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Mercure Welcome Melbourne

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Mercure Welcome Melbourne
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4,069 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Welcome Melbourne
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Showing 3,865: English reviews
Melbourne, Australia
Reviewed 2 weeks ago

I have been making several bookings for a weekend in May 2017 and the assistance and support I have received from their top management has been superb. Our expectations for a pleasant time are very high.

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Helpful?
Thank Richard D
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Richard D, Thank you for feedback. I am pleased that you have received assistance & support needed with your reservation for your stay with us in May 2017. Please feel free to contact myself if we can be of any further assistance with your reservation. Sincerely, Alex Mihardja Operational Project Manager

Sirmione
Reviewed 2 weeks ago

In an excellent position close to the heart of the city and easily accessed by public transport. The airport transfer is easy via Skybus. (Don't go for Starbus). The restaurant is a bit atmospherically cold but the vegetable curry was delicious. They even give you a $10 a day discount if you don't have your room cleaned. And who needs...

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Helpful?
Thank Scowie60
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Scowie60, Once again, I thank you for sharing your experience after your recent stay with us through Tripadvisor. . It is lovely to hear that you found our location perfect for your time in Melbourne. Very happy that you took advantage of our Green Initiative We look forward to welcoming you back when you are next in town! Sincerely,...

Toronto, Canada
Reviewed 2 weeks ago

Room a good size and bathroom a good size....includes a tub. Really liked the toiletries. Bed so hard we both ended up with sore backs. Sofa so soft, you were almost on the floor. Free tram outside the door amazing. Lots of places to eat. Concierge was extremely helpful every day. Wi-fi worked great.

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Helpful?
Thank WorkToTravel_1111
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear WorkToTravel_1111, Thank you for being positive in what we do well and for bringing to our attention what we can change. We hope that we can still look forward to welcoming you back in the future. Sincerely, Alex Mihardja Operational Project Manager

Eaton
Reviewed 2 weeks ago

Walking distance from Southern Cross station, or if used Sky bus from Airport take the free Sky bus hotel shuttle direct to the door. Close to free trams, taking you all around the city. Many eateries close by. Efficient welcoming check in. Luggage storage secure and efficient.Room adequate, but small. Bathroom small, shower only( our choice), basic amenities. bed and...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank megarocket
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear megarocket, Thank you for your review. We're pleased to see you enjoyed the convenient location of the hotel. I am sure that fellow travelers appreciate your tip. We hope to see you again on your next visit to Melbourne. Sincerely, Alex Mihardja Operational Project Manager

Herzliya, Israel
Reviewed 2 weeks ago

We stayed twice at the Mercure during our trip. Overall the impression is favorable, with one big exception at the end of the first stay, when we could not get a taxi to the airport after the 'White Night' (morning of 19/2) and had to carry luggage two blocks away - this despite being assured the evening before that taxis...

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Helpful?
Thank Dan R
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Dan R, Thank you for your time in providing a review. I apologize that what's otherwise a great stay, got marred due to circumstance at departure time on the end of your first stay. Rest assured that I have personally addressed your valid concern to our Front Office Manager for his urgent attention. Sincerely, Alex Mihardja Operational Project Manager

Adelaide, Australia
Reviewed 3 weeks ago via mobile

The Mercure Welcome has different types of rooms. It is situated central CBD - close to all major tourist attractions. Catch a tram right out the front door. A couple of minutes walk to David Jones, Myers and all the trendy shops and arcades. Short walk to China Town and lots of choices of restaurants. Valet Car parking at a...

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Helpful?
Thank Carolyn K
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Carolyn K, Thank you so much for taking the time to write a positive review about your recent stay. We look forward to see you again in Melbourne on your next holiday. Sincerely, Alex Mihardja Operational Project Manager

Tauranga, New Zealand
Reviewed 3 weeks ago

Review collected in partnership with Accorhotels.com
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Thank craigrO4495NN
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

tugun
Reviewed 3 weeks ago

Stayed @ the Mercure Welcome for 3 nights for the Avalon Airshow , as said on Previous comments , 2 older Hotel s in 1 , Room is reasonable , Bed & A/C Excellent, Location in the Centre of the City , Staff i found to be friendly & organised , id give them 4 stars , Buffet Beakfast a...

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Thank keezaTugun
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear keezaTugun, Thank you for your recent patronage - appreciate your feedback and we are taking them onboard. The location of the hotel would have been one of the greatest advantages of your stay. As you are in the centre of the city with all tourist attractions and shopping and eating places at your doorstep. We hope to see you...

Bega, Australia
Reviewed 3 weeks ago

Review collected in partnership with Accorhotels.com
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Thank 48Belly51
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Brisbane, Australia
Reviewed 3 weeks ago

We loved staying at the Mercure Welcome. The location is excellent, the breakfast was lovely and staff were very friendly. The room was clean and comfortable and the bathroom was small but modern and clean. We will definitely stay there again when in Melbourne

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Sharon O
Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Sharon O, Thank you for the review. I am delighted to read that you found the hotel is located in a great location and at a reasonable price. We look forward to see you again and for you to enjoy another enjoyable stay. Sincerely, Alex Mihardja Operational Project Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants, the 3.5-star Mercure Welcome Melbourne hotel is located in the very heart of Melbourne's CBD and offers guest affordable budget accommodation and a base from which to explore all the attractions and events in Melbourne. Shopping meccas like Emporium Melbourne, Bourke Street Mall and H&M are right on the doorstep of the Mercure Welcome Melbourne hotel, plus other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. Guests can conveniently also take advantage of the free CBD tram service, with a tram stop just metres from the entrance. ... more   less 

Additional Information about Mercure Welcome Melbourne

Address: 265 Little Bourke St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $113 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Welcome Melbourne 3*
Number of rooms: 330
Reservation Options:
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Also Known As:
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Welcome Melbourne staff and other travellers.
23 questions
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Questions? Get answers from Mercure Welcome Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have double doors so you don't hear anyone in the halls”
 of 5 bubbles WorkToTravel_1111, 9 Mar 2017 | Read review
“anywhere seemed ok”
 of 5 bubbles keezaTugun, 5 Mar 2017 | Read review
“Stay away from elevator rooms”
 of 5 bubbles Bridgewaterboy, 25 Feb 2017 | Read review
“8th floor very quiet”
 of 5 bubbles Mrswong35, 16 Feb 2017 | Read review
“Request a room that does not have interconnecting doors”
 of 5 bubbles 482andyw, 13 Feb 2017 | Read review
5 of 5