The Hotel Windsor
111 Spring Street, Melbourne, Victoria 3000 Australia
Lowest prices for your stay
USD 146
Fully refundable before Thu, 7 Dec
USD 147
Fully refundable before Fri, 8 Dec
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USD 117
Fully refundable before Thu, 7 Dec
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Hotels.comUSD 147
PricelineUSD 143
Vio.comUSD 143
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About
#49 of 415 hotels in Melbourne
Location
Cleanliness
Service
Value
The Hotel Windsor is Australia’s most loved and recognised grand hotel. Built in 1883 during the Victorian era and pre-dating other notable hotels such as The Savoy, Waldorf Astoria, Ritz Paris and The Plaza Hotel, it set a benchmark for style, elegance, sophistication and charm which remains ever present today. The hotel is located in Melbourne’s most central and fashionable district. Its location is in close proximity to the corporate, financial and designer heart of Melbourne. Many of the city’s best theatres, landmark attractions and sporting venues are within a comfortable walking distance. The hotel is located 20km from Melbourne’s Domestic and International Airport, with a traveling time of between 20-45 minutes. Parliament train station and tram stops including the City Circle route are located at the hotel’s doorstep.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Restaurant
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Paid internet
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Charming
Languages Spoken
English, Chinese, Filipino, German and 6 more
Location
100Great for walkers
Grade: 100 out of 100
393Restaurantswithin 0.5 km
126Attractionswithin 0.5 km
111 Spring Street, Melbourne, Victoria 3000 Australia
Getting there
Rental CarsSee car hire from USD 25/day
10789Reviews45Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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+1
The staff were amazing, I don't think I've ever stayed in a hotel where I've felt so comfortable and taken care of. Nothing was to much trouble for them and I was even able to have an early check in. The building is magnificent and full of history absolutely charming. The location is really good. The room wasn't overly large but it was comfortable and very clean. It had everything you needed. I wouldn't hesitate in recommending this hotel, and I'm sure I'll be back.
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Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We hadn't preloaded visa cards, so check in was awkward when asked to settle bill in advance and pay incidental charge in advance. Given no option to pay there and then and didn't feel trusted. Air conditioning units outside were quite loud during night Everything else was great
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Pay in advance to save inconvenience when arriving, be pre-warned they want a $100 in advance...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Windsor, General Manager at The Hotel Windsor
Responded yesterday
Dear Mark, Thanks for the feedback and delighted that you enjoyed your stay. We shall check on the noise of your air conditioning unit. Understand the 'trust' issue. A $50 per night pre authorisation which means we ask your bank to hold those funds temporarily until departure is common practice with hotels globally but that doesn't mean it is right. The intent is to prevent the occasional guest with thoughts of charging meals etc to their room and then departing with no intention to pay. We never actually take any money. We simply ask the guest's bank to hold so we hope that this can be seen as fair and reasonable. We hear you. With thanks and very best wishes, David David G A Perry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our sixth stay at our favourite hotel in Melbourne. We love the old world charm and elegance of the Windsor. Efficient and friendly staff who go out their way to ensure an enjoyable stay. Great location only a short walk or quick tram ride to eateries, pubs and theatres.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The experience was “ok”. However I confess I expected more. The Windsor Hotel is somewhat iconic to those of us born in Melbourne and I think you are trading on that perception. I looked at others in the city on line beforehand and found that TWH was quite cheap by comparison which was a factor in our choice. I guessed that was because you have no pool or gym as many others do. I am not sure what you charged us for breakfast on our first morning but we had one at least equal or better down the road the next day for less than half the price. I had the fear about everything that you were going to sting me exorbitantly for any little thing. The prices in the mini bar were breathtaking. Our room was designated “superior” but in fact I think that it is the lowest grading that you have. Is that deceptive marketing? As I said, I would rank our experience as “OK”. …
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: The old girl is trading on her reputation.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Windsor, General Manager at The Hotel Windsor
Responded 2 days ago
Dear Philip, Sincere apologies for the disappointment caused. We have eight room and suite types of which three are rooms as opposed to suites. The smallest are our Traditional Rooms with Superior the next level up. Okay is clearly not good enough. I would request you look at our website and review our a la carte breakfast pricing. Our research shows it is similar to Melbourne's best cafes. If we have made an error and overcharged you please contact me directly. With very best wishes to you both, David David G A Perry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Windsor is a grand old hotel and we wanted a stay to indulge ourselves. We found the staff service to be exceptional, but the building needs some work to bring it back to its forma status. Carpets in the Cricketers Bar were filthy and threadbare in some places, and the walls of the hotel on the fourth floor had severe scratches and knocks. Our King room while being very small was neat and tidy, but the pillows were hard and lumpy, and the bath needed some maintenance.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Windsor, General Manager at The Hotel Windsor
Responded 2 days ago
Dear Lois, My thanks for your feedback. We shall check the issues raised and address. Should we have the pleasure of your company again please be aware that all rooms have a pillow menu on the bedside table with a further choice of eight pillow types. We are extending our Love to this Grand Dame. With very best wishes to you both, David David G A Perry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel windsor was so unprofessional and dismissive on a booking issue. I had upgraded my room and ordered a cheese platter for me and my wife's anniversary. Not only did they not try to accommodate us, but they tried to upcharge for another room and serve us the old cheese platter from the previous day. The staff was very cold and uncaring that we had traveled to enjoy the hotel windsor for our anniversary. The hotel smelled of cigarette smoke and the lobby was old and dated but that was a high point compared to their terrible customer service.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Book the La Meridian by Hyatt instead. This hotel accommodated us after our experience with the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Perfect location and a real historic gem in a modern city. Beds and pillows were very comfortable and the room very spacious. There was quite a of lot of noise (footsteps) from the people above that would have been a bit problematic if they had not settled at a reasonable hour- probably to be expected from an old building. Would stay again.
