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Pullman Melbourne Albert Park

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#63 of 157 Hotels in Melbourne
Certificate of Excellence
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Pullman Melbourne Albert Park
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1,316 Reviews from our TripAdvisor Community

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Showing 1,288: English reviews
Melbourne, Australia
Reviewed 1 week ago

We keep coming back to this fabulous hotel for a reason. It's the best!! The staff are wonderful, especially Stephen who always makes sure my stay is unforgettable. The rooms are lovely and clean and the views of the lake are spectacular. Great location, close to Chapel st. and the CBD. The breakfast is fantastic, so many choices! We will...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Debra T
Llewellyn W, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear trim1, Thank you for taking the time to review your recent experience at Pullman Melbourne Albert Park. I am delighted to hear that you enjoy staying with us and we look forward to welcoming you back again soon. Kind regards, Mr Llewellyn Wyeth General Manager

Greater Melbourne, Australia
Reviewed 1 week ago

The business lounge was closed and no notification was done even though i am a Platinum member. I would have stayed at one of the other accor hotels if i had known. The staff were however very good I should have been notified particularly when it was booked through the accor website

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Olsen G
Llewellyn W, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear Olsen G, Thank you for taking the time to write a review about your recent stay at Pullman Melbourne Albert Park. I am very sorry to hear that there was a communication breakdown in advising you that our Executive Lounge closure over the Christmas / New Year period and apologise for the inconvenience that this caused to you. Your...

Melbourne, Australia
Reviewed 1 week ago

Arriving at the bar and ordering a drink to find that it was complimentary because of a hot day was awesome. It gave us an immediate thrill to be here and felt well looked after. We stayed on the 6th floor in a modern room with great convenience. No complaints. Really enjoyed our stay.

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Helpful?
Thank LetsLookAround
Llewellyn W, General Manager at Pullman Melbourne Albert Park, responded to this review

Dear LetsLookAround, Thank you for your fantastic review about your experience at Pullman Melbourne Albert Park. It is always a pleasure to receive positive feedback from our guests and we look forward to welcoming you back again soon. Kind regards, Mr Llewellyn Wyeth General Manager

Manchester, United Kingdom
Reviewed 1 week ago via mobile

Stayed for 3 nights in a twin room. Overall a good hotel, plenty of variety at breakfast, fantastic concierge staff, nothing too much trouble. However I don't know if we were just unlucky but housekeeping was poor. If you have a feather allergy don't expect non feather bedding - they haven't got any. You get sheets on your bed and...

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Helpful?
Thank Mazzamo
Llewellyn W, Guest Relations Manager at Pullman Melbourne Albert Park, responded to this review

Dear Mazzamo, Thank you for taking the time to write a review about your recent experience at Pullman Melbourne Albert Park. I am very disappointed to hear that there were various aspects of your stay that were not up to standard and appreciate you sharing your feedback. I would appreciate the opportunity to discuss your feedback further and have sent...

Brisbane, Australia
Reviewed 3 weeks ago

Well located, good, clean property. As platinum member, normally I'd have exec lounge. Due to festive season we were directed to Atrium Bar & service provided by Ann-maree was outstanding. Clone her!!

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Thank 0VT
Llewellyn W, General Manager at Pullman Melbourne Albert Park, responded to this review

Good Afternoon OVT Thank you for taking the time to review your recent stay at Pullman Melbourne Albert Park. It is fantastic to hear that you thoroughly enjoyed your stay and we look forward to welcoming you back again soon. Kind regards, Mr Llewellyn Wyeth General Manager

Reviewed 3 weeks ago via mobile

Stayed for two nights. first night waited for 15 minutes before someone came at reception to speak to us. Rooms dont even have a microwave. Parking price is ridiculous provided the rooms are already hella expensive. The service was bad though the view of the lake was alright. wouldn't stay again! very disappointed by the service standards.

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Helpful?
Thank Asif A
Llewellyn W, General Manager at Pullman Melbourne Albert Park, responded to this review

Good Afternoon Asif A Thank you for taking the time to review your recent stay at Pullman Melbourne Albert Park. I am sorry that you had to wait at the reception desk for attendance, we have microwaves available via our housekeeping department. We wish you a Happy New Year and a Prosperous 2017 Kind regards, Mr Llewellyn Wyeth General Manager

Canberra, Australia
Reviewed 3 weeks ago

Booked into the hotel. Shower area was shocking. Black mold in between the tiles. Slippery floor. Hot room air con didn't work well. Opened the window to try to get fresh air and below us on ledge was a pile ( around 50-100) cigarette buts where outside, So consequently smelled of smoke. Also we had to hide our coffee cups...

