The Como Melbourne - MGallery by Sofitel
1,217 reviews
#29 of 175 Hotels in Melbourne
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630 Chapel St South Yarra, Melbourne, Victoria 3141 Australia
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USD 152
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About
#29 of 175 hotels in Melbourne
Location
Cleanliness
Service
Value
Travellers' Choice
Stylishly located in the South Yarra fashion district, the vibrant Como Melbourne hotel is the epitome of chic style and sumptuous elegance. The Como Melbourne is a living legend in its own right and many celebrities have passed through its famed doors - this boutique hotel features 111 rooms and is renowned for delivering impeccable and discreet service to all. Our guests are treated to contemporary styled rooms that are luxuriously spacious, letting in invigorating natural light. Be sure to look out for the other iconic celebrity of the hotel - our signature rubber duck who has been delighting guests for years and is yours to take home. Fashionable yet comfortable - reserve a room at our boutique hotel in South Yarra and discover why everyone is talking about The Como Melbourne.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
Location
Full view
91Great for walkers
Grade: 91 out of 100
136Restaurantswithin 0.5 km
18Attractionswithin 0.5 km
1,217Reviews8Q+A100Room tips
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We stayed at The Como for two nights over the Easter long weekend and got a great deal through the Accor sale. Stayed in a 1 bedroom with spa bath and it was so spacious, comfortable and clean. Our request for a quiet room with views and twin beds was met and the black out curtains provided a nice sleep. Spa bath was amazing and you get to keep their cute rubber duck. The rooftop pool was great with the retractable roof and sauna and gym facilities. Advice: book the pool in advance as due to Covid, they have limited numbers per hour. Great location with Chapel St and shops, cafes, restaurants and Palace Cinema just below and within easy walk. The Como Park is beautiful and peaceful as it's hidden from the main roads. Only minor issues: - no easily accessible power plugs in the bedroom, maybe cause of the twin beds, it was hard to find but it was right at the bottom under the beds. Even if it's king bed, the location of the plugs are not great as it's not at the side table level, so the cables probably can't reach the table and you don't want to be crawling on floor level to plug in your phone charger etc. But you can charge it at the big desk outside. - housekeeping didn't push the twin beds to proper position after room was cleaned, it was pushed against windows instead. Easy to push it back into position. - request for late check out was granted but the keycard was not programmed to the later time so couldn't go back into lift and room and had to go back to reception to reactivate it. Overall, really enjoyed our stay and it's big and spacious, unlike most standard hotels with a long hallway and so many rooms just next/opposite each other. Will definitely stay at The Como again.…
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Anne Marie Lennon, General Manager at The Como Melbourne - MGallery by Sofitel
Responded 4 days ago
Dear JinJin159, Thankyou for taking the time to share your recent experience and write a review. it is very much appreciated. I am so pleased to hear that you enjoyed the spa bat and in particular our Como duck ! Apologies with respect to the issues you have noted as minor. Rest assured we do take this on board , the detail is important to us. Once again thankyou for your feedback it is really appreciated. with best wishes, Anne Marie Lennon General Manager
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I spent 5 nights at the Como last week and can strongly recommend the hotel. I was in Melbourne for work having only started travelling again fairly recently. I was given a beautiful room on the third floor. The room had a garden which was a massive bonus as I was able to sit out there to relax at the end of the day. I had some stand out service from Grace and Aaron as well as a lady with red hair whose name now alludes me. Overall my impression was that the staff are trying really hard to get the hotel back on its feet after multiple lockdowns. I am due back in Melbourne again for work later this month and will be re-booking the Como!
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Date of stay: March 2021
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Response from Anne Marie Lennon, General Manager at The Como Melbourne - MGallery by Sofitel
Responded 6 days ago
Dear 516camh, Thank you so much for your wonderful feedback. It is a pleasure to learn that you had such a good stay with us. I am pleased you appreciated the room you were allocated with a garden and can appreciate that it would have been relaxing to sit out there after a long day at work. Thank you for the recognition as you quite rightly acknowledge we are working hard through our recovery. We look forward to welcoming you back. with best wishes, Anne Marie Lennon General Manager
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True 4.5 star boutique hotel. Excellent location close to CBD in busy South Yarra with lots of great restaurants and shopping. Lovely rooms and friendly team. Reasonably priced for the area. Happy to stay again and recommend if you like to be a bit outside the CBD.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Anne Marie Lennon, General Manager at The Como Melbourne - MGallery by Sofitel
Responded 1 week ago
Dear N3236AZmichaelm, Thankyou for taking the time to post a review. It is a pleasure to hear that you enjoyed our location in South Yarra. I agree we are ideally located with a close proximity to the CBD and we have access to great amenities in South Yarra. Good to hear that you are happy to stay again. We look forward to welcoming you back. With best wishes, Anne Marie Lennon General Manager
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+1
