Pullman Melbourne Albert Park
65 Queens Rd, Melbourne, Victoria 3004 Australia
Lowest prices for your stay
USD 138
Fully refundable before Sun, 17 Dec
USD 137
Fully refundable before Sun, 17 Dec
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USD 134
PricelineUSD 138
Hotels.comUSD 137
PullmanUSD 151
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About
#109 of 415 hotels in Melbourne
Location
Cleanliness
Service
Value
Pullman Melbourne Albert Park is located opposite Albert Park Lake, just minutes from Melbourne’s CBD and St Kilda’s beaches. The hotel offers 379 spacious guest rooms featuring LCD TV's, on demand movies, satellite television and internet access, in-room safe, iron and ironing board, mini-bar as well as tea & coffee making facilities. The hotel also features a gymnasium, indoor pool, spa and sauna as well as three dining outlets.
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Property amenities
Paid public parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Car hire
Business Centre with Internet Access
Car park
Free wifi in the business centre
Paid wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Business
Languages Spoken
English, Chinese, Hindi, Tamil
Location
66Somewhat walkable
Grade: 66 out of 100
27Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
65 Queens Rd, Melbourne, Victoria 3004 Australia
Getting there
Rental CarsSee car hire from USD 25/day
1756Reviews10Q+A100Room tips
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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I have created a new TA account as previously my partner and I used to have one account. I had been to Pullman Albert Park three times, once in 2022 during GP and this year again, both times with my partner and me alone in October. In 2022 we had issues as the hotel had just reopened after Covid and like many places, it was chaotic. My then partner, an avid F 1 fan, had paid a premium rate and we were unhappy with the service and the room. Having complained to a friend who was then the Marketing Manager for the group, who also happened to be staying, we were introduced to the General Manager, Michael. We thought he managed our issues very professionally and we ended up booking for this year again. Michael met us this year and we had a drink and again, he was charming. My partner and Michael shared many stories about F1, the different tracks and drivers etc., This time in October, I had to come to the CBD and as I had a good impression of the hotel, I asked my friend to book the Pullman as she was travelling on business. The reception was a total disaster while checking in and I was trying to call Michael but he was not answering. As we had to wait for a while we went to the bar and again, as they seemed to be short of staff we did not end up getting a drink, having waited for a while. Finally the room was provided and I felt we were not welcomed with courtesy and was disappointed that I could not get through to Michael as well. The next morning we came for breakfast we asked for the General Manager Michael and someone else turned up. I was confused and said that I asked for Michael but the person said that Michael is no longer with the company. I then said that I tried calling Michael but he was not answering. We were then told that the number does not belong to Michael and we felt strange the way we were told about Michael as if the person did not want to do anything with this conversation. Finally we did not say anything about the issues as we were leaving that afternoon anyway but feel disappointed.…
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Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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This hotel is obviously experiencing staffing issues as all customer service experiences were unacceptably slow. Check in procedure took 30 minutes, room service for drinks was 45 minutes and attempting to resolve a refund for for the cancelled room service was over 30 minutes. In the hotel lobby is was evident the front of house staff were fielding concerns from many customers. We are generally understanding people but this was our most frustrating and disappointing hotel stay (world wide).
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Had a wonderful night’s stay at the Pullman last weekend. Last time we stayed there we had an unpleasant and unpleasant experience. Hotel management went above and beyond to make amends - ensuring our experience this time was fabulous. Special thanks to hotel management- especially Rhett.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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4 nights in the Hotel from Hell. Where to begin?: 1. The room is old and tired, with none of the usual inclusions. No glasses other than bathroom. No cold water - nothing at all. It's very downmarket for the price, reminiscent of a highway motel (not at highway motel prices). 2. The hotel, including the foyers, was completely taken over for the entire weekend by a massive HiFi sales event. After threading our way through displays and ticket lines in the foyer, we made it to the lift, hidden behind a temporary ticketing booth. The noise in the foyer from the HiFi demos is loud and intrusive to say the least, and in the room, 2 floors up, it reverberates, all day, like a thunderstorm. The only place to find some peace was either in a deserted entry foyer or in the nearby park. The foyers, bar and coffee bar are packed all day with HiFi salespeople. Don't expect a restful, or respectful, stay. It's like an all-day disco. 3. The internet connection is not useable. Connection speeds in the room (on three devices) range from 0 to 4.1 Mbps. All attempts to fix this failed. 4. All dining room coffee machines were inoperative at breakfast. The only option was to purchase a coffee from the adjacent coffee bar (on top of the $40 breakfast buffet). 4. The hotel foyer and dining room clearly do not have a curated music playlist or policy. The dining room has a boombox on the floor playing hip-hop pop at breakfast. The main foyer / coffee shop is little better. It's completely inappropriate for the venues or time of day. On balance, the front of house staff are helpful and cheerful, but worked off their feet. They clearly have no authority, and it shows. Beyond that, management just falls off a cliff. A persistent problem that was reminiscent of the Novotel Crackenback many years ago. Unable to find another hotel in the area for our last two nights, so it looks like we are stuck with it. Easily one of our worst hotel experiences in the world.…
