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Crown Promenade Melbourne

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Traveller (776)
Room & Suite (404)
Pool & Beach (39)
Overview
  • Excellent55%
  • Very good35%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“mesh restaurant”(38 reviews)
“tonic bar”(26 reviews)
“corner king room”(31 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,640)
There are newer reviews for Crown Promenade Melbourne
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2,529 results
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1,336
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All reviewsmesh restauranttonic barcorner king roomcasino complexyarra riversouth bankfloor to ceiling windowsvalet parkingroom serviceeasy accessmodern hotelcity viewshort walkbuffet breakfaststandard roomgreat roommini bar
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501 - 505 of 2,529 reviews
Reviewed 15 November 2016

A niec large room with a wonderful view over the dirt. We had a Corner King room and I can thoroughly recommend it. Valet parking service was fantastic. The bridge that connects you to Crown complex is fantastic as are the eating place in Crown....More

Thank Jusbusfrosty
Reviewed 14 November 2016 via mobile

Stayed in Crown promenade Melbourne from 7th -12th Nov 2016. Stayed on level 23rd with fantastic views. Hotel staff are friendly, particularly Sunil ( not sure the name is correct)hotel receptionist, he is friendly and helpful. No other complaint except mineral water in the hotel...More

Thank Hadijah3
Reviewed 14 November 2016

We had a disabled room as I am in a wheelchair. The bathroom was fitted out like a five star hotel, not like a hospital bathroom, with all amenities easily accessible. The room itself had plenty of room for a wheelchair, a comfortable king sized...More

Thank JoW552
Reviewed 12 November 2016

Stayed here for 5 nights as part of a tour of Australia. What a great hotel. The check in was quick and efficient with the young man who checked us in giving us lots of useful information. The room was comfortable and spacious with a...More

1  Thank Gillsjourneys
Reviewed 12 November 2016

Average, room stank, very out-dated compared to Towers, absolutely shocking internet...couldn't even read 1 email. Uncomfortable pillows and bed and very poor up-keep. Paid $5.00 for a small bottle of water because they didn't have any complimentary. Would not stay here againMore

Review collected in partnership with this hotel
Thank mak105
Response from CrownHotelsAu, General Manager at Crown Promenade MelbourneResponded 15 November 2016

Thank you for taking the time to share your feedback. Needless to say, I was naturally disappointed to learn of your dissatisfaction. We would appreciate the opportunity to discuss your stay in further detail and can be reached on 03 9292 8160. Sincerely, Greg Moore...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Heated pool
Indoor pool
Details
Price range
USD 168 - USD 383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Melbourne
#6 Green Hotel in Melbourne
#15 Family Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#22 Business Hotel in Melbourne
#26 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 168 - USD 383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Melbourne
#6 Green Hotel in Melbourne
#15 Family Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#22 Business Hotel in Melbourne
#26 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (776)
Room & Suite (404)
Pool & Beach (39)
Dining (35)
Amenities (20)
Family and Play Areas (1)
Questions & Answers
Ask a question
Kelli F
18 March 2018|
AnswerShow all 5 answers
Response from CrownHotelsGM | Property representative |
Hi Kelli - thanks for your question. We do have one smoking floor at Crown Promenade Melbourne, and we can place a request on your reservation. Please note that all smoking requests are strictly subject to availability... More
0
Votes
Brant and Diann... M
18 January 2018|
AnswerShow all 14 answers
Response from AnneBne | Reviewed this property |
Yes there is Hairdryers in the room
0
Votes
Sally B
18 October 2017|
AnswerShow all 8 answers
Response from CrownHotelsGM | Property representative |
Hi Sally, Thank you for your question. We do offer valet laundry services including dry cleaning and pressing. You will find a pice list located in your closet. Warm regards, Crown Hotels
1
Vote
Room Tips
"The room looking into the city and the river they are good"
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"The higher, the better view of the city from all aspects of the hotel"
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"City view room"
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"City and river view are lovely. Get the package with breakfast and wifi"
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