging on that issue.
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Double check the hotel has received your requests.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Worst accommodation I’ve ever stayed in. Rooms were full of old, worn, tired furniture and the actual room was pitiful. Bathroom was tiny and the kitchenette smelt stale and mouldy. While they must have at least 30 rooms, they only had 5 car spots so you couldn’t park on the premises. They contacted us prior to arriving to find out our arrival eta and assured us they would be ready for us however when we arrived, we were advised that our room wouldn’t be ready for at least an hour … we were only staying there as we were attending a wedding just down the road so waiting an hour was unacceptable. Suffice is to say, we would never recommend this property to anyone.
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: Avoid this accommodation like the plague
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These apartments let down their great location and structural potential by poor room design and maintenance. The “refurbishment” appears to have been an el cheapo job. We stayed in a two bedroom apartment that could not be used in that format as all doors had to be open to compensate for the total lack of room ventilation. The clothes dryer was unvented, forcing a choice between cleanliness and comfort. Both room windows had broken winding mechanisms, with one window having to be forcibly and permanently closed from the balcony to make the room secure (with obvious worsening of the inadequate ventilation). The air conditioner was ancient and very loud and struggled to cope with keeping the room under 30 degrees with only high 20s exterior temps. With all these problems, multiple sleepless nights ensued. The bathroom had had a cheap epoxy paint tile makeover which is now flaking and dirty looking. The fridge had not been defrosted in years, to the extent that the fridge light was encased in ice and blown. All requests for essential maintenance were noted for us daily, but not acted upon. Towels provided repeatedly didn’t match our room tenancy. Room staff seemed new and struggling with such basics. As others have noted the lift is regularly out of order (twice in our stay). The external garage security access was out of order our entire stay, which when combined with the emergency intercom not being connected to the out of hours number, turned a simple late night car entry into a quarter hour expedition (it’s a half block walk from garage to front door). Overall, we’d love to stay in this location again, after a full redesign and renovation to modern standards.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Carlton o, Manager at Melbourne Carlton Central Apartment Hotel
Responded 7 Jan 2020
Dear Valued Guest, Thank you so much for taking the time to complete our online Guest Satisfaction Survey regarding your recent stay with us here at Quest Carlton on Finlay. We have taken note of the areas that you experienced a concern with and will take the necessary actions to improve on these. We look forward to welcoming you back to Quest Carlton on Finlay in the not too distant future. Kind regards Daniel Fitt Manager Quest Carlton on Finlay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed in these apartments often since 2017, when it was a Quest Apartment. Due to Covid, I had not visited since early 2020.
Since my last visit, the management of the building has changed from Quest to Central Apartments and the level of service is much inferior to what I was used to receiving.
The door to my apartment was ajar when I arrived as it doesn't latch when closing. The cleaners left the door ajar, twice. I was concerned that the apartment would be open when I came back every evening. I asked for it to be fixed, a simple adjustment on the door closer, but it wasn't done during the two weeks I stayed.
I actually had to ask for the room to be serviced, as it was not cleaned for three days, despite advertising daily servicing. I had run out of tissues and toilet paper! Even then the room was not serviced to the level I would expect. The dishwasher powder was not replaced despite leaving the empty packet on the bench to remind the cleaner, nor the dish cloths, the garbage bin was not emptied one day and there was a wet towel left on the bathroom floor. (Not where I left is hanging to dry)
There are plenty of plates and cups, utensils etc for cooking in the room, but the ventilation is poor. With the noisy rangehood going at high speed and the balcony door open, you still get a lot of cooking smoke in the room. I am surprised that the smoke detector didn't go off!
The lift is very noisy and jerky. Sometimes it displayed "out of service" message when you press the floor button. I was never confident that it would work, though I did always get to my floor, without being trapped.
The bed was comfortable, the apartment is roomy, the wifi was OK and the location is hard to beat. Despite several restaurants closing, I guess due to lockdowns and COVID, Lygon Street still offers many choices.
However, I was disappointed that it isn't the place I was used to, so next time I'm in Melbourne, I think I'll stay elsewhere.
Since my last visit, the management of the building has changed from Quest to Central Apartments and the level of service is much inferior to what I was used to receiving.
The door to my apartment was ajar when I arrived as it doesn't latch when closing. The cleaners left the door ajar, twice. I was concerned that the apartment would be open when I came back every evening. I asked for it to be fixed, a simple adjustment on the door closer, but it wasn't done during the two weeks I stayed.
