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05/02/2018 06/02/2018
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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    05/02/2018 06/02/2018
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    USD 152*
    USD 143*
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    Traveller (298)
    Room & Suite (119)
    Dining (16)
    Overview
    • Excellent26%
    • Very good48%
    • Average20%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “the cocoon” (45 reviews)
    “great location” (374 reviews)
    “soul cafe” (24 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    5 Feb.6 Feb.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,612)
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    1,011 - 1,015 of 2,538 reviews

    Reviewed 5 June 2014

    I have been a regular business traveler to Melbourne and an Accor member. This hotel is one of my favourite in Melbourne. Located in the best spot in the CBD. Rooms are clean and well maintained, even in the standard room. The only gripe I...More

    Thank HTCSydney
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 6 June 2014

    Dear HTCSydney, Thank you for your feedback! Delighted to read that we are one of your favourite hotels when you're visiting Melbourne. Our location is indeed unbeatable, and I am glad that you found our rooms to be clean & well-maintained. I'll be sure to...More

    Reviewed 5 June 2014

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    Review collected in partnership with Accorhotels.com
    Thank Tiffiney P
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 6 June 2014

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    Reviewed 5 June 2014

    Excellent location for shopping, dining and the theatre. We stayed three nights, the room was spacious, clean and comfortable. The staff were friendly and professional. The concierge had great knowledge of Melbourne and its amenities.More

    Thank Judith C
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 6 June 2014

    Dear Judith C, Thank you for your review. We're pleased to see you enjoyed the convenient location of the hotel. I am extremely delighted to read that you found our team member to be friendly, professional and knowledgeable. We look forward to seeing you again...More

    Reviewed 5 June 2014

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    Review collected in partnership with Accorhotels.com
    Thank Gael P
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 6 June 2014

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    Reviewed 5 June 2014

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    Review collected in partnership with Accorhotels.com
    1  Thank Suzenian
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 6 June 2014

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Indoor pool
    Details
    • Price range