After reading numerous reviews on here about Crown Towers, I was somewhat hesitate to book a stay here as it was mixed, however I wanted to experience it and never have I not been excited about wanting to come back to a hotel as I have with this hotel. The rooms are open and spacious, with the bathroom being grand and luxurious. The bathtub has a tv in there to sit back and relax if that's your type of thing to do. The bed is so plush and comfortable, you could collapse into a beautiful sleep. In terms of the entertainment on offer in the room, the tv has all your standard free to air channels, but also have a large amount of foreign channels to accommodate for those staying from overseas, but also includes popular cable channels. There are movies on demand, which I believe you would have to pay for. Something that I was curious to see which wasn't listed on their website about the rooms is that the tv does have connectivity with HDMI, meaning if you are wanting to use your Netflix, then you can connect your tablet or computer. I don't believe however that they are SMART TVs. I appreciated having all the information needed at my fingertips thanks to the tablet that sits on your desk. From there you could order room service, make restaurant reservations, order small items like Panadol and cards, or ask for your bags to be collected. The housekeeping would do a spectacular job of ensuring the rooms were kept neat and tidy which is something one can appreciate with the current environment, and even provided then down service with some Koko Black chocolates. The best part of the experience though was the team at Crystal Club. They were undoubtedly the best hotel staff members I have come across from my travels. I want to personally thanks Lucky, Grace, Erie, and Hannah for providing such a lovely experience, where nothing was too much! Crystal Club on its own however is the cherry on top of the cake. It provides A la carte breakfast, high tea and canapes, along with a wide variety of non-alcoholic and alcohol beverages in a comfortable luxurious setting. Overall, this hotel deserves its Forbes 5 Star rating without a doubt and I couldn't fault it. Looking forward to booking here shortly for another stay as a result in March!…
The crown Towers is well situated, near to the city and a myriad of restaurants and facilities. The hotel is well maintained, the rooms spotless and spacious and the service friendly, helpful and efficient. Overall, an outstanding experience.
Rude check in staff, missing and broken amenities. No longer worth the money. Terrible quality internet. Day spa and nearby restaurants are the only thing going for this ungracefully ageing property...
The service was exceptional. A special thank you to one of the reception staff, Sally, who provided outstanding service. Our room had a fantastic view of the city skyline, thanks again Sally! We will certainly be back.
Can Highly recommend Crown Towers , Enjoyed a surprise birthday weekend their and everything was amazing , even the Crown Teddy Bear in the Cot for my Baby . We enjoyed use of all of the facilities including Room Service , Pool and Crystal Club for Breakfast
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