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Thank krissy54
Llewellyn W, General Manager at Pullman Melbourne Albert Park, responded to this review

Good Afternoon krissy54 Thank you for taking the time to write a review about your recent experience at Pullman Melbourne Albert Park. I was very disappointed to hear about your experience and concerned about the issues that you have raised as this is certainly not in line with our usual high standards. I would appreciate the time to discuss this...

Reviewed 3 weeks ago via mobile

Facing Albert Park and Lake View. What a nice day to start your day when you wake up. Room was clean, tidy, smart design. Lobby is sooo huge and they have computer and printer there if you need anything to print. Close to CBD only about 10 mins drive. Could not fault anything.

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Thank Jenny O
Llewellyn W, General Manager at Pullman Melbourne Albert Park, responded to this review

Good Afternoon Jenny O Thank you for taking the time to review your recent stay at Pullman Melbourne Albert Park. It is fantastic to hear that you thoroughly enjoyed your stay and we look forward to welcoming you back again soon. Kind regards, Mr Llewellyn Wyeth General Manager

Sydney, Australia
Reviewed 3 weeks ago

Great Staff and service Quick to the city or St Kilda or Hampton Road for dinner or down the highway to the recently remodelled and massive Chadstone shopping centre and Hoyts cinemas complex Just a great hotel

Review collected in partnership with Accorhotels.com
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Helpful?
Thank stevenhX1784UI
Llewellyn W, General Manager at Pullman Melbourne Albert Park, responded to this review

Good Afternoon stevenhX1784UI Thank you for taking the time to review your recent stay at Pullman Melbourne Albert Park. It is fantastic to hear that you thoroughly enjoyed your stay and we look forward to welcoming you back again soon. Kind regards, Mr Llewellyn Wyeth General Manager

Cambridge
Reviewed 3 weeks ago

After a flight from London had to wait 2 hours for my room - even though i'd paid for it the previous night, not a great start or impression of a hotel where i was to spend two weeks. Room was good and well maintained - housekeeping service was mostly awful (when they actually turned up). Breakfast was good but...

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Helpful?
Thank Derryaire
Llewellyn W, General Manager at Pullman Melbourne Albert Park, responded to this review

Good Afternoon Derryaire Thank you for taking the time to write a review about your recent experience at Pullman Melbourne Albert Park. I was very disappointed to hear about your experience and concerned about the issues that you have raised as this is certainly not in line with our usual high standards. I would appreciate the time to discuss this...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Pullman Melbourne Albert Park is located opposite Albert Park Lake, just minutes from Melbourne’s CBD and St Kilda’s beaches. The hotel offers 379 spacious guest rooms featuring LCD TV's, on demand movies, satellite television and internet access, in-room safe, iron and ironing board, mini-bar as well as tea & coffee making facilities. The hotel also features a gymnasium, indoor pool, spa and sauna as well as three dining outlets. ... more   less 

Additional Information about Pullman Melbourne Albert Park

Address: 65 Queens Rd, Melbourne, Victoria 3004, Australia (Formerly The Sebel )
Region: Australia > Victoria > Melbourne
Price Range: $161 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Melbourne Albert Park 5*
Number of rooms: 169
Reservation Options:
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Also Known As:
The Sebel & Citigate Albert Park Melbourne Hotel Melbourne
The Sebel And Citigate Albert Park Melbourne
Sebel Albert Park Hotel Melbourne
Pullman Melbourne Albert Park Victoria
Hotel Style:
#23 Romantic Hotel in Melbourne
#47 Family Hotel in Melbourne
#48 Business Hotel in Melbourne
#60 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Melbourne Albert Park staff and other travellers.
5 questions
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Questions? Get answers from Pullman Melbourne Albert Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlook Albert and pay the extra for corner room if possible”
 of 5 bubbles 0VT, 27 Dec 2016 | Read review
“7th Floor and upwards Park View rooms seem to be have been refurbished”
 of 5 bubbles Derryaire, 24 Dec 2016 | Read review
“Bayview rooms are beautiful”
 of 5 bubbles LWNJS, 16 Dec 2016 | Read review
“Try to get room overlooking the park. My room looked over rooftops and the view was uninviting.”
 of 5 bubbles JanRH, 10 Dec 2016 | Read review
“Pay the extra for 9th floor and ask for sea facing. Just amazing views.”
 of 5 bubbles peterw582, 10 Dec 2016 | Read review
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