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Date of stay: November 2023Trip type: Travelled with friends
Room Tip: Checkin 3pm Due to flight arrival time arrived 8amish There is luggage storage we did get into...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Windsor, General Manager at The Hotel Windsor
Responded 2 days ago
Dear Deb Thanks for your charming review. Apologies for the disturbance. When next you stay please request a room on the top floor. With very best wishes, David David G A Perry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Large elegant hotel, large room, with two chairs, very wide bed and plenty of storage area. Check in was easy, 150AUD deposit on room, given back when checking out. Bathroom more than adequate, shower easy to use. Room 408 is on fourth floor, facing on to main road, so the is traffic noise. The corridors are elegant and adorned with paintings of which I would happily hang in my living room. We eat in the Cricketers Bar, food was good, with daily deals of 25AUD for a meal and glass of wine or half pint of beer, I would choose the wine. The hotel is ideally situated to walk in to the shopping area of Swanson , Elizabeth , Flinders and China town. This is our only trip to Australia, the Hotel Windsor made it a great start.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Windsor, General Manager at The Hotel Windsor
Responded 2 days ago
Dear Guest, Thanks for the charming review. Delighted that your stay was so enjoyable. Wishing you continued wonderful travels Down Under, With thanks for your recommendation to readers and with very best wishes, David David G A Perry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Such a treat to stay again at Hotel Windsor. The decor is beautiful and the hotel services excellent. My favourite place to stay in Melbourne. It is so convenient to the 96 tram which takes you to the central shopping district and to the Crown entertianment complex.
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Date of stay: November 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Windsor, General Manager at The Hotel Windsor
Responded 5 days ago
Dear Angela, The pleasure of your company was ours once more. Thank you so much for sharing your views with readers - and for posting such wonderful images. I can see you chose to stay in one of our grand Victorian Suites. Looking forward to the pleasure of welcoming you back when next you head to Melbourne from glorious Auckland. With very best wishes, David David G A Perry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
What an experience we had staying in this perfectly preserved heritage protected grand hotel. We stayed in one of the Victoria Suites ( 3 bedrooms and a large ensuite bathroom) for a girls weekend. We were a party of three but the suite had enough beds for five - King, single and twin beds. Staff are amazing. Nothing was too much trouble. We dined in their restaurant One Eleven for dinner and breakfast. I have Coeliac Disease and am always cautious when dining out and usually only order a salad to be safe. I didn't need to worry. All the staff there understood the cross contamination issues. A very special mention to our waitress Kiki. She was so lovely and very professional. The food was incredible too. We will certainly stay there again.
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Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel Windsor, General Manager at The Hotel Windsor
Responded 6 days ago
Dear P and K, Thank you so much. I have congratulated the kitchen team. Thrilled that your stay was so memorable and that we can look forward to the pleasure of welcoming you back soon. With very best wishes, David David G A Perry General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
USD 138 - USD 190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
windsor hotel melbourne
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
180
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Claim Your ListingTHE HOTEL WINDSOR (AU$208): 2023 Prices & Reviews (Melbourne) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about The Hotel Windsor
Which popular attractions are close to The Hotel Windsor?
Nearby attractions include Depot Adventures (0.07 km), St. Patrick's Cathedral (0.4 km), and Her Majesty's Theatre (0.3 km).
What are some of the property amenities at The Hotel Windsor?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and airport transportation.
Which room amenities are available at The Hotel Windsor?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Hotel Windsor?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
What are some restaurants close to The Hotel Windsor?
Conveniently located restaurants include Rice Paper Scissors, Straight Outta Saigon, and Eau De Vie.
Does The Hotel Windsor have airport transportation?
Yes, The Hotel Windsor offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Hotel Windsor?
Yes, dry cleaning and laundry service are offered to guests.
Does The Hotel Windsor offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Hotel Windsor?
The staff speaks multiple languages, including English, German, Chinese, Indonesian, Vietnamese, Korean, and Malay.