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Somerset on Elizabeth, Melbourne

#42 of 158 Hotels in Melbourne
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
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Somerset on Elizabeth, Melbourne
Somerset on Elizabeth, Melbourne
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723 Reviews from our TripAdvisor Community

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There are newer reviews for Somerset on Elizabeth, Melbourne
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Showing 690: English reviews
Melbourne, Australia
Reviewed 3 weeks ago

We have stayed many times, each stay has been brilliant. Staffed such as Udaya go above & beyond. Apartments are clean, complete with what's stated on website. Knowledgeable, friendly and efficient staffed. Somerset has exceeded my expectations time & time again, there's no such thing as too hard or a hassle - superb and excelled in customer servicing.

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Helpful?
Thank V6324AAcatherinep
Phnom Penh, Cambodia
Reviewed 3 weeks ago

My first stay in this apartment for nearly a month. Very convenient. Walking distance to Melbourne Central station, chinatown and shopping areas. Staffs are friendly at front office. Housekeeping is doing a good job especially a Indian lady and one Filipino. Keep up the good work.

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Helpful?
Thank kheangrendy
Phoenix, Arizona
Reviewed 4 weeks ago via mobile

Stayed for 3 days with a booked tour. The hotel could not have been better situated. Easy walks to dining, shopping, and attractions. My only complaint involves the in-room laundry-- which really is quite a luxury when one is on an extended holiday. The room contained directions for operating the machine. These are totally incorrect. After spending 4 hours trying...

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Helpful?
Thank alvalady
Shannon R, Marketing Officer at Somerset on Elizabeth, Melbourne, responded to this review

Dear alvalady, Thank you for your valuable feedback. I’m disappointed our instructions to use the laundry facilities were not clear. I have shared your feedback with our Residence Manager who will follow this up and ensure this does not become a reoccurring issue. Thank you for bringing this to our attention and for allowing us to better our services. On...

Noosaville, Australia
Reviewed 5 weeks ago

Excellent location, friendly staff,clean accommodation,well priced, easy axcess to all Melbourne has to offer,tram statio outside hotel, train station whithin 10 min of tram ride,walking distance to china town.

Review collected in partnership with this hotel
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Helpful?
Thank Heinz F
Shannon R, Marketing Officer at Somerset on Elizabeth, Melbourne, responded to this review

Dear Heinz F, Thank you for your lovely review. We’re so delighted that you enjoyed your recent stay at Somerset on Elizabeth. Thank you for highlighting some of our major features here, in particular, our friendly Guest Service Team. I’m sure they will be pleased to learn that they contributed to your positive feedback. Heinz F, it sounds like you...

Port Adelaide, Australia
Reviewed 5 weeks ago

The team at SOE are brilliant, friendly and efficient. We are regular visitors and they welcome us every time like family. The Appartments is perfectly located for Melbourne CBD meetings, activities and shopping.

Review collected in partnership with this hotel
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Helpful?
Thank Karl F
Shannon R, Marketing Officer at Somerset on Elizabeth, Melbourne, responded to this review

Dear Karl F, Thank you for your continued loyalty to Somerset on Elizabeth. I was so pleased to learn that you had yet another wonderful stay and that our Team continue to exceed your expectations each time. If you haven’t already, we would love to invite you to sign up and become an Ascott Online Advantage member. This way, you...

Brisbane
Reviewed 5 weeks ago

I regret booking this accommodation – I have never said that before in any hotel/motels I have ever booked – no matter how small or bad they seemed. I don’t have many regrets in life, but this one took the cake. Firstly, our check-in was an absolute farce. My brother booked two apartments with car parking through the hotel website....

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Helpful?
Thank DJ_Mizit
Rotherham, United Kingdom
Reviewed 17 February 2017

We wanted a bit of time away from hotels so we booked a Somerset apartment for our stay in Melbourne. Elizabeth Street is one of the main roads that run through Melbourne and therefore you are in the heart of the city and all the attractions that offers. The apartment had a king size bed good storage, good seating area...

