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Best Western Melbourne City

16 Spencer Street, Melbourne, Victoria 3000 Australia
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Traveller (433)
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#71 of 171 hotels in Melbourne
Location
Cleanliness
Service
Value
Located in Melbourne,VIC, the Best Western Melbourne City is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Taxi service
Massage
Baggage storage
Newspaper
24-hour check-in
Wifi
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Flatscreen TV
Walk-in shower
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Chinese, Hindi, Nepali
Hotel links
Special Offer:CLICK HERE TO BOOK DIRECT & SAVE
3103Reviews31Q+A100Room tips

Reviews
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anniejac2024 wrote a review Jan 2024
Dubbo, Australia1 contribution
Impressed by the accuracy of the website photo to the actual room! Staff are extremely obliging Fabulous location. Step outside to a train or tram, or an easy walk to city. The room is an adequate size for a very comfortable sleep. I would not hesitate to recommend this hotel
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Review collected in partnership with Best Western
Date of stay: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sapphire 22 wrote a review June 2022
Bridgend, United Kingdom65 contributions49 helpful votes
Hotel's Favourite
Arrived here from Wales UK to find the gentleman at reception was very polite and helpful. Our room was clean and comfortable and we enjoyed our stay .Only downfall was they didn't have any breakfast.But i would diffently stay here again
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Duke Diao, Owner at Best Western Melbourne City
Responded 23 Aug 2022
Good Afternoon Barbara T, I just wish to say thank you for the great feedback you provided on regarding your stay in June. It was greatly appreciated. We hope to see you next time you choose to stay with us. Kind Regards, Best Western Melbourne Management Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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anthx31415 wrote a review Dec 2023
2 contributions
I’ve stayed here a few times, it’s good value for money for the location straight next to Southern Cross station. It’s a bit small so good for single travellers or couples just sleeping there and chilling. 24 hour reception is good for peace of mind.
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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niranjanbhasu wrote a review Nov 2023
Sydney, Australia1 contribution
hotel is good to stay in and very near of southern train station as well very near to all main city. overall hotel is good to stay. peace environments. no any disturbance. Management looks perfect. thank you all staff mainly thanks manager
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kaytedid_oz wrote a review Nov 2023
Melbourne, Australia2 contributions
Best “just need a place to sleep” I remember. All the basics I needed. At first I was concerned about being in the centre of the hotel with a window out into the hall but it meant no street noise. It did mean some light leakage overnight with no curtain capping. When someone is showering in the room above it can be noisy but it’s easily tolerated. The bed is quite firm however I slept with no discomfort. None of these are complaints; they are observations for others to consider.
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Natalia L wrote a review Nov 2023
9 contributions
Excellent location, Convenient for walking around the city and main transport is 3-5 minutes away. I lived on the first floor in a room with a balcony. there was no view of the street, but this did not matter since I only spent the nights at the hotel. Friendly staff. Many of the city's important attractions are within 20-30 walks or a couple of tram stops
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Date of stay: November 2023Trip type: Travelled solo
Room Tip: It was cold at nights, I visited Melbourne in November. everything you need is in the room...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Go384120 wrote a review Nov 2023
1 contribution
I just loved this hotel, especially its staff! David on front desk has years of experience and a ‘can do’ attitude.l found the room excellent; comfy bed, tv/ Wi-fi, and very clean. Its proximity to Southern Cross coming from the airport was fabulous & then taking the train out to the Eastern suburbs ( or actually anywhere) so convenient. It also was surprisingly quiet for a CBD hotel . We’ve booked over xtmas too!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Just go there it’s great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Darrel V wrote a review Nov 2023
Coppell, Texas61 contributions57 helpful votes
Do not stay here! The only thing good to say was that it was clean. Parking is a disaster - one cannot even drop off luggage without risk of death from busy street. Zero eating availability on premises and eateries nearby are horrible. The bathroom door is broken. The shower us a joke. The room so noisy from nearby train and street noises that it makes sleep non existent. Heater / air conditioner broken.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Linda F wrote a review Oct 2023
1 contribution
I always stay here on my visits to the city, and the hotel is clean and comfortable, and the staff are very friendly and helpful. I also value the position of the hotel, as a single woman travelling alone, it is easy to access by public transport, and in a brightly lit area, where I feel safe walking alone.
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Maria C wrote a review Oct 2023
Wodonga, Australia182 contributions61 helpful votes
+1
Excellent location. Very close to Southern cross station. Walking distance to Bourke street mall. Easy to catch a tram. I rated 3 because the room is very small. I am happy to come back and stay again. Staff are very friendly and accommodating.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$119 - AU$198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pensione hotel melbourne - by 8 melbourne, pensione boutique hotel melbourne
FORMERLY KNOWN AS
Pensione Hotel
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
114
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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BEST WESTERN MELBOURNE CITY (AU$119): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Best Western Melbourne City
Which popular attractions are close to Best Western Melbourne City?
Nearby attractions include Haigh's Chocolates Rialto (0.4 km), Viri VR (0.1 km), and SEA LIFE Melbourne Aquarium (0.3 km).
What are some of the property amenities at Best Western Melbourne City?
Some of the more popular amenities offered include free wifi, dry cleaning, and laundry service.
Which room amenities are available at Best Western Melbourne City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Melbourne City?
Guests can enjoy free instant coffee during their stay.
Is parking available at Best Western Melbourne City?
Yes, parking is available to guests.
What are some restaurants close to Best Western Melbourne City?
Conveniently located restaurants include Vue De Monde, Delhi Streets Indian Street Food, and The Grain Store.
Is Best Western Melbourne City located near the city centre?
Yes, it is 0.3 km away from the centre of Melbourne.
Are any cleaning services offered at Best Western Melbourne City?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Best Western Melbourne City?
The staff speaks multiple languages, including English, Chinese, Hindi, and Nepali.
Are there any historical sites close to Best Western Melbourne City?
Many travellers enjoy visiting Old Melbourne Gaol (1.7 km), St. Patrick's Cathedral (2.2 km), and Parliament House of Victoria (1.9 km).
Is Best Western Melbourne City accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.