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Mercure North Melbourne

Agoda.comUSD 87*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Mercure North Melbourne
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419 Reviews from our TripAdvisor Community

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Showing 413: English reviews
Mangalore, India
Reviewed 10 February 2017

I stayed only one night. I was dead tired due to a hectic & stressful work schedule for the previous couple of months. I just went to bed & slept. The bed was comfortable & the room was quiet. i must have slept for 14 hours straight

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Helpful?
Thank KaranPais
Adelaide, Australia
Reviewed 4 February 2017

If you don't mind getting a wake up call every morning at 7am from the linen company, making noise great. I informed the front desk every morning. Told me it will not happen again. It did. Ask to talk to hotel manager. Manager only called me once I made a complaint to head office. That's a day after I left

Review collected in partnership with Accorhotels.com
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Helpful?
Thank T2694GHandrewg
The_Hotel_Team, General Manager at Mercure North Melbourne, responded to this review

Dear T2694GHandrewg, Disappointing to read your review, as I was confident that you were happy with the outcome after our telephone conversation. I have personally spoken with our linen company and requested they take the utmost care when loading the trolleys into the lift. Regards, Wayne Woods General Manager

Nelson, New Zealand
Reviewed 31 January 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank benjA4572EG
The_Hotel_Team, General Manager at Mercure North Melbourne, responded to this review

Reviewed 28 January 2017 via mobile

Arrived at this hotel to smell the strong varnish that had obviously just been applied. Our room was a good size but the torn sofa with stains was a real turn off. The bed was comfortable and the room quiet. Lovely staff.

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Helpful?
Thank Susan R
The_Hotel_Team, General Manager at Mercure North Melbourne, responded to this review

Dear Susan R, Apologies that your stay was not the best. We are in the process of refurbishing the hotel and the smell of paint can definitely be off-putting and for this we do apologise. Stage 2 of the renovations will be replacing all the furniture in the rooms, which means no more torn sofas. It is great to note...

Melbourne, Australia
Reviewed 26 January 2017

We stayed at the hotel for one night in a King room facing the street. The hotel is renovating all the rooms and this room had been completed. It was freshly painted with a new shower and the bed was very comfortable. This hotel is close to the Children's and Royal Melbourne Hospitals with the Trams to take you into...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank colin r
The_Hotel_Team, General Manager at Mercure North Melbourne, responded to this review

Dear colin r, I am delighted you enjoyed you stay and look forward to your next stay with us. Best Regards, Wayne Woods General Manager

Reviewed 22 January 2017 via mobile

Yes this place is undergoing renovation but be patient and it will be a gem. Rooms are clean & roomy. Fantastic hot shower which is always welcome. Staff friendly and helpful. The restaurant is a real find. The food was beautiful, quickly prepared and lovely presentation. Chef is amazing. Breakfast buffet is good value & a nice selection. No super...

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Thank Walkingprimrose
Sydney, Australia
Reviewed 22 January 2017 via mobile

Start with the rooms. Old, in dire need of a Refurbishment. Chips of paint missing, bathroom old, curtains old. Did I say old and worn. Walking to my room down a long dimly lit Rundown Corridor you can't help notice the chips of paint missing , that old worn building smell (doesn't smell clean and fresh). Food was actually quite...

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Thank cben0056
Woodend, Australia
Reviewed 18 January 2017

Our one-nighter for a wedding anniversary was redeemed from a real disappointment by the Front of House staff. They were personable, charming and very helpful.. under difficult operating circumstances. We knew that renovations were underway but weren't prepared for the broken bed-side lamp, the loose bathroom fittings and the damaged furniture. We were even less prepared to find that the...

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Helpful?
Thank Margot C
Warrnambool
Reviewed 4 January 2017

I found this hotel clean, staff friendly and rooms with required space and comfort. My only dislike is the need to pay for internet which was quiet limited and expensive. I've been travelling through Europe recently and everywhere I stayed internet access in hotel rooms came as part of the cost of the room. This is a problem Australian hotels...

Review collected in partnership with Mercure Hotels
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Thank Q79KRlisar
Reviewed 19 December 2016

Noisy. Trams and traffic all day and night. I don't recall reading that parking wasn't free. At $15 per day on the outskirts of the city is just money-grabbing. And no free wifi. Mercure just can't be serious! Never again for me.

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Thank Frank C

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mercure North Melbourne is located on the edge of the CBD, just a short tram ride from the city of Melbourne. All of Melbourne's attractions are within easy access. The hotel offers 70 contemporary & comfortable rooms and suites, with King, Queen, Twin accommodation options available, all with en-suite bathrooms, LCD TV, Foxtel, Internet access, Fridge with mini bar, tea & coffee making facilities. The hotel has a small plunge pool, and offers complimentary access to local private gym. ... more   less 

Additional Information about Mercure North Melbourne

Address: | Corner Flemington Road & Harker Street, Melbourne, Victoria 3051, Australia (Formerly Rydges North Melbourne)
Region: Australia > Victoria > Melbourne
Price Range: $106 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure North Melbourne 4*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Priceline, Travelocity, Hotels.com, Agoda, TripOnline SA and HotelQuickly so you can book your Mercure North Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rydges North Melbourne Hotel Melbourne
Rydges North Hotel Melbourne
Melbourne Rydges North Hotel
Mercure North Melbourne Victoria
Hotel Style:
#113 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure North Melbourne staff and other travellers.
1 question
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24 days ago

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Questions? Get answers from Mercure North Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room away from Flemington Road, which is very noisy all night.”
CarbonOffset, 19 Apr 2017 | Read review
“Level 2 offers some city views. Good to be able to open windows to enjoy the sunshine.”
catherinejodiea, 16 Apr 2017 | Read review
“Hotel is next to busy Flemington Road, hence the noise levels.”
kerrismith742017, 28 Mar 2017 | Read review
“Ask for a room that has already been renovated.”
  • loose robe hook
  • damaged desk
  • broken bed-side lamp fitting
margotc794, 17 Jan 2017 | Read review
“Ask for a room away from the lift”
Q79KRlisar, 3 Jan 2017 | Read review
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Prices are for 1 room, 2 adults
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