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The Swanston Hotel, Grand Mercure

2,630 reviews
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Traveller (303)
Room & Suite (159)
Dining (16)
Overview
  • Excellent26%
  • Very good48%
  • Average20%
  • Poor4%
  • Terrible2%
Travellers talk about
“the cocoon”(46 reviews)
“great location”(375 reviews)
“soul cafe”(25 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,630)Write a Review
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Traveller rating
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508
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68
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685
1,179
508
115
68
Show reviews that mention
All reviewsthe cocoongreat locationsoul cafetwo double bedsdavid jonescentral locationbourke st mallthe heart of the citya bit tiredvalet parkingbuffet breakfastyour doorsteproom was spaciousstreet noisetram stopan upgradepublic transport
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1,091 - 1,095 of 2,555 reviews
Reviewed 27 March 2014

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Review collected in partnership with Accorhotels.com
Thank KayeandTerry
Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 28 March 2014

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Reviewed 27 March 2014

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Review collected in partnership with Accorhotels.com
Thank RossL46
Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 28 March 2014

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Reviewed 27 March 2014

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Review collected in partnership with Accorhotels.com
1  Thank Lyn R
Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 28 March 2014

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Reviewed 27 March 2014

The Swanston was in a great location, very close to tram stops, around the corner from the Mall and major department stores, also many cute restaurants and cafes nearby. Hotel was clean and had all amenities.

Review collected in partnership with Accorhotels.com
Thank 17Patrice
Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 28 March 2014

Dear 17Patrice, Thank you for your review. We're pleased to see you enjoyed the convenient location of the hotel & its facilities & services. We look forward to seeing you again in the not too distant future. Sincerely, Alex Mihardja, Operational Project Manager

Reviewed 27 March 2014

Review collected in partnership with Accorhotels.com
Thank Robynn M
Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 28 March 2014

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Details
Price range
USD 122 - USD 257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#67 Romantic Hotel in Melbourne
#69 Business Hotel in Melbourne
#78 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 122 - USD 257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#67 Romantic Hotel in Melbourne
#69 Business Hotel in Melbourne
#78 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (303)
Room & Suite (159)
Dining (16)
Pool & Beach (4)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
LEISHRS
22 November 2017|
AnswerShow all 4 answers
Response from Cruiserchick2248 | Reviewed this property |
We didn’t have a car so can’t help you. However it did seem to be in an area of narrow one way streets. Perhaps you could phone the hotel directly for more advice.
0
Votes
LEISHRS
22 November 2017|
AnswerShow all 2 answers
Response from Mel_kuan | Reviewed this property |
The self-parking is about 5-10min walk away and it’s 15aud a day / entry. Meaning you either leave your car at the car park for 24 hours or pay every time you want to drive out the car. If you park with the hotel’s valet... More
0
Votes
Rahul12112
30 September 2017|
AnswerShow all 3 answers
Response from Retired2xs | Reviewed this property |
They have a variety of fruits, and other choices for breakfast and other meals.
0
Votes
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Room Tips
"The Welcome is less expensive than the Swanston and just as good but all rooms quiet"
Read review
"if you are a family you will be placed on a lower floor if travelling as a couple or single better chances of..."
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"Higher is better"
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"Choose an alternative hotel."
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