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The Westin Melbourne

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Traveller (920)
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About

#19 of 171 hotels in Melbourne
Location
Cleanliness
Service
Value
Travellers' Choice
Modern, chic and elegantly understated, The Westin Melbourne's dramatic staircase and light-filled lobby sets the tone for one of Australia's leading hotels. The award-winning property on Collins Street in Melbourne is surrounded by theatres, galleries, designer boutiques and the city's finest attractions. Boasting 262 luxurious guest rooms all featuring a plush Heavenly Bed, serene Wellness Centre with lap pool, spa, sauna, steam room, 24-hour WestinWORKOUT Fitness Studio, the chic Lobby Lounge and sophisticated Allegro Restaurant, The Westin Melbourne is the perfect destination for business and leisure travellers alike.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Business Centre with Internet Access
Conference facilities
Baggage storage
Paid public parking nearby
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Banquet room
Meeting rooms
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Walk-in shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Electric kettle
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Value
City View
Languages Spoken
English
Hotel links
Special Offer:Earn points toward free nights.
2831Reviews23Q+A100Room tips

Reviews
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Greg wrote a review Feb 2024
Germantown Hills, Illinois15 contributions3 helpful votes
My wife is a Marriott ambassador and the Westin upgraded us to a large deluxe spa corner room with nice views of St. Paul’s cathedral and the bustling Melbourne business district. We stayed here for 2 days before boarding a cruise ship for a tour of New Zealand. The hotel location was very convenient to see the city sights. We used the many free trams to explore the city. Melbourne has many parks and gardens and quite a few unique and sometimes quirky alleys that Melbourne calls laneways. The buffet breakfast was definitely a highlight and included eggs and waffles prepared as you wish as well as specialty coffee. It was all delicious. The staff was unfailingly friendly and welcoming. The gym is well equipped and the pool and hot tub looked nice but we did not use it. If we ever have the opportunity to return to Melbourne we would definitely stay here again.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: The hotel has a very nice high tea in the afternoon but this must be ordered 24 hrs in advance
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Westin Melbourne, General Manager at The Westin Melbourne
Responded 3 weeks ago
Dear Retiredcat2, Thank you for sharing your wonderful experience at the Westin Melbourne! We're thrilled to hear that you enjoyed your stay in our Deluxe Spa corner room. It's fantastic to know that our convenient location allowed you to explore the city's sights easily, with access to the free trams and the many parks and laneways that Melbourne is known for. We are delighted that you found our buffet breakfast to be a highlight of your stay, with delicious options like made-to-order eggs and waffles alongside specialty coffee. Our team takes great pride in providing exceptional service, and we're pleased that you found our staff to be friendly and welcoming. We will be sure to share this feedback to our staff and recognise them for the exceptional service they provide to our guests. While you didn't have the chance to experience our Wellness Centre, we hope you'll have the opportunity to enjoy these facilities during a future stay. Thank you for choosing to stay with us, and we look forward to hosting you again soon! Be well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Valerie K wrote a review Jan 2024
3 contributions
Our 5th Christmas at this fabulous Hotel and we enjoyed it just as much as always. Special mention must be made of the wonderful people in attendance here, who are always warm and welcoming and ready to assist whenever and wherever they are needed. Special thanks to the lovely lady who checked me in on 23rd December and whose name escapes me for the moment and to all those gentlemen at the Door, who always greeted us with a smile and a chat during our stay and provided us with a very much needed umbrella one rainy day. Front Office Duty Manager, Imada, also very kindly arranged for some delicious chocolate to be sent to our room which we very much appreciated and enjoyed with our coffee. Rooms here are spacious and comfortable and The Westin Melbourne is in a great location too, right in the heart of Melbourne. We just love it here!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Westin Melbourne, General Manager at The Westin Melbourne
Responded 21 Jan 2024
