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Grand Hyatt Melbourne

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#20 of 157 Hotels in Melbourne
Certificate of Excellence
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3,533 Reviews from our TripAdvisor Community

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Showing 3,447: English reviews
Sydney, Australia
Reviewed 29 July 2016

Lovely staff and the location was perfect, very relaxed and easy going environment. I would recommend this for romantic getaways and couples. Not really suited for families. Great concierge service! they will select your seats and print your boarding passes!

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Helpful?
Thank Viktoryia S
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Viktoryia S, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. We are pleased to read our staff were extremely helpful during your stay and we thank you for your kind comments. We hope to have the pleasure on welcoming you back to the hotel in the near future.

Sydney, Australia
Reviewed 29 July 2016

My partner and i spend 1 night at the Grand Hyatt, When we arrived we were greeted by polite and helpful staff that made us feel like true VIP's. We had an amazing room with a scenic view of the city. The Grand Hyatt is situated if a fantasic location close to world class resturants, shopping, transport and bars. We...

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Thank nrobbo95
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Nrobbo95, Thank you for taking the time to share your wonderful review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read our staff went above and beyond to make your stay special. We hope to have the pleasure of welcoming you back to the hotel in the near future.

Greater Newcastle, Australia
Reviewed 29 July 2016

I stayed for 4 days and was happy with the services and amenities of the hotel. The Grand Hyatt is modern yet also feels worn and dark in areas. The rooms are spacious and offer natural light with some of the higher floors offering great views over Melbournes sporting precinct. The Hotel health club is world class.

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Thank Chadjamesr
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Chadjamesr, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. We are pleased to read you enjoyed your stay and were able to utilise our City Club Fitness Centre. We look forward to welcoming you back to the hotel in the near future.

Sydney, Australia
Reviewed 29 July 2016

3rd time to be back here in 2016. I was welcomed to my room (1416) which was ready well before check in time. The bellboy staff are amazing as always, the reception staff more than courteous and friendly. Room was quiet and clean, spacious and the bathroom generous in size. I often ate room service and the food is A+...

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Thank C0LE316
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear C0LE316, Thank you for taking the time to share your wonderful review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read you enjoyed your stay was enjoyable and the staff went above and beyond to make your stay comfortable. Thank you for your comment regarding are valued staff especially Gary who is always cheerful at...

Melbourne, Australia
Reviewed 28 July 2016

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1Thank Susie R
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Manchester, New Hampshire
Reviewed 28 July 2016

We redeemed 4 room nights at the Grand Hyatt Melbourne for the start of our week in Melbourne. We arrived at 11am but unfortunately there no rooms available, and the friendly reception told us if we can wait until 3pm, we can get a higher floor room. Room 2725 is on the high floor, and is of average size. We...

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3Thank Lance-Travellot
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Lance-Travellot, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. We appreciate your comments regarding the view, I have noted this on your profile to avoid a office block view. We sincerely apologise about the disappointment you felt from the service your experience from the concierge desk, we continue to...

Melbourne, Australia
Reviewed 26 July 2016

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Thank Heather L
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Toowoomba, Australia
Reviewed 26 July 2016

We had a two day stay and found it very convenient to stay here so close to the city and MCG. We attended our 1st AFL match at the MCG an amazing experience which we thoroughly enjoyed. This trip we business and pleasure with my husband attending a conference will I enjoyed some retail therapy in Melbourne city.

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Thank Winyg468
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Winyg468, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read you had an enjoyable stay in Melbourne and you experienced an AFL match at the MCG, that is a true Melbourne stay! W hope to have the pleasure of welcoming you back to Grand...

Reviewed 26 July 2016 via mobile

We were excited to be embarking on another family adventure; this time a cold weather holiday. Unfortunately the check-in was awkward and did not bode well. Luckily the rest of the stay was great. A modern and clean suite. Meals were delicious. The location was great. We would recommend this hotel to others. The only catch was the expense.

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Helpful?
Thank Tracy W
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear Tracy W, Thank you for taking the time to share your experience following your recent stay at Grand Hyatt Melbourne. Thank you for providing your feedback regarding your check-in experience, however we are pleased to read the rest of the stay was enjoyable and you were able to enjoy the hotels facilities. We look forward to welcoming you back...

Reviewed 26 July 2016 via mobile

Stayed here back in September 2014. Staff were friendly and super helpful. Helped me out with the trams and arranging for a skybus pickup. Room service was great gentleman that brought food up was very cheerful and helpful. Room was good very comfortable nice big soft bed. Bathroom was clean and well kept.

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Thank TheOne O
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this review

Dear TheOne O, Thank you for taking the time to share your review of Grand Hyatt Melbourne. We are pleased to read you had an enjoyable stay and our staff were helpful with your transportation. We hope to welcome you back to Grand Hyatt Melbourne in the near future.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Melbourne hotel is a 5-star hotel on Collins Street in the centre of CBD, business, luxury shopping, theatre and restaurant district. The hotel is located within walking distance of Princess Theatre, Federation Square and Southgate. The hotel provides 548 rooms and suites with extensive meeting rooms and event facilities, spectacular upper and lower lobbies, the restaurant, Collins Kitchen, the bar, RU-CO, as well as an exclusive retail environment and innovative events venue, the residence. Guests booking into Club accommodation will enjoy all the benefits of the Grand Club lounge including personalised express check in and check-out, deluxe continental breakfast, all day refreshments, evening drinks with canapes and private meeting areas. For meetings and events, Grand Hyatt Melbourne offers the perfect combination of first-class function rooms, outstanding services and a range of flexible packages. For weddings our Melbourne hotel offers a range of romantic rooms for your special day. Grand Hyatt Melbourne also offers all guests' access to City Club Health & Fitness 24/7. ... more   less 

Additional Information about Grand Hyatt Melbourne

Address: 123 Collins St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $234 - $748 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Melbourne 5*
Number of rooms: 548
Reservation Options:
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Also Known As:
Grand Hyatt Melbourne Hotel Melbourne
Melbourne Grand Hyatt
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Victoria
Hotel Style:
#5 Family Hotel in Melbourne
#5 Romantic Hotel in Melbourne
#6 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Melbourne staff and other travellers.
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Questions? Get answers from Grand Hyatt Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room-service breakfast is expensive. Lots of good options outside the hotel.”
 of 5 bubbles JasonG390, 7 Dec 2016 | Read review
“The higher the better”
 of 5 bubbles V4697JJcherylb, 5 Dec 2016 | Read review
“Rooms facing the river or corner room are nicest. 2314 faced the river as an example.”
 of 5 bubbles richardbB8295QH, 18 Nov 2016 | Read review
“This review is on Collins Kitchen - the mai dining room of the Grand Hyatt”
 of 5 bubbles FOSSHILL, 16 Nov 2016 | Read review
“You must pay the extra for the Hyatt Cub.... So worth it”
 of 5 bubbles sallyh0lland, 10 Nov 2016 | Read review
5 of 5
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