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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 160*
          USD 124*
          SAVE USD 36
          USD 160*
          USD 124*
          SAVE USD 36
          USD 160*
          USD 124*
          SAVE USD 36
          Traveller (280)
          Room & Suite (117)
          Dining (16)
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          Overview
          • Excellent26%
          • Very good49%
          • Average19%
          • Poor4%
          • Terrible2%
          Travellers talk about
          “the cocoon” (44 reviews)
          “great location” (351 reviews)
          “soul cafe” (21 reviews)
          Free Internet
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
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          Mercure Welcome Melbourne
          4,176 reviews
          #104 of 159 hotels in Melbourne
           
          Somerset on Elizabeth, Melbourne
          773 reviews
          #41 of 159 hotels in Melbourne
           
          Novotel Melbourne on Collins
          4,391 reviews
          #61 of 159 hotels in Melbourne
           
          Mantra City Central
          700 reviews
          #93 of 159 hotels in Melbourne
           
          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,487)
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          There are newer reviews for The Swanston Hotel, Grand Mercure See the most recent reviews

          1,081 - 1,085 of 2,418 reviews

          Reviewed 30 October 2013

          We stayed at the Swanston Hotel, Grand Mercure for 3 nights and although the room was spacious, it felt tired and dull. Location was fantastic and the staff were great but we couldn't help feeling that it could do with some renovations to brighten the...More

          Thank Jacky T
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 31 October 2013

          Dear Jacky T, Thank you for your review on your recent stay with us. The renovation of the hotel is certainly high on our agenda. The mock-up floor has just been completed & we are finalizing some details prior to doing the rest of the...More

          Reviewed 29 October 2013

          More

          Review collected in partnership with Accorhotels.com
          1  Thank jessmark2011
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 31 October 2013

          More

          Reviewed 28 October 2013

          More

          Review collected in partnership with Accorhotels.com
          1  Thank Jvaimveisan
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 31 October 2013

          More

          Reviewed 28 October 2013

          We stayed in the city for a couple of days and stayed at the Swanston which has a really central location. The room was very comfortable and much better that the ones in the Mercure Welcome, which shares the same lobby. If I have one...More

          Thank MikeDav
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 29 October 2013

          Hi MikeDav, Thanks for the great review, as a Top Reviewer, we appreciate your feedback. Indeed the Swanston Hotel. Grand Mercure is far superior in products & facilities in comparisoan to the adjacent Mercure Welcome Melbourne. We are in the process of reviewing & negotiationg...More

          Reviewed 27 October 2013

          Stayed there in September, location is great, very close to many restaurants, bars, cafes and stores. This is the main reason for staying here. Room was very large and quiet, however very (very) old. Staff is efficient, but very formal and cold, typical from large...More

          Thank Henrique M
          Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 28 October 2013

          Dear Henrique2012, Thank you for your feedback. We are pleased to hear you enjoyed the convenient location of the hotel. I am sorry that you didn’t find our staff to be warm & friendly. WE are currently in the process of negotiating with different provider...More

          Mercure Welcome Melbourne
          4,176 reviews
          #104 of 159 hotels in Melbourne
           
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          700 reviews
          #93 of 159 hotels in Melbourne
           
          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Banquet Room
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • USD 107 - USD 201 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #50 Family Hotel in Melbourne
          • #67 Romantic Hotel in Melbourne
          • #69 Business Hotel in Melbourne
          • #76 Luxury Hotel in Melbourne
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 200
          • Reservation Options
          • TripAdvisor is proud to partner with Cheap Tickets, Expedia, Travelocity, Booking.com, ACCOR, Hotels.com, Hotwire, Ctrip TA, Cancelon, TripOnline SA, Evoline ltd, Hotel.de and HotelQuickly so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Australia >
          • Victoria >
          • Melbourne >
          • Central Business District
          • Also Known As
          • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
          • The Swanston Hotel Grand Accor ,
          • The Swanston Hotel, Grand Mercure Melbourne, Victoria
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          Traveller (280)
          Room & Suite (117)
          Dining (16)
          Pool & Beach (4)
          Hotel & Grounds (183)
          Bathroom (34)
          Nearby
          Central Business District
          Full of discovery and delight, Melbourne’s laneways
          tease the imagination long after you’ve put your weary
          feet up to rest. They weave through the heart of the
          city: cafes, bars, restaurants and boutiques,
          throbbing with conversation and espresso coffee. You
          never quite know what you’ll find around the next
          corner: cobblestone alleys, old beer barrel hoists and
          even vats of simmering organic soup. There is the air
          ...More
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          .04 km away
           
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          Questions & AnswersAsk a question
          Luis H
          i am a member of accor in indonesia. is the wifi free for me?
          28 March 2017|
          Answer Show all 11 answers
          Response from ritamelbourne2017 | Reviewed this property |
          If you book your hotel stay with a discount booking site the member details will not show at the time of booking. Accor Members can request a FREE WIFI Password when you Check In to any Mercure Hotel. Accor Membership apples... More
          1
          Vote
          GetawayJunkie
          I read that the hotel will be undergoing renovation. Is this indeed the case, and when is this happening? I am looking to stay here in May. Thank you.
          15 February 2017|
          Answer Show all 4 answers
          Response from Jo S | Reviewed this property |
          Hi, The renovations are done and the rooms look great there are new beds and mattresses I love this motel it is the only place I will stay. I hope this helps Jo
          1
          Vote
          GDV0630
          Is there a laundry/laundromat guests can pay to wash and dry clothes in the hotel?
          18 January 2017|
          Answer Show all 4 answers
          Response from Sendytel | Reviewed this property |
          The Swanson Hotel is linked to Welcome hotel (same front desk lobby) guest allow to use the laundry facility at Welcome hotel on level 8 operating hour end 10pm
          0
          Votes
          Room Tips
          "5th floor room on Little Bourke Street side was quiet and comfortable."
          Read review
          "ask for a back room away from Swanston street"
          Read review
          "Don't take room facing Swanston Street"
          Read review
          "Swanston street rooms have good view but also beware that the street is packed with people into the late..."
          Read review
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