We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sofitel Melbourne on Collins

Show Prices
#16 of 158 Hotels in Melbourne
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sofitel Melbourne on Collins
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

5,053 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sofitel Melbourne on Collins
See the most recent reviews
Showing 4,905: English reviews
Auckland Region, New Zealand
Reviewed 29 December 2013

We have been staying here on and off for a few years. The Club Lounge is still a haven for us ut we feel the room décor is starting to mature and needs a revamp. Like the location but feel we need to try Melbourne through a new venue. Check in and service as always are very good.

 Report
Helpful?
Thank RICHSHAR
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor and for choosing to stay with us at Sofitel Melbourne On Collins. I appreciate your comment regarding the design of the hotel, please rest assured that we are currently working with designers in order to renovate all guest rooms in 2014 and 2015. We do hope you will offer us the...

Brisbane, Australia
Reviewed 29 December 2013

I stayed for 4 nights at the Sofitel Melbourne in a Club Sofitel room. I have stayed here before but this was the first time I had access to the Club services. First, check in was fairly ordinary. I arrived late in the evening and there was only one staff member of reception. The Club floor check in closes at...

 Report
Helpful?
1Thank MarkLaurence
London, United Kingdom
Reviewed 29 December 2013

Although pricey this is a great, luxurious city centre hotel. This is right in the heart of the shopping district and has the most stunning views from the bedrooms. The hotel knew it was our anniversary and made some extra special adjustments to our trip. The rooms were very well appointed, the gym was excellent and the staff were very...

 Report
Helpful?
Thank Jo S
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor and for choosing to stay with us at Sofitel Melbourne on Collins for your Anniversary. We are within close walking distance to various attractions which is why our guests choose to stay with us. The views of Melbourne are spectacular from our guest’s rooms and dining areas on level 35. I...

Wodonga, Australia
Reviewed 29 December 2013

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Brett D
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Singapore
Reviewed 29 December 2013

Been here for 7 days and having stayed in other Sofitel hotels, I find the housekeeping, Concierge and in-room breakfast food here disappointing and below average. Housekeeping -- left unwashed, used cups in my room and soiled food wrapper on the floor for over 2 days. The housekeepers were also impolite and patronising. Concierge who was tasked to process a...

 Report
Helpful?
4Thank Su-lin S
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor. I apologise for the lapse in service you experienced during your stay. I have forwarded your feedback to all concerned managersfor furthe review and training. I hope you will give us the opportunity to better serve you during your next stay. we look forward to welcoming you back.

Sydney, Australia
Reviewed 29 December 2013

Have just had an amazing experience at this grand hotel. Traveled as a family for a three night Christmas treat.Service,rooms,amenities and dining were definitely a five star plus experience. We had a suite on level 40 and could not have asked for a better room.The comforts and little extras were amazing. We dined at the restaurant on level 35 which...

 Report
Helpful?
Thank TLM-Terrigal
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for taking the time to post your review on TripAdvisor. It is not often one takes the time to write with such thoughtful praise. Your kind words regarding your experience at the hotel and the subsequent service provided by our Ambassadors is truly appreciated. I have shared your caring words with our staff. We look forward to welcoming...

Adelaide, Australia
Reviewed 28 December 2013

Very poor reception. Was a slight issue with the booking, young reception staff were very very rude, within 2 minutes of us walking in. Made us sit and wait for 15 minutes, had to walk up to the counter to get attention again. First impressions are everlasting... Won't stay here again.

 Report
Helpful?
5Thank Caleb S
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor. I was disappointed to learn that your guest room was not available when you arrived and I apologise for the impact this had on your stay. With the Australian Open and In House Conferencing we were at full capacity. We appreciate you sharing your concerns and i have shared your comments...

Melbourne, Australia
Reviewed 28 December 2013

Stayed here for 3 nights from Christmas Eve. Starting from when you arrive downstairs and they take your luggage you are treated so well at this hotel. So close to the tram stop and within walking distance of excellent shopping. The Kino picture theatre is a minute walk downstairs from the hotel and also good food shops and other shops...

 Report
Helpful?
Thank Valerie F
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Thank you for posting your review on Trip Advisor and for choosing to stay with us at Sofitel Melbourne On Collins. We are within close walking distance to various attractions which is why our guests choose to stay with us. I appreciate your comments on the service provided by our Ambassadors and i will be sure to pass on your...

Melbourne, Australia
Reviewed 28 December 2013

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank addicted_to_soupe
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

Melbourne
Reviewed 27 December 2013

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank TwoTravellers001
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review

1,458 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1156)
Viewed
View from Room (213)
Viewed
Room/Suite (274)
Viewed
Hotel & Grounds (97)
Viewed
Dining (63)
Viewed
Bathroom (65)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (3)
Viewed
Other (438)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (220)
Viewed
Amenities (31)
Viewed
Classic Room (37)
Viewed
Junior Suite (23)
Viewed
Dining (52)
Viewed
Superior Room (35)
Viewed
The Hotel (42)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (82)
Viewed
Room/Suite (22)
Viewed
Dining (11)
Viewed
Hotel & Grounds (15)
Viewed
Business Centre/Function Rooms (9)
Viewed
Bathroom (2)
Viewed
Other (23)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Melbourne hotels
Southbank
The Langham, Melbourne
The Langham, Melbourne
#4 of 158 in Melbourne
5,162 reviews
Park Hyatt Melbourne
#6 of 158 in Melbourne
2,405 reviews
Central Business District
Grand Hyatt Melbourne
Grand Hyatt Melbourne
#21 of 158 in Melbourne
3,832 reviews
Show Prices
Show Prices
Show Prices
Southbank
Crown Towers Melbourne
Crown Towers Melbourne
#3 of 158 in Melbourne
2,115 reviews
Central Business District
The Westin Melbourne
The Westin Melbourne
#14 of 158 in Melbourne
1,885 reviews
Parkville
Art Series - The Larwill Studio
Show Prices
Show Prices
Show Prices

Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 

Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $222 - $681 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Booking.com, Agoda, Cheap Tickets, Hotels.com and Jetsetter so you can book your Sofitel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel
Sofitel Melbourne On Collins Victoria
Hotel Style:
#3 Romantic Hotel in Melbourne
#6 Spa Hotel in Melbourne
#12 Family Hotel in Melbourne
#14 Business Hotel in Melbourne
#15 Luxury Hotel in Melbourne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sofitel Melbourne on Collins staff and other travellers.
24 questions
Ask a question

See all questions (24)

Questions? Get answers from Sofitel Melbourne on Collins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“50th floor suites if you want the best, but all rooms are great.”
 of 5 bubbles marialK2985LI, 22 Mar 2017 | Read review
“Ask for a Bay View room”
 of 5 bubbles Hot_Dots, 19 Mar 2017 | Read review
“All guest rooms start on the 37th floor. Ask for a view of the harbor.”
 of 5 bubbles 564russella, 16 Mar 2017 | Read review
“We had a view across to the East on the 42nd floor. It was amazing at night.”
 of 5 bubbles MKennis, 13 Mar 2017 | Read review
“Top floor with bay view offer excellent view”
 of 5 bubbles Equitecnoc, 13 Mar 2017 | Read review
5 of 5