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Quay West Suites Melbourne

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Traveller (433)
Room & Suite (578)
Dining (38)
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Overview
  • Excellent68%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“yarra river”(89 reviews)
“great location”(180 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
11 Jun.12 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,206)
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Traveller rating
791
294
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791
294
62
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All reviewsyarra riverfederation squaregreat locationarts centresouth bankone bedroom suiteacross the bridgefull kitchenhamer hallwasher dryersouthbank restaurantsfed squarevalet parkingart gallerycrown casinothe sofa bedindoor pool
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11 - 15 of 1,173 reviews
Reviewed 4 weeks ago via mobile

Amazing location (walkin distance to foodcourt, reataurants and flinder station), spacious room with partial view of the yarra river. Exceptional coincerge (also very easy to get a rental car at the hotel) and great front desk service Perfect for family

Thank hamann118
Response from Jackie P, General Manager at Quay West Suites MelbourneResponded 4 weeks ago

Thank you for the review, so pleased the team looked after you.

Reviewed 4 weeks ago

We enjoyed our stay here. The location is very close to the CBD and is a very buzzy area with great restaurants and cafes nearby. Our apartment was immaculate and the bed was extremely comfortable. We ordered room service one night and the food was...More

Review collected in partnership with Accorhotels.com
Thank CLARO1121
Response from Jackie P, General Manager at Quay West Suites MelbourneResponded 4 weeks ago

Thank you for the review, we are pleased you will be back.

Reviewed 4 weeks ago via mobile

From the moment we arrived we were greeted with a big smile, assisted with our luggage and checked in by Rohan. We can't thank all the management enough for upgrading us to a 2 bedrooom apartment with partial river views as Accor Platinum members. The...More

Thank 7Martine7
Response from Jackie P, General Manager at Quay West Suites MelbourneResponded 4 weeks ago

Wow! Thank you I am so pleased you enjoyed the upgrade and the family found it convenient . We look forward to welcoming you back.

Reviewed 4 weeks ago

Hotel was in a Perfect location to enjoy beautiful downtown Melbourne. It is within walking distance to all the main attractions. Spacious Clean rooms with a great view & nice breakfast. Did the Yarra valley day trip with Viator and had to be picked up...More

Review collected in partnership with Accorhotels.com
Thank saddjm
Response from Jackie P, General Manager at Quay West Suites MelbourneResponded 4 weeks ago

Thank you for the great review, we are pleased you enjoyed your stay with us . We look forward to seeing you again soon. Safe travels

Reviewed 5 weeks ago

Upon our late night arrival, we were met with friendly, helpful staff and that service continued throughout our stay. The one bedroom unit was so spacious with a good view from both balconies. The kingsize bed was very comfortable. The kitchenette was well equipped and...More

Thank Swayze073
Response from Jackie P, General Manager at Quay West Suites MelbourneResponded 5 weeks ago

Thank you for the review, it is appreciated. We are in a fabulous location with everything you need on the door step. We look forward to welcoming you back.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Concierge
Banquet Room
Dry Cleaning
Laundry Service
Multilingual Staff
Conference Facilities
Airport Transportation
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
USD 153 - USD 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Melbourne
#9 Romantic Hotel in Melbourne
#9 Luxury Hotel in Melbourne
#10 Family Hotel in Melbourne
#12 Business Hotel in Melbourne
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 153 - USD 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Melbourne
#9 Romantic Hotel in Melbourne
#9 Luxury Hotel in Melbourne
#10 Family Hotel in Melbourne
#12 Business Hotel in Melbourne
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (433)
Room & Suite (578)
Dining (38)
Pool & Beach (21)
Amenities (15)
Family and Play Areas (1)
Questions & Answers
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linamarie23
3 February 2018|
AnswerShow all 3 answers
Response from Jennifer M | Reviewed this property |
Wasn't a problem when I was there.
0
Votes
Nicole F
17 January 2018|
AnswerShow all 4 answers
Response from scalycat | Reviewed this property |
Don't know
0
Votes
Q3711OR
26 October 2017|
AnswerShow all 2 answers
Response from Jennifer M | Reviewed this property |
I'm not sure that smoking is permitted in any establishment now? That's a question for the staff. I'm not a smoker, so I wasn't looking for that in a room. The balconies are quite big though. I'm sure if the doors to inside... More
0
Votes
Room Tips
"Ask for a balcony. You get a great view and it is lovely to sit and watch the day go by."
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"Tell them why you are coming, and they are super helpful accommodating your needs."
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"Go for a river view if possible"
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"Room 1108 was great! We sat in the bath and watched the city lights."
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