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InterContinental Melbourne The Rialto

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#35 of 158 Hotels in Melbourne
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InterContinental Melbourne The Rialto
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2,045 Reviews from our TripAdvisor Community

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Showing 1,969: English reviews
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Reviewed yesterday NEW

Recently visited the Intercontinental in Collins Street and stayed in a junior suite. Had a mishap in the room and the concierge couldn't have been more helpful. Rhianna offered to move us to another room. They moved all our stuff whilst we were out for the morning and even left us a bottle of champagne and a lovely note. So...

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Thank Gail F
Greater Sydney, Australia
Reviewed 5 days ago NEW

Stayed over the Easter weekend and had breakfast inclusive. I work in hotels and admired this property when I saw it last time visiting therefore wanted to experience it. Check in was easy and quick. No explanation about hotel facilities apart from breakfast as it was included. Late checkout request of 12pm was accepted with ease. Rooms were nice. Water...

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Thank JamesT10298
Hoddesdon, United Kingdom
Reviewed 6 days ago NEW

Our stay in melbour was made much bette by this hotel! The location is good with access to the central free transport area and the South Bank within easy walking distance The rooms are comfortable and reasonably spacious with everything you really need What made the difference James the concierge he helped with restaurant bookings and generally with the tings...

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1Thank Barry B
Melbourne, Australia
Reviewed 6 days ago NEW

all in all a very good hotel with exceptional service ,however it was tainted by the constant trouble with door keys not working,it happened 4 times in 3 days,and at one time when I rang from a friends room I was told to come down to reception to fix,i also found a set of used headphones on floor behind curtains,so...

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Thank arguswonderboy
Geelong, Australia
Reviewed 6 days ago NEWvia mobile

I had a one night stay here whilst training in Melbourne. The king bed was so comfortable and the pillows were the best I've ever slept on. The room was clean, quiet, spacious and perfect for a one night stay. It is in a great position and within walking distance to all the Melbourne sights. I would definitely stay here...

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1Thank Julie B
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear Julie B, Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased to hear that our pillow and bed was the most comfortable you have ever slept on also that we are located in a great location within Melbourne. I hope that we might have the opportunity to...

Sydney
Reviewed 1 week ago NEWvia mobile

I've checked In twice in the last week with a bad chest remaining from a bout of flu. I enquired whether it was possible to have a room with a bath - apparently for my room rate (over $300 a night) this isn't available. The rooms are comfortable however this didn't leave a great impression - in my view not...

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Thank peppersnaps
Canberra, Australia
Reviewed 1 week ago via mobile

Intercontinental is an exceptional hotel if you are in Melbourne for business or pleasure. Located in the heart of the CBD, it is a short walk to shops, the Casino and other attractions and a short taxi or tram ride to everywhere else (cab rank is at the door) I have stayed at this hotel more than 30 times, the...

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1Thank Slavo2014
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear Slavo2014, Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased to hear that you continue to enjoy staying at our property and that our central location is convenient to Melbourne's major attractions. I hope that you continue to choose to stay with us, and we can welcome...

Perth, Australia
Reviewed 1 week ago

This a stunningly beautiful hotel visually with retained features from its days as a woolstore! The service thruout our stay could not be faulted. We paid a little bit more and upgraded so that we had access to the Intercontinental Club which I think was well worthwhile. Breakfast in the Club, great coffee, all you need for breakky including a...

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Thank 286nicolej
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear 286nicolej, Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased to hear that you enjoyed your recent stay in our historic building. Your very nice comments will be passed on to our Club Lounge department. I hope that we might have the opportunity to welcome you back...

Kyogle, Australia
Reviewed 1 week ago

My husband and I were only here for one night, so in that short time, we had a very nice stay. The staff were VERY accommodating, and there was plenty of them. My husband arrived early (10am) and was allowed to go in early, which was impressive. The room was comfortable. not huge, but adequate. Beautiful bathroom, no bath in...