Dear alwaysmuchtodo, Thank you for taking the time to share such a heartwarming review of your recent stay at The Westin Melbourne. We are truly honoured that this was your 5th time celebrating Christmas at our hotel and we truly hope there will be many more. Your kind words about our dedicated team members are greatly appreciated. We are immensely proud of our associates who go above and beyond to ensure our guests feel welcomed and well-assisted during their stay. Imada, our Front Office Duty Manager, is thrilled to hear about your appreciation for the delicious chocolates. We strive to create memorable experiences, and it is clear that these small gestures added a special touch to your stay. We are pleased to learn that you found our spacious and comfortable rooms to your liking, and that our central location in the heart of Melbourne contributed to the overall enjoyment of your visit. Once again thank you for choosing The Westin Melbourne for our Christmas celebrations and we look forward to welcoming you back for many more memorable experiences. Be well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MB20 wrote a review Jan 2024
Canberra14 contributions6 helpful votes
The point of difference at The Westin is definitely the service. We have stayed a number of times now and it has been consistently excellent. From the moment we arrived in valet, each staff member we have encountered has been warm, friendly and helpful. Other great benefits of this hotel is the central location, within walking distance of the city and all the great shopping and theatre. The dining at the hotel is wonderful. There is the lobby for a spot of lunch, or something a bit stronger! The breakfast buffet is divine, without a doubt my favourite in Melbourne, and the in-room dining options are also delicious, with a great variety. The rooms themselves are spacious, clean and well maintained. The technology offers seamless Chromecast connectivity to the tv, and wireless charging for your phone. The showers are lush with rainfall and handheld options with lovely products. As we travel with my teenage son who has additional needs, we choose the deluxe room with opening balcony to provide the fresh air for incontinence changing. Obviously I highly recommend The Westin Melbourne.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Wonderful for families with additional needs. My teenage son has always been treated with such...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Westin Melbourne, General Manager at The Westin Melbourne
Responded 18 Jan 2024
Dear MB20, Thank you taking the time to share your wonderful experience at The Westin Melbourne. We are delighted to hear that the service provided by our team exceeded your expectations. It is heartening to know that from the moment you arrived, to every encounter with our staff thereafter, you felt the warmth, friendliness, and genuine helpfulness that we aim to deliver. We appreciate your positive comments about our central location making it easy to explore the Melbourne CBD. We are indeed very fortunate to be within walking distance to the wonderful shopping and theatre locations within Melbourne. It is fantastic to hear that you enjoyed our dining options both in our Lobby Lounge and at our Allegro Restaurant. We are thrilled that you found your room and bathroom to be well appointed and that you found the amenities to be easy to navigate. Thank you for highly recommending The Westin Melbourne. We look forward to welcoming you and your family back in the future for more memorable stays. Be well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Catherine K wrote a review Dec 2023
2 contributions
We travelled from far and wide for our annual Christmas High Tea. 4 children and 4 adults The children were treated to a gift of a Westin Teddy Bear and colouring book with puzzles and pencils. Their children's high tea was wonderful as was the adults Flowing soft drinks and tea coffee were served by a our lovely waitress who remained calm and gracious when the children asked for a doggy bag - which was duly produced with a smile. We all had a wonderful time. Thankyou Westin for helping to make our special day memorable
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Westin Melbourne, General Manager at The Westin Melbourne
Responded 7 Jan 2024
Dear catherinekX8853FJ, Thank you for choosing The Westin Melbourne for your annual Christmas High Tea celebration! It warms our hearts to hear that both the children and adults in your group had a delightful experience. We are thrilled that the children enjoyed their special gifts, creating those memorable moments for families is what we strive for. We are thrilled that the high tea was a hit and that everyone enjoyed the offerings. Our Food and Beverage team take immense pride in carefully curating our High Tea experience, we will be sure to pass on this wonderful feedback to them. Thank you for allowing us to be part of this special occasion and for leaving this kind feedback. We hope to welcome you back in the future for more cherished moments at The Westin Melbourne. Be well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Karvy M wrote a review Dec 2023
Sydney, Australia26 contributions10 helpful votes
Spent a looong weekend at The Westin (Melbourne) recently and thoroughly enjoyed the experience. Convenient location within walking distance of Regent Theatre to see Moulin Rouge... and there were other shows just across the street! Car parked onsite and ready for use at a moments notice. Easy walk (downhill) to Swanston Street. Melbourne may be getting 'old' and 'tired' but this place is amazing! Wonderful staff. Great (big) rooms and excellent beds make for a memorable time. Cannot recommend highly enough.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Lower floors are very good.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Westin Melbourne, General Manager at The Westin Melbourne
