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Novotel Melbourne on Collins

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Novotel Melbourne on Collins
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4,223 Reviews from our TripAdvisor Community

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Showing 4,074: English reviews
Luxembourg City, Luxembourg
Reviewed yesterday NEW

Review collected in partnership with Novotel Hotels
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Helpful?
Thank 126emmanuelt
Sydney, Australia
Reviewed 2 days ago NEW

I agree with all the other Tripadvisors that this hotel is truly situated in a top location. Novotel Melbourne on Collins is very central and is walking distance to shops, restaurants, transport and attractions. The room we had faced Collins street. It was quiet, clean, comfortable and conveniently located from the lift on level 10. We had two double beds...

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Thank Garry F
Newcastle, Australia
Reviewed 3 days ago NEW

Just a standard hotel, with the exception of a few unfortunate things...One is that even though technology should be facilitating better ways of doing things, literally anyone can go to the bar and order drinks on your room just by writing down the number and scribbling some random stuff and second, if you privacy lock your door and have a...

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Thank Austin11111
Greater Perth, Australia
Reviewed 3 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank dawnmK7247YJ
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Manchester, United Kingdom
Reviewed 4 days ago NEW

This is the 3rd time we have stayed at this hotel, and it wont be the last! Rooms are basic but clean and comfortable. Every member of staff we encountered were friendly, polite and courteous. The breakfast buffet has an extensive range of items. The main reason to stay at Novotel on Collins is the location

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Helpful?
Thank nplewis102
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your loyalty and review. My team and I will look very much forward to getting to know you better each time you visit the Novotel on Collins. Sincerely, Karen Taylor General Manager

Sydney, Australia
Reviewed 5 days ago NEW

Was caught out with an unexpected phone call trying to hook me in to becoming Accor member. Succumbed, and has been nothing but a disappointment. Don't bother there are so many wonderful places to stay without being locked into a membership that treats you rudely! Accor need to be reminded that they provide a hospitality service.

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Helpful?
Thank Valerie643
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your feedback. I am sorry that we have not met your expectations with the membership, please allow me to express my apology. If possible please contact me so we can talk about your experience and I can possibly assist. I look forward to speaking with you. My contact details are email; H1587-GM@accor.com or phone;61 03 9669 8600....

Brisbane, Australia
Reviewed 6 days ago NEW

As the title suggests, this hotel is in a great location being on Collins between Collins and Bourke. You cannot get much more central. The hotel is very well staffed with well trained and attentive people who appear to want to be helpful. This is great for the guests. Well done Novotel. The rooms are comfortable and well appointed with...

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Helpful?
Thank Bruce M
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

You are very welcome and thank you for this awesome review. We love welcoming back guests and we look foward to impress with our well known Novotel hospitality next time you come to visit. Sincerely, Karen Taylor General Manager

Melbourne, Australia
Reviewed 1 week ago NEW

Review collected in partnership with Accorhotels.com
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Thank Paul L
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Reviewed 1 week ago NEW

Location of this hotel is great, but I didn't enjoy my 4 night business stay. The main issue was the poor state of detailing of the room. It was shabby - dirty light switches, lots of marks on the walls, poorly cleaned bathroom, squashed dead mossie on the wall right next to the bed. Curtains didn't completely cover the windows,...

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Helpful?
Thank Rangiom
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for your invaluable comments with your review which are very important to us as they allow us to identify any area of improvement to maintain the high standards of quality , service and comfort for which Novotel is known for. I share your disappointment that your recent experience was not up to our own expectations and would like...

Culburra Beach, Australia
Reviewed 1 week ago NEW

Stayed over the past week end. Room cleanliness impeccable, front desk reception excellent and Concierge/Valet provided fantastic and timely service. Don't normally eat in the Hotel where I stay but the full breakfast was of commendable quality and variety with a reasonable cost. Location is very CBD friendly. Will stay again.

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Helpful?
Thank Garry A
Karen T, General Manager at Novotel Melbourne on Collins, responded to this review

Thank you for this positive review. I am delighted you enjoyed your stay, loved our central location and had been impressed especially with our breakfast selection, which is still the most important meal of the day. We love the opportunity to make to feel welcome in the future . Sincerely, Karen Taylor General Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Novotel Melbourne on Collins
Novotel Melbourne on Collins
Cuisines: Healthy, Australian, Bar, International, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Melbourne, Novotel Melbourne on Collins offers 380 beautifully appointed guest rooms and suites. The 4.5 Star property is within walking distance of some of the finest attractions in Melbourne. Offering a contemporary restaurant and bar, indoor heated swimming pool & spa and fitness centre, it is the perfect choice for both business and leisure travellers. St. Collins Lane, located conveniently beneath the hotel is now open, Melbourne's most unique fashion destination. ... more   less 

Additional Information about Novotel Melbourne on Collins

Address: 270 Collins St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $189 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Melbourne on Collins 4.5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Cheap Tickets, Booking.com, Agoda, ACCOR, Hotels.com and Priceline so you can book your Novotel Melbourne on Collins reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Novotel
Novotel Melbourne On Collins Victoria
Hotel Style:
#29 Romantic Hotel in Melbourne
#30 Family Hotel in Melbourne
#32 Business Hotel in Melbourne
#57 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Melbourne on Collins staff and other travellers.
24 questions
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Questions? Get answers from Novotel Melbourne on Collins staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer the street view over the atrium.”
 of 5 bubbles 303garryf, 21 Jan 2017 | Read review
“Book as a non-member if you want better treatment.”
 of 5 bubbles Valerie643, 18 Jan 2017 | Read review
“Because the hotel is in the city, ask to get as high as possible to limit the street noise.”
 of 5 bubbles BruceM248, 17 Jan 2017 | Read review
“Ask for a room which is close to but not on top of the elevators. The walk to some rooms could be a problem for some older guests.”
 of 5 bubbles 951garrya, 16 Jan 2017 | Read review
“Family suites are huge with two separate rooms TV in each. All are located on level 7 the same floor as the gym and pool”
 of 5 bubbles ericrodneyh, 2 Jan 2017 | Read review
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