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Thank Jeff R
Reviewed 15 February 2017

Great location, close to lots of attractions and the tram line. Very helpful staff who went over and above our expectations. Room very spacious and had everything we could need, a few minor maintenance issues, that we would have want resolved if staying longer but did not bother us for our one night stay. TV reception very bad but we...

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Helpful?
Thank Victoria B
Paris
Reviewed 14 February 2017

Great Location,fairly large comfortable suites but very much outdated. Service is kept to the bare minimum although room cleaning on weekdays was perfect. Low cost considering the size of suites & location However a bit noisy from outside traffic as windows are not double glaze.

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Helpful?
Thank TalParis
Newcastle upon Tyne, United Kingdom
Reviewed 13 February 2017

This place is in a fabulous location very close by to some of Melbourne's main sights. The staff were all extremely helpful and very supportive- this was the best thing about he place. The room was nice although it felt like not much thought had been given to the layout or design - everything you need was there but it...

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Helpful?
Thank nph32
Shannon R, Marketing Officer at Somerset on Elizabeth, Melbourne, responded to this review

Dear nph32, Thank you for your review and for highlighting our wonderful Guest Service Team. I was delighted to learn that their attentive nature made such a lasting impression on you throughout your stay. I’m sorry to hear that you were a little disappointed with the ambience of our Service Apartments. If you haven’t already, might we suggest our sister...

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02/04/2017 03/04/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Somerset on Elizabeth Melbourne is located in the heart of the city's central business district with a labyrinth of lane-ways, restaurants and shopping precincts only moments away. Positioned perfectly for both the business and leisure traveller, Somerset on Elizabeth offers the convenience of location and contemporary living, fused with the highlights of Melbourne's food, arts and entertainment culture. The modern serviced apartments offer 135 spacious one and two-bedrooms, each with separate living and dining areas, fully-equipped kitchens and modern amenities. The property also features a 24-hour reception, business centre services, complimentary wireless broadband internet and a meeting room; as well as a fully-equipped gym, jet pool, sauna and outdoor courtyard. It is easy to enjoy all that Melbourne has to offer when staying at Somerset on Elizabeth, with easy access to transport, sporting grounds, and theatres. As well as being ideally located within walking distance to Emporium Melbourne, the Strand Arcade, H&M as well as popular shopping precincts Bourke Street Mall and Melbourne Central. Somerset on Elizabeth is the gateway to experiencing Melbourne's famous precincts and ever-changing culture. ... more   less 

Additional Information about Somerset on Elizabeth, Melbourne

Address: 250 Elizabeth St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $155 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset on Elizabeth, Melbourne 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Somerset On Elizabeth, Melbourne Hotel Melbourne
Somerset On Elizabeth Hotel Melbourne
Somerset On Elizabeth, Melbourne Victoria
Hotel Style:
#33 Romantic Hotel in Melbourne
#36 Family Hotel in Melbourne
#40 Luxury Hotel in Melbourne
#73 Business Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Somerset on Elizabeth, Melbourne staff and other travellers.
23 questions
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Questions? Get answers from Somerset on Elizabeth, Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms were above ground level and quiet. There are room options to suit individual needs”
 of 5 bubbles rhondab499, 13 Mar 2017 | Read review
“All rooms are quiet, considering it's on a main street. I have stayed on both side of the building and neither is better for any particular reason”
 of 5 bubbles Maureen00, 11 Mar 2017 | Read review
“The front desk was very helpful that our room needs were met”
 of 5 bubbles rona612, 11 Mar 2017 | Read review
“High floor”
 of 5 bubbles chewhc, 5 Mar 2017 | Read review
“2 bedroom executive apartments are huge, lots of space to move around. 1 bedroom executive apartments are also spacious, love it. Both are value for money if staying more than 1 night.”
 of 5 bubbles V6324AAcatherinep, 1 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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