My first hotel stay in COVID times saw me catch the train to South Yarra, and its legendary hotel The Como. Adjoining Channel 10 studios, it has attracted many celebrity guests over the years. A hotel with this reputation could easily be intimidating to Regular Joes like me, but the staff were friendly, polite and accommodating – they made me feel like a celebrity :-) Hotel staff called me the day before check-in to confirm my reservation and any special requests. A 12pm check-out and feather-free room were happily accommodated. The Como is 2 blocks from South Yarra railway station. An easy walk, but a tram is also available. The location is fantastic, with trams to the city and also the Chapel Street shopping precinct. Big W and Woolworths are next door. There are many restaurants nearby, and a David Jones food hall across the road. Sadly the food hall is set to close soon. Our room was not available on arrival. Staff were apologetic, providing drinks whilst we waited and taking our luggage to the room ahead of us. They advised we had been upgraded to a Japanese Garden View Suite, so it was worth the wait! The room was huge, with 2 single beds plus a double sofa bed, table and chairs for 4, and a kitchen with microwave, fridge and sink. Milk was in the fridge, and tea, coffee and hot chocolate mix were provided. There were 2 wardrobes with shelves to set your suitcase on, along with a suitcase sling. The TV had local and cable channels, and on-screen hotel information. The TV remote was sealed in plastic, as was the kitchen cutlery – a reminder of the times we live in. There was a patio area in the Japanese Garden, accessible through sliding glass doors, with a table and chairs for guest use. The bathroom featured a separate shower and spa, and the signature Como rubber duck – now taking pride of place in my home bathroom :-) Bathroom amenities were generous – shampoo, conditioner, body wash, lotion, bar soap, dental kit, vanity kit, shower cap and sanitary bag. The bathroom sink also had a plug – not something you see in too many hotels. Bathrobes were provided, as well as a hairdryer. For COVID safety, the pool and gym were only available by pre-booking a 1hr slot. I was able to secure pool access twice, but not gym access. The first time I had the rooftop pool to myself, but the second time I had to share. The heated pool is 1.2m deep and long enough to swim laps. It has a glass roof, and is accessible by stairs (as is the gym) – I saw no evidence of disabled access. There are sunlounges, pool towels and shower facilities. The gym is next door and has cardio equipment, dumbbells and some weight machines. Other COVID safety measures include hand santizer stations by the lifts on every floor, and a limit of 2 people in the lifts at a time. The breakfast used to be a buffet, but is now a la carte with self-serve juices, tea and coffee. Staff will brew a nice latte for you if you're not a Nespresso fan. The breakfasts (included in our rate) were huge and delicious. Staff were happy to accommodate dietary preferences, swapping breakfasts meats for vegetarian options at no extra charge. The tables in the breakfast room were well spaced and hand santizer was available. I’m not sure if this was a COVID safety measure, but the absence of a clock radio or bedside docking station in our room was notable. A few more railings or holding points in the bathroom would also have been handy. My travel partner noted the shower to be a bit slippery, and the spa was so deep I think most people would struggle to get in and out without a railing. I had been hesitant to stay in a hotel in COVID times. I had packed my antibacterial wipes, convinced I’d need to wipe down everything before feeling comfortable in the room. But I was relieved to discover a safe and friendly environment in The Como, and was truly sad to leave. My first COVID hotel stay was amazing, and I can't wait for the next one! …
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Date of stay: March 2021Trip type: Travelled with family
Helpful
Response from Anne Marie Lennon, General Manager at The Como Melbourne - MGallery by Sofitel
Responded 1 week ago
Dear Karina, Thankyou so much for your amazing detailed feedback. Myself and the entire Como team really appreciate this, especially you taking so much time to note every aspect of your stay. I am so pleased that your first post COVID stay was with us and that we gave you a high level of comfort. You should have a clock radio beside your bed I am sorry that this was missing. I will follow up. Thankyou once again for your lovely feedback. I hope we can look forward to welcoming you back again soon. with best wishes, Anne Marie Lennon General Manager
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We stay at he Como frequently and that is for good reason. It is close to some great restaurants and bars on Chapel St and the ambiance at the hotel is very chilled. Nice touch by the General manager to have a glass of sparkling on a arrival. Will be back again soon!
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Review collected in partnership with Accorhotels.com
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Anne Marie Lennon, General Manager at The Como Melbourne - MGallery by Sofitel
Responded 2 weeks ago
Dear Kentm1, So delighted you enjoyed your welcome glass of sparkling. Also great to hear that you enjoyed your stay and the surrounding area. We look forward to welcoming you back, we appreciate your review. with best wishes, Anne Marie Lennon General Manager
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PRICE RANGE
USD 125 - USD 199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the como melbourne hotel melbourne, como hotel melbourne, the como hotel melbourne
LOCATION
AustraliaVictoriaMelbourneChapel Street
NUMBER OF ROOMS
111
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Claim Your Listing Frequently Asked Questions about The Como Melbourne - MGallery by Sofitel
Which popular attractions are close to The Como Melbourne - MGallery by Sofitel?
Nearby attractions include Rush Escape Game (0.4 km), Palace Cinema Como (0.08 km), and The Jam Factory (0.4 km).
What are some of the property amenities at The Como Melbourne - MGallery by Sofitel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Como Melbourne - MGallery by Sofitel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Como Melbourne - MGallery by Sofitel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Como Melbourne - MGallery by Sofitel?
Yes, parking is available to guests.
What are some restaurants close to The Como Melbourne - MGallery by Sofitel?
Conveniently located restaurants include Burch & Purchese Sweet Studio, Two Birds One Stone, and Chez Olivier.
Are there opportunities to exercise at The Como Melbourne - MGallery by Sofitel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Como Melbourne - MGallery by Sofitel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Como Melbourne - MGallery by Sofitel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Como Melbourne - MGallery by Sofitel?
Many travellers enjoy visiting Old Melbourne Gaol (4.4 km), St. Patrick's Cathedral (3.6 km), and Rippon Lea Estate (4.5 km).
Is The Como Melbourne - MGallery by Sofitel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.