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Check what events may be on at the time of your visit. Understand that some of the rooms are...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We had the pleasure of staying at Pullman Melbourne Albert Park during a recent business conference trip. Rhett Constantine, the Chief Concierge, and his outstanding team truly made our stay something special. Our 3-night work trip with the LUXit team, from 9 July to 12 July, was an absolute delight. The rooms struck a perfect balance between modern style and comfort, and every little detail had been carefully considered, including a thoughtful welcome gift waiting for us in our room, underlining their hospitality. They accommodated us with an early check-in so we could start working, which was very helpful. As frequent travellers, we recommend Pullman Melbourne Albert Park to anyone, especially business travellers. Their inviting rooms, attentive service, and exceptional value for money make them a standout choice.…
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Date of stay: July 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I was there for 5 days for a business and leisure conference, the location of the hotel is just fabulous, it's right across Albert park and the lake, where I went 2 times for a stroll n jog in the morning. St. Kilda beach is about 2 kms through some nice neighborhoods where you get to see the local housing and the culture. Nice comfortable beds and well maintained property. I would like to mention our morning buffet manager or host Jessica who was always smiling and welcoming us, she is someone who loves her job and always was very warm n welcoming towards all the guests, always ready to help and give you some small tips about the city and the culture. I really admired her spirit and enthusiasm at her job, something I learnt from her. Great buffet breakfast the menu being the same everyday but lots of variety to offer. The tram service is just 400 meters behind the hotel and there is a tram that goes straight to the city centre at AUD 5 max. They have an indoor all season swimming pool and a great gym. 2 nice bars serving good cocktails and house spirits. I would highly recommend this hotel to everyone one for its good location. Only once I faced the problem with room cleaning that they did not clean up the toilet of my room but otherwise the stay was a great one. Very helpful staff at the front desk and at the buffet breakfast area. …
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Booked through Luxury Escapes, the room was lovely and great view over the park. However, the breakfast was inedible. They ran out of food and we had to wait 20 minutes for the buffet to be topped up. When it was the food was cold and the quality and taste inedible.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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winsonforpresident wrote a review July 2023
Bandar Lampung, Indonesia30 contributions15 helpful votes
+1
I booked 10 nights at Pullman Albert Park, and got upgraded into privilege room. It was a pleasant stay. It shares the same facilities (restaurant, gym, pool etc) with Mercure, but it felt more like you're in Mercure than in Pullman. The hotel is a short tram trip to CBD. The tram stop is within walking distance, so it was convenient. I love that it is facing the Albert Park lake, such a vibe! The building is a bit old, but the room was still comfortable. The service was very good, everyone was really friendly. The only downside was that they looked understaff. I had to carry my own luggage when I left, and not many staff were present especially in the restaurant. But, everyone was very helpful! This hotel offers good value for longer stay. It's a perfect place if you want to explore more local activities such as: visiting the markets, exploring the surrounding (you can go to Royal Botanic, National Gallery of Victoria, Shrine of Remembrance), or going to the beach. Thank you for the pleasant experience! …
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Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
Thank you Mr. Vincent for taking care of our upgraded room on 7th floor. Thank you team for saving my valuables with you for so many days! We had beautiful views of the lake and the Albert park and also had good options in food - vegan and non vegetarian. Very good rooms and extremely courteous and honest staff.
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Date of stay: October 2022Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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This was a very average hotel experience. To start with a positive, I can say that the room was clean. Also the check in and check out experience was easy and the staff were friendly. But aside from these things, this Pullman is below par. There were damp patches of carpet throughout my room when I first arrived (unfortunately discovered while I was wearing socks). The decor looks like it hasn’t been updated since the ‘90s. The pillows were TERRIBLE. Big, hard and completely impossible to sleep on. The two single beds clumsily joined together to make the king didn’t help either. Not to mention the lack of soundproofing which meant that every conversation outside my door at ALL HOURS was easily audible. There was no complimentary water provided in the room and the breakfast buffet was very basic and unappetising. This Pullman has a lot of work to do if it’s supposed to be part of the same hotel chain as the Pullman On The Park (which is beautiful, modern and has an incredible restaurant).…
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Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
USD 138 - USD 194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sebel & citigate albert park melbourne hotel melbourne, the sebel and citigate albert park melbourne, sebel albert park hotel melbourne
FORMERLY KNOWN AS
The Sebel
LOCATION
AustraliaVictoriaMelbourne
NUMBER OF ROOMS
169
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Claim Your ListingPULLMAN MELBOURNE ALBERT PARK (AU$210): 2023 Prices & Reviews - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Pullman Melbourne Albert Park
Which popular attractions are close to Pullman Melbourne Albert Park?
Nearby attractions include Shell House (0.4 km), Village Melbourne (0.4 km), and Albert Cricket Ground (0.4 km).
What are some of the property amenities at Pullman Melbourne Albert Park?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Melbourne Albert Park?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Melbourne Albert Park?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Melbourne Albert Park?
Yes, a parking garage, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Pullman Melbourne Albert Park?
Conveniently located restaurants include Windows Restaurant, Woods Cafe - Bar - Restaurant, and The Little Pho Cafe.
Are there opportunities to exercise at Pullman Melbourne Albert Park?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Pullman Melbourne Albert Park?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Melbourne Albert Park offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Melbourne Albert Park?
The staff speaks multiple languages, including English, Chinese, Hindi, and Tamil.
Are there any historical sites close to Pullman Melbourne Albert Park?
Many travellers enjoy visiting Old Melbourne Gaol (4.8 km), St. Patrick's Cathedral (4.4 km), and The Johnston Collection (3.8 km).