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DoubleTree by Hilton Melbourne - Flinders Street

0.7 km from Melbourne centre
  • Free Wifi
  • Restaurant
  • Room Service
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270 Flinders Street, Melbourne, Victoria 3000, Australia
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1,032 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Melbourne - Flinders Street
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Showing 987: English reviews
Brisbane, Australia
Reviewed 27 April 2016 via mobile

Arrived to be welcomed with a smile and warm cookie. That was nice as when we arrived we were a little wet and cold from the Melbourne weather. The location is fantastic close to public transport and close to the shopping CBD precinct. The room is clean. The room we stayed in was a little small but we were comfortable....

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1Thank Scud3000
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Scud3000, Thank you for taking the time to post on TripAdvisor. I am delighted to read that your experience with us was an enjoyable one for all the right reasons and pleased to read that you enjoyed the warm cookie on arrival. We shall look forward to welcoming you back again in the very near future. Kind regards, Clinton...

Bangkok
Reviewed 26 April 2016 via mobile

The size of the room is tiny but very functional. The king bed is very comfortable and relaxing. The light setting is good for both day and night. From my room, 510, I got the window with half view half wall but I don't mind. I enjoy the interior and decoration of the room and hotel. I think it's a...

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1Thank Mentita
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Mentita, Thank you for taking the time to post on TripAdvisor. I am delighted to read that you found our location in the heart of downtown Melbourne CBD just perfect for your visit to the city. I am disappointed to read your interaction with our team members did not meet your expectations. Our Guest satisfaction is extremely important to...

Singapore, Singapore
Reviewed 26 April 2016 via mobile

Doubletree on Flinders Street totally changed my mind about city hotels being noisy, cramped and over-priced! Stayed 4 nights here with my family and enjoyed the great location, good sized, reasonably priced, quiet and comfortable rooms. A complimentary big warm cookie fresh from the oven was the most welcomed welcome gift when we arrived hungry on a domestic flight. Would...

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Thank Ang L
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Ang L, Thank you for taking the time to post on TripAdvisor. I am delighted to read that your experience with us was an enjoyable one for all the right reasons and we shall look forward to welcoming you and your family back again in the very near future where we will have a warm welcome waiting. Warm regards,...

Sydney
Reviewed 26 April 2016

Location great access to Flinders St Station, trams, shopping and restaurants. Would definitely recommend it. Staff super friendly and very eager to help with anything. Cookie on arrival a nice touch.

Review collected in partnership with DoubleTree by Hilton
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Thank Baylz
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Baylz, Thank you for taking the time to post on TripAdvisor. I am delighted to read that your experience with us was an enjoyable. I'll be sure to share your wonderful feedback with the team. We shall look forward to welcoming you back again in the very near future. Warm regards, Clinton Farley

Reviewed 24 April 2016 via mobile

This hotel is a an absolute Gem right in the heart of Melbourne. The service had been amazing from the time we set foot in the Lobby. The staff are so professional & helpful & the restaurant food amazing. I would rate this 10/10. Great rates, wonderful stay !!!

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Thank Budd1963
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Budd1963, Thank you for taking the time to post on TripAdvisor. I am delighted to read that your experience with us was an enjoyable one and in particular that we amazed you during your dining experience. I'll be sure to share your wonderful feedback with the team. We shall look forward to welcoming you back again in the very...

Atlanta, Georgia
Reviewed 23 April 2016

Across the street from the historical train station and river, this hotel is steps away from Federation Square and the free tram around the City. Try and get one of the balcony room as it is over the top of the buildings and has a splendid view of the water and bustling waterfront restaurants. The check-in, bar and restaurant are...

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1Thank AwesomeladyUS
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear AwesomeladyUS, Thank you for taking the time to post on TripAdvisor. I am delighted to read that your experience with us was an enjoyable one for all the right reasons and we shall look forward to welcoming you back again in the very near future where we will have a warm welcome waiting. Warm regards, Clinton Farley

Sydney, Australia
Reviewed 23 April 2016

This hotel is in a great location just opposite Flinders St station. Rooms are functional if not the most scenic. Rooms overlooking the station / higher up with skyline views are sold at higher rates. Not sure they are worth it. Other rooms have not much of a view. There is a bar and restaurant just off reception. Food was...

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Thank tartan_penguin
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear tartan_penguin, Thank you for taking the time to post on TripAdvisor. I am delighted to read that your experience with us was an enjoyable one for all the right reasons and we shall look forward to welcoming you back again in the very near future where we will have a warm welcome waiting. Warm regards, Clinton Farley

Launceston, Australia
Reviewed 23 April 2016 via mobile

Location was fantastic. So easy to find and very central. Customer service was great, greeted by a friendly face and a warm choc chip cookie. Staff were really helpful. Room was of a high standard, modern and clean. Highly recommend to any travellers.

