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Mercure North Melbourne
Corner Flemington Road & Harker Street, Melbourne, Victoria 3051 Australia
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Avg. AU$192 /night, 1/14 - 1/15
AU$286
per night
AU$217
per night
AU$148
per night
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About
#160 of 178 hotels in Melbourne
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Mercure North Melbourne is located on the edge of the CBD, just a short tram ride from the city of Melbourne. All of Melbourne's attractions are within easy access. The hotel offers 70 contemporary & comfortable rooms and suites, with King, Queen, Twin accommodation options available, all with en-suite bathrooms, LCD TV, Foxtel, Internet access, Fridge with mini bar, tea & coffee making facilities. The hotel has a small plunge pool, and offers complimentary access to local private gym.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Sauna
Pool
Coffee shop
Taxi service
Conference facilities
Banquet room
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kids' meals
Meeting rooms
Spa
Baggage storage
Newspaper
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Room service
Iron
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Family
Languages Spoken
English
Location
Corner Flemington Road & Harker Street, Melbourne, Victoria 3051 Australia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 65 out of 100
65
27 Restaurants
within 0.5 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Overall good family stay. Breakfast can have more variety. The wifi was limited to just 1 GB per device, not good if you want to watch or download Netflix. Parking is paid $15 per day. Pool is good and relaxing.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayesh_Bala_GM, General Manager at Mercure North Melbourne
Responded 2 Feb 2020
Dear Rohit J, Thank you very much for yoiur time and feedback. We are very happy to hear that you and your family had a great stay. We have taken your points on board to make sure that we provide our guests best possible product and services avaiable. Once again, thank you very much for your feedback and we ho0pe to see you back again in near future. Kind Regards Ashan Abeykoon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for one night, heater turned on when I arrived (a cold Melbourne day), very comfortable bed, very clean. Everything I needed provided including body wash, lotion, shampoo/conditioner and shower cap. The downfall was the water pressure and inconsistent temperature in the shower however would stay again. Breakfast in the restaurant took awhile to come out but was delicious.
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Date of stay: May 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashan Abeykoon, General Manager at Mercure North Melbourne
Responded 22 June 2021
Dear amberb89, Thank you very much for your feedback. We appreciate your time. Glad to hear that our location was suitable for your needs. Food and beverage team is delighted to hear that you enjoyed the breakfast too. We have taken note of your other feedback for improvements and will act accordingly. Hope to see you back again soon. Ashan Abeykoon General Manager Mercure North Melbourne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here mid week for 1 night while attending a nearby conference. The location is great with parks nearby for exercise, easy tram access to the CBD and good car access from the freeway with onsite parking ($25/night).
The rooms themselves felt tired. It is clear the hotel was built some time ago and it feels in need of a major renovation. The lift is old. There was not a lot of natural light in the room, however I did appreciate the window that opened and let in fresh air (a rarity these days in hotels).
The staff were lovely and courteous. The buffet breakfast was plentiful and good.
Overall it was fine for needing somewhere to rest my head overnight, but I got in late and left early (due to a crazy conference schedule). If you had to spend any length of time in the room not sleeping, I’d suggest going somewhere else.
The rooms themselves felt tired. It is clear the hotel was built some time ago and it feels in need of a major renovation. The lift is old. There was not a lot of natural light in the room, however I did appreciate the window that opened and let in fresh air (a rarity these days in hotels).
The staff were lovely and courteous. The buffet breakfast was plentiful and good.
Overall it was fine for needing somewhere to rest my head overnight, but I got in late and left early (due to a crazy conference schedule). If you had to spend any length of time in the room not sleeping, I’d suggest going somewhere else.
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Date of stay: October 2023Trip type: Travelled on business
Room Tip:Â There is probably free (overnight) on street parking nearby.
