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Grand Hyatt Melbourne

4,614 reviews
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Traveller (937)
Room & Suite (565)
Storyboard
Overview
  • Excellent65%
  • Very good23%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“collins kitchen”(159 reviews)
“the club lounge”(177 reviews)
“collins street”(162 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Grand Hyatt Melbourne
Special Offer: Staycation Package
Hotel deals
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,614)Write a Review
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Traveller rating
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2,853
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Show reviews that mention
All reviewscollins kitchenthe club loungecollins streetmarble bathroomstar hotelcorner roomroom servicefederation squarebeautiful hotelbuffet breakfastvalet parkingyarra riverking roomlate checklocation is excellentcentral locationcity
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11 - 15 of 4,491 reviews
Reviewed 1 week ago via mobile

Extremely slow and most of the time not working Wifi. Roaming calls also very poor reception. 3 to 4 star room interior. Left my scarf on couch at lobby last night around 8:30pm by mistake and this morning they said it’s not in lost and...More

Thank Great8899
Response from GrandHyattMel, Public Relations Manager at Grand Hyatt MelbourneResponded 1 week ago

Dear Great8899, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. We are disappointed to read of your experience, it is unfortunate we were not able to meet your expectation on this occasion. Your valuable feedback...More

Reviewed 2 weeks ago

Our room was on the 32nd floor. It was spacious, clean, quiet with a great view of the city. We had executive lounge access, and loved the layout, style and again the views of the city from the 31st floor were great. The evening nibbles...More

Thank eiles3
Response from GrandHyattMel, Public Relations Manager at Grand Hyatt MelbourneResponded 1 week ago

Dear Eiles3, Thank you for taking the time to share your wonderful review following your recent stay at Grand Hyatt Melbourne. We are delighted to read you experienced an enjoyable stay and were able to relax and unwind in the Grand Club Lounge. Thank you...More

Reviewed 2 weeks ago via mobile

Room quality of a bad roadside motel rather than a high class hotel. We arrived late at the hotel and were looking for the most basic thing to expect - sleep. Unfortunately the room (#2104) was terrible in terms of insulation - one could hear...More

1  Thank M Z
Response from GrandHyattMel, Public Relations Manager at Grand Hyatt MelbourneResponded 1 week ago

Dear M Z, Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne. We are disappointed to read you experienced a disturbed sleep upon your late arrival to the hotel and we sincerely apologise for the inconvenience...More

Reviewed 2 weeks ago via mobile

This hotel more than exceeded our expectations! Outstanding room with awesome views. Friendly and welcoming staff. Spotlessly clean and a fantastic location for deploring the city. We wish that we had time to stay even longer. Would highly recommend and will definitely be back. Wonderful...More

Thank EJW666
Response from GrandHyattMel, Public Relations Manager at Grand Hyatt MelbourneResponded 1 week ago

Dear EJW666, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. We are thrilled to read you experienced a wonderful visit to Melbourne and were able to enjoy our central location! Thank you for your...More

Reviewed 2 weeks ago

The level of service provided at all of the Hyatt hotels is exemplary and this one is no exception. I checked in after midnight and the front desk staff were warm and friendly. I particularly like the extra perks Hyatt provides for those members who...More

Thank AussyLady
Response from GrandHyattMel, Public Relations Manager at Grand Hyatt MelbourneResponded 2 weeks ago

Dear AussyLady, Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne. We are delighted to read you experienced a wonderful stay and a warm welcome from our valuable staff even quite late at night. Thank...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
USD 210 - USD 562 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Melbourne
#5 Romantic Hotel in Melbourne
#6 Business Hotel in Melbourne
#22 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 210 - USD 562 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Melbourne
#5 Romantic Hotel in Melbourne
#6 Business Hotel in Melbourne
#22 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (937)
Room & Suite (565)
Dining (64)
Pool & Beach (7)
Amenities (56)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
ldavis332017
23 February 2018|
AnswerShow all 3 answers
Response from GrandHyattMel | Property representative |
Hi ldavis332017, Thank you for your question, Grand Club Lounge access is inclusive of daily continental breakfast and evening drinks & canapés. If you were wanting the buffet breakfast at Collins Kitchen it is an... More
0
Votes
Katenpa
3 November 2017|
Answer
Response from Snarth | Reviewed this property |
Hi, you posted this question to TripAdvisor forum, not to the hotel itself. You probably want to email the hotel (from their website) to ask this question. Good luck!
0
Votes
forBrooke
13 October 2017|
AnswerShow all 9 answers
Response from GrandHyattMel | Property representative |
Hi forBrooke, The best way to arrive to the hotel is by taxi, it's roughly a 30 minute drive. The alternative way is by taking the skybus which is available at the airport and takes you to Southern Cross station. If you... More
0
Votes
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Room Tips
"Club level great for lounge breakfasts and evening snacks"
Read review
"Loved looking east and seeing sunrise over Melbourne."
Read review
"Rooms over looking the Yarra"
Read review
"Rooms on upper floors with views"
Read review
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