Stamford Plaza Melbourne
111 Little Collins St, Melbourne, Victoria 3000 Australia
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USD 120
USD 126
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About
#134 of 415 hotels in Melbourne
Location
Cleanliness
Service
Value
Stamford Plaza Melbourne is perfectly located at the 'Paris end' of Little Collins Street in walking distance to theatre district, Collins Street boutiques and Melbourne’s International sporting precincts including the MCG, Olympic Park Tennis and AAMI Park Soccer stadium.
Explore Melbourne's renowned laneways and rooftop bar scenes as well as many vibrant dining options, including Chinatown - all within minutes from the hotel.
The hotel is easily accessible to all major freeways, roads and Melbourne's extensive tram/train network, with Flinders Street station on easy 10 minute walk away. Excellent facilities for you to enjoy during your stay include a rooftop heated pool, Jacuzzi, sauna and a well equipped gymnasium featuring up to date equip in-room dining service, car parking and laundry, ensure a relaxing and fuss free stay.
Each services such as 24-hour reception, concierge and in-room dining service, paid car parking and laundry, ensure a relaxing and fuss free stay.
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Property amenities
Parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Taxi service
Business Centre with Internet Access
Conference facilities
Paid wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Iron
Kitchenette
Microwave
Minibar
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
666Restaurantswithin 0.5 km
209Attractionswithin 0.5 km
111 Little Collins St, Melbourne, Victoria 3000 Australia
Getting there
Rental CarsSee car hire from USD 25/day
5641Reviews20Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Great location, close to the city, major attractions, cafes and restaurants. The hotel itself needs maintenance specially the rooms, the breakfast service felt like a mess, lack of attention from the staff, food wasn't good so I wouldn't recommend to add breakfast buffet to the room but as an accommodation only if you like close to the city it is a good option still
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: Only good if you are looking for a place to sleep and close to ammenities
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed 3 nights in the ‘King Suite’. Look, on a positive note this hotel is in a great location, it’s clean and well looked after. Harry’s bar was nice and had a great musician singing and playing guitar while we were there. The bed was ‘OK’ and we had robes and slippers. Now I’m running out of nice things to say so here are some of the things that weren’t great. The first thing that came as a surprise was that they ask for a $100 a day incidentals bond - so we had to fork out an unexpected $300 to be held until we left. When we did pay the bill, we were charged a $12.60 credit card surcharge. We questioned this as we paid by debit card so the receptionist reached under the desk, pulled out a sign and put it on the counter which explained all the various surcharges. It’s old, so you get an awkward stand-in-the-bath shower and no power point near the bed to charge your phone. We had no matching cutlery in the room and when we asked for a couple of ‘nice’ wine glasses to replace the chunky things in the room we got a couple that were completely different to each other. On our first evening I phoned reception and told them we were having trouble with the heating and that the safe wasn’t working. The receptionist said she’d report it to the manager the following day - we didn’t hear a thing about it again - wasn’t fixed. We phoned room service to get some food on our second night - no answer so we called reception. They said they would walk over to room service straight away and get them to call us. 45 minutes later we got the call, but too late - we’d had to order in some Uber Eats. I spent about 40 minutes on our last morning walking around the hotel trying to get a couple of sachets of coffee as it hadn’t been replenished in our room. It’s a shame, but our experience was very poor and tainted our Melbourne theatre trip experience. Obviously won’t be back.…
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Saif Rashid, Other at Stamford Plaza Melbourne
Responded 1 week ago
Dear Crikey_Mikey123, Thank you for sharing your detailed feedback about your recent stay with Stamford Plaza Melbourne. We genuinely appreciate your time and the opportunity to address your concerns. I'm glad to hear that you found our hotel in a great location, clean, and well-maintained. It's also wonderful to know that you enjoyed the ambiance at Harry's bar with the live music. I want to extend our sincere apologies for the inconveniences you encountered during your stay. It is disheartening to hear that several aspects fell short of your expectations. Your concerns regarding the incidentals bond, credit card surcharge, room amenities, and the issues you faced with the heating, safe, and room service are genuinely acknowledged, and we are committed to addressing each of them promptly. I understand the impact these experiences have had on your overall impression of our hotel, and for that, I sincerely apologize. Please be assured that we take your feedback seriously, and we are already taking steps to rectify the issues you highlighted. We value your perspective and would like to make amends for the shortcomings you experienced. If you would be willing to give us another opportunity, we assure you that your next visit will reflect the high standards we strive to maintain. We would love to welcome you back and ensure a more positive and enjoyable stay. If there's anything specific you'd like to discuss further or if you have additional suggestions, please feel free to reach out to us directly. We genuinely value your input and hope to have the opportunity to regain your trust in the future. Best Regards, Saif Ian Rashid General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
5 star please !! The place is 3 star at best. Staff are quite rude and not that helpful. I booked 3 rooms paid them all up front. Only to have a staff member change the bookings to a person I booked a room for lol therefore I didn’t have a room lol my card my profile but I can’t get in lol. Breakfast is average for 36 dollars ! And everything sold out for room service at 9.30pm lol
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Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Saif Rashid, Other at Stamford Plaza Melbourne
Responded 1 week ago
Dear Taw B, Thank you for sharing your feedback with us. I sincerely apologize for the challenges you encountered during your recent stay at Stamford Plaza Melbourne. We appreciate your candidness and take your comments seriously. I am extremely saddened to read that we did not deliver the highest level of customer service we strive for and extend a sincere apology. Your feedback will be used to focus specifically on staff training in guest relations and communication to ensure the highest level of service at all times. I understand your disappointment with the breakfast offerings and the availability of room service. Your comments are valuable, and I assure you that we will review these aspects to ensure a more satisfactory experience for our guests. If there are any specific details you would like to share or if you have additional suggestions, please feel free to reach out to us directly. We value your input and would like the opportunity to make amends. Once again, I apologize for the inconveniences you faced, and we hope to have the chance to welcome you back for an improved experience in the future. Best regards, Saif Ian Rashid General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was TERRIBLE. The air conditioner was stuck on freezing and vey loud to the point I could not sleep. When I complained I was promised a full refund and I left. The refund has since been refused.