The parks nearby are great for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anthony Caw, General Manager at Mercure North Melbourne
Responded 28 Oct 2023
Dear Safari323354, Thank you for taking the time to share your feedback. I will share your comments with our team, as I am sure that they will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad you had a pleasant stay, and hope to welcome you back soon. Sincerely, Anthony Caw General Manager Mercure North Melbourne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Recently returned to the Mercure North Melbourne and it seems to have a new lease of life. The staff are very friendly and have a service ethos. The carparking arrangements are reasonably priced, flexible and convenient. Its actually in an ideal spot for vehicle egress plus trams to the city. It has a great little dining room for meals and breakfasts which is good to see as many hotels still have their restaurants closed post COVID-19. The rooms whilst older are clean, spacious and comfortable compared to some newly built hotels and apartments popping up around Melbourne which suffer from being cramped and built to maximise profit.
Could do with newer TV sets as they have a rather fickle TV remote system
Could do with newer TV sets as they have a rather fickle TV remote system
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Date of stay: May 2021Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashan Abeykoon, General Manager at Mercure North Melbourne
Responded 22 June 2021
Dear 36Peter36, Thank you very much for your feedback. We appreciate your time. Glad to hear that our location was suitable for your needs. Food and beverage team is delighted to hear that you enjoyed the breakfast & Dinner too. We have taken note of your other feedback for improvements and will act accordingly. Hope to see you back again soon. Ashan Abeykoon General Manager Mercure North Melbourne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for almost two weeks i Started my stay in room 115 for one night and the bed was awesome the staff where lovely close to the hospital.
i stayed again the following week for over a week. in room 139 i loved the night manger he was so friendly didn't mind a chat or a joke.
the afternoon manger she was fantastic always smiling they treated you like family the more you stayed the more people you meet that worked at the hotel and honestly they where all happy go lucky people despite what was happening in Melbourne at the time i would recommend staying here 100%
i had my sheets and towels changed without having to ask and that was great your bed was remade for you every second day and the cleaners they really know what they are doing Supa clean, Supa friendly and most of all every one was lovely, you got a hello and good morning from every one and a smile friendly face is always the best way to start your day, if i could give them 100 stars i would.
Thank you to every one who works at the Mercure Hotel North and as i said next time im in Melbourne this is where i will be staying.
they even have an elevator which is great no lugging large bags up the stairs
I cant thank you enough the hotel is amazing
i stayed again the following week for over a week. in room 139 i loved the night manger he was so friendly didn't mind a chat or a joke.
the afternoon manger she was fantastic always smiling they treated you like family the more you stayed the more people you meet that worked at the hotel and honestly they where all happy go lucky people despite what was happening in Melbourne at the time i would recommend staying here 100%
i had my sheets and towels changed without having to ask and that was great your bed was remade for you every second day and the cleaners they really know what they are doing Supa clean, Supa friendly and most of all every one was lovely, you got a hello and good morning from every one and a smile friendly face is always the best way to start your day, if i could give them 100 stars i would.
Thank you to every one who works at the Mercure Hotel North and as i said next time im in Melbourne this is where i will be staying.
they even have an elevator which is great no lugging large bags up the stairs
I cant thank you enough the hotel is amazing
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Date of stay: June 2020
Cleanliness
Service
Sleep Quality
Room Tip:Â i stayed on the first floor and for a loud street didn't hear a thing,
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashan Abeykoon, General Manager at Mercure North Melbourne
Responded 23 Nov 2020
Dear 762kaig, First of all please allow me to apologise for taking this long to write back to you. Cant believe I missed this :( We cannot thank you enough for taking time to provide us with this fantastic feedback . Team is over the moon to see that their little efforts were noticed and appreciated. We are very lucky to have such a caring team here at Mercure North Melbourne. We understand that our location next to hospital most of the time bring in guests that's going through tuff time in their life. A smile and good morning can go a long way to make someone's day that tiny bit better.End of the day there's not much left other than each other for us. Once again my apologies about the delay. We hope to welcome you back again soon. Kind Regards Ashan Abeykoon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
travelling in this crazy high risk time by myself with a toddler was unbelievably unnerving for myself. We had to travel due to an appointment at the hospital. The staff we so incredibly professional and helpful. I felt so comfortable with all the precautions they are taking and how clean our room was. My son has alot of allergies so hard to order for anywhere, they had supplied with with a microwave so I am able to heat the food I bought for him. The room service I ordered for myself, the food was beautiful and fresh and fast to come to the room.
