As usual Sofitel Melbourne on Collins was a great place to stay for our weekend getaway. Great check in and out experience by the friendly staff. The Club Lounge staff and sensational and very attentive. They’d have to be the busiest workers anywhere looking after each guest. Our room was very comfortable and loved the new decor. We look forward to future stays.
Staff at reception, the porters and the housekeeping were all very friendly and helpful. One of our bags went astray at Qantas. It turned up late and after we checked out the next morning. The porters were very helpful in looking after it till we could get it. Will be back next time.
Second time I have been over billed with multiple charges, each time 3 separate charges to my credit card which doesn't match the final bill staying at the Sofitel group. PLEASE stop doing micro payments if your staff can not add up.
Disappointed bar and restaurant closed Sunday Monday surely you could have the bar open We deliberately booked The Monday because as usual its so hard to slip in your free night and we payed and upgrade of $105 which is a rip off being a regular customer at the Sofitel no bar no restaurant IN A 5 STAR HOTEL THATS RIDICULOUS
Had a weekend stay at the Sofitel, from check in to check out, dinner at No 35 , drinks at the atrium bar quick gym sesh . Could not fault this hotel they make you feel so special and ammenities kept at excellent standard. The rooms clean well appointed, and that bed was so comfortable. Great place to base yourself and see Melbourne. One of my favourite Accor properties in the world.
Warm welcome from staff despite the need to talk through masks! Appreciate the extra effort of staff due to Covid requirements. The view from my window alone was worth the stay, and then there are all the little extras that makes the Sofitel so special. So nice to be out of lockdown and staying in our city for the first time.
Accommodation elegant but dated and showing some tiredness . Stayed in a corner executive room which was spacious. Bathroom and furniture tired . Executive club at Sofitel excellent with modern facilities . Breakfast and evening canapes excellent.
We were flying to Melbourne for a conference and arrived early to stay for 2 nights in the wonderful Hotel. We are Accor Gold Members and we upgraded to the 48th floor, beautiful views over the City and we saw the sunrise one morning. Our room was spacious with blackout curtains, clean and very comfortable. Our bathroom was nice but climbing into the bath for a shower was not ideal. The turn down service at night time was special. The Atrium Bar on Level 35 is very elegant, with beautiful draped fabric hanging down. We had dinner the first night in the Atrium Bar and the food and service were very good. The Restaurant 35 was very nice, great breakfast and fantastic views. Our dinner in 35 Restaurant was good, and dessert was wonderful. Staff everywhere were very good , friendly and helpful. This is one of the nicest Hotels we have stayed in around the world.…
Bonjour My sister and I spent five nights at this beautiful hotel. The experience was wonderful from our check-in to our unfortunate departure. The staff are very well trained-we did not meet anyone that was not very friendly. The room was very clean. The breakfast was great, the views absolutely breathtaking. There are trams right outside the front door. We will be back. Merci beaucoup
With views of the Melbourne skyline and impressive service, Sofitel Melbourne will not disappoint! My room was meticulously clean and presented with all the luxury amenities you’d expect, including lovely bathroom amenities from Balmain. My only disappointment from the stay would be the lack of options from the room service menu, while it contained all the ‘traditional’ favourites, it would’ve been nice to see a mix of some more modern/different options. In saying this, there is so many dining options within walking distance, you’ll be spoilt for choice!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing