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Clarion Suites Gateway

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#27 of 157 Hotels in Melbourne
Certificate of Excellence
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1,007 Reviews from our TripAdvisor Community

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Showing 978: English reviews
Auckland, New Zealand
Reviewed 31 October 2016

The room was adequate with a small kitchenette that had just the essentials. Apartment was tidy and clean. The balcony off the bedroom was useless as the air con unit took it up and was unpleasant to look at. Not happy when the cleaning staff ate our chocolates from the bowl we put in the lounge. Room service menu was...

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Helpful?
1Thank Getsold
CSGManagement, General Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your post and also for staying with us, your patronage is well received, I do apologies that you were not entirely satisfied with your experience at our hotel. If I may elaborate somewhat for clarity purposes, in that, all our room type features are highlighted that pertain to the room reservation, we do not...

Geelong
Reviewed 29 October 2016

No of Nights – 1 No of people – 2(adults) Location – Cnr Flinders & William Sts Room Information – No of beds - King Bed Type of Accommodation – Studio Size of Accommodation – Good size with basic kitchenette Fixtures – Good. Had small table and chairs for meals, writing desk and small two seater couch Storage space –...

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Thank 5starbudget
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for your review and most importantly for allowing us to be of service to you, your feedback is much is very much appreciated as it makes it possible for our team to assess and monitor our service quality and performance. It is pleasing to read that you enjoyed our location and the fantastic casino nightly...

Lismore, Australia
Reviewed 27 October 2016 via mobile

This hotel was absolutely great. I arrived in the apartment and it was spotless. The unit is cutely set out. It feels like an actual homely apartment. The kitchen is fully equipped so you'll have no trouble cooking if you want to. Plus the staff were just beautiful. Only downside is I actually didn't find the bed too comfortable. But...

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Helpful?
Thank Lauren D
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Lauren, Thank you for your review and for choosing to stay at Clarion Suites Gateway during your recent visit to Melbourne. We are an all-suites, full serviced Hotel, our studio rooms are equipped with a kitchenette and our one and two bedroom suites have fully equipped kitchens and laundry facilities, there’s a room type to suite everyone’s needs. We...

Snug
Reviewed 27 October 2016 via mobile

A great, central position, close to trams and also easy access to Yarra river walks as well as promenade and all it's fine dining. Hotel is very well presented and staff always friendly and helpful. Room was very clean and tidy and bedding very comfortable. Double glazing in the bedroom stopped most outside noise of traffic, trams and trains. Onsite...

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Helpful?
Thank Millynsue
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Your review is appreciated, it is pleasing to read that you enjoyed our location and all that Melbourne has to offer, as well at the fantastic casino nightly fireball show, this is what we like to call a bit of Las Vegas on our door step. Also if you’re not already a member can I recommend joining...

Cheshire, United Kingdom
Reviewed 25 October 2016 via mobile

Excellent hotel with the most helpful staff we encountered on our recent 2-month holidays in Eastern Australia. Nothing was too much trouble. Can highly recommend. Hotel close to Melbourne amenities and is only a few steps from the Yarra river.

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Helpful?
Thank David L
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear David, Thank you for taking the time to leave a review on tripadvisor, your patronage is well recognised and most welcome at our Hotel. Our Team are delighted to read that they were able to make your stay a memorable one. Also if you’re not already a member can I recommend joining our One William Club rewards program –...

Melbourne, Australia
Reviewed 18 October 2016

Stayed for weekend great part of town,apartment style rooms were very clean and modern,staff were fantastic,onsite parking for guests.Meals available in ground floor restaurant/bar.Room service was also available.We had late check out 12pm but we were able to keep our car in the carpark until 4pm so we visit more of the city without having to move the car to...

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Helpful?
Thank Harry B
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Harry, Thank you for your review and most importantly for allowing us to be of service to you, it is pleasing to read that you enjoyed our great location, rooms and service. Also if you’re not already a member can I recommend joining our One William Club rewards program – which accords our valued members discounted accommodation, free internet...

Sydney, Australia
Reviewed 18 October 2016

I stayed here as a meeting was being held at this hotel. The rooms are excellent, roomy, beds comfortable and quiet. Breakfast is good value at $21 with the staff very attentive. Plenty of room in the room to work with colleagues. Good location with walking distance to everything needed.

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Helpful?
Thank Anthony B
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Anthony, Thank you for choosing Clarion Suites Gateway during your recent trip to Melbourne, we really appreciate you taking the time to leave a review on tripadvisor. It is pleasing to read that you enjoyed our location, rooms, breakfast and service. We look forward to welcoming you back when you next visit Melbourne. Kind Regards Maria Garcia – Executive...

Laughlin
Reviewed 14 October 2016

Great location, near shopping, free tram, dining, and tourist attractions. Our suite had kitchen, living room with comfortable couch, and great king sized bed. Most luxury we had on our trip to Australia.

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Helpful?
Thank Marilyn S
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Marilyn, Thank you for taking the time to leave a review on tripadvisor, and for allowing us to be of service to you during your recent stay in Melbourne. We are conveniently within easy walking distance of the Casino and shopping precincts and it is pleasing to read that you made the most of your time with us. We...

Canberra, Australia
Reviewed 4 October 2016

To be fair we got our accommodation as part of a (grossly over-priced) package in the last week of the football season to see Footscray in the Grand Final– so we expected that everyone -the AFL, the accommodation, the airlines – would rip us off (which they did – didn’t matter, Footscray won!). Our accommodation – selected from a short...

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Thank MJH35MGN
CSGManagement, General Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for staying with us and also for your review. Great to hear that your team won! May I outline that hotels are no different than any other commodity, it is solely based on supply & demand, though we appreciate your comments, this concept is very much part of the business environment, I would also image...

Queensland
Reviewed 3 October 2016 via mobile

Spent 3 nights here and loved it! The room was spacious, had fantastic views over the Yarra and the city, the king bed was very comfortable and the huge TV on the wall was a nice extra. All facilities were of a high standard, as was the customer service. The hotel has got the free trams right out there front,...

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Helpful?
Thank tbate54
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for taking the time to leave a review on tripadvisor about your recent stay with us at Clarion Suite Gateway and thank you for your recommendation it is appreciated. It is pleasing to read that you enjoyed our rooms, service, location and the fantastic casino nightly fireball show, which can be seen in our River...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Contemporary High-rise Hotel situated 200 meters from aquarium & 500 meters from casino, shops & Yarra River Cruises. ... more   less 

Additional Information about Clarion Suites Gateway

Address: 1 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $153 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Clarion Suites Gateway 4.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Clarion Suites Gateway Hotel Melbourne
Clarion Hotel Melbourne
Clarion Melbourne
Melbourne Clarion
Clarion Suites Gateway Melbourne, Victoria
Hotel Style:
#15 Family Hotel in Melbourne
#25 Romantic Hotel in Melbourne
#26 Luxury Hotel in Melbourne
#31 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Suites Gateway staff and other travellers.
14 questions
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Questions? Get answers from Clarion Suites Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reasonably Central for the Shopping”
 of 5 bubbles BarryY713, 2 Dec 2016 | Read review
“book rooms on higher floors.”
 of 5 bubbles ppokhare, 30 Nov 2016 | Read review
“Corner suites are large and sunny”
 of 5 bubbles AnneHu, 28 Nov 2016 | Read review
“Request a river view room.”
 of 5 bubbles V2284CIjaneb, 20 Nov 2016 | Read review
“High rooms are better”
 of 5 bubbles Waterdragon62, 19 Nov 2016 | Read review
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