They had helped with my pram/luggage and million bags you need for a toddler, from the car to our room and again on check out had helped pack the car.
So thankful for staff on this trip.
We will be returning
They had helped with my pram/luggage and million bags you need for a toddler, from the car to our room and again on check out had helped pack the car.
So thankful for staff on this trip.
We will be returning
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Review collected in partnership with Accorhotels.com
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashan Abeykoon, General Manager at Mercure North Melbourne
Responded 20 July 2020
Dear thereseh964, Thank you so much for your kind words. It's a delight to hear you had an restful stay and the team looked after you well. We certainly believe only difference we can make more our guests these days as always is to look after all our guests with utmost care humility. We have taken lot more extra steps in cleaning and hygiene to assure our team members and guests of utmost welfare whilst staying with us. We are more than happy to help and look after our guests any time. Team and I hope to see you back again for much more leisurely stay with us again soon. Kind Regards Ashan Abeykoon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great Hotel with a pool which is very unusual in Melbourne so close to the city. Tram to City only takes 15 minutes and stops in front of the hotel. Great restaurant with very friendly staff Cant recommend this hotel enough. Not 5 star but very very comfy.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ashan Abeykoon, General Manager at Mercure North Melbourne
Responded 8 Mar 2021
Dear dorrie411, What a delight to hear from you. Our food and Beverage team is thrilled to see you feedback. Great to see that you enjoyed staying with us. As you have mentioned we are in very handy location to hospitals and other amenities. We hope you will consider staying with us again in near future. Kind Regards Ashan Abeykoon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
As an Accor Member I always try to stay at Accor family properties. Mercure North Melbourne was an easy choice as I had appointments close by on the Monday morning.
Upon check in we paid $25 for secure parking and were provided with a token to raise the boom gate should we need to move the car from that car park.
Overnight it seems the boom gate was not lowered meaning cars could come and go as they please. Sadly in the early hours of the Monday morning a car entered and our rear canopy on my 4 x 4 was smashed causing significant $ damage plus inconvenience.
All management could say is that you park at your own risk. To them it did not matter that they had not secured the gate, nothing!!! They openly admitted it was not down as per hotel policy.
I have been open in my dealing with them only to be totally stonewalled. I’m not really into bad reviews but this time it’s needed!!
Extremely sad outcome. They will lose an Accor member and I certainly will not recommend them to anyone.
Stay clear if you think you are paying for something you are not getting!!!
Upon check in we paid $25 for secure parking and were provided with a token to raise the boom gate should we need to move the car from that car park.
Overnight it seems the boom gate was not lowered meaning cars could come and go as they please. Sadly in the early hours of the Monday morning a car entered and our rear canopy on my 4 x 4 was smashed causing significant $ damage plus inconvenience.
All management could say is that you park at your own risk. To them it did not matter that they had not secured the gate, nothing!!! They openly admitted it was not down as per hotel policy.
I have been open in my dealing with them only to be totally stonewalled. I’m not really into bad reviews but this time it’s needed!!
Extremely sad outcome. They will lose an Accor member and I certainly will not recommend them to anyone.
Stay clear if you think you are paying for something you are not getting!!!