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Thank Bernadette D
InterContinentalMlb, Concierge at InterContinental Melbourne The Rialto, responded to this review

Dear Bernadette D, Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased to hear that we could arrange your room to be ready for your husbands early arrival. I am also glad to hear you felt our hotel is within a prime location of Melbourne. I hope that...

Brisbane, Australia
Reviewed 1 week ago via mobile

I stay at the Intercontinental/ Rialto Melbourne every month on business ... probably 25-30 times now, so i feel at home when I arrive. This is a delightful, historic, and character-filled hotel in the heart of the Melbourne CBD. It's an older hotel, but it has been renovated and maintained to the highest standards. In all my stays there have...

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Thank calvin066
InterContinentalMlb, Manager at InterContinental Melbourne The Rialto, responded to this review

Dear Calvin066, Thank you so much for sharing the kind review from your recent stay with us in Melbourne. I am so pleased that you have chosen to continue to stay at our hotel. From our rooms, historic building to the service you receive we hope we can continue to provide you with a home away from home. I hope...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Alluvial
Alluvial
Cuisines: Australian, International
Market Lane Bar
Market Lane Bar
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Celebrated as one of the world’s hottest and best new hotels by both Conde Nast Traveler and Wallpaper* magazines, InterContinental Melbourne The Rialto is a fascinating example of the city’s fusion of old and new. InterContinental Melbourne The Rialto represents the resurrection of one of the city’s last remaining examples of 19th Century Victorian Gothic architecture into a timeless and inspiring luxury hotel. Its city centre location on Collins Street is at the heart of the laneways, attractions and experiences that give Melbourne its international appeal. Behind the Gothic façade is a sleek yet intimate hotel that is home to two very different bars – the Bluestone Wine Lounge and the Market Lane Bar – and a variety of dining establishments, including Alluvial Restaurant and Guy Grossi’s exciting new venture, Merchant. InterContinental Melbourne The Rialto has also teamed up with Shannon Bennett, providing valet parking for his new Vue de monde restaurant on the 55th floor of the adjacent Rialto building. InterContinental Melbourne The Rialto’s warmth and exceptional service belies its size, with more than 250 guest rooms across two soaring wings, including a stunning collection of suites as well as the exclusive Club InterContinental lounge and facilities for premium guests. The hotel’s rooftop is also a destination itself, home to the kitchen’s own market garden and beehives, the Scandinavian-inspired swimming pool and the glass-encased fitness centre overlooking the Melbourne cityscape. Also available is the luxurious candle-lit East Day Spa offering east-meets-west treatments and therapies. Before guests arrive, they can take advantage of the concierges’ passion and Insider knowledge of the city. Chief Concierge, James Ridenour and his team are the key to authentic experiences of the real Melbourne and everything the city has to offer. ... more   less 

Additional Information about InterContinental Melbourne The Rialto

Address: 495 Collins Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $212 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Melbourne The Rialto 5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Intercontinental Melbourne The Rialto Hotel Melbourne
InterContinental Melbourne The Rialto Victoria
Hotel Style:
#10 Spa Hotel in Melbourne
#17 Business Hotel in Melbourne
#17 Romantic Hotel in Melbourne
#23 Family Hotel in Melbourne
#34 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Melbourne The Rialto staff and other travellers.
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Questions? Get answers from InterContinental Melbourne The Rialto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Currently there is construction going on around the hotel, ask for a room away from this activity.”
, 22 Apr 2017 | Read review
“We are on the 4th floor, we didn't have a city view”
BernadetteD987, 11 Apr 2017 | Read review
“Higher floors have a better view”
kleppy99, 4 Apr 2017 | Read review
“Don't trust room descriptions on their website.”
marccK6536HV, 3 Apr 2017 | Read review
“Executive level suites excellent”
ErnieY886, 16 Mar 2017 | Read review
5 of 5