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InterContinental Melbourne The Rialto

Orbitz.comUSD 180*
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#35 of 159 Hotels in Melbourne
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 215*
USD 180*
USD 182*
USD 215*
USD 180*
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InterContinental Melbourne The Rialto
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2,051 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Melbourne The Rialto
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Showing 1,975: English reviews
Temora
Reviewed 26 February 2015

The accomodation here will keep me coming back!!! Locations is great and the old building is beautiful. Once you step inside you are treated my friendly and professional staff! The rooms are lovely and the beds are so comfy you will leave well rested.. Breakfast is delicious as is lunch & dinner. I cannot recommend the Intercontinental highly enough!!

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Helpful?
Thank Amber B
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Amber B, Thank you for choosing to stay with us on your recent visit to Melbourne and I am so pleased to hear that you will continue to stay with us when you visit Melbourne in the future. Thank you also for your kind comments relating to my colleagues friendly and professional service and I am glad to hear...

Reviewed 24 February 2015 via mobile

The hotel is good the stuff were Fa bit rude but I have been charged for breakfast for tow mornings when I only asked for one at the check out when I told them they didn't want to believe me and they said I have to pay the eftpos machine wasn't working and they kept on saying oh it's your...

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Helpful?
2Thank Usama g
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Usama g, Thank you for taking the time to share the feedback from your stay with us in Melbourne. I sincerely apologise for the issues you encountered during checked out. I can assure you that this is not to our usual standard and I would like the opportunity to speak with you personally regarding the issue. I have messaged...

Brisbane, Australia
Reviewed 24 February 2015

I have stayed at the Intercontinental Melbourne on occasion and have been impressed with the high quality of the hotel, staff and service. The location is great for business, restaurants and shopping. I would definitely recommend the Intercontinental Melbourne to anyone for business or pleasure. RonM from Brisbane

Review collected in partnership with this hotel
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Helpful?
Thank ronmorg99
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear ronmorg99, As a return guest to InterContinental Melbourne The Rialto thank you for taking the opportunity to share the feedback from your time with us. I am delighted to hear that you would recommend us as a great place to stay for business or leisure. I hope that we might have the opportunity to welcome you back to the...

Reviewed 24 February 2015

Will return and stay at the Rialto.Melbourne always a city to enjoy and many things to see. Australia Open, MotoGP, F1 a few to say. The RiAlto is nearby the area with plenty of restaurants and cafe.Public transport are close by.

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Helpful?
Thank Awi T
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Awi T, Thank you for sharing the kind feedback from your stay with us in Melbourne. It is so great to hear that you found the hotel to be centrally located to restaurants and transportation. I hope that we might have the opportunity to welcome you back to the hotel in the near future. Kind regards, Sebastian Germershausen Hotel...

Atlanta, Georgia
Reviewed 23 February 2015

The hotel is made from what looks like very old buildings done up in a very inventive way. It had a nice energy to it that was relaxing without being dull and modern while still being comfortable. The service was outstanding and the food was very good (maybe a tad expensive, but so is the rest of Melbourne).

Review collected in partnership with this hotel
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Helpful?
Thank Zachary J
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Zachary J, I appreciate you taking the time to share the feedback from your recent stay with us in Melbourne. It’s wonderful to hear that you found the service to be outstanding along with the food. I will be sure to share you feedback with the team as I know that will be thrilled. I hope that if you...

Los Angeles, California
Reviewed 22 February 2015

I used points to stay at the hotel for the Australian Open, only for a night, but it was a great stay. I've been to Melbourne before, however, the InterContinental was better located in the middle of the city. It does get quiet in the city on weekends but that wasn't a bad thing. The concierge was as helpful as...

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Helpful?
Thank Nikki541
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Nikki541, As an IHG Rewards Club Member thank you for taking the time to share the feedback from your stay with us during the Australian Tennis Open. I am so pleased to hear that you found my colleagues in the concierge team to be most helpful during your stay. I hope that you enjoyed the Australian Open and I...

Croydon Park
Reviewed 21 February 2015

We have stayed at the Rialto Intercontinental Melbourne on a number of occasions and have never been let down by the quality of staff and services in the hotel. From Kishor in Hotel Management and Janice in bookings to Emily in the club lounge , nothing is an issue. This is truly a hotel of quality and ambience. Would definitely...

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Helpful?
2Thank Peter B
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear PeterB, Thank you for taking the time to share the feedback from your stay with us in Melbourne. I am so pleased that you have never been let down by the quality of staff and the services in the hotel. I consider myself lucky to have colleagues like Kishor, Janice and Emily as part of the team and I...

Sydney, Australia
Reviewed 20 February 2015

As soon as you walk in, this hotel has a beautiful vibe and has an industrial feel about it. The rooms are beautifully decorated, but note at night it can get a little noisy, as you get the echo from the main foyer and hotel bar up through the void. In terms of location it's a fair walk to Flinder...

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Helpful?
1Thank TheDinas
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear TheDinas, Thank you for sharing the feedback from your recent stay with us. I am so delighted to hear that once you walked into the hotel there was a great vibe. That certainly is great to hear and I am pleased that you found the hotel centrally located to transport, restaurants and all the great bears. Kind regards, Sebastian...

Melborne, victoria
Reviewed 20 February 2015 via mobile

Cannot fault this hotel! The personal service that I recieved from everyone at this hotel - just amazing. Recognised me and my other friends as loyal customer. Front office staff were so friendly and attentive. Asked for extra toothbrush at like 2am, and it came straight away, even the night team was so helpful! Please look after the staff well,...

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Helpful?
1Thank YR0504
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear YR0504, Thank you for taking the time to share the feedback from your stay with us in Melbourne. It's great to hear that you enjoyed your stay with us and found my colleagues to be friendly and attentive. I hope that we might have the opportunity to welcome you back to the hotel again soon! Kind regards, Sebastian Germershausen...

Melbourne, Australia
Reviewed 20 February 2015

I had high expectations of this Intercon having perused a number of the reviews and having stayed in a number of Intercontinental properties in Asia, Europe and the Middle East. My check in was OK, although my room was not ready. This was fair enough as was early (just before midday). I was told I would be contacted on my...

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Helpful?
4Thank SMJ0907
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear SMJ0907, Thank you for taking the time to share the feedback from your stay with us in Melbourne. I was disappointed to note the challenges that you faced during your stay with us and I can assure you that this is not to our usual standards. I have messaged you my contact details as I would like gain some...

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07/05/2017 08/05/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Alluvial
Alluvial
Cuisines: Australian, International
Market Lane Bar
Market Lane Bar
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more   less 

Additional Information about InterContinental Melbourne The Rialto

Address: 495 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $214 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Melbourne The Rialto 5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Intercontinental Melbourne The Rialto Hotel Melbourne
InterContinental Melbourne The Rialto Victoria
Hotel Style:
#10 Spa Hotel in Melbourne
#17 Business Hotel in Melbourne
#17 Romantic Hotel in Melbourne
#23 Family Hotel in Melbourne
#34 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Melbourne The Rialto staff and other travellers.
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Questions? Get answers from InterContinental Melbourne The Rialto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A Laneway suite is perfect with the exterior courtyard with table and chairs...it just gave my kids that extra space needed.”
baefin, 23 Apr 2017 | Read review
“Currently there is construction going on around the hotel, ask for a room away from this activity.”
, 22 Apr 2017 | Read review
“We are on the 4th floor, we didn't have a city view”
BernadetteD987, 11 Apr 2017 | Read review
“Higher floors have a better view”
kleppy99, 4 Apr 2017 | Read review
“Don't trust room descriptions on their website.”
marccK6536HV, 3 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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