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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    01/10/2017 02/10/2017
    USD 128*
    USD 128*
    USD 128*
    Traveller (290)
    Room & Suite (117)
    Dining (16)
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    Overview
    • Excellent26%
    • Very good49%
    • Average19%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “the cocoon” (45 reviews)
    “great location” (359 reviews)
    “soul cafe” (24 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    The Hotel Windsor
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    Adina Apartment Hotel Melbourne
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    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,527)
    There are newer reviews for The Swanston Hotel, Grand Mercure
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    1,021 - 1,025 of 2,456 reviews

    Reviewed 25 February 2014 via mobile

    My partner and I are from Perth as this was a xmas present for my partner i wanted it to be an extra special stay with a lovely hotel so putting some thought in to it and finding one with a nice room i found...More

    2  Thank Alisonkayla
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 26 February 2014

    Dear AlisonKayla, Thank you for your review. Reading your feedback, I am a little confused as we do not even have rooms with Single Beds, our twin rooms are made of 2 x Double Beds. Without knowing your reservation details, it's a little hard for...More

    Reviewed 24 February 2014

    this hotel is ideally situated for viewing the Melbourne sights. Our room was a very good size and had a lounge area too. The breakfasts were very good and the hotel bar served reasonably priced bar meals also. The staff went out of their way...More

    Thank JGleave
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 26 February 2014

    Dear JGleave, It's great to see positive comments from a Top Contributor, Thank You. We're pleased that you enjoyed your stay with us. The range of offerings on our breakfast buffet certainly would have been a great start to your day of sightseeing & our...More

    Reviewed 24 February 2014

    We spent two nights here for a shopping weekend. Location is excellent, close to all Melbourne has to offer and on the edge of China Town. The hotel is easy to get to, the staff were efficient and friendly and the room was as expected...More

    1  Thank Drew Jones
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 26 February 2014

    Dear Drew Jones, Thank you for taking the time to write a review after your recent stay with us. Really appreciative of your honest feedback as Top Contributors. I am glad that you found most of our services, facilities, as well as staff's efficiency &...More

    Reviewed 22 February 2014

    Stayed here in February for Bruce Springsteen concert. Rooms are spacious and clean. Friendly staff and hotel is in great location. Had dinner twice in Chinatown just around the corner from hotel, amazing Peking duck pancakes at Dragon Boat. If your having breakfast head to...More

    1  Thank Renee G
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 24 February 2014

    Dear Renee G, Thank you very much for your glowing review. Trust you enjoyed the concert. Heard so many great reviews of it. WE could not have been happier to hear that you enjoyed our convenient location to the concert, as well as to Chinatown....More

    Reviewed 20 February 2014

    2 night stay in a 1 bedroom suite. Nothing fancy but very comfortable. Drapes excellent blackout of morning light and allowed for a sleep in. Had thought it might have had a small kitchenette but made do with the basics bought out of the buffet....More

    Thank ebzac
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 24 February 2014

    Dear ebzac, Thank you for taking the time to write your feedback after your recent stay with us. We love getting feedbacks from Senior Reviewers such as yourself. I am glad to hear that you enjoyed most aspects of your stay with us, as well...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Indoor pool
    Details
    • Price range
    • USD 118 - USD 261 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Family Hotel in Melbourne
    • #67 Romantic Hotel in Melbourne
    • #69 Business Hotel in Melbourne
    • #79 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Cheap Tickets, Ctrip TA, TripOnline SA, Travelocity, Hotwire, Cancelon, Agoda, HotelQuickly and Evoline ltd so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    • Also Known As
    • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
    • The Swanston Hotel Grand Accor ,
    • The Swanston Hotel, Grand Mercure Melbourne, Victoria
    Add Photo Photos
    Traveller (290)
    Room & Suite (117)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (193)
    Bathroom (34)
    Nearby
    Central Business District
    Full of discovery and delight, Melbourne’s laneways
    tease the imagination long after you’ve put your weary
    feet up to rest. They weave through the heart of the
    city: cafes, bars, restaurants and boutiques,
    throbbing with conversation and espresso coffee. You
    never quite know what you’ll find around the next
    corner: cobblestone alleys, old beer barrel hoists and
    even vats of simmering organic soup. There is the air
    ...More
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    .36 km away
     
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    .70 km away
     
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    .24 km away
     
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    Ask a question
    Questions & Answers
    bonnie1998
    18 August 2017|
    AnswerShow all 7 answers
    Response from Samuel D | Reviewed this property |
    I think it's better to use UBER than bus.
    1
    Vote
    Google Translation
    DesmondOngyh
    7 August 2017|
    AnswerShow all 5 answers
    Response from Kris K | Reviewed this property |
    Yes. But slow. If you are accor gold member, then you get to use complimentary premium speed.
    1
    Vote
    Alan G
    23 July 2017|
    AnswerShow all 7 answers
    Response from Willfish101 | Reviewed this property |
    I stay at this hotel regularly, and get there via Southern Cross station from Tullamarine airport. As stated above you can get the Skybus from the Little Bourke Street entrance, but you need to book from the hotel desk... More
    1
    Vote
    Room Tips
    "central location"
    Read review
    "We were on the 4th floor, the room was spacious but no view, one window."
    Read review
    "Request quiet room on higher floor, preferably away from lifts."
    Read review
    "Request higher up and not overlooking Swanston St if you want quiet"
    Read review
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