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Mercure Melbourne Treasury Gardens

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Mercure Melbourne Treasury Gardens
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1,625 Reviews from our TripAdvisor Community

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Showing 1,553: English reviews
London, United Kingdom
1 review
Reviewed yesterday NEW

Hotel was pleasant and clean but not inspiring. Room safe did not work and could only be replaced after we had left. Woken at 1245 by reception through a loudspeaker warning that there might be a fire in the building and that we might have to evacuate. 20 minutes later told was we could go back to sleep. When I... More 

Review collected in partnership with Accorhotels.com

Thank Geoffrey T
Sydney, Australia
Level Contributor
152 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 1 week ago NEW

Stayed four nights. When I came into the room (night 2) it had a very pungent odour. We couldn't be moved out that night due to hotel being fully booked. David, the manager was very helpful and he could not have done more to be service oriented - very good eg. A odour eater was put in the room but... More 

Thank Louise M
Singapore, Singapore
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago via mobile

Booked a two queen bed room with a baby cot for our family with 3 children. The room was quite modern and with minimalist design . Service was very good, our minor requests with the housekeeping was always promptly met by suited staff, pretty impressive. Not so family friendly because: - stairs to main door. You have to carry your... More 

Thank bugsimpact
Oceanside, California
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago via mobile

My husband and I stayed at the Mercure Treasury Gardens for four nights while staying in Melbourne. We were lucky enough to find out that Mercure has a free Shuttlebus pickup/drop off from the airport, which was a huge plus as we had no transportation in Melbourne. Upon check in, we were greeted warmly and informed that our room was... More 

Thank Sarah S
2 reviews
Reviewed 1 week ago

Enjoyed the stay. A very good breakfast with a lot of selection. Silent rooms and a beautiful view to the park. However, had a lot problems with wifi connections. Also, even the mobile phone connectivity from the room was very poor. For a business traveller, those are major issues. Also, in the morning getting a taxi proved impossible, even if... More 

Thank 629piak
Brisbane, Australia
Level Contributor
116 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago

I have a one bedroom suite, and it was perfect. Brightly decorated with nespresso machine, which was great. Only problem area was the bathroom which was very dimly lit, so impossible to put make up on in there. The bath was also quite small, and was meant to be a spa, but it was very, very noisy and really didn't... More 

Thank Vixster66
East Maitland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Booked this hotel half "on spec" after viewing it from outside on a previous Melbourne visit. Scenic views over Treasury Gardens and on the fringe of the CBD proper, I knew it was extremely handy for public transport, the MCG and it's associated sporting precinct (not Etihad Stadium though for those not acquainted with Melbourne) for the two day International... More 

Thank simonsX3843CO
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago via mobile

This room was good size with a balcony w a view of the MCG and treasury gardens. Easy walk to tennis centre, China Town etc. staff helpful. Parking ($24 overnight) avail from nearby parking centre (a little confusing to find when trying to get back to car). Very small drop off area at front of hotel on busy street -... More 

Thank SamJackson133
Guy M, General Manager at Mercure Melbourne Treasury Gardens, responded to this review

Dear SamJackson133, Thanks for taking the time to gives us a review regarding your recent stay at Mercure Melbourne Treasury Gardens. Great to read that our team made you feel welcome. My apologies for the hard pillows. We do offer a pillow menu where our guests can choose what pillow suits them best. You'll need to check it out next... More 

Level Contributor
4 reviews
Reviewed 2 weeks ago via mobile

Great place to stay in Melbourne. Opposite the park with views of the MCG. Decent sized rooms but bathroom small. Good position being very close to the tram stop. Breakfast was good and hotel staff were helpful

Thank Eumundi-molly
Guy M, General Manager at Mercure Melbourne Treasury Gardens, responded to this review

Dear Eumundi-molly, Thank you so much for your great review,it is appreciated. I was pleased to read that you had an enjoyable stay and our team made your feel welcome, and your also enjoyed our breakfast buffet. We hope to welcome you back again soon. Sincerely Guy Marinucci General Manager Mercure Melbourne Treasury Gardens PH:03 9205 9966 MOBILE: 0409099351 EMAIL:... More 

Newcastle, Australia
Level Contributor
98 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 weeks ago

Staff very courteous, friendly and helpful and the location was very good in terms of access to transport especially trams. Iced lemon water in the foyer was always welcoming after walking around the city. The rooms were basic and bathroom tiny, uncomfortable lounge and not so good pillows. The Nespresso machine was a great addition. Our room had a balcony... More 

Thank Viv A
Guy M, General Manager at Mercure Melbourne Treasury Gardens, responded to this review

Dear Viv A, Thanks so much for your review. We appreciate the feedback. Great to hear you had an enjoyable stay and our team made you feel welcome. I was sorry to read that you found the pillows to be not so good. We have a pillow menu where guests can select a pillow to suit their needs. I have... More 

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood


  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Concierge
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Multilingual Staff
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Mercure Melbourne Treasury Gardens is in the city centre, near State Parliament, and overlooks picturesque Treasury Gardens. The hotel features 164 rooms, Hop Sing Bar & Food, with an Asian inspired menu designed for sharing, plus conference facilities for up to 200 people. The many boutiques of Collins Street are close by and it is an easy walk to Federation Square, the Melbourne Cricket Ground, Rod Laver Arena, AAMI Park and Hisense Arena. The free city circle tram stops right at the front door. ... more   less 

Additional Information about Mercure Melbourne Treasury Gardens

Address: 13 Spring St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $137 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Melbourne Treasury Gardens 4*
Number of rooms: 164
Reservation Options:
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Also Known As:
Mercure Melbourne Treasury Gardens Hotel Melbourne
Accor Melbourne Spring Street
Mercure Melbourne Treasury Gardens Victoria
Hotel Style:
#46 Family Hotel in Melbourne
#60 Business Hotel in Melbourne
#64 Romantic Hotel in Melbourne
#69 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Melbourne Treasury Gardens staff and other travellers.
5 questions
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Alexandria, Virginia, United States
Alexandria, Virginia, United States
over a year ago
Hobart, Australia
New York, New York, United States
over a year ago

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Questions? Get answers from Mercure Melbourne Treasury Gardens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a suite or upgrade as you get a balcony”
 of 5 bubbles 307viva, 11 Nov 2016 | Read review
“Definitely try for park view room !!”
 of 5 bubbles 622gregh, 8 Nov 2016 | Read review
“Rooms at the back are quieter”
 of 5 bubbles davidfI9852AN, 29 Oct 2016 | Read review
“Request a room away from the lifts”
 of 5 bubbles CherylTas, 18 Oct 2016 | Read review
“Views of treasury gardens are the best.”
 of 5 bubbles H7463UYpaulb, 17 Oct 2016 | Read review
5 of 5
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