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Mercure Melbourne Therry Street

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Mercure Melbourne Therry Street
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380 Reviews from our TripAdvisor Community

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Showing 357: English reviews
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Reviewed 2 days ago NEW

Stayed for period of 4 nights for business, mostly chose because of hotel being Mecure. Room was ok and the bed was very comfortable. found the car park very tight for a lager vehicle and price was not the same as advertised through my Accor membership and went up considerably for last night stay. although very close to everything I...

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Helpful?
Thank Heath Smith | 1
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Heath Smith, Thanks for your feedback. We do have a flat $30 discounted rate with our associated Public Car Park. This can be paid through Reception at check out and allows our guests multiple entry and exits. Regards, Akshay Deosthali General Manager

Sao Paulo, SP
Reviewed 1 week ago

My stay of seven days in that hotel was not successful. The room was very noisy, small cabinet withou drawers, few clothes hangers, bathroom without cabinet or shelves. In other cities of Australia, Sydney and Cairns, I stayed in Ibis Hotels and they were superior to Mercure.

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Lilian F
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear LilianF, Thank you for your review and was disappointed to hear about your experience with us. Our hotel is unique as we have kitchenettes in all our rooms which are a popular attraction for many of our guests. Regards, Akshay Deosthali General Manager

Medan, Indonesia
Reviewed 1 week ago

This is a tough review to write as I generally like the Mecure brand and have had very pleasant stays at Mercure Hotels in Asia and Europe. However this was actually quite a poor stay over 4 nights. ISSUES FACED On Day 1, we realised that there was a continuous loud noise coming from the room upstairs at 9 AM...

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Helpful?
1Thank Ritesh S
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear RiteshS, Thank you for your feedback. I apologise for the mixed experience you had with our hotel. Happy to see you got a great price and enjoyed our location but your experience was marred by our housekeeping and maintenance issues. I have reiterated to our team about the poor customer service you received. A large percentage of our staff...

Paranaque, Philippines
Reviewed 2 weeks ago

The hotel location is very good as it is very near Queen Victoria Market. Everything is accessible. The hotel façade is quite small and the key card sometimes doesn't work. You need to put in your key card to have elevator access. The room is equipped with Ref, Microwave oven and stove. You also have coffee/tea making facility in the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Chit715
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Chit715, Thank you for your review. We have identified the issue with our key cards and has since been rectified. Look forward to seeing you next time. Regards, Akshay Deosthali General Manager

Perth, Australia
Reviewed 2 weeks ago

This property is located right near the Vic Market so it's great to stay in if you're wanting to be in that side of town. I got a really good deal off Wotif for this stay. The room was clean, and well looked after, although if you are a regular hotel stayer you'd notice some of the small little things...

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Helpful?
Thank Merilyn_S_12
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Merilyn_S_12, Thank you for your review. We can certainly offer additional items in the kitchenettes should you need, do let our team know on your next stay! Regards, Akshay Deosthali General Manager

cairns
Reviewed 2 weeks ago

After eventually finding accommodation ( during the busy / booked out period of the Australian Open Tennis in January) at the Therry St Mercure in Melbourne, we were pleasantly surprised with a nice gesture from the management, thanking us for being a returned guest. A bottle of nice chilled wine on a hot day. Thank you for that, it went...

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Helpful?
Thank mick j
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear MickJ, Thank you for your kind review. We certainly like to look after our returning guests and happy to see you enjoyed your second stay with us. See you next time, Akshay Deosthali General Manager

Reviewed 2 weeks ago via mobile

Good value hotel. Quiet and comfortable rooms. Good size for the price and the included breakfast was good. Location is further than other hotels but located close to tram stop in the free tram zone. Issue with keycard. Have to put the card in the door and lifts lots of times before it would work. We're supposed to get chocolates...

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Helpful?
Thank Cjw121
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear CallamW, Thank you for your feedback. Please accept my apologies for the mix up in the reservation regarding breakfast and inclusions. Trust we will be able to serve you better on your next visit. Regards, Akshay Deosthali General Manager

Stockholm
Reviewed 3 weeks ago

You shouldnt judge the book by its cover and that was certainly the case with this hotel! Very small but very discreet and professional! It felt like having your own apartment bc you never really bump into other hotel guests at the hotel. The room was good about size and offered some decent views. I only paid less than 100AU$...

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Helpful?
Thank brunkmaster
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear brunkmaster, Thank you for your review. Great to see you got a good deal and discovered us! I'm sure your feedback will assist other travelers make a decision to stay with us! Regards, Akshay Deosthali General Manager

Melbourne, Australia
Reviewed 3 weeks ago

Clean, friendly and accessible to Vic markets, central station and other CBD attractions. It isn't a hard walk from Southern Cross station should you catch the sky bus service, we did this in 10 min at approx. 1am on a Thursday night. With 24 Hour access it was easy to get in and get to our room quickly to enjoy...

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Helpful?
Thank Gandk2015
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

Dear Gandk2015, Thank you for your fantastic review. I am glad we were able to look after you during your stay. We'll be sure to see you back next time! Regards, Akshay Deosthali General Manager

Sydney, Australia
Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Conrad S
MercureTherryStreet, General Manager at Mercure Melbourne Therry Street, responded to this review

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Mercure Melbourne Therry Street features 80 fully refurbished non-smoking hotel rooms with kitchenettes. Our rooms start on the 9th floor and have amazing views of the Melbourne CBD and shopping district. Situated opposite the iconic Queen Victoria Markets and within an easy walk of Melbournes shopping & entertainment district, our guests will never be short of something to do or see. Never be disconnected with Free WiFi for all guests! ... more   less 

Additional Information about Mercure Melbourne Therry Street

Address: 43 Therry St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $134 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Melbourne Therry Street 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Mercure Melbourne Therry Street Victoria
Hotel Style:
#86 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Melbourne Therry Street staff and other travellers.
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Questions? Get answers from Mercure Melbourne Therry Street staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would assume that most rooms would be fine, given the layout of the place and also double glazing which removes any noise issues.”
 of 5 bubbles TheSlothMelbourne, 16 Jan 2017 | Read review
“get a higher room with views of the cricket staduim”
 of 5 bubbles hennaeel, 2 Dec 2016 | Read review
“Ask for quiet room, higher up. Sometimes big groups check in and it can be noisy”
 of 5 bubbles marienkaefer79, 26 Nov 2016 | Read review
“Ask for a Privilege Room - the view may be better”
 of 5 bubbles TempleofPeace, 11 Nov 2016 | Read review
“Ninth floor is quiet”
 of 5 bubbles 628m_nicam, 31 Oct 2016 | Read review
5 of 5