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Quest on William

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#53 of 160 Hotels in Melbourne
Certificate of Excellence
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1 room 2 adults 0 children
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Quest on William
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436 Reviews from our TripAdvisor Community

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Showing 432: English reviews
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Hobart
Reviewed 1 week ago

This room was booked on wotif and a genuine mistake was made with booking a no refundable room. Wotif and myself tried to cancel but you guys were not very helpful. I would not make a booking with you again as in some circumstances this policy could be assessed better.

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1Thank jasonmE7351JG
Mackay, Australia
Reviewed 2 weeks ago

Great location, walking distance to everything! Friendly helpful staff. Room was clean and was nice and roomy. View from our room was nice. The food in Melbourne was amazing, will be definitely visiting here again.

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Thank silky2017
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback silky2017. I am glad to hear that you enjoyed your stay with us. We hope to see you again next time you are in Melbourne. Regards Michelle

Townsville
Reviewed 2 weeks ago

We stayed in the double bedroom double bathroom appt. second bathroom shower was small for me, 6ft+, and water ran loose into rest of bathroom. But staff were happy to provide extra towels. Despite being in the heart of the city was surprisingly quiet. Amazing view over the old Supreme Court to the hills beyond. Wouldn't hesitse to recommend and...

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Thank gregbN7591UB
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback gregbN7591UB. I am sorry about the issues you had with the shower but I am glad that the staff were able to help you out. We hope to see you next time you are in Melbourne. Regards Michelle

Hobart, Australia
Reviewed 3 weeks ago

A great place in an excellent location which is within walking distance to most areas of interest. Stayed in a two bedroom apartment which was both very spacious and comfortable. Would highly recommend Quest on William.

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Thank B8630WAjohnd
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback B8630WAjohnd. I am happy to hear that you enjoyed your stay with us, We hope to see you next time you are in Melbourne. Regards Michelle

New South Wales, Australia
Reviewed 3 weeks ago

Central location. Great 2 bed apartment, clean and has everything you need. Nicely furnished. Cafe next door does great breakfasts. None of the staff on the front desk with the exception of the person who checked us in had a smile for us or a 'hello'. When we asked for a map it was put on the desk in front...

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1Thank Lisa F
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback Lisa F. I am glad to hear that you enjoyed your apartment and our location. Thank-you so much for alerting me to the behaviour of the Front Office staff, that behaviour is not tolerated and all staff will be spoken to about what is appropriate behaviour and customer service when they are working. I hope that...

Bribie Island, Australia
Reviewed 3 weeks ago

A fantastic place to stay for our group of 23 people. We stayed in 2 bedroom apartments which were very spacious with a full kitchen and two bathrooms. Although the shower in the en suite was very small the bathroom part was adequate.

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Thank suemD5118IR
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback suemD5118IR. I am glad that you and your group enjoyed your stay with us. We hope to see you again next time you are in Melbourne. Regards Michelle

Perth, Australia
Reviewed 3 weeks ago

Visited Quest on William with two adult children. We stayed in both the 2bdrm x 2bthrm and 2bdrm x 1 bthrm apartment. Both apartments were adequate, comfortable and the living areas are surprisingly spacious. The bedrooms (especially the twin) are not so spacious in both apartments so it was a bit of challenge using our suitcases. In the 1bthrm apartment...

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Thank Julie K
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback Julie K. I am glad to hear that you enjoyed your stay with us. The 2 bedroom 2 bathroom apartments are the most popular room to book and are always the first to sell, so you are correct these need to be booked in advance. We hope that you will come back and visit us again....

Melbourne, Australia
Reviewed 4 weeks ago

Worked out fabulously for my friend's and my needs. Good location and value plus the on-site parking option was a big help. The apartment had a great layout and the inclusion of breakfast in the minibar was a nice touch.

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Thank Diana L
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback Diana L, I am glad to hear that you enjoyed your stay with us. We hope to see you again next time you are in Melbourne. Regards Michelle

Bendigo, Australia
Reviewed 4 weeks ago

This was an excellent location for our group weekend away in Melbourne. Really good location to shops and food and cheap parking available nearby. The 3bdrm Executive suite was the perfect launching place for a weekend without the kids!

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Thank robmJ4386LV
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback robmJ4386LV, I happy to hear that you had a lovely weekend without the kids whilst you were staying with us. We hope to see you again next time you are in Melbourne (with or without the kids). Regards Michelle

Adelaide
Reviewed 4 weeks ago

Great location, great price ideal for business or a few days for city shopping spree! Had family so perfect for a quick stroll for some great inexpensive Asian. Ideal location for catch-ups down hardware lane!

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Thank idat462
QuestonWilliam, Front Office Manager at Quest on William, responded to this review

Thank-you for your feedback idat462. I am happy to hear that you enjoyed your stay with us. we hope to see you again next time you are in Melbourne. Regards Michelle

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Quest on William provides a delightful 4 1/2 star experience, superbly located in the legal and banking heartland of Melbourne. Just minutes away, experiences of a different kind can be found at Melbourne's Crown Casino, Southbank, Etihad Stadium, Queen Victoria Market and The Arts Precinct, all within a short walk or tram ride. These spacious apartments boast many features, including wireless internet, fully equipped kitchen and laundry facilities along with separate living and dining areas. There's space to work or entertain, making your stay as pleasant as it is convenient. ... more   less 

Additional Information about Quest on William

Address: 172 William St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $156 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest on William 4.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Quest On William Melbourne, Victoria
Hotel Style:
#37 Romantic Hotel in Melbourne
#50 Luxury Hotel in Melbourne
#55 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quest on William staff and other travellers.
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Questions? Get answers from Quest on William staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“302 a good 2 bed apartment. One blind didn't go up. Road side.”
 of 5 bubbles LisaB671, 5 Mar 2017 | Read review
“Ask for a quiet room not one over the main street (William)”
 of 5 bubbles thebosso, 8 Dec 2016 | Read review
“The kitchen was really useful, even though we ate out for all meals. We were on the 11th floor so the views were pretty good!”
 of 5 bubbles JenJen202, 7 Dec 2016 | Read review
“Avoid rooms facing William Street as they are very noisy”
 of 5 bubbles traveller-eater, 7 Sep 2016 | Read review
“Ask for a room away from William Street - very noisy all through the night”
 of 5 bubbles Pinketer, 21 Jul 2016 | Read review
5 of 5