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Quay West Suites Melbourne

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#10 of 158 Hotels in Melbourne
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Quay West Suites Melbourne
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1,028 Reviews from our TripAdvisor Community

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Showing 1,002: English reviews
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Henfield, United Kingdom
Reviewed 2 days ago NEW

Our first time at the Quay West Suites and I must say we were blown away. We were upgraded to a 3 bedroom suite on the 21st floor overlooking the Yarra River. The facilities were first class and I lost count of the number of balconies we had. Kathy the Duty Manager and her team were very friendly and looked...

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Helpful?
Thank Andrew S
Maidstone, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I reviewed Quay West a number of years ago but felt compelled to write another review. I stayed here with my daughter for a 5 night stay. After a 24 hour trip from the UK arriving at close to Midnight we were greeted by very friendly staff. We were immediately told that we had been upgraded to a room with...

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1Thank Roger L
About Hotel's Favourite Review
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for choosing us once again, we appreciate it. We are pleased you enjoyed the stay look forward to welcoming you back.

Watsonia
Reviewed 4 days ago NEW

There was nothing NOT love about Quay West Apartments! A perfect location with amazing city views on the Yarra. A perfect apartment that was stylish and comfortable with a great refurbished modern bathroom. It was clean, practical and the best setting for a romantic weekend away. Staff were very friendly and accommodating and nothing was ever a bother for them....

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Thank Nikky S
Sydney, Australia
Reviewed 5 days ago NEWvia mobile

We have stayed at Quay West numerous times over many years as we love the location. The hotel is ideally located within walking distance to the City shops, restaurants, Flinders Street Station, Casino , MCG & Federation Square. Check in - all went accordingly to plan. Staff were friendly. Room - No upgrade as Platinum Accor members as the hotel...

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Thank Ellemay
Punta Gorda, Florida
Reviewed 5 days ago NEWvia mobile

My wife stayed here March 8th departing March 16th and were glad we had chosen this hotel for our stay in Melbourne. From check to check out everything was outstanding and I am not easily pleased. All hotel personal were outstanding. The Location has easy walking to many restaurants, public transportation, tourism sites. Give this hotel a try you will...

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Thank Phil S
Sydney
Reviewed 1 week ago

Great location, close to art gallery, Hamer centre and Botanic gardens, facilities first class. Staff very friendly and helpful. Comfortable bed. Great view of city and river. Lots of restaurants and food along South Bank

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Thank Les F
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the great review, we appreciate it.

Twin Waters, Australia
Reviewed 1 week ago

Stayed at Quay West with a great location handy to restaurants and theatre. Great service at the hotel with great indoor heated pool and fitness facility. Will definitely stay there on our next visit to Melbourne. Highly recommended!!

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Thank Keith l
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we appreciate it.

Auckland
Reviewed 1 week ago

During my two night stay the highlights were, the location and some excellent service from the staff. On arrival the staff were very attentive and checkin was quick, considering I arrived ahead of time. Service like this makes all the difference and special mention to Helene for the friendly welcome. The rooms themselves were ok, particular the bathroom, which needed...

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Thank 1Stylie1
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we appreciate it- we will be upgrading May - September 2017 so we look forward to showing you the suites on your next visit.

London, United Kingdom
Reviewed 1 week ago

we stayed for a week in this complex. The staff were excellent -very helpful, courteous and responsive ( Paul/Sarah notably). The apartment was very quiet despite being directly behind the lift shaft though there was external noise on the Friday and Saturday nights. The apartment was well equipped and bed was very comfortable. All in all it was a great...

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Helpful?
Thank Peter W
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we appreciate it

Victoria
Reviewed 2 weeks ago

Love staying here so close to everything, Restaurants, Art Centre & Theatres, plus shopping on your doorstep too! great friendly staff, Happy to answer questions and make recommendations at any time! We were upgraded to a One Bedroom River View Suite with fantastic views.Room perhaps getting a little tired in places,specifically oven & hotplates, writing has worn off from cleaning,...

Review collected in partnership with Accorhotels.com
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Thank KezVictoria
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review , we appreciate it. We will be upgrading our kitchens and bathrooms this year so we look forward to showing you on the next stay.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. Newly refurbished mineral salt pool, steam room and gym. ... more   less 

Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Ave, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: $205 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Melbourne 5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Travelocity and ACCOR so you can book your Quay West Suites Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne
Quay West Suites Melbourne Victoria
Hotel Style:
#4 Spa Hotel in Melbourne
#9 Luxury Hotel in Melbourne
#9 Romantic Hotel in Melbourne
#12 Business Hotel in Melbourne
#14 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quay West Suites Melbourne staff and other travellers.
13 questions
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Questions? Get answers from Quay West Suites Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great views, comfy, roomy and modern”
 of 5 bubbles nikkytee2014, 22 Mar 2017 | Read review
“Rooms on the western side are the quietest”
 of 5 bubbles klanstro, 13 Mar 2017 | Read review
“Get a South side river view”
 of 5 bubbles 1Stylie1, 13 Mar 2017 | Read review
“Join the Accor Club before you go”
 of 5 bubbles Z8715MBpeterw, 13 Mar 2017 | Read review
“Try and get a room with a City view”
 of 5 bubbles rogerl522, 12 Mar 2017 | Read review
5 of 5