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The Sebel Melbourne Docklands

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#52 of 156 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
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The Sebel Melbourne Docklands
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566 Reviews from our TripAdvisor Community

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Showing 564: English reviews
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Ararat, Australia
Reviewed 3 days ago NEW

We grabbed a deal through Wotif and what a lovely surprise! Fantastic location in the heart of docklands, close to Etihad Stadium, Harbourtown Shopping Centre and the Star Wheel. Our room was fully equipped with two bedrooms and the best bathroom! I made plans to renovate mine after our stay :) Quirky furnishings, very modern and comfortable, we will certainly...

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Helpful?
Thank samandon1408
Harcourt, Australia
Reviewed 4 days ago NEW

The room for the price wasn't up to he standard the bed was horrible why should it be that long when I have not a good thing to say about the place and when my wife was ask about our night and what she said was shrugged of like bad luck

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Thank Sharyn F
Reviewed 5 days ago NEWvia mobile

Docklands keeps growing, plenty of restaurant and bar options. The Sebel itself is great, or would be if the rooms didn't stink of cigarettes (no doubt smoking on the balcony) and if the pool was in operation. Check in seemed a bit disorganised too, would expect at 2pm checkin not to wait another 5mins for final room inspection to be...

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1Thank Michael H
Callan D, Assistant Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Dear Michael H, Thank you for your feedback. My sincerest apologies in regards to the cigarette smell in the room. Our hotel is definitely a non smoking hotel and we have a very strict policy for guests who do smoke in the rooms. Unfortunately the swimming pool was under construction to ensure the future safety of all guests. Please be...

Devonport, Australia
Reviewed 1 week ago

The room was near absolutely faultless, no complaints regarding the room whatsoever. The reception and facilities were in a different building and the pool was closed, these items were not ideal, but were not devastating.

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Thank Leah J
Callan D, Assistant Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Dear Leah J, Many thanks for your feedback. It is great to see that you had a good stay with us. My sincerest apologies in regards to the pool being closed. Unfortunately, some construction work had to be carried out to ensure the safety of all guests. We do look forward to your next stay with us. Kind regards, Callan

Melbourne, Australia
Reviewed 1 week ago

We Checked in for 2nights at the Sebel Docklands and the staff were very friendly. We stayed in a 2bedroom and found it spacious and had a balcony with a nice view. We were also able to use the Private dining room/Cinema room for a Cocktail party to celebrate my husbands 50th birthday which was very accommodating for all our...

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Thank rowenal213
Callan D, Assistant Front Office Manager` at The Sebel Melbourne Docklands, responded to this review

Dear rowenal213, Many thanks for your great feedback in regards to your recent stay with us. I am very pleased to see that you and your family had a great stay with us and a celebration of your husband's 50th! I hope we get to have you back with us for a future celebration. Kind regards, Callan

Sydney, Australia
Reviewed 1 week ago

The 1 bed apartment facing the harbour was spacious and very comfortable and good kitchen facility. Also, the location was good in regards to the proximity to the city and the reception staff were friendly.

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Thank novtrade
Callan D, Assistant Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Dear novtrade, Thank you for your feedback. I am happy to see that you enjoyed the room and the location in Docklands. I will be sure to pass on the feedback to my staff. We do hope we get to welcome you back in the near future. Kind regards, Callan

Reviewed 1 week ago

I really enjoyed this property. my room was very nice. I didn't use the gym or pool as i wasn't there long enough. I am not sure about the reviews that say only a few restaurants. I counted no less than 10 on my walk to the supermarket so heaps of choice.

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Thank Isabelle E
Callan D, Assistant Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Dear Isabelle E, Many thanks for your positive feedback. I am glad to see you enjoyed your stay with us. Docklands definitely has may restaurants to choose from which makes it easy for guests wanting to just stay in the area instead of heading out to the main part of the CBD. We do hope to see you back at...

Sydney, New South Wales, Australia
Reviewed 1 week ago

I stayed here October 2016 for leisure and it was a poor experience. This time I stayed for business and am much more satisfied with my stay. Overall, Docklands is an excellent location to stay in. Right on the waterfront, close proximity to the city. We stayed in a 2 bedroom 2 bathroom apartment with waterviews. The rooms were clean...

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Thank Phillip Q
Callan D, Assistant Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Dear Phillip Q, Many thanks for your feedback. I am glad to see that you had a good experience during your recent stay with us. As our Sebel Residences apartments are located in residential buildings, the swipe panel is something that has to be discussed with the Building Manager and the Body Corporate in order to implement any changes. Please...

Melbourne, Australia
Reviewed 1 week ago

I arrange all functions for my company and one of our most important events is our quarterly where we aim to provide a unique, memorable experience for eight of our highest performing staff and their partners/guests accompanied by our CEO and his wife and our Head of HR and her partner (21 guests in total). We agreed that I could...

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Helpful?
Thank marcusculture
Callan D, Assistant Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Dear marcusculture, Thank you for your review and please allow me to express my sincere apologies for the stay experience here, this is certainly disappointing and not in line with our normal levels of customer service at The Sebel Docklands. Our Operations Director, Wei and myself did also receive your direct feedback to the hotel and we have been in...

Miami Beach, Florida, United States
Reviewed 1 week ago

This hotel only had a cafe for breakfast, no lounge bar or restaurant. It felt very cold. there is only a few restaurants in the area, we tried one it was very bad! It's a tram ride into town. If we visit here again we won't stay. The hotel was OK but not good enough to be out of town.

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1Thank Lorna P
Callan D, Assistant Front Office Manager at The Sebel Melbourne Docklands, responded to this review

Dear Lorna P, Thank you for taking the time to review your stay and I am sorry that all was not well with your stay. I appreciate your feedback in regards to the café, while the café is not directly owned by the hotel - we do work in partnership with them and I will pass the valuable feedback on...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
ABOUT THE SEBEL Spacious and elegantly decorated apartments offer guests privacy and headspace as well as kitchen facilities and a dining area, allowing for tailor made self sufficiency. ... more   less 

Additional Information about The Sebel Melbourne Docklands

Address: 18 Aquitania Way | Docklands, Melbourne, Victoria 3008, Australia
Region: Australia > Victoria > Melbourne > Docklands
Price Range: $168 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Melbourne Docklands 4.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
The Sebel Melbourne Docklands Victoria
Hotel Style:
#6 Green Hotel in Melbourne
#49 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from The Sebel Melbourne Docklands staff and other travellers.
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Questions? Get answers from The Sebel Melbourne Docklands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See if you can get a waterview room”
 of 5 bubbles PhillipQ_11, 16 Feb 2017 | Read review
“Pay a little more for a water view, definitely worth it!”
 of 5 bubbles annamU4059OJ, 29 Jan 2017 | Read review
“Try another place”
 of 5 bubbles gordond153, 20 Jan 2017 | Read review
“Was lovely and also it was very clean”
 of 5 bubbles L9029MQamandag, 19 Jan 2017 | Read review
“Water view rooms are worth the additional cost”
 of 5 bubbles MrsSprocket, 17 Jan 2017 | Read review
5 of 5