I actually had to ask for the room to be serviced, as it was not cleaned for three days, despite advertising daily servicing. I had run out of tissues and toilet paper! Even then the room was not serviced to the level I would expect. The dishwasher powder was not replaced despite leaving the empty packet on the bench to remind the cleaner, nor the dish cloths, the garbage bin was not emptied one day and there was a wet towel left on the bathroom floor. (Not where I left is hanging to dry)
There are plenty of plates and cups, utensils etc for cooking in the room, but the ventilation is poor. With the noisy rangehood going at high speed and the balcony door open, you still get a lot of cooking smoke in the room. I am surprised that the smoke detector didn't go off!
The lift is very noisy and jerky. Sometimes it displayed "out of service" message when you press the floor button. I was never confident that it would work, though I did always get to my floor, without being trapped.
The bed was comfortable, the apartment is roomy, the wifi was OK and the location is hard to beat. Despite several restaurants closing, I guess due to lockdowns and COVID, Lygon Street still offers many choices.
However, I was disappointed that it isn't the place I was used to, so next time I'm in Melbourne, I think I'll stay elsewhere.
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Date of stay: April 2021Trip type: Travelled on business
Value
Location
Service
Room Tip: Get a room away from the noisy lift and the even noisier passengers.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
+1
From the minute of arrival the staff member was uninterested & rude, yelling at other guests. On arriving to the room the swipe access didn't work & the door couldn't be lock. On entering the room the smell was unbearable, a mixture of mold & rotting. The carpet was all torn & tattered. The bathroom had hair still on the shower wall & in the kitchen the dishwasher was full of mold. Beside the dishwasher on the floor was particles of food & what appeared to be mouse or rat droppings. A refund was refused, along with the $60 extra I had to pay for parking. Very disappointing all round.
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Date of stay: January 2022
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The quest is a great location in easy walking distance to restaurants and hospital but our particular unit was extremely poorly maintained. Toilet roll holder was broken so roll was just left sitting on basin. Shower was broken but no plug was supplied to use the bath. Washing machine had been removed. Pillows were terrible. So old and thin it was hard to sleep even when they were doubled over. I wouldn’t stay again.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Dani. I have a Pajero, and asked the same question. They said it would not fit in their car park bu they kindly found me a staff parking space - warning, this was still very tight and I had to back out of a tunnel onto a road after having other staff move their cars for me, but at least we could park overnight and it was a very secure spot! Hope that helps.
We prebooked a car park which is underneath and secure. That area is not so easy to find street parking.
I think you do pay I believe its the gym about ten minutes walk from the hotel. One point though if you like running there are great parks around the hotel
Dear Andrew,
Please accept my apologies for the delay in response, we have car parking onsite which is undercover and secure. This is available at an additional cost per night and must be reserved in advance.
We hope to welcome you to Quest Carlton on Finlay in the near future.
Kind Regards,
Quest Carlton on Finlay
"Not 5 star, but good value for money and very well equipped. Units at the back may be quieter, but noise was not a problem for us."Read full review
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PRICE RANGE
AU$132 - AU$170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quest carlton on finlay hotel melbourne
FORMERLY KNOWN AS
Quest Carlton on Finlay
LOCATION
AustraliaVictoriaMelbourneLygon Street
NUMBER OF ROOMS
19
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Melbourne Carlton Central Apartment Hotel
Which popular attractions are close to Melbourne Carlton Central Apartment Hotel?
Nearby attractions include Old Melbourne Gaol (0.5 km), Royal Exhibition Building (0.4 km), and Melbourne Museum (0.4 km).
What are some of the property amenities at Melbourne Carlton Central Apartment Hotel?
Some of the more popular amenities offered include free wifi, laundry service, and self serve laundry.
Which room amenities are available at Melbourne Carlton Central Apartment Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Melbourne Carlton Central Apartment Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Melbourne Carlton Central Apartment Hotel?
Conveniently located restaurants include Da Guido La Pasta, Kazuki's, and Piccolo Mondo.
Are any cleaning services offered at Melbourne Carlton Central Apartment Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Melbourne Carlton Central Apartment Hotel?
Many travellers enjoy visiting St. Patrick's Cathedral (1.1 km), Parliament House of Victoria (1.0 km), and The Johnston Collection (2.0 km).