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Mercure Welcome Melbourne
4,816 reviews
#124 of 170 Hotels in Melbourne
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265 Little Bourke St, Melbourne, Victoria 3000 Australia
Lowest prices for your stay
USD 107
Free cancellation until 09/07/22
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Room & Suite (261)
Dining (40)
About
#124 of 170 hotels in Melbourne
Location
Cleanliness
Service
Value
Surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants, the 3.5-star Mercure Welcome Melbourne hotel is located in the very heart of Melbourne's CBD and offers guest affordable budget accommodation and a base from which to explore all the attractions and events in Melbourne. Shopping meccas like Emporium Melbourne, Bourke Street Mall and H&M are right on the doorstep of the Mercure Welcome Melbourne hotel, plus other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. Guests can conveniently also take advantage of the free CBD tram service, with a tram stop just metres from the entrance.
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Property amenities
Valet parking
Free internet
Restaurant
Car hire
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Paid public parking nearby
Wifi
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Taxi service
Concierge
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Telephone
Flatscreen TV
Bath / shower
Hair dryer
Wardrobe / wardrobe
Iron
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
1027Restaurantswithin 0.5 km
228Attractionswithin 0.5 km
Contact
265 Little Bourke St, Melbourne, Victoria 3000 Australia
Getting there
Rental CarsSee car hire from USD 29/day
4816Reviews34Q+A100Room tips
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I will prefix this review by stating that I stayed in the Mercure Welcome during hotel quarantine. So location and ammenities cannot be factored into my review as they were irrelevant. The room was tiny and clearly old. The bed was not comfortable, you could feel the springs in the mattress. On the plus side the food supplied was excellent and the service was good.
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Date of stay: October 2021
Rooms
Cleanliness
Service
Room Tip: You definitely want a superior room not a standard.
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Helpful
Staff Paula is so rude and not even helpful too. Their customer service is so poor. Also, this hotel is a quarantine jail. Dark rooms, no sunlight. Terrible foods, you will loose weight in 14days and foods from friends and relatives are not allowed. You will get nothing but anxiety and depression with them. Train your staff for a better customer service atleast.
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Date of stay: July 2021Trip type: Travelled with family
Helpful
If youre coming to Australia DONOT quarantine in Melbourne. Why: $3000 for 14 days 1.5 star 30 year old hotel Forbidden to get parcels or food from friends Forbidden to buy any alcohol from outside Must pay very high charges for food alcohol($7/can) and Laundry Unfriendly aggressive people running the quarantine Ugly rooms facing a wall. Poor support if struggling with mental health. No possibility of fresh air nor exercise
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Date of stay: June 2021
Rooms
Cleanliness
Service
Room Tip: there arent any thisis a dump
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2 Helpful votes
Helpful
Reading several other recent experiences it seems that the frustrations of being in quarantine for 14 days have somehow clouded guests perception. Being in my last day I can only praise the hotel staff as well other support staff for their outstanding daily care and genuine approach. My room 1248 has pretty rewarding views, the room is tidy, functional and clean.....wifi is slow, but my Mobile phone was a logical fix. The Hotel Manager James and his team should be congratulated to enabling so many returning Australians to come out of quarantine without any harm. The food package has a good variety, seems mostly healthy and if you crave for something different go for room service or order via UberEats. Rooms are very sound proof, the hotel is nice and quiet and location is near perfect.....ok when locked away it doesn’t help....but after COVID this Hotel is simply a gem 💎 when you want CBD location, a basic but comfy room at sharp pricing. The first time ever I stayed in the same room for consecutive 14 days...a worthwhile experience, being able to learn more about myself. Ah, nearly forgot.....barrister coffees are worth every $......a real treat and look at things from a brighter angle......when do you ever get everything just delivered to your front door.....it doesn’t get any easier. Well done and a hugely big thank you for keeping me safe😎…
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Date of stay: February 2021Trip type: Travelled solo
1 Helpful vote
Helpful
We are here incarcerated for 2 weeks in this depressing shabby room. No daylight to see..grey wall put of room. Claustrophobic in every sense. Why use this monstrosity of a hotel when others around. Cheap for this purpose for the government no account for citizens.
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Date of stay: January 2021Trip type: Travelled as a couple
2 Helpful votes
Helpful
PRICE RANGE
USD 65 - USD 113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure welcome melbourne hotel melbourne, accor welcome melbourne
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
330
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Claim Your Listing Frequently Asked Questions about Mercure Welcome Melbourne
Which popular attractions are close to Mercure Welcome Melbourne?
Nearby attractions include Drinking History Tours (0.07 km), Block Arcade (0.3 km), and Lightning Ridge Opal Mines (0.5 km).
What are some of the property amenities at Mercure Welcome Melbourne?
Some of the more popular amenities offered include an on-site restaurant, breakfast buffet, and dry cleaning.
Which room amenities are available at Mercure Welcome Melbourne?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Mercure Welcome Melbourne?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at Mercure Welcome Melbourne?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Mercure Welcome Melbourne?
Conveniently located restaurants include 11 Inch Pizza, Da Guido 365, and Roule Galette Melbourne.
Is Mercure Welcome Melbourne located near the city centre?
Yes, it is 0.9 km away from the centre of Melbourne.
Are any cleaning services offered at Mercure Welcome Melbourne?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Mercure Welcome Melbourne?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Mercure Welcome Melbourne?
Many travellers enjoy visiting Old Melbourne Gaol (0.5 km), St. Patrick's Cathedral (1.0 km), and Rippon Lea Estate (8.0 km).
Does Mercure Welcome Melbourne have any great views?
Yes, guests often enjoy the city view available here.