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Thank clintjomoby
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear clintjomoby, Thank you for taking the time to post on TripAdvisor. I am delighted to read that your experience with us was an enjoyable one for all the right reasons and exceptionally pleased to read that my team exceeded your service expectations. We shall look forward to welcoming you back again in the very near future where we will...

Melbourne, Australia
Reviewed 22 April 2016

This hotel is in a prime central location in the city! Right across the road from Flinders St Station and a short walk to Bourke St shopping, South Bank, great bars and restaurants. The room and bed were nice and quiet. I really liked the super cool and modern bathroom! Only gripe is the room service and restaurant - sub...

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Thank Larissa_Jayne
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear Larissa_Jayne, Thank you for taking the time to post on TripAdvisor. I am delighted to read that your experience with us was an enjoyable one for all the right reasons and that our location met your expectations. We shall look forward to welcoming you back again in the very near future where we will have a warm welcome waiting....

Brisbane Region, Australia
Reviewed 22 April 2016

Average experience with average staff responsiveness to problems, hard to be understood and hard to understand what staff were trying to convey.... Overall a frustrating place..... I wouldn't be in a rush to come back...

Review collected in partnership with DoubleTree by Hilton
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Thank L6967CPiant
CF-MELFS, General Manager at DoubleTree by Hilton Melbourne - Flinders Street, responded to this review

Dear L6967CPiant, Thank you for choosing to stay at DoubleTree by Hilton Melbourne - Flinders Street. It is disappointing to read that your stay with us fell short of your expectations. The team strive to offer a high level of personal service and when we don't get it right, we take it extremely seriously. I have discussed your feedback with...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Melbourne's dynamic city centre, DoubleTree by Hilton Melbourne - Flinders Street directly overlooks iconic Flinders Street Station. This 180 room hotel is within easy walking distance of many corporate offices, famous Melbourne laneways, the vibrant arts and entertainment district that spans Federation Square and Southbank, and a huge variety of the city's best restaurants, bars, cafes, and shops. A multi-million dollar refurbishment of the entire hotel is nearly complete. The result is a design-driven upscale hotel filled with new furnishing and boutique touches inspired by Flinders Street Station and the grand age of train travel, executed in a contemporary and warm way. Guests can socialise at the lobby bar and enjoy breakfast or dinner at the ground floor restaurant. Room service is available 24-hours a day. When it is time to energise, guests can do so in the complimentary fitness centre, or if it is time to work there are three meeting rooms. Stylish, modern and spacious, every refurbished guest rooms offers WiFi (fee applies), a flat-screen HDTV and a desk with ergonomic chair. Refresh with a selection of luxurious amenities in the contemporary bathroom and enjoy a restful night's sleep in the plush Sweet Dreams(R) by DoubleTree bed. All of this is just 22km from Melbourne's Tullamarine International Airport. ... more   less 

Additional Information about DoubleTree by Hilton Melbourne - Flinders Street

Address: 270 Flinders Street, Melbourne, Victoria 3000, Australia (Formerly Citigate Melbourne)
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $141 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Melbourne - Flinders Street 4.5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Citigate Melbourne Hotel Melbourne
Citigate Hotel Melbourne
Melbourne Citigate Hotel
DoubleTree By Hilton Melbourne - Flinders Street Victoria
Hotel Style:
#2 Green Hotel in Melbourne
#45 Business Hotel in Melbourne
#49 Romantic Hotel in Melbourne
#52 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Melbourne - Flinders Street staff and other travellers.
13 questions
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Albany, Australia
28 days ago
Singapore, Singapore
Melbourne, Australia
over a year ago
Melbourne
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Questions? Get answers from DoubleTree by Hilton Melbourne - Flinders Street staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ask for a room high up at the back-these are very quiet.”
 of 5 bubbles hotroxx, 24 Feb 2017 | Read review
“I like X11 if you're travelling alone but on higher floors away from vents. If HHonors member, use app to select your room.”
 of 5 bubbles alice1, 21 Feb 2017 | Read review
“If you want any sort of view, you need to pay the upgrade. I got a great view of the nextdoor office confrence room.”
  • If you want any sort of view, you need to pay the upgrade...
 of 5 bubbles charlessJ7641EI, 20 Feb 2017 | Read review
“We were in 1013 and had an industrial view,”
 of 5 bubbles gwendalee95, 19 Feb 2017 | Read review
“Ask for a river view”
 of 5 bubbles VictoriaRobyn, 15 Feb 2017 | Read review
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