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Quest on William

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Traveller (97)
Room & Suite (56)
Dining (2)
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Overview
  • Excellent33%
  • Very good42%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
“great location”(154 reviews)
“hardware lane”(24 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Kitchenette
Dry Cleaning
Self-Serve Laundry
Free Parking
4 Star Hotel
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Reviews (741)
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246
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29
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All reviewsgreat locationbedroom apartmenthardware lanecafe next doorgirls weekendsofa bedbourke st mallwashing machine and dryergreat apartmentfull kitchenstreet noiseserviced dailygood sizehandy locationshort walkeasy walking distancecar parking
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1 - 5 of 733 reviews
Reviewed today

Good location but too many issues in the apartment. Odd bifold door on very small second bedroom. Staff friendly but only one issue addressed over the three days. If these all addressed would be a nice size and appointed apartment in Melbourne

Review collected in partnership with this hotel
Thank me517723
Reviewed 3 days ago

I might not stay here again. The sheets were dirty at checkin and housekeeping did not change them when I requested it. I then had to use bedding from a second bedroom, and the hotel tried to charge me for using the beds in both...More

Review collected in partnership with this hotel
Thank Emily W
Response from QuestonWilliam, Front Office Manager at Quest on WilliamResponded 2 days ago

Dear Emily W, Thank you for taking time to write a feedback about your stay! In regards to the housekeeping issue, i will definitely follow up with housekeeping team once again to check why it happened. i am sorry about the experience.it seemed like you...More

Reviewed 5 days ago

I stay at Quest on William several times a year - sometimes on my own, others for business & then others with a group, it's always great because it's in an excellent locale - convenient for events, shopping & public transport. With a recent change...More

Review collected in partnership with this hotel
Thank Sandra B
Response from QuestonWilliam, Front Office Manager at Quest on WilliamResponded 2 days ago

Dear Sandra B, Thank you so much for your lovely review! We are glad that you had a great stay with us once again. Certainly, our location is great, easy to travel around the city, plenty of restaurant near by etc... Also we are thrilled...More

Reviewed 1 week ago

Spacious apartment with good equipment, really appreciated to have a washing machine. The apartment was cleaned every day and had good amenities. Really good location close to Souther Cross Station and central Melbourne.More

Review collected in partnership with this hotel
Thank kristinabring
Response from QuestonWilliam, Front Office Manager at Quest on WilliamResponded 1 week ago

Dear kristinabring, Thank you very much for your excellent review. We are glad to read that you like the size of the apartment, equipment & washing machine etc. Also thank you for appreciating the housekeeping effort on cleaning the rooms. Our hotel location is a...More

Reviewed 1 week ago

Got given a room with 2 beds but wasn't allowed to use one. Customer service was terrible. Unfriendly staff. Would not recommend anyone stay here Will no longer be booking employees to use this hotel either due to the bad experience.More

Thank traveler4945
Response from QuestonWilliam, Front Office Manager at Quest on WilliamResponded 1 week ago

Dear traveler4945, Thank you for taking time to give us a feedback about your stay. I am really sorry that we could not give you the 1 bedroom apartment you booked for your stay. Usually when one bed room apartment overbooked in an occasion this...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
USD 96 - USD 215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Melbourne
#37 Romantic Hotel in Melbourne
#85 Luxury Hotel in Melbourne
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 96 - USD 215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Melbourne
#37 Romantic Hotel in Melbourne
#85 Luxury Hotel in Melbourne
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (97)
Room & Suite (56)
Dining (2)
Family and Play Areas (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
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PartofZL
4 June 2016|
AnswerShow all 2 answers
Response from Trixiebear | Reviewed this property |
I don't remember if there was a faster paid option, we used the free wifi. If you have data on a mobile device I'd recommend using that.
1
Vote
Angela R
20 November 2014|
AnswerShow all 4 answers
Response from QuestonWilliam | Property representative |
Yes car parking onsite needs to be booked in advance. Cost is $20.00 per night. We also have an offsite option at $25.00 per exit which is 50 metres from our front door.
1
Vote
KendalCKT
13 November 2014|
Answer
Response from QuestonWilliam | Property representative |
Hi Ruby, I would recommend one of our 2 Bedroom Apartments. Our rates are room only as the apartments are self contained. Email or call our reservations team if you have any further questions. Regards, Aimee
0
Votes
Room Tips
"Pick a different place no here."
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"Chose a different hotel"
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"rooms looking onto Little William quieter"
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"Avoid 1408 (3 bedroom penthouse)"
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