Responded 7 Jan 2024
Dear karvym, Thank you for taking the time to write this review of our hotel. It sounds like you had a wonderful time. We are thrilled that you were able to enjoy our convenient location within the Melbourne CBD, especially the multiple theatres right on our doorstep. Our valet parking service is aimed to enhance our guests’ stay making it easy to park and access your vehicle whenever it is needed, we are glad that you found this service to be easy and convenient. Your kind words about our staff, spacious rooms, and comfortable beds means a lot to us. We take immense pride in providing exceptional service and we are delighted that we were able to provide this during your stay. We appreciate your recommendation and hope to welcome you back for another memorable experience at The Westin Melbourne. Be well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peter H wrote a review Nov 2023
1 contribution
I regularly visit the lobby cafefor morning and afternoon tea. It is well located the staff are pleasant and it is a very nice place to be in my favourite street My one concern and it is minor but a source of irritation I love the Pate and to sit with a cold drink and coffee is perfect. However the Pate which comes in a nice and complete jar has a serve equal to at least4 pieces of the bread So in reality to fully use the Pate you have to purchase two more pieces at a cost of $4 or leave it as waste. Is this a deliberate policy? It could be overcome by including four pieces or simply providing it if requested
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Westin Melbourne, General Manager at The Westin Melbourne
Responded 9 Dec 2023
Dear peterhW3475VF, Thank you for your continued patronage of our Lobby Lounge, and for taking the time to leave this review. We are pleased to hear that you find our location within the Melbourne CDB to be appealing, and that our staff have contributed to making your visits pleasant. Your feedback regarding the amount of bread served with our Pate is invaluable to us. We regret any inconvenience caused by the serving size of the Pate not aligning with the accompanying bread slices served. Please rest assured that we have passed on this feedback to our Executive Chef for further consideration. Your satisfaction is paramount to us, and we appreciate your understanding in this matter. Thank you for bringing this to our attention, and we certainly hope to continue to welcome you back to our hotel in the future. Be well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pete T wrote a review Nov 2023
15 contributions6 helpful votes
My wife and I were traveling from the USA. Being a Marriott bonvoy member, I only look to stay at Marriott properties. We arrived early and upon check in (the staff were extremely friendly), they allowed us to check in early and upgraded our room. Once at our room, we found a welcome gift, couple of bottles of water and a thank you note from the staff. Our room was very clean, updated with an enormous bathroom. Every day housekeeping left us clean towels and a couple bottles of water. The concierge was very helpful in providing directions and restaurant recommendations. I can’t say enough about this hotel. If we ever travel back to Melbourne, I will absolutely book this hotel and I would recommend this hotel to my friends and family. Thank you for a very enjoyable stay! This was my favorite hotel my wife and I stayed at while on vacation in Australia!
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Westin Melbourne, General Manager at The Westin Melbourne
Responded 9 Dec 2023
Dear Pete T, Thank you for taking the time to share this wonderful review. We are delighted to hear that your stay with us was such a standout experience. It is pleasing to know that our team’s hospitality, from the early checking and room upgrade to the thoughtful welcome gift, and helpful concierge, made your stay with us special. Cleanliness and comfort are of utmost priority to us, and we are thrilled that your room along with the bathroom, met your expectations. It is fantastic to hear that our dedicated housekeeping team ensured your comfort throughout your stay, providing the essentials, and maintaining a high standard of cleanliness. Thank you for your loyalty to Marriott Bonvoy, we are honoured to have been your preferred choice in Melbourne. It is truly heartwarming to hear that your stay with us stood out among your Australian vacation experiences. We eagerly await the opportunity to welcome you back should your travels bring you back to Melbourne. Be well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ilavayou wrote a review Nov 2023
Manila, Philippines288 contributions36 helpful votes
+1
Thank you for preparing a surprise for the birthday of my son. He was elated and ate the cake right away. It was our first time to be in the city and it made our visit memorable. The location of the hotel was so convenient, so many shops and cafes, restaurants nearby. I just had a hard time looking for a parking 🅿️ but Sagar from the valet / concierge team assisted me, he was quite helpful. Thank you for the warm hospitality!
