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An iconic Melbourne getaway. Travellers who want a comfortable, modern hotel in the heart of Melbourne need look no further than DoubleTree by Hilton Melbourne – Flinders Street. This 187 bedroom hotel enjoys views across iconic Flinders Street Station and beyond. It is close to many famous city laneways, some of the city’s best restaurants, bars and shopping, and the vibrant arts and entertainment district. This design-driven, boutique hotel features a stylish lobby bar and restaurant, Platform 270, fitness centre and event meeting rooms. Every room is filled with boutique artisan touches inspired by its location, as well as Sweet Dreams™ beds, Wi-Fi and HDTVs. Its easy access to Flinders Street trains and trams is unparalleled.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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What a great hotel! The location was spot on (we came for the Australian Open tennis and we could walk to the stadium along the river in 15 minutes). While the area is busy/touristy it is central to everything. The room was small but clean and extremely quiet…never heard any outside noise or any other rooms. The breakfast buffet was quite good, with lots of choices-both sweet and savory.
What makes this hotel, however, is the staff. Every single person was so friendly, helpful and welcoming…front desk staff, breakfast staff, etc. really remarkable. Would stay here again in a heartbeat.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubleTree by Hilton Melbourne - Flinders Street, Owner at DoubleTree by Hilton Melbourne - Flinders Street
Responded 21 Mar 2024
Dear Guest, Thank you for writing us this lovely review. It makes us extremely happy to hear that you experienced the "best service ever!" at our Hotel. We always aim to provide our Guests with a lovely stay, and are glad that the location, quiet, clean room and breakfast buffet were spot on. Your kind words about our welcoming Team are greatly appreciated and we look forward to welcoming you back soon! Warm regards, Martina & the Team at DoubleTree by Hilton Melbourne - Flinders Street
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Arrived here after 30+ hours of travel to be greeted by Madisyn, who ended up being a huge help throughout our stay with recommendations for things to do, and translating Australian to American for us when needed! We did connecting twin and king rooms--each room is not large, but together fit our family of four (two adults, two youth). This hotel has a cute bar area for breakfast and drinks/dinner (appreciated the all day happy hour prices for Hilton Honors status). Right around the corner is Degraves street, full of restaurants, shops, and across the street is Flinders station. We were able to walk many places of interest, and easily find meals and stores to get the things we forgot. Kudos to Madisyn and Nos (breakfast host) for going the extra mile to recognize us and our kiddos!
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Â If traveling with kids, definitely get connecting rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brittany Chambers, Owner at DoubleTree by Hilton Melbourne - Flinders Street
Responded 3 July 2023
Dear Latl24, thank you for your amazing review. We are so happy to hear that Madisyn and Nos have provided you with excellent service throughout your stay. We will make sure they know of your kind words. We would love to welcome you back in the near future, with a warm signature cookie! Warm regards, Team DoubleTree by Hilton Melbourne Flinders Street
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We had a three night stay in a King City View room.
The good
The room (815) was a decent size, quiet and had a very good bed and pillows. The bathroom was large & clean and had plenty of bench space for toilet bags etc & ok water pressure in the big, walk-in shower. Staff were pretty friendly and helpful and arranged housekeeping to service our room when we were out for dinner because we'd been napping when they came in the afternoon.
The not great
There wasn't really a view and the room was quite dark. Because of the layout there was only 1 bedside table which is a pain for the person who goes without. There are no USB charging ports near the bed (the one in the back of the alarm clock didn't work). Have to get out of bed to turn the lights off as no switches at the bed. Coffee in the pods was dreadful.
The location
The hotel is across the road from Flinders Station, on the free tramline, walking distance to Degraves St, the restaurants and bars on the south side of the river and the CBD/shopping area. But it is a bit of a scungey part of town, surrounding streets are grimy, lots of fast food outlets and there are some interesting sights late at night. Bear this in mind if it might bother you.
Conclusion
Comfortable hotel in convenient - but not salubrious- part of town. Missing a few modern comfort features that would give it a higher rating.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubleTree by Hilton Melbourne - Flinders Street, Owner at DoubleTree by Hilton Melbourne - Flinders Street
Responded 17 Nov 2024
Hi there, Thank you for taking the time to share a review on your experience with us. We are grateful to know that you found the bed and pillows to be good and enjoyed the cleanliness and size of the bathroom. It is lovely to read your kind words regarding our Team Members, calling out their friendliness and willingness to help. Feedback is very important to us as we always aim to deliver an exceptional Guest experience and appreciate you sharing your comments about the lightning in the room, the bedside table, coffee pods and the absence of an USB charger port and we ensure to take this on board with our Team. We're disappointed to hear your concerns about the neighbourhood and if you wish to share any further comments, we encourage you to get in touch. Hopefully we will get the chance to welcome you back again in the future for an improved experience. Warm regards, Alexandra & the Team at DoubleTree by Hilton Melbourne - Flinders Street
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After booking a standard room I was invited to upgrade for a small fee to a King room with City view and was stupid enough to accept. "City" was a definite exaggeration as we over-looked a lot of flat roofs with rusty ac units. The room was huge and the bed was a King but it was jammed up against the window wall so I had to crawl over my wife to get in and out of bed. Not good when the bathroom calls in the middle of the night. I rolled the bed away from the wall but still had no bedside table for my glasses etc. The room had acres of floor space so it was a pity that it had only one armchair between two of us. No coffee table either. So the hotel missed out on the in-room dining we had planned as sitting cross-legged on the floor did not appeal. The bathroom was also quite spacious but used those silly, tiny plastic bottles of shampoo etc. which are hard to use and very wasteful. There are many better alternatives. On the plus side the location is good and the staff were very friendly and helpful. After two days of no room cleaners turning up to make the bed we reported to the lovely Jaime on the front desk who was very apologetic and remedied the oversight. But even she could not fix the issues with the furniture. What a pity that the management of the place did not match the service of the staff.
