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Mercure Melbourne Therry Street

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43 Therry St, Melbourne, Victoria 3000 Australia
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About

#151 of 415 hotels in Melbourne
Location
Cleanliness
Service
Value
Mercure Melbourne Therry Street features 80 fully refurbished non-smoking hotel rooms with kitchenettes. Our rooms start on the 9th floor and have amazing views of the Melbourne CBD and shopping district. Situated opposite the iconic Queen Victoria Markets and within an easy walk of Melbournes shopping & entertainment district, our guests will never be short of something to do or see. Never be disconnected with Free WiFi for all guests!
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Baggage storage
Newspaper
24-hour check-in
Car park
Wifi
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Meeting rooms
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Coffee / tea maker
Kitchenette
Flatscreen TV
Microwave
Minibar
Refrigerator
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Hindi, Thai
590Reviews24Q+A90Room tips

Reviews
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Support Worker wrote a review Oct 2023
Brisbane, Australia29 contributions6 helpful votes
Not the best of hotels I've ever stayed in. The room had patches of paint work in a different colour that it should have, the tv didn't really work properly and the last night it wouldn't turn on, the cleanliness of the room was really good - hats off to your Housekeeping Dept, you also need reception staff that can speak english properly as when I arrived on the Thursday I had to kept asking the guy to repeat himself. Overall, I would never be able to rate it higher than a 5 out 10.
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Date of stay: October 2023Trip type: Travelled solo
Room Tip: Look at the reviews of an establishment, which I didn't until I was already here. One mistake I...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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beccaf973 wrote a review Oct 2023
Sydney, Australia7 contributions
This property is not up to the usual standards of Mercure or Accor. We chose it for its close proximity to Royal Melbourne and supposed cooking facilities. The room had a lot of wear and tear with scuffed and chipped walls. The kitchen facilities were terrible. The hob took forever to heat, the crockery and utensils were very limited and there was only 1 plate in a room for 2. The fridge was faulty and ruined all the food we bought. Everything was frozen solid. We turned it down to the lowest setting and new items still froze. The rooms are not sealed properly, the stench of burnt garlic from another room nearly knocked us out. There’s no onsite facilities. Their restaurant has closed down (no mention of that when we booked). The bed was rock hard. Will never stay here again.
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Date of stay: October 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Phillip B wrote a review Oct 2023
Miami, United States83 contributions48 helpful votes
This hotel was well priced for our stay, (compared to other Melbourne downtown options). However, the hotel has a number of issues, which travellers should be aware of. Firstly, it is some distance (about 2 kms) from Southern Cross Station, - the departure point for the Skybus to the airport and local trains services. The downtown tram network is not really convenient for this hotel. Secondly, the reception area looks like a backpacker inn, with very limited hours and locked up (grill down) for most of the night. Certainly not what you would expect from a Mercure hotel. Thirdly, the hotel demands a significant security deposit, (even for prepaid guests) when really there is nothing in the room other than forks and a plate, that could be stolen. Disappointing. Fourthly, it was quiet cold night during my visit in late July 2023. Unfortunately, the reverse cycle air-conditioning (heating) did not work. Someone came from the reception to fix it - no luck!. They did give a portable mini heater, which was OK, but not adequate for the room. The wifi network was not reliable, so using the bluetooth function on your phone was necessary. Again this hotel is relatively inexpensive, and therefore you must have low expectations. Don't get fooled by the Mercure Name!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Donna D wrote a review July 2023
Adelaide, Australia174 contributions58 helpful votes
Tiny little entry and not a pleasant one at that. Very dirty, dark and dingy. The room however was clean and was enough for our three day stay. We didn’t cook but there was a nice little kitchenette there with things for basic cooking. Kmart appliances which worked fine. The bed was comfortable and clean with daily service to the apartment. My only gripe was no where to hang things in the bathroom. I had to hang the hand towel on the top of the mirror. A little hook or knob on the side of the vanity would have been great. A bit noisy with ambulances and police during the night which we could hear from the 11th floor. Great spot to access the free tram and the markets which we loved. The only other thing I’d recommend to management is for the price we paid, a few bottles of water in the fridge would have been very welcomed. Most hotels have this now.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JudyScriv wrote a review Apr 2023
Norwich, United Kingdom12 contributions2 helpful votes
Who ever took the shot of this hotel used a good deal of photographer licence. It starts on the ninety floor of a multi storey car park. The frontage of the hotel in no more than a metre wide. The door is a plywood panel & the entrance it’s tatty, dark & in inviting. The lift is suspect & contrary to description not all rooms have a view of the city. The decor in our room had been touched up with emulsion which you could see quite clearly. I’m amazed Mercure have put their name to this.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Don’t stay here