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Don't book
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Booking as part of flight and accomodation package, did not disappoint. Was able to upgrade to two bedroom suite for a little more cost directly with the motel. Very convenient and quiet. Everything clean and room service efficient. furniture somewhat dated and could do with upgrade though. I did find reception hard to get through to. Had to call several times to get on to someone but was provided with good service when I did. Lack of front desk staff at times.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Lovely spacious rooms with great amenities... checkin staff were so friendly and helpful ... I was checking in for a group of 11 but was handled efficiently and easily... thanks to Gopi for your help and care.
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Whilst the room is very nice, we were unable to get the A/C to operate, tried calling reception, after several attempts, the call was answered. Explained the situation, informed that they would come to the room to look at the issue. 1 hour later, no one has arrived to fix, tried calling the Duty Manager, Reception and the Hotel via the outside phone number, no answer on any attempt.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The hotel is well positioned, one street away from Bourke Street which has regular trams and easy access to the shops. We were in a one-bedroom spa suite. Like the hotel itself, it is very dated and badly in need of renovation and updating. On the first night the hot water in the shower was only lukewarm. We told reception who said they would check it. The next couple of nights it was better, but never piping hot. On our last night and final morning it was lukewarm again. This is not what you expect from a 5 star hotel. The reception area is drab and unwelcoming, as is the "lounge" (you could barely call it that). The hotel takes up two towers, separated by a laneway. To get from reception to Harry's Bar and Restaurant you need to cross the laneway. That involved dodging the skateboarders going up and down at great speed with complete disregard for the hotel patrons walking in or crossing that lane. There was no attempt by the reception staff nor Harry's staff to send the skateboarders away. In all, our stay was not a particularly pleasant experience and we won't be back.…
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Was booked in for 2 nights for a business trip. Was given a room at the end of the floor overlooking the laneway which had other buildings looking into it so it was very dark and had to have curtains drawn all the time. Rooms need a refurbishment as they are outdated and feel empty. Hotel lobby is old and no character. This was once a vibrant hotel. Only stayed one night as it was too depressing.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Saif Rashid, Other at Stamford Plaza Melbourne
Responded 23 Oct 2023
Dear U4888XOcatherinem, Thank you for sharing your feedback regarding your recent stay with Stamford Plaza Melbourne. I am sorry to read that your experience did not exceed your expectations in all areas. We share your disappointment to note that we have fallen short in our service delivery and apologise again for the impact this had on your experience. We are constantly upgrading our facilities to deliver our guests with an experience which is exceptional in every sense. I am happy to inform you that we are currently working on our prototype suite and hope to have the major refurbishments of all our suites underway in the near future. Thank you again for taking the time to advise us where we can improve our services and I do hope we may have the opportunity to welcome you again. Best Regards, Saif Ian Rashid General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely disgusting hotel. The worst I have stayed in Australia. They have absolutely unhelpful staff. Specially their front office manager by the name Witharna. Refuses to allow you to speak to anyone senior citing some internal policy. The hotel is unwilling to accommodate any requests. Their housekeeping sucks. They leave soiled beds under a neatly covered duvet! Pathetic. They dont have a weighing scale if you want to weigh your bags or youself for that matter The breakfast spread is quite ordinary. The tables and chairs are like a street side cafe. No way it can be classified as a five star property. All in all a terrible hotel. Stay anywhere else but at Stamford Plaza. The only plus is their location at collins street. However there are better properties around and unless this is the last hotel left on planet earth DONT STAY HERE. …
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
USD 119 - USD 202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
stamford plaza melbourne hotel melbourne, stamford plaza hotel melbourne, melbourne stamford plaza hotel
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
308
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Claim Your ListingSTAMFORD PLAZA MELBOURNE (AU$178): 2023 Prices & Reviews - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Stamford Plaza Melbourne
Which popular attractions are close to Stamford Plaza Melbourne?
Nearby attractions include Depot Adventures (0.4 km), The Ian Potter Centre: NGV Australia (0.4 km), and The Regent Theatre (0.3 km).
What are some of the property amenities at Stamford Plaza Melbourne?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at Stamford Plaza Melbourne?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Stamford Plaza Melbourne?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
What are some restaurants close to Stamford Plaza Melbourne?
Conveniently located restaurants include Rice Paper Scissors, Straight Outta Saigon, and Il Bacaro Cucina e Bar.
Are there opportunities to exercise at Stamford Plaza Melbourne?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Stamford Plaza Melbourne?
Yes, dry cleaning and laundry service are offered to guests.
Does Stamford Plaza Melbourne offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Stamford Plaza Melbourne?
Many travellers enjoy visiting Old Melbourne Gaol (0.8 km), St. Patrick's Cathedral (0.7 km), and The Johnston Collection (1.2 km).