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Jasper Hotel

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Jasper Hotel, Melbourne’s vibrant boutique hotel located in the city’s CBD Market Precinct, offers contemporary 4 star accommodation, dining, extensive conference and meeting facilities – all complimented by a strikingly high level of service. Welcoming corporate, leisure and conference guests, the Jasper provides a full array of facilities including modern room and suite appointments, mini bar, LCD TV, 24 hour in room dining, 24 hour Reception, iPhone docking stations, wifi internet access plus indoor and outdoor dining at Jasper Kitchen 7 days a week. At the Jasper Hotel, the focus is to give our guests a truly memorable experience. At the Jasper, our service and attitude is not a process. It’s an instinct.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Room Service
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Public Wifi
Fitness Centre with Gym / Workout Room
Multilingual Staff
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Room features
Non-Smoking Rooms
Suites
Air Conditioning
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Trendy
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
Neighbourhood
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Reviews & more
1,237Reviews
265Photos
17Q+A
100Room tips
Traveller rating
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  • 38
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A+ rating for this beautiful hotel, perfectly situated in the heart of the city. Amazing staff & the food is spot on! Couldn't fault our stay at all. Will definitely be back for our next couples weekend.
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Review collected in partnership with this hotel
- WiFi has really poor signal on the 3rd floor (reference pic attached. Note on the poor signal strength).
- WiFi keeps dropping during usage. Not even playing videos.
- Was told by the front desk staff that the WiFi in the hotel was not designed to be connected by laptops....whi
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Response from TonyT3740, General Manager at Jasper Hotel
Responded yesterday
Hello poji23, Thank you for taking the time to review your recent stay with us. We apologise for the inconvenience experienced with our wifi during your stay. We do however want to clear up the miscommunication of our wifi. Like any other wifi system it is very much designed for all hardware mediums, apologies again for any misunderstanding from our team. Also, we have recently gone through maintenance upgrades to our wifi system in November that may have interfered with your stay, this maintenance was to make upgrades to our system and improve the overall experience to our guests, so in turn we would like to inform yourself and all future travelers that our wifi signal is not only superior but also not limited and free of charge, we are only sorry you missed this experience. Thank you again for your feedback as we do appreciate all feedback in order to make improvements to our business. Kind regards, Tony Tantaro General Manager
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My wife and I stayed here for 3 nights in November in a room (#209) fronting on to the internal courtyard, which was a novelty, but we generally kept the curtains closed most of the time due to privacy. Was nice to be greeted by a Kiwi expat at check-in! Friendly and quick check-
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Response from JasperHotel, Sales and Marketing Executive at Jasper Hotel
Responded 1 week ago
Dear elliotdavis1980, Fantastic to read your feedback that you enjoyed our location, staff and comfortable room. Our apologies in regards to the unsatisfactory housekeeping service you received, I have passed on your feedback to our Housekeeping Manager whom will use it to assist her with re-training staff. We hope to have the opportunity of welcoming you back to Jasper again soon! Warm Regards, Nico Mackintosh Jasper Hotel
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The staff were extremely helpful and courteous. I dined there and was very happy with the meal and service. I found the cost very competitive. The room was very comfortable. The best feature was the hotel was only just down the street from the Queen Victoria Market.
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Review collected in partnership with this hotel
Response from JasperHotel, Sales and Marketing Executive at Jasper Hotel
Responded 1 week ago
Dear John S, Wow what an all round perfect review - thank you! We appreciate all your comments however your mention in particular about the staff and the wonderful service that they provided is so great to read - the team strive to provide excellence in service to each and every guest that stays with us. John S, I have shard your feedback with the team - we look forward to welcoming you back next time your in Melbourne. Warm Regards, Nico Mackintosh Jasper Hotel
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Great location, good price, clean & comfortable. A little noisey on the Elizabeth st side. Food was great and good value along with drinks.Overall very pleased with the Jasper, we attended a function and it was great for that also
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Review collected in partnership with this hotel
Response from JasperHotel, Sales and Marketing Executive at Jasper Hotel
Responded 1 week ago
Dear Getaway54335705004, Thanks for choosing to stay with us at Jasper Hotel! Lovely to read that you stayed with us while attending a function at Jasper hotel. Our apologies for the external noise you experienced in your room - for future stays please don't hesitate to request a quiet room, the team will do their best to allocate a room on the quite side of the building. See you again soon! Warm Regards, Nico Mackintosh Jasper Hotel
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Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Photo provided by managementJasper Hotel
Jasper Suite Lounge Area
Photo provided by managementJasper Hotel
Elizabeth Street Junior Suite
Photo provided by managementJasper Hotel
Mini Bar
stained carpet
Previous
If we are 2 adult 1 child ages 8 and we booked deluxe twin room without extrabed. Is it allowed? And for the child, how much is the breakfast charge? Thank you
We stayed in a standard room it was reasonable we did not eat the breakfast.
0 votes
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How many room types do you have? Is it correct i checked the premium courtyard view room smaller than the deluxe queen room?
The rooms are sufficient in size. We had 2 adults with 2 double beds and there were no issues with space for all our luggage or when we chilled in the room before going out. We didn't feel like it was too cramped at all. A good size hotel room. Clean and well maintained and great location.
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Are the lifts swipe card protected and can you organise early check in?
Sorry Antonia, I've only just seen your question & Jeffery W has answered it! Hope you had a nice stay! :-)
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Hello, if taking skybus to southern cross station, is there any free shuttle bus to Jasper? Do we need to make booking with you first ?
Sorry I do not have the answer for you.
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1) What is the operating hours of the free hotel shuttle to and from Jasper Hotel? 2) What is the frequency of the free hotel shuttle from Southern Cross Station to Jasper Hotel?
Hi Picolla2014, The Hotel transfer service operates from 06:00 – 22:30 weekdays and 06:00 – 19:00 on weekends. This runs frequenty and you usually dont have to wait any longer then 15 Minutes for the Hotel Transfer bus From Southerncross station. Kind regards
1 vote
Previous
"Go for a room fronting on to Elizabeth Street or higher up the building."
"I overlooked the street and although there was construction going on across the road, it was good to have the outlook over the street"
"Shower wets whole bathroom floor"
"Ask for the larger rooms on the second floor."
"Go for the rooms with the balcony on the third floor."
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PRICE RANGE
USD 79 - USD 191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jasper hotel melbourne
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
90
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