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One look at the room service menu at the Clarion Suites Gateway tells you all you need to know. The compendia are as tired as the menus (the 80s are alive!) This hotel is functional and clean, but the wear & tear is obvious. Good...More
Thank Sally P
Response from CSGManagement, General Manager at Clarion Suites GatewayResponded 27 September 2013
Thank you for your review!
I do apologies that we were not in a position to exceed your expectations on this occasion. We are within reach of our proto-type refurbished room, and we hope that we will have this available by the first...More
Our 3 nights stay in August'13 at the Crown View Suite on 19th floor was just wonderful. The moment we entered, it was with a feeling of coming back to your own home. Big spacious rooms, living hall and dining area and the kitchen where...More
Response from CSGManagement, Guest Relations Manager at Clarion Suites GatewayResponded 27 September 2013
Dear Valued Guest,
Thank you for your feedback, we are situated in a great location and with Crown Casino and the shopping prescient within easing walking distance we appreciate that you enjoyed our rooms, facilities, location and all that Melbourne has to offer. We look...More
The idea that this is a 4.5 star hotel is ridiculous. Sure, the entrance is serviceable but the rooms border on a bit grungy. Not modern and not what would pass for 4.5 star elsewhere (eg. East Hotel or Aria in Canberra).
Moreover, the river-side...More
I booked this hotel through a deal on an external booking website and got a great deal but when we arrived at our room I was thoroughly disappointed. Our room had an awful view of the office buildings across the way, the room was right...More
Response from CSGManagement, General Manager at Clarion Suites GatewayResponded 2 September 2013
Dear Valued Guests,
Thank you for your review, and please do accept my apologies, it is very disappointing for us, in that, we did not exceed your expectations.
We have just had all the sofa’s repaired and I was indeed very concerned that our upholsterer...More
We have stayed at the Clarion Suites Gateway Melbourne on a number of occasions while visiting the city ... and we still love the wonderful location , the exceptionally friendly staff and the view from the rooms that we have stayed in ... every time...More
2 Thank annhMelbourne
Response from CSGManagement, Guest Relations Manager at Clarion Suites GatewayResponded 2 September 2013
Dear Valued Guest,
Thank you for taking the time to leave a review on tripadvisor, your continued patronage is well recognised and most welcome at our Hotel.
We really appreciate your positive comments about our staff, service and the view.
We are situated in a...More
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air
of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.