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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
There is no doubt The Windsor is a lovely hotel but it has seen better days. Heritage should not mean shabby. The hotel felt and looked worn and tired. My room despite having newer drapes and carpet was knocked about. Dents in the furniture, yellowing...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank A TripAdvisor Member
Response from David P, General Manager at The Hotel WindsorResponded today
Dear Sir / Madam,
Thank you for your invaluable feedback and my apologies for the heating challenges.
FYI new carpets are being installed this week throughout the hotel and a painting programme is aligned with this.
Hoping that we may look forward to welcoming you...More
From the minute we arrived it was a wonderful experience, the most polite and caring staff, my favourite was the doorman with the hat (I think ill miss him!) He made us so welcomed each morning and evening and upon return. We had 2 of...More
2 Thank Jemma M
Response from David P, General Manager at The Hotel WindsorResponded 13 April 2018
Dear Ms M….Jemma,
Sounds Perfect as should be the case.
Thank you for such kind words and recommending The Windsor so positively. We certainly have a great group of people here.
Looking forward to the pleasure of welcoming you both back soon
With thanks from...More
We had a wonderful experience at The Windsor , that is until we tried to leave!
Given a late check out as part of our package; attempted to access our room at 11.03 and were unable to gain access.
It took 4 attempts for management...More
Thank Jodie W
Response from David P, General Manager at The Hotel WindsorResponded today
Dear Ms W…Jodie,
Thank you for such kind consideration following your recent stay.
Apologies to you both for the challenges with your room’s electronic lock.
That being said the pleasure of your company was ours.
Until next time, I remain,
Yours sincerely,
David
David G.A....More
Booked a “luxury” superior double room so, so, so disappointed the picture on the website is certainly not our room . The bed is a king but old and certainly not up to a suppose five star hotel you can feel old springs. You CANNOT...More
2 Thank Kezzasboy
Response from David P, General Manager at The Hotel WindsorResponded today
Dear Sir,
Sincere apologies to you for the disappointment caused.
Expectations for a superior room should not result in this and a request for English breakfast tea is certainly not beyond our capability with no less than 9 different teas available in our restaurant.
Meanwhile...More
Absolutely outstanding. It is so refreshing to know that a true hotel retains old fashioned service values and demonstrates them in such modern ways. Your building & staff are superb. We will be returning to you as soon as we possibly can.
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank frenchie942018
Response from David P, General Manager at The Hotel WindsorResponded today
Dear Sir / Madam,
Hard to beat that. You are too kind.
Thank you for such kind consideration following your recent stay.
The pleasure of your company was ours.
Until next time, I remain,
Yours faithfully,
David
David G.A. Perry
Chief Executive Officer
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air
...More
of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Response from Nicholas M | Property representative |
Dear Fay,
Thank you for your query and interest in The Hotel Windsor.
We do not have a dedicated courtesy bus for our hotel, however a number of different options are available for transfers including private car... More
Dear Fay,
Thank you for your query and interest in The Hotel Windsor.
We do not have a dedicated courtesy bus for our hotel, however a number of different options are available for transfers including private car transfers or bus options.
May I ask that you contact our wonderful Concierge at the hotel and they will be able to assist in making arrangements
We look forward to welcoming you to The Hotel Windsor.
With kindest regards,
Nicholas McLennan
Director of Rooms