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip:Â Avoid if you have a car and are looking for security parking. Probably better to park out the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anthony Caw, General Manager at Mercure North Melbourne
Responded 21 Dec 2023
Dear Gary, Thank you for taking the time to share your feedback. While it is regretful that this is the takeaway from your stay at the Mercure North Melbourne, I would like to highlight again that guests park vehicles at their own risk, as advertised by the signs in the car park, and that we assisted with investigations on this matter. I am sorry your experience with us was not a positive one, and sincerely hope to welcome you back in the future to a different scenario. Thank you again for sharing your comments. Kind regards, Anthony Caw General Manager Mercure North Melbourne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room I had couldn’t possibly be rated 4 stars, decor needs to brought up to the 21st century for a start. Bed was comfortable. Had to keep curtains closed as there was a clear view to building beside. Bathroom needs major overhaul and a fan would be great. Shower over bath is not the best for elderly people. Room service was quick and tasty but to call again to ask for bottle opener for drinks that came with meal.
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Date of stay: May 2023Trip type: Travelled with family
Room Tip:Â Parking available at cost but not really secured
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anthony Caw, General Manager at Mercure North Melbourne
Responded 23 May 2023
Dear Whitty672018, Thank you for taking the time to share feedback from your recent stay with us. It's disappointing to hear your stay at our Hotel did not live up to your expectations; please allow me to express my sincere apologies. We'll review your feedback with the relevant departments to ensure continuous improvement of our customer experience. Again we appreciate you sharing your comments, and hope to welcome you back soon. Sincerely, Anthony Caw General Manager Mercure North Melbourne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m surprised this hotel is part of Mecure or maybe I have their branding wrong? This is an average hotel. I’ve stayed at other hotels at this price range and they have been much better. The main issue is that it old hotel, worn out but the main issue is the noise. There is no sound proofing in this building. I stayed for three nights and have had the worst sleep. I could hear the person in the neighbouring room next to me yawn, go to the toilet, hear their TV, plug their cords into power points and hear them talk at a normal level. I heard the stomps of people walking outside my room and upstairs in the next level, I could hear people walking in the staircase a few doors down, there were doors slamming all day all night. The bathroom is tiny and it takes way too long to get the water from the shower hot I thought I had run out of hot water at one point. I felt like I’ve been staying in a hostel and was sharing with other people. If you can, avoid your stay here.
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Date of stay: November 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anthony Caw, General Manager at Mercure North Melbourne
Responded 20 Nov 2023
Dear Rusticlover, Thank you for your review and i'm so sorry to read your stay wasn't as comfortable as it should have been. I have recently shared your comments with my department heads and we will look into them immediately. If you could please call me on 03 9329 1788, i would like to discuss this matter further and turn around your experience. Kind regards, Anthony
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Apologies for the late response. Yes, there is ample parking
"Maintenance in bathrooms required. The small cafe opens for breakfast and a short period in the evening. Albion hotel nearby - meals good."Read full review
"Avoid if you have a car and are looking for security parking. Probably better to park out the front under a street light!"Read full review
"There is probably free (overnight) on street parking nearby. The parks nearby are great for running."Read full review
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PRICE RANGE
AU$145 - AU$187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rydges north melbourne hotel melbourne, rydges north hotel melbourne, melbourne rydges north hotel
FORMERLY KNOWN AS
Rydges North Melbourne
LOCATION
AustraliaVictoriaMelbourneNorth Melbourne
NUMBER OF ROOMS
70
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Mercure North Melbourne
Which popular attractions are close to Mercure North Melbourne?
Nearby attractions include Virtual Room Melbourne (1.2 km), Zero Latency (1.1 km), and The Great Escape (1.1 km).
What are some of the property amenities at Mercure North Melbourne?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mercure North Melbourne?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Mercure North Melbourne?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at Mercure North Melbourne?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Mercure North Melbourne?
Conveniently located restaurants include Seven Seeds, Auction Rooms, and Amiconi.
Are there opportunities to exercise at Mercure North Melbourne?
Yes, guests have access to a pool and a sauna during their stay.
Are any cleaning services offered at Mercure North Melbourne?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure North Melbourne offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Mercure North Melbourne?
Many travellers enjoy visiting St. Patrick's Cathedral (2.7 km), Parliament House of Victoria (2.6 km), and St Paul's Cathedral (2.7 km).
Is Mercure North Melbourne accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.