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Clarion Suites Gateway

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#27 of 157 Hotels in Melbourne
Certificate of Excellence
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1,008 Reviews from our TripAdvisor Community

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Showing 979: English reviews
Melbourne, Australia
Reviewed 23 November 2012

Quiet family getaway weekend. Very clean comfortable spacious partment and comfortable bed and lovely meal in restaurant. Money well spent.!!! Our appartment had a table, chairs, as well as a desk. Ideal for business traveller wanting a littel more space then a standards hotel room. Great a s hort family getaway. Will definatetly return!!

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Helpful?
Thank tina b
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Tina, Thank you for taking the time to leave a review on Tripadvisor, It is pleasing to read that our room met your expectations, we are a family friendly Hotel with spacious rooms to accommodate families of all sizes, as well as small groups of friends. I am pleased that you enjoyed your time with us and we look...

Albury, Australia
Reviewed 16 November 2012

This hotel remains consistent and pleasant to stay at. One bedroom apartment was clean tidy and had everything that I required. Easy access to the City Circle Tram makes getting around Melbourne easy. I would recommend this hotel and stay again.

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Helpful?
Thank Pcollico
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, The team at Clarions Suites Gateway are delighted to hear that you enjoyed your recent stay with us. We look forward to seeing you return in the future. Kind Regards Kelly Matthews - Executive Office

brisbane
Reviewed 16 November 2012

After reading all of the reviews we expected a great experience, how disappointed we were!! Our room on level 8 was dated, small for a suite. Strange place for a vanity unit outside of the bathroom, noisy fan in bathroom. No wireless in any of the rooms which is very strange. Had wi if in foyer which you had to...

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Helpful?
3Thank Jenant143
CSGManagement, General Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, As a starting point, I first would like to thank you for allowing us to be of service to you and your party, your patronage is well appreciated. In recognition of our primary focus and that is to strive to achieve what is most important to you, as our valued guest, we offer you our profound apologies...

Inchbonnie, null, New Zealand
Reviewed 12 November 2012

Booked this hotel via Wotif "mystery hotel". Fantastic location, within easy walking distance to all major CBD attractions including Casino, Southbank, Federation Square, Flinders Street Station, DFO, Myers etc. Communicated via email directly with the hotel (Nathalie, Res Manager) prior to our stay and it was refreshing to get such prompt, friendly and helpful responses. We booked a one bedroom...

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Helpful?
1Thank Renee R
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Renee, Thank you choosing to leave a review on tripadvisor. We are situated in a great location and with Crown Casino and the shopping prescient within easing walking distance we appreciate that you enjoyed our location and all that Melbourne has to offer. The team prides themselves on their customer service and Nathalie is delighted she was able to...

Reviewed 11 November 2012

We found the Clarion to be in an excellent location for Melbourne shopping and central city. The staff were helpful and friendly and the rooms were clean and tidy. Would definitively stay there again.

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Helpful?
Thank Mjbeal
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your feedback, we are situated in a great location and with Crown Casino and the shopping prescient within easing walking distance we appreciate that you enjoyed our location and all that Melbourne has to offer. We look forward to welcoming you back on your next visit to Melbourne. Kind Regards Cindy Colliver – Executive...

Kuala Lumpur, Malaysia
Reviewed 10 November 2012

Found the location perfect for those wanting to explore the CBD attractions (Federation Square, Chinatown, St. Paul's Cathedral) and attending expos/ conferences at the Convention Centre by foot, as both areas are around the same distance from this place. Pros: 1. The noises from the train / traffic not as bad as thought earlier (from the 6th floor) 2. Perfect...

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Helpful?
Thank stpMike
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your review, our location does allow for a short walk to either the CBD or the MCEC which is very convenient for many of our guests, we do find the double glazing to be very effective in ensuring a peaceful nights sleep. We appreciate your feedback about our service; our staff are always striving...

the patch
Reviewed 7 November 2012

I have reviewed Clarion Gateway before but,i have to say that you just can't beat a quality hotel to relax and be comfortable in.My wife and i had tickets to See Icehouse at Hamer Hall to celebrate our 21st wedding anniversary.We booked at Gateway without hesitation as i know how great Tony and his staff are.I was not let down...

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Thank ThePatchDasher
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for taking the time to once again leave a review on Tripadvisor, your continued patronage is well recognised and most welcome at our Hotel. We really appreciate your positive comments about our rooms, amenities and service. We look forward to welcoming you back to the Clarion Suites Gateway when you next visit Melbourne. Kind Regards...

Melbourne, Australia
Reviewed 2 November 2012

I have stayed at the Clarion Suites Gateway a few times before as it always accommodates for my needs; prime location, stunning views and good service. This time I had booked in for a girl’s night out. As we were checking in we were greeted by a gentleman at the front desk who was very friendly, welcoming and had a...

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Helpful?
Thank Rebecca B
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Rebecca, Thank you for choosing to stay with us at Clarion Suites Gateway, you patronage is well recognized and most welcome at our hotel. Thank you for your review, it is pleasing to read that you enjoyed our rooms, amenities and service. We look forward to welcoming you back in the near future. Kelly Matthews – Executive Office

Launceston, Australia
Reviewed 1 November 2012

Stayed at this hotel for work. Attended conference at MCEC and only 5 minutes walk each day. While location is great it can be noisy in the morning when the trains get started. Staff were very friendly and helpful with information.

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Helpful?
Thank CAtas2000
CSGManagement, Public Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your review, our location is indeed very convenient and close to various conferences venues like Crown and MCEC. We hope to see you again in the future. Kind Regards Cindy Colliver – Executive Office

West Aussie
Reviewed 31 October 2012

We stayed at Clarion Suites Gateway in April this year whilst in Melbourne celebrating my husband's Birthday. We were a little apprehensive when we arrived at the hotel due to roadworks being carried out at the time in William Street right outside the hotel. We need not have worried as the only inconvenience was to taxi drivers and did not...

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Helpful?
Thank SwanneeWestAussie
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, It was a pleasure for us to host you during your last stay in Melbourne. Thank you very much for sharing your experience on tripadvisor, and for the nice words about our property, rooms, amenities, staff and services. The team are very happy to hear they were able to make your stay more enjoyable. We look forward...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Contemporary High-rise Hotel situated 200 meters from aquarium & 500 meters from casino, shops & Yarra River Cruises. ... more   less 

Additional Information about Clarion Suites Gateway

Address: 1 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $148 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Clarion Suites Gateway 4.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Clarion Suites Gateway Hotel Melbourne
Clarion Hotel Melbourne
Clarion Melbourne
Melbourne Clarion
Clarion Suites Gateway Melbourne, Victoria
Hotel Style:
#15 Family Hotel in Melbourne
#25 Romantic Hotel in Melbourne
#26 Luxury Hotel in Melbourne
#31 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Suites Gateway staff and other travellers.
14 questions
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Questions? Get answers from Clarion Suites Gateway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reasonably Central for the Shopping”
 of 5 bubbles BarryY713, 2 Dec 2016 | Read review
“book rooms on higher floors.”
 of 5 bubbles ppokhare, 30 Nov 2016 | Read review
“Corner suites are large and sunny”
 of 5 bubbles AnneHu, 28 Nov 2016 | Read review
“Request a river view room.”
 of 5 bubbles V2284CIjaneb, 20 Nov 2016 | Read review
“High rooms are better”
 of 5 bubbles Waterdragon62, 19 Nov 2016 | Read review
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