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Clarion Suites Gateway

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#31 of 158 Hotels in Melbourne
Certificate of Excellence
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Clarion Suites Gateway
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1,052 Reviews from our TripAdvisor Community

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Showing 1,016: English reviews
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Bendigo
Reviewed 2 days ago NEW

If you're looking for somewhere central with a nice-size comfortable room then this is right for you. A short stroll either across the Yarra to the great atmosphere of Southbank or into the heart of the city has the Clarion Suites getting a tick for being perfectly located. The rooms are a nice size and the kitchenette perfect if you...

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Helpful?
Thank TravellerRod
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for taking the time to leave a review on tripadvisor, your support and patronage is well recognised and most welcome at our hotel. It is pleasing to read that you enjoyed our location, rooms and service I do apologise that not all aspects of your stay were enjoyable. The quality of service provided at Clarion...

Melbourne, Australia
Reviewed 4 days ago NEWvia mobile

We were lucky enough to be upgraded to a one bedroom deluxe river room, and while the room had everything we needed, it seemed to lack that special something to make it stand out. It's location puts it at a 10 minute walk from the best of the Melbourne CBD (or hop on the free tram that runs along Flinders...

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Thank Deborah B
Auckland Region, New Zealand
Reviewed 1 week ago via mobile

This place is great for families, the rooms are spacious and clean with all the facilities we needed for our 10 night stay. And the staff are amazing! Especially the reception staff who were so helpful, highly recommended!! And so central to everything.

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Helpful?
Thank M M
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for taking the time to leave a review on tripadvisor, your support and patronage is well recognised and most welcome at our hotel. It is pleasing to read that you enjoyed our rooms, amenities and service. Our Team are delighted to read that they were able to make your stay a memorable one. If not...

Melbourne, Australia
Reviewed 1 week ago

From checkin to checkout, everything was perfect....quick friendly checkin, suite was beautiful and spacious....decor and comfortable bed perfect...breakfast yummy too with a buffet option or a la carte.....

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Helpful?
Thank Nicole g
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Thank you for taking the time to leave a review on tripadvisor, your support and patronage is well recognised and most welcome at our hotel. It is pleasing to read that you enjoyed our rooms, amenities and service. If not already a member can I recommend joining our One William Club rewards program – which allows our valued guests discounts...

Sydney, Australia
Reviewed 1 week ago via mobile

I e been staying at the Clarion for two years and can't say enough about the hotel and staff. Very conveniently located, access to a great gym 300m up Flinders St, fabulous walking along the Yarra, great restaurants and bars within 500m and exceptionally nice hotel management staff!

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Helpful?
Thank Peter S
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Peter, Thank you for choosing Clarion Suites Gateway for your vacation in Melbourne, and for sharing your experience on Tripadvisor. I am delighted that you enjoyed your stay. We really appreciate your positive comments about our customer service and we look forward to welcoming you back in the near future. We look forward to welcoming you back when you...

Leeds, United Kingdom
Reviewed 1 week ago via mobile

the hotel was tired, the beds uncomfortable and the people next door appeared to shower loudly at 6am for about 45 minutes then at 12 am for a little longer. The doors slam, the pool is Tiny, the pillows uncomfortable, the windows filthy which spoiled the view across the river. The room service ok food passable. The bathroom was tiny,...

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Helpful?
Thank Julia M
CSGManagement, Public Relations Manager at Clarion Suites Gateway, responded to this review

Dear Julia, Thank you for your post. I would like to take a moment to outline certain aspects, so that we have a broader overview of what we offer. Our beds are quality Sealy Beds & pillows, and mostly all our guests provide excellent feedback concerning our beds which are only two years old, though, we do recognize personal preferences...

Southampton, England, United Kingdom
Reviewed 1 week ago

Arrived here on a coach tour to find a complete apartment with fridge/freezer, washer/drier , full oven and hob and microwave. Good dining and lounge area as well as a decent double bedroom and bathroom. Convenient spot by the river and on the circular tram route and not far from Flinders Street Station. Nice bar and good breakfasts. Friendly staff.

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Helpful?
Thank Sue C
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Sue, Thank you for your review, it has indeed been our pleasure to take care of you during your recent stay with us, your patronage is appreciated. It is also pleasing to read that you enjoyed our location, rooms and amenities. We look forward to welcoming you back when you next visit our lovely city. Kind Regards Maria Garcia...

Reviewed 1 week ago via mobile

It's always good to review places that I have reviewed in the past to see whether I am taking the business for granted or worse still I am being taken for granted as an ongoing customer. I have just been back to the Clarion for the first time in 4 months and at reception were Anesu and Viviana. As usual...

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Helpful?
Thank Chestyhorsham
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear Valued Guest, Thank you for staying with us and sharing your experience on Tripadvisor. It is pleasing to read that our room met your expectations and enjoyed our great location, rooms and service. Our Team are delighted to read that they were able to make your stay a memorable one. Also if you’re not already a member can I...

Sydney Australia
Reviewed 1 week ago via mobile

Looks good in theory but very disappointed. Had lousy sleep as the windows need to be double glazed as you are overlooking Flinders st line so beware trains are running all night,so there goes the sleep. Bathroom was rubbish and dangerous as I actually slipped in the shower and pulled the safety rail straight out of the wall - great...

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Helpful?
Thank markmW8037NB
CSGManagement, Guest Relations Manager at Clarion Suites Gateway, responded to this review

Dear MarkM, Thank you for your review from July 2016. May I please offer a point of clarification, in that, all our bedrooms are double glazed, at times guest do open the second glass panel which forms the part of double glazing, unsure if this was the case during your stay, unless the panel is secured into the frame, the...

Coongulla
Reviewed 2 weeks ago via mobile

We love to stay here at one William, it is very comfortable, well positioned and great value at the same time, love the restaurant, friendly staff and parking (even for our oversize vehicle (just call to enter via flinders st exit!) a two day stay is even better as you can access the entire city from jazz clubs to restaurants...

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Helpful?
Thank Trevor C
CSGManagement, Manager at Clarion Suites Gateway, responded to this review

Dear Trevor C, Thank you so much for choosing Clarion Suites Gateway for your recent stay in Melbourne. We are delighted to read that you had a great stay with us. Your kind words towards the restaurant and the team is much appreciated. We hope we can welcome you back again to Clarion soon. Kind Regards, Mikko Kojima

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary High-rise Hotel situated 200 meters from aquarium & 500 meters from casino, shops & Yarra River Cruises. ... more   less 

Additional Information about Clarion Suites Gateway

Address: 1 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $141 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Clarion Suites Gateway 4.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Clarion Suites Gateway Hotel Melbourne
Clarion Hotel Melbourne
Clarion Melbourne
Melbourne Clarion
Clarion Suites Gateway Melbourne, Victoria
Hotel Style:
#15 Family Hotel in Melbourne
#25 Romantic Hotel in Melbourne
#30 Luxury Hotel in Melbourne
#31 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Suites Gateway staff and other travellers.
16 questions
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Questions? Get answers from Clarion Suites Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room isn't beside the lift!”
TravellerRod, 24 Apr 2017 | Read review
“Rooms without river view probably quieter.”
cougs01, 17 Apr 2017 | Read review
“Ask for river frontage.”
Flyingfox2608, 8 Apr 2017 | Read review
“If you can get a corner suite, they are fantastic!!!”
Helena039, 5 Apr 2017 | Read review
“Ask for balcony overlooking river”
joebloggsSouthStaffs, 11 Mar 2017 | Read review
5 of 5