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Quest on William

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#52 of 158 Hotels in Melbourne
Certificate of Excellence
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1 room 2 adults 0 children
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Quest on William
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436 Reviews from our TripAdvisor Community

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There are newer reviews for Quest on William
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Showing 432: English reviews
Adelaide
Reviewed 3 weeks ago

This hotel is well located. The signage and reception is small so you can easily walk past without knowing. Rooms are clean but tired and dated. Beds comfortable but 2BR has only one bathroom. 2nd BR is tiny with folder door. The only mirror in the apartment was in the bathroom. appliances work fine.

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Helpful?
Thank Robin J
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback Robin J, I am glad to hear that you were able to make use of our location. We are currently well into the planning process of updating several of our room but this is quite a lengthy process. We hope that you will come stay with us again Regards Michelle

Reviewed 3 weeks ago

We stayed at an apartment in this location (meant to house 5 persons). The apartment is meant to address families and included ALL relevant amenities. It is NOT an hotel (e.g. no breakfast room and other services) but it is located at an excellent spot of the city being in the center but now ultra-busy street. I certainly adopt staying...

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Helpful?
Thank Kostas K
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback Kostas K. I am glad to hear that you enjoyed your stay with us, we do often get mistaken for a hotel and it isn't until guests arrive that they realise that being service apartments we do not offer the same services as hotels such as restaurants. We hope that you will come and stay with...

Buenos Aires, Argentina
Reviewed 3 weeks ago

The location is excelent. The apartment had all the necesary apliances. Everything was clean and well manteined. The employee at the reception desk should have a better attitude at the moment of check in and when answering questions to the passangers. He should also know that when dealing with foreigners is very important to speak clear and slowly. Also in...

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Thank L9081ZGdanielm
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your Feedback L9081ZGdanielm. I am glad to hear that you were able to make use of our location and the appliances in the rooms. I will remind all staff about ensuring that they all speak clearly with all guest to make things easier for both guest and staff to communicate. I hope that you enjoyed your stay in...

Bairnsdale, Australia
Reviewed 4 weeks ago

The Quest on William is in a fantastic location, the property is beautiful. Rooms are spacious and well laid out. Staff were very helpful. Would work for families as well as groups staying. Would happily recommend this property.

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Thank lahniet2017
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback lahniet2017, I a glad to hear that you enjoyed your stay with us. We hope to see next time you stay in Melbourne. Regards Michelle

Sydney, Australia
Reviewed 4 weeks ago

Loved the location, lots of space in the apartment. Bed was comfortable and enjoyed having my own kitchen facilities. Tram stop just outside for easy access to Crown Casino and St Kilda Beach. Recommend for anyone wanting a great value business stay.

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Thank E3312RTadamb
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback E3312RTadamb. I am glad to hear that you enjoyed your stay with us, we hope to see you next time you are in Melbourne. Regards Michelle

Newcastle, Australia
Reviewed 4 weeks ago

Spacious well appointed apartments in convenient location. Close to Bourke St Mall and shopping areas. Surrounded by excellent and diverse restaurants. Easy walk to Victoria Markets. Friendly and helpful staff. Trams and railway

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Thank Graham M
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback Graham M, I am glad to hear that you enjoyed your stay with us. We hope to see you next time you are in Melbourne. Regards Michelle

Melbourne, Australia
Reviewed 4 weeks ago

I stayed one night in a two bedroom apartment with reasonable facilities. The wifi would not work and I was told 'it would by my firewall', and, 'it usually works'. I was told to contact the tech support, who wanted my room phone number. The phone had no number on it and reception was empty when I went downstairs. I...

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Thank travelbooker2017
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback travelbooker2017. I am so sorry about your issues with the wifi and i apologise that the reception staff were not available when you needed help. I hope that you will be willing to give us another chance. Regards Michelle

Sydney, Australia
Reviewed 19 February 2017

Lounge very uncomfortable curtains broken toilet in ensuite made loud banging in wall when flushed heaters smelt of burning dust and the one in the lounge the thermostat was broken. Also no hot water pressure even though the heater is in the next room.

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Thank Z2227RUmichaela
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback Z2227RUmichaela. We have reported all of your issues to Maintenance for him to have a look at. We hope that you will be back to give us another chance next time you are in Melbourne regards Michelle

Ranelagh, Australia
Reviewed 18 February 2017

Was very friendly staff and very clean apartment. Loved the location and presentation of the room. Would recommend this place to anyone. Great for us as a couples night away from the kids and liked the 24 hour reception

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Thank O9428RKemmam
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for you feedback O9428RKemmam. I am glad to hear that you enjoyed your stay with us. We hope to see you again next time you are in Melbourne. Regards Michelle

Geelong, Australia
Reviewed 15 February 2017

Efficient staff, the location was excellent. The value was great too. Clean. Nothing too fancy. But a great serviced apartment. Everything you require for a weekend city stay. We will definitely go back

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Thank red_labonte
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for you feedback red_labonte. I am glad to hear that you enjoyed your stay with us. We hope to see you again next time you are in Melbourne. Regards Michelle

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Quest on William provides a delightful 4 1/2 star experience, superbly located in the legal and banking heartland of Melbourne. Just minutes away, experiences of a different kind can be found at Melbourne's Crown Casino, Southbank, Etihad Stadium, Queen Victoria Market and The Arts Precinct, all within a short walk or tram ride. These spacious apartments boast many features, including wireless internet, fully equipped kitchen and laundry facilities along with separate living and dining areas. There's space to work or entertain, making your stay as pleasant as it is convenient. ... more   less 

Additional Information about Quest on William

Address: 172 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $157 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest on William 4.5*
Number of rooms: 73
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Also Known As:
Quest On William Melbourne, Victoria
Hotel Style:
#37 Romantic Hotel in Melbourne
#49 Luxury Hotel in Melbourne
#55 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quest on William staff and other travellers.
4 questions
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Questions? Get answers from Quest on William staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“302 a good 2 bed apartment. One blind didn't go up. Road side.”
 of 5 bubbles LisaB671, 5 Mar 2017 | Read review
“Ask for a quiet room not one over the main street (William)”
 of 5 bubbles thebosso, 8 Dec 2016 | Read review
“The kitchen was really useful, even though we ate out for all meals. We were on the 11th floor so the views were pretty good!”
 of 5 bubbles JenJen202, 7 Dec 2016 | Read review
“Avoid rooms facing William Street as they are very noisy”
 of 5 bubbles traveller-eater, 7 Sep 2016 | Read review
“Ask for a room away from William Street - very noisy all through the night”
 of 5 bubbles Pinketer, 21 Jul 2016 | Read review
5 of 5