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Quest on William

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Traveller (104)
Room & Suite (56)
Dining (2)
Ratings and reviews
  • Excellent33%
  • Very good41%
  • Average17%
  • Poor5%
  • Terrible4%
Travellers talk about
“great location”(161 reviews)
“hardware lane”(24 reviews)
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What's included
Free Wifi
Air Conditioning
Non-Smoking Hotel
Kitchenette
Dry Cleaning
Self-Serve Laundry
Free Parking
Breakfast included
Pool
Restaurant
Room Service
Suites
Rooftop Bar
4 Star Hotel
Quest on William provides a delightful 4 1/2 star experience, superbly located in the legal and banking heartland of Melbourne. Just minutes away, experiences of a different kind can be found at Melbourne's Crown Casino, Southbank, Etihad Stadium, Queen Victoria Market and The Arts...
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Location and contact
172 William St, Melbourne, Victoria 3000, Australia
7.3 km to Avalon Airport
567 restaurants are within a 0.5 km radius
0.8 km from Flinders Street Station
View nearby attractions and restaurants
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Rooms
30 Jul.31 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (768)
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Traveller rating
251
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All reviewsgreat locationbedroom apartmenthardware lanegirls weekendcafe next doorsofa bedbourke st mallwashing machine and dryergreat apartmentfull kitchenstreet noiseserviced dailyhandy locationgood sizeshort walkeasy walking distancelounge area
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1 - 5 of 760 reviews
Reviewed 2 days ago

Great location for what we needed and close to centre city and cafes. Apartment was clean and warm for the winter. All staff we encountered were friendly and helpful. Water pressure was quite minimal and shower cubicle was too narrow.

Review collected in partnership with this hotel
Thank pkwardy
Reviewed 4 days ago

No Housekeeping during 3 nights stay. Hotel staff promised housekeeping 2 times but didn't deliver the service. Shower place was very small can't move around easily. Shower water flow was very slow couldn't get good shower.

Review collected in partnership with this hotel
Thank davidcheng2018
Reviewed 1 week ago

Faulty window seals and shower heads. Ended up changing rooms after long waits for maintenance that did not show to fix the problems. New room had slightly better window seals to keep out the cold, but the heaters would click all night.More

Review collected in partnership with this hotel
Thank Garth W
Response from QuestonWilliam, Front Office Manager at Quest on WilliamResponded 5 days ago

Dear Garth W, Thank you for your review. We are sorry to read about your experience. We have requested our maintenance team to do fix all above issues as per your comment. We will be going through our refurbishment soon & all the above points...More

Reviewed 1 week ago

We had a one night stay in a split level corner apartment on the top floor. Bathroom and kitchen a bit dated but quite clean and serviceable. Beds were comfortable, view great, good heating, only downside was there was a constant hum coming from the...More

Review collected in partnership with this hotel
Thank Amitee G
Response from QuestonWilliam, Front Office Manager at Quest on WilliamResponded 5 days ago

Dear Amitee G, Thank you for taking time to write a feedback! We are glad to read that you liked the apartment, comfortable beds, great view & good heating etc. In regards to the humming sound, will get our maintenance team to double check it...More

Reviewed 1 week ago

Rooms need a freshen up, small TV, showers are tiny and the bathroom fittings themselves are all dated. Lighting in the rooms are poor. Bed was comfortable. Location is ok, cafe across the road is good for breakfast. Convenient tram stop.More

Review collected in partnership with this hotel
Thank brycec0nnelly
Response from QuestonWilliam, Front Office Manager at Quest on WilliamResponded 5 days ago

Dear brycec0nnelly, Thank your for your feedback. We do agree that or rooms need new look, new amenities, bigger TV's, Room Lighting etc. Yes we will have these upgraded, refurbishment completed by the end of this year hopefully. Positive- Location, Conformable Bed & Easy travelling...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
USD 21 - USD 246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Melbourne
#37 Romantic Hotel in Melbourne
#91 Luxury Hotel in Melbourne
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 21 - USD 246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Melbourne
#37 Romantic Hotel in Melbourne
#91 Luxury Hotel in Melbourne
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (104)
Room & Suite (56)
Dining (2)
Family and Play Areas (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
PartofZL
4 June 2016|
AnswerShow all 2 answers
Response from Trixiebear | Reviewed this property |
I don't remember if there was a faster paid option, we used the free wifi. If you have data on a mobile device I'd recommend using that.
1
Vote
Angela R
20 November 2014|
AnswerShow all 4 answers
Response from QuestonWilliam | Property representative |
Yes car parking onsite needs to be booked in advance. Cost is $20.00 per night. We also have an offsite option at $25.00 per exit which is 50 metres from our front door.
1
Vote
KendalCKT
13 November 2014|
Answer
Response from QuestonWilliam | Property representative |
Hi Ruby, I would recommend one of our 2 Bedroom Apartments. Our rates are room only as the apartments are self contained. Email or call our reservations team if you have any further questions. Regards, Aimee
0
Votes
Room Tips
"Do not book."
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"Pick a different place no here."
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"Chose a different hotel"
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"rooms looking onto Little William quieter"
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