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Westin Melbourne, General Manager at The Westin Melbourne
Responded 12 Nov 2023
Dear Ilavayou, Thank you for choosing to celebrate your son's birthday at our hotel. It warms our heart to know that the cake was a hit, and that we could contribute to making your first visit to Melbourne a memorable one. We are delighted to know that you found our location conveniently surrounded by an array of shops, restaurants, and cafes. We understand that parking in the Melbourne CBD can be a challenge and we are pleased that Sagar was able to assist in making the process smoother. We will be sure to pass on your kind words to him. Providing warm hospitality is our top priority, and we are happy to know that you felt well taken care of. Thank you for taking the time to leave this review, and we look forward to welcoming you back to our hotel soon. Be well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tanya O wrote a review Nov 2023
West Pymble, Australia15 contributions11 helpful votes
We have had a lovely stay at the Western in Melbourne, the staff have all been exceptionally friendly, polite and helpful. It is so centralised you don’t really need a car we. Walked everywhere and it was good being surrounded by bar’s restaurants cafes and plenty of shops!
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Westin Melbourne, General Manager at The Westin Melbourne
Responded 12 Nov 2023
Dear Tanya0336, Thank you so much for taking the time to leave this wonderful review of our hotel. We are delighted to know that our staff left such a lasting impression on your stay. We are very proud of the exceptional service our staff provide to all of our guests and it is pleasing to know that their friendliness and helpfulness had such a positive impact on your stay. We are thrilled to learn that you made the most of our central location within the Melbourne CBD. It sounds like you took full advantage of the many shops, bars, restaurants and cafes located within walking distance of our hotel. Thank you once again for choosing to stay with us, we hope to have the pleasure of welcoming you back soon. Be well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anika R wrote a review Nov 2023
Melbourne, Australia2 contributions3 helpful votes
Central to all areas in the CBD. A truly remarkable experience and one we will remember for their service, attention to detail and support to our requirements. The rooms were exquisitely cleaned and perfect for our anniversary
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Westin Melbourne, General Manager at The Westin Melbourne
Responded 11 Nov 2023
Dear 323anikar, Thank you for taking the time to review our hotel. We are absolutely thrilled that you enjoyed your stay. Being centrally located in the Melbourne CBD is something we take immense pride in, and we are delighted that it added value to your visit. It is truly heartwarming to know that the service provided by our wonderful associates left a lasting impression that you will remember. We strive to create memorable stays for our guests, especially during special occasions such as anniversaries. We are happy to learn that your room was exquisitely cleaned and perfectly suited for your anniversary celebration. Your satisfaction is our priority, and we were grateful for the opportunity to be part of such a special occasion. If your travels ever bring to back to Melbourne, we would be honoured to welcome you back once again. Be well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$341 - AU$485 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin melbourne hotel melbourne, westin melbourne, melbourne westin
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
262
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE WESTIN MELBOURNE: 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about The Westin Melbourne
Which popular attractions are close to The Westin Melbourne?
Nearby attractions include Melbourne Urban Adventures (0.2 km), Drinking History Tours (0.4 km), and Sporting Capital Tours (0.2 km).
What are some of the property amenities at The Westin Melbourne?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Westin Melbourne?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Melbourne?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at The Westin Melbourne?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to The Westin Melbourne?
Conveniently located restaurants include 11 Inch Pizza, Da Guido 365, and Roule Galette Melbourne.
Are there opportunities to exercise at The Westin Melbourne?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is The Westin Melbourne located near the city centre?
Yes, it is 0.9 km away from the centre of Melbourne.
Does The Westin Melbourne offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin Melbourne?
Many travellers enjoy visiting Old Melbourne Gaol (0.9 km), St. Patrick's Cathedral (1.0 km), and Parliament House of Victoria (0.7 km).
Does The Westin Melbourne have any great views?
Yes, guests often enjoy the city view available here.