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Quay West Suites Melbourne

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Traveller (492)
Room & Suite (607)
Traveller (492)
Room & Suite (607)
Dining (38)
Overview
Southbank, Victoria 3006 26 Southgate Ave, Melbourne, Victoria 3006 Australia See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
2 Dec.3 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,276)
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1,240 results
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834
307
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LanguageEnglish
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Show reviews that mention
All reviews yarra river federation square great location arts centre south bank one bedroom suite across the bridge full kitchen hamer hall southbank restaurants washer dryer fed square valet parking art gallery indoor pool crown casino the sofa bed
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1 - 5 of 1,240 reviews
Reviewed 5 days ago

On holiday in Australia, we checked into the Quay West Suites where we had a great suite - bedroom, full kitchen complete with washing machine, dishwasher, microwave & Nespresso coffee maker with a constant supply of ‘pods’ with no extra charge. It was very comfortable...More

Thank Daydream795096
Reviewed 5 days ago

Hotel is beatufully located in the South Bank and close to many restaurants and Bars, plenty of nightlife if you look for that. Staff are not as helpful as I'd expect. Sometimes they didn;t even look at you when crossing the Hall (bad impression for...More

Thank miglozoya
Response from Jackie P, General Manager at Quay West Suites MelbourneResponded 4 days ago

Thank you for the review, we appreciate the feedback and I am sorry that you found our staff not to be friendly.We pride ourselves on our service so I am appointed to know this.

Reviewed 1 week ago

I stayed here for a third time in early Oct (2018). I particularly like the indoor pool – perhaps the best among Melbourne hotels after the Park Hyatt’s - and the easy access to the CBD. However, my stay was less enjoyable than previously. I...More

2  Thank Christopher L
Response from Jackie P, General Manager at Quay West Suites MelbourneResponded 4 days ago

Thank you for the detailed review, I am sorry you were so disappointed with the stay. I will personally follow up with the team and can assure you that management has not changed. I am extremely embarrassed by the comments and I am sorry that...More

Reviewed 1 week ago via mobile

Stayed here the amazing team.The place is newly renovated and looks very high end with an amazing finish.Nothing was to much for Michael and his team.Were greeted by Mitchell at the checkout counter who personally seen us to our Taxi. Thank you guys.We thoroughly enjoyed...More

1  Thank Mark M
Response from Jackie P, General Manager at Quay West Suites MelbourneResponded 4 days ago

Thank you for the review, I will pass on your feedback to Michael and Mitchell on the team.

Reviewed 1 week ago

I have stayed at this hotel 5 times before and never booked the river view room. This time I thought I would pay the extra. The first room they sent me to had a view of the main road and not the river. I asked...More

1  Thank diventravel
Response from Jackie P, General Manager at Quay West Suites MelbourneResponded 4 days ago

Thank you for the review, I am sorry you caught us in the middle of our renovations. Please do not think twice about staying again as we would like to look after you when you return. We look forward to welcoming you back again soon.

View more reviews
About
Description
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family More holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. Newly refurbished mineral salt pool, steam room and gym. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Pool
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Romantic
,
Family
,
Business
,
Luxury
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Romantic
,
Family
,
Business
,
Luxury
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
Number of rooms
109
Price range
USD 156 - USD 400 (Based on Average Rates for a Standard Room)
Also Known As
Quay West Suites Melbourne Hotel Melbourne
,
Quay West Hotel Melbourne
,
Quay West Melbourne
,
Quay West Suites Melbourne Victoria
Location
Australia > Victoria > Melbourne > Southbank
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Romantic
,
Family
,
Business
,
Luxury
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms
Number of rooms
109
Price range
USD 156 - USD 400 (Based on Average Rates for a Standard Room)
Also Known As
Quay West Suites Melbourne Hotel Melbourne
,
Quay West Hotel Melbourne
,
Quay West Melbourne
,
Quay West Suites Melbourne Victoria
Location
Australia > Victoria > Melbourne > Southbank
Photos
Traveller (492)
Room & Suite (607)
Dining (38)
Pool & Beach (21)
Amenities (15)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
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Questions & Answers
Ask a question
jasonz92
29 July 2018|
AnswerShow all 11 answers
Response from shondal | Reviewed this property |
Breakfast was really nice. Plenty to choose from, great choice of hot and cold food. Tea and Coffee really good as well
0
Votes
987nadinej
11 July 2018|
AnswerShow all 7 answers
Response from Jan P | Reviewed this property |
Hi, go to the Accor Hotels website and join LeClub Accor. It's free to join and you get free wi-fi in all their hotels and discounted accommodation if you book through their website. We booked a studio but were upgraded to... More
1
Vote
linamarie23
3 February 2018|
AnswerShow all 4 answers
Response from neetwa | Reviewed this property |
Not a problem we experienced.
0
Votes
Room Tips
"Request a river view or park view room"
Daydream795096
5 days ago
Read review
"Ask to a high floor (level 14)"
diventravel
1 week ago
Read review
"Choose a room if you can on a high floor with river and city views, it's worth it."
petert457
12 Oct. 2018
Read review
"Ask for a room with a view of the river"
christinecW1120ZX
10 Jul. 2018
Read review
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