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Ethel55 wrote a review Feb 2023
Bournemouth, United Kingdom138 contributions82 helpful votes
Was very offput by hotel when we first arrived as wood over one of the doors, like it had been smashed. Spoke to gentleman on intercom who didn’t understand me, he eventually let us in, if we hadn’t prepaid I would have probably gone somewhere else, hotel looked really naf at 12.30 in the morning after a long flight. Hotel has no restaurant but there is a kitchenette in the rooms, bed was comfy, shower was great, room cleaned every day with fresh towels and extra coffee and teas. service in room was great, sleep was great too, shame the outward appearance is so off putting
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Date of stay: February 2023
Location
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Rufina P wrote a review Dec 2022
Auckland, New Zealand43 contributions29 helpful votes
Absolutely recommended! Smooth check in, they provided quiet room as requested, very strategic location, they gv fresh towels everyday (only had housekeeping tidied up on the first day since it was during Christmas but no issue to us as we don't really need it), spacious room with kitchen (loved this part!), compact bathroom, and fast wifi! Great value! Our suggestion to the property: pls add more channels to the TV :)
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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007Sydney wrote a review Dec 2022
Sydney, Australia118 contributions101 helpful votes
I recently stayed at the Mercure Melbourne in Therry Street. On the positive, the room rate was fairly cheap, the location is convenient for much in Melbourne, and my room was a good size and generally clean. But beyond that the hotel is pretty ordinary. Certainly don’t expect service. Despite a phone call from the hotel to check my arrival time, and an assurance that my room would be ready on arrival, it was not. Reception took my number and said they’d call when the room was ready. They did not. On check out at 7am, I wanted to store my bags …. only to find reception didn’t open until 8am and I would have to lug them with me all day. In short, it all you need is a clean and convenient bed to sleep in at a fairly inexpensive rate, this hotel might be OK for you. If you’re looking for more, you probably should look elsewhere.
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Date of stay: November 2022Trip type: Travelled solo
Room Tip: Have low expectations
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Lyndal T wrote a review Dec 2022
Brisbane, Australia1 contribution
Great location, price, comfy bed, great shower :) staff were friendly and helpful. Tram stop and Victoria Markets very close to hotel which is convenient. Breakfast at a cafe right nearby had the best eggs Benny too Definitely recommend !
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Noflyzonenz wrote a review July 2022
Melbourne, Australia23 contributions5 helpful votes
Room smelt like stale takeaway curry, made worse when you opened the fridge to the smell of off milk and windows that don’t open. Non existent room service for the first 3 days, despite reception telling me they had definitely been working. A woman checking out congratulated me for saying something. She hadn’t had her room cleaned either. Had to ask for toilet paper and fresh towels. When they did come on day 4 it was at 5pm. I had booked a week super cheap so checked out early and found something nicer for the rest of the week. I certainly wouldn’t pay expensive last minute prices for this hotel. It’s seen better days. Restaurant is shut up. Clean small rooms (when they don’t smell) But I found this hotel dingy and dark and struggling to operate under the strain of COVID caused shortages.
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Date of stay: July 2022Trip type: Travelled solo
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PRICE RANGE
USD 83 - USD 133 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
80
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MERCURE MELBOURNE THERRY STREET (AU$128): 2023 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Mercure Melbourne Therry Street
Which popular attractions are close to Mercure Melbourne Therry Street?
Nearby attractions include Virtual Room Melbourne (0.5 km), Old Melbourne Gaol (0.4 km), and Queen Victoria Market (0.2 km).
What are some of the property amenities at Mercure Melbourne Therry Street?
Some of the more popular amenities offered include free wifi, breakfast buffet, and room service.
Which room amenities are available at Mercure Melbourne Therry Street?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Mercure Melbourne Therry Street?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Mercure Melbourne Therry Street?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Mercure Melbourne Therry Street?
Conveniently located restaurants include Brick Lane Melbourne, David's Master Pot (Elizabeth St - CBD), and B'Churrasco Brazilian BBQ.
Are any cleaning services offered at Mercure Melbourne Therry Street?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Melbourne Therry Street offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Mercure Melbourne Therry Street?
The staff speaks multiple languages, including English, Hindi, and Thai.
Are there any historical sites close to Mercure Melbourne Therry Street?
Many travellers enjoy visiting Old Melbourne Gaol (0.4 km), St. Patrick's Cathedral (1.4 km), and The Johnston Collection (2.2 km).