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Date of stay: June 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alejandra Castellanos, Marketing at DoubleTree by Hilton Melbourne - Flinders Street
Responded 13 July 2022
Dear John, we appreciate you taking the time to share your experience with us. We are glad you enjoyed our great service and location but we are disappointed that we were not able to meet your expectations during your stay. Unfortunately being a boutique style inner city hotel we do have some rooms that are on the cosier side and restricted views. Our City View rooms have views of the city center, whether our Flinders St station view or Skyline River View rooms have the iconic views of the front side of our hotel. Please reach out to us directly next time if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel to make sure you have a memorable stay for all the right reasons. Warm regards, Alejandra (Hotel Marketing).
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I recently stayed at the DoubleTree by Hilton Flinders Street (my fourth in recent times) and was thoroughly impressed as always by the service and thoughtful touches that made my visit unforgettable.
As a Diamond Hilton Honours member, I was warmly welcomed at check-in with a smile and, of course, one of those iconic warm DoubleTree cookies! The team went above and beyond, recognising my loyalty with an upgrade to a King Guest Room with Balcony. The balcony was a fantastic spot to relax, offering stunning views of Flinders Street Station and the bustling Melbourne streetscape below.
The room was spotless, spacious, and stylishly appointed. The bedding was crisp and supremely comfortable, guaranteeing a restful night’s sleep after a busy day exploring Melbourne. The bathroom was modern, well-lit, and stocked with quality amenities, which is always appreciated.
One unique feature to note: while there’s no Executive Lounge at this property, Diamond and Gold members receive Happy Hour priced drinks all day at the bar downstairs—a great touch that made winding down in the evening even more enjoyable.
Location-wise, it’s unbeatable. The hotel is right in the heart of the city, with Flinders Street Station and trams on the doorstep, making it easy to get around. Federation Square, laneway cafes, and fantastic dining options are all just a short walk away.
For anyone looking for a convenient, comfortable, and welcoming place to stay in Melbourne, I highly recommend the DoubleTree by Hilton Flinders Street. The exceptional service and thoughtful perks for Hilton Honours members ensure I’ll be back on my next trip to this vibrant city.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:Â Best rates are on Sunday evenings.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubleTree by Hilton Melbourne - Flinders Street, Owner at DoubleTree by Hilton Melbourne - Flinders Street
Responded 29 Dec 2024
Hi there, Thank you for taking the time to share such lovely feedback. We are delighted to read about your experience, calling out the service and thoughtful touches provided by our Team Members. It is also nice to know that our Team went the extra mile for you during your stay, and provided you with a complimentary upgrade to a Balcony Room. We are grateful to read that you experienced the beautiful views from your Room and enjoyed some time to relax and recharge, and appreciate your kind words regarding the cleanliness of the Room, the comfortable Bedding, and Bathroom. It is lovely to know that the Happy Hour drinks made your evenings more pleasant and we are grateful to read that you found our central location on Flinders Street to be convenient during your stay. We truly appreciate your loyalty, and our Team can't wait to welcome you back in the future, with a Warm Welcome Cookie waiting upon arrival. Warm regards, Alexandra & the Team at DoubleTree by Hilton Melbourne - Flinders Street
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The Hilton hotel, is located downtown opposite Flinders Station so well situated to experience the best of Melbourne. The staff were welcoming, friendly and efficient. I recommend this hotel if you want a mid range priced Hotel in a good location to walk and use the tram to explore the sights of Melbourne.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alejandra Castellanos, Marketing at DoubleTree by Hilton Melbourne - Flinders Street
Responded 13 Feb 2023
Dear Anthony Creswell, Thank you for your lovely review. We are glad to hear that you enjoyed our services. We endeavour to go above and beyond to ensure our guests have a warm welcome and wonderful experience. So, it made our day to read that this was the case. We hope to welcome you back soon, with our warm signature cookies. Warm regards,
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This hotel is unique in its location right in front of Flinders Street Station. Not only is it near the station, but in the same block (it's covered so you won't get wet in the rain), there is a supermarket that opens early in the morning, cafes and fast food restaurants that are convenient for lunch, and donut and ice cream shops for snacks, so there was no problem even during a long stay. The room was functional and good. There was a lot of coffee and tea, so I enjoyed my stay. As I was a member, I was happy with the daily breakfast buffet (which was also sufficient) and carbonated water.
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Guest Service was wonderful. In particular Simone from Reception. She was helpful and friendly. The highlight of this stay for me. i arrived early and she was welcoming and set me up to get work done in the restaurant.
The second one was the bottled still water... it's good. It's free flow pure still water but somehow it's very soft and easy to drink. Don't forget your check-in cookie!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip:Â Don't hold back on the bottled still water.
Rocket Burget at the corner is expensive.
Pillows...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubleTree by Hilton Melbourne - Flinders Street, Owner at DoubleTree by Hilton Melbourne - Flinders Street
Responded 21 Mar 2024
Hi There, Thank you for your thoughtful feedback! We’re thrilled that you enjoyed our excellent location and had a positive experience. It's lovely to hear you enjoyed Simone's helpful and friendly attitude. We will be sure to share this with her and she will appreciate the kind words. As for the re-fillable bottles, we are delighted you found the Purezza water to be refreshing. We hope to welcome you back for another unforgettable warm DoubleTree cookie! Warm regards, Martina & the Team at DoubleTree by Hilton Melbourne - Flinders Street
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This hotel is a calm oasis right in the middle of bustling Melbourne opposite Flinders Street Starion and within walking distance to bars and restaurants. The staff are lovely and professional and nothing is too much trouble for them to do. We stayed over Christmas and we had dinner in the restaurant which was lovely, especially the pudding. We had upgraded our room so we had a window and I wouldn't have liked a standard room. The room was quiet and the bed comfortable, the cleaners didn't disturb us and our room was always cleaned whilst we were out. Definitely one to look at if you are visiting Melbourne.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubleTree by Hilton Melbourne - Flinders Street, Owner at DoubleTree by Hilton Melbourne - Flinders Street
Responded 27 Dec 2023
Dear valued Guest, Thank you very much for your positive feedback! We are very happy to see that you enjoyed your stay with us and to offer you a calm spot in the city center. Our entire team is looking forward to welcoming you back in the future, Warm regards, Veerle & DoubleTree by Hilton Melbourne
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The location of this hotel is excellent, being right across the street from Flinders Street Station and close to speciality shops, restaurants and supermarkets. Many of Melbourne’s tourist attractions are within easy walking distance and others are a quick tram or train ride away. Our corner skyline, river view room with balcony, had stunning views in both directions: looking east there’s Fed Square, the MCG and sporting precinct and the Dandenongs off in the distance: looking south there’s the iconic Flinders Street Station, the Yarra and, as the name of the room suggests, the skyline of Southbank. Although the air conditioning was very efficient, it was lovely to be able to open the balcony doors and enjoy the fresh air. The room is of average size and simply but comfortably furnished. The bathroom had ample space for storing toiletries and hanging towels and robes etc. As a Diamond Hilton Honors member, I was given a very generous accommodation upgrade and complimentary cooked breakfast for two. Although, the buffet breakfast is unavailable at the moment, the a la carte menu offered a fine choice of options and was more than enough to set us up for the day. The hotel also has excellent Covid safe policies in place. Extras like bathrobes, slippers and tea and coffee etc are not stored in the room, but are available on request. A quick phone call and everything we asked for was delivered within minutes. All members of staff we met, from front of house to waitstaff in the restaurant were exemplary, being both friendly and efficient. Pre-stay emailed requests were all granted. At the moment we are on the lookout for upscale/luxury hotels, close to home, in which to stay while travel further afield is still a bit iffy. The Doubletree definitely ticked all the boxes, in fact we’ve already booked a return visit for later this month.
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Date of stay: January 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Garry Lucas, General Manager at DoubleTree by Hilton Melbourne - Flinders Street
Responded 4 Feb 2021
Dear adenoz Thank you for taking the time to post a review following you recent stay with us. I am so delighted to read that you had a great stay with us and enjoyed our incredible location and hospitality. My team and I look forward to welcoming you again very soon. Warmest Regards Garry L
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When we stayed at the Hilton there were roadworks just outside so parking there for even a brief period was problematic. We saw many vehicles having to do a U-turn and go back along Flinders as they couldn't get through towards St Kilda Road.
The nearby laneways are not for traffic but you could turn left into Elizabeth and try up there but you would be lucky to find an empty bay.
It might be possible to turn around in front of the hotel and park on the opposite side of the road along the front of Flinders Street Station not too far from the hotel entrance.
No problem. Even sitting out on the balcony, we were not troubled but then, to be honest, we are rarely worried by the sounds of the city. People from country areas, or from quiet surroundings, may have a problem, however. So I'm unsure.
There are more places to choose from in the Melbourne area.
PRICE RANGE
AU$183 - AU$287 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citigate melbourne hotel melbourne, citigate hotel melbourne, melbourne citigate hotel
FORMERLY KNOWN AS
Citigate Melbourne
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
187
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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