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Quay West Suites Melbourne

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Quay West Suites Melbourne
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990 Reviews from our TripAdvisor Community

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Showing 968: English reviews
Sydney, Australia
Reviewed 2 days ago NEW

We chose this hotel because the function were were in Melbourne to attend was held at the hotel. No looking for a taxi afterwards. We were absolutely delighted with the one bedroom suite we had booked. Although it was not one of the front rooms, it served our purpose brilliantly. Bed comfort, a must for me was excellent as was...

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1Thank boothcam
Greater Sydney, Australia
Reviewed 4 days ago NEW

Will return! Special mention about Jason's level of service he made us feel very welcome and nothing was a problem to make our stay comfortable. Our room was serviced at an high level. The only criticism I would have liked a room overlooking the city as it was our 1st visit to Melbourne.

Review collected in partnership with Accorhotels.com
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1Thank traceyk687
Northampton, United Kingdom
Reviewed 5 days ago NEW

From the moment we pulled up outside we knew we had made the right choice. As soon as we opened the car door Gary was there with a baggage trolley to assist us entering for check in and arranging the valet parking. A very warm reception from Kathy who handled our check in and unexpectedly changed us to a higher...

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1Thank D18KRB
Reviewed 6 days ago NEW

Great place to stay !!! The staff were very friendly, suite, bathroom and balconies were clean. The wifi was good. Staff offered great local advice for dinning and local activities. Can't wait to stay here again next time we are in Melbourne.

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1Thank Penny S
Brisbane, Australia
Reviewed 1 week ago via mobile

This was our first time staying at Quay West in Southgate and we were delighted from the moment we arrived to a friendly welcome. (And we were consistently made to feel welcome throughout our 3 night stay. They've got a good guest acknowledgment culture happening It seems.) The one br suite had plenty of space and a nice view. The...

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1Thank ACWarren
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we look forward to welcoming you back.

Jakarta, Indonesia
Reviewed 1 week ago

I was here with my 2 teenage children, and we were so happy to have stayed here. The staffs were very friendly, breakfast was good, room and bathroom were clean. The wifi was good. Provided all what we need during our stay. Would love to stay here again next time we come to Melbourne.

Review collected in partnership with Accorhotels.com
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Thank ssari
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you, for the review. We look forward to welcoming you back.

Melbourne
Reviewed 1 week ago

Located on the banks of the Yarra River with many cafes, restaurants all around and a short walk to CBD, Shopping, MCG, Tennis. Staff were very friendly and helped with directions and recommendation on where to eat. Underground parking or valet parking for a small cost. Rooms were clean and very comfortable. Breakfast was nice with a good selection of...

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Thank MarathonManMelbourne
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we are pleased you enjoyed your stay.

Cairns, Australia
Reviewed 1 week ago

Many years ago I stayed at Quay West and loved it, this time we just spent one night in a gorgeous 1 bedroom river view suite and loved it! Large, well equipped, bright and stunning views. Staff were helpful and friendly. Not a huge fan of Southbank, but this is a lovely alternative to staying in a stuffy hotel suite....

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Thank Palmcove13
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we appreciate the review and we are pleased you love it!

Daylesford, Australia
Reviewed 1 week ago

Brilliant views. Great locality. Clean rooms. Delicious room service food. Seriously the best duck gnocchi. Lovely clean pool, spa and gym area complete with sauna. Next door to Southbank food district. But what made this trip? The staff. The breakfast staff were amazing and reception were incredibly helpful and courteous. Valet parking were lovely and the room attendants really go...

Review collected in partnership with Accorhotels.com
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1Thank gypsysden
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the great review! I will let chef know about the gnocchi he will be pleased. We look forward to welcoming you back.

Reviewed 1 week ago

Thanks Kathy from Quay West, we felt instantly at home and thoroughly enjoyed the central location. Due to your knowledge of the area, we navigated the city without any problems. It was wonderful to return to our comfortable, spacious room with beautiful city balcony views. I would recommend this hotel to anyone looking for comfort, style and super service. 10...

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Thank Tracy T
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the great review, we are pleased you enjoyed the stay and I will personally provide Kathy with the feedback she will be thrilled.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. Newly refurbished mineral salt pool, steam room and gym. ... more   less 

Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Ave, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: $201 - $595 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Melbourne 5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, ACCOR, Hotels.com and Agoda so you can book your Quay West Suites Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne
Quay West Suites Melbourne Victoria
Hotel Style:
#4 Spa Hotel in Melbourne
#8 Luxury Hotel in Melbourne
#9 Romantic Hotel in Melbourne
#12 Business Hotel in Melbourne
#14 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quay West Suites Melbourne staff and other travellers.
12 questions
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Questions? Get answers from Quay West Suites Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms without a view are cheaper, best to book at off peak when there are no functions around Melbourne”
 of 5 bubbles boothcam, 15 Jan 2017 | Read review
“Book a high floor suite with City and River views for the best view”
 of 5 bubbles D18KRB, 12 Jan 2017 | Read review
“Ask for a balcony as the views are spectacular”
 of 5 bubbles I2854HStracyt, 6 Jan 2017 | Read review
“Try to get a room on a high floor overlooking the river.”
 of 5 bubbles Chrispluspassport, 3 Jan 2017 | Read review
“View from the Premium rooms are best”
 of 5 bubbles djh1, 1 Jan 2017 | Read review
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