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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 237
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Room & Suite (925)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Melbourne on Collins
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#25 of 172 hotels in Melbourne
Location
Cleanliness
Service
Value
Travellers' Choice
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services.
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Room & Suite (925)925
Full view
Property amenities
Paid public parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Airport transportation
Business Centre with Internet Access
Parking
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Luxury
Languages Spoken
Chinese
Location
Full view
100Great for walkers
Grade: 100 out of 100
432Restaurantswithin 0.5 km
129Attractionswithin 0.5 km
6,165Reviews46Q+A100Room tips
Reviews
Traveller rating
- 4,041
- 1,449
- 447
- 141
- 87
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Popular mentions
I can’t speak highly enough of my recent 3 night stay at the Sofitel. Just so perfect in every aspect. Breakfast options were well thought out and I actually prefer the new a la carte system to the old buffet style. Although busy, staff are attentive and charming.The same can be said for The Atrium on 35, where the Paloma was sensational as well as the service. Check in was flawless and our bedroom was spacious and immaculate, as well as very quiet.I’m so proud to call Melbourne home and so thankful that the Sofitel is part of my city. What a fantastic stay. I am a super fussy person , and a bit of a Karen to be honest, but I simply cannot fault this marvellously grand hotel. Thank you staff! Whoever is leading you from the helm knows hospitality and there wasn’t a person on your team that disappointed. People that read anything negative on TripAdvisor, don’t take it seriously. I’m confident the hotel would do anything to assist you if you ran into a problem of any kind.…
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Date of stay: February 2021Trip type: Travelled as a couple
Helpful
Always enjoy staying at the Sofitel, good location and tram is right outside. Rooms are looking a bit tired and due to COVID nothing was open to dine or have a drink. Staff are friendly and only too happy to help.Recommend
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
I love staying at Sofitel hotels, and have stayed at a number of different Sofitel properties around the world. I was disappointed with our stay in Melbourne. I booked a Duluxe Club package, but I don't beleive there was value in booking this package for the money we spent - nearly $800! Yes we received access to the Club Lounge however the portions of the Pre-Dinner canapes and lack of atmosphere in the lounge was disappointing. The room was ok and I guess there were a few items missing due to covid... I love taking a bath and slipping on the bathrobe and slippers to relax - but there were no slippers!! We found the walls to be paper thin too, able to hear people in other rooms. Hopefully the next time will be a better experience!
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
+1
It may not be the most current hotel, but it's still a gem for a whole host of reasons. The lead-in room was very spacious, quiet and comfortable for our one night staycation. The rooms are definitely of a vintage and could do with a refresh, but they are clean and more than adequate. Bed and pillows are very comfortable, shower pressure amazing, Nespresso machine with capsules to use is a bonus and the Balmain toiletries are a nice touch. I also can't imagine there are many bad views in the hotel, being so high up. Service is an absolute standout! A friendly and warm check-in experience and a request for a late checkout was met with ease. So while I do look forward to a refresh of the rooms, I think the level of high service and all the extra touches make up for this. By the way, go have a drink at the Atrium Bar on 35 during your stay!…
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Date of stay: February 2021
Helpful
Response from Clive Scott, General Manager at Sofitel Melbourne on Collins
Responded 5 days ago
Thank you for your review on Trip Advisor and I am really pleased to read that you had a relaxing time and enjoyed the hotel services and our famous MyBed! We look forward to seeing you again on your future visits to Melbourne.
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The hotel is 40 years old. Room furniture all dated and worn. They all desperately need a good makeover to keep up with the standard of other hotels of the same ranking. Think of staying elsewhere if you have to pay the same money.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Clive Scott, General Manager at Sofitel Melbourne on Collins
Responded 5 days ago
Thank you for your constructive feedback following your recent visit to Sofitel Melbourne on Collins. We are was appreciative of your comments in relation to where we can improve our hotel and we take these on board. Please accept our apologies that your fondness of our hotel is evaporating. We are looking to update our hotel rooms within the next 12 months. Once again, thank you for bringing your experience to my attention and hope we will see you again one day in the future.
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PRICE RANGE
USD 170 - USD 319 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel melbourne on collins hotel melbourne, accor melbourne on collins, melbourne sofitel
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
363
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Claim Your Listing Frequently Asked Questions about Sofitel Melbourne on Collins
Which popular attractions are close to Sofitel Melbourne on Collins?
Nearby attractions include Depot Adventures (0.2 km), The Ian Potter Centre: NGV Australia (0.4 km), and The Regent Theatre (0.5 km).
What are some of the property amenities at Sofitel Melbourne on Collins?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Sofitel Melbourne on Collins?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Melbourne on Collins?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Melbourne on Collins?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Sofitel Melbourne on Collins?
Conveniently located restaurants include Hochi Mama, Harley House Kitchen, and Straight Outta Saigon.
Are there opportunities to exercise at Sofitel Melbourne on Collins?
Yes, guests have access to a fitness centre during their stay.
Does Sofitel Melbourne on Collins have an airport shuttle?
Yes, Sofitel Melbourne on Collins offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Melbourne on Collins?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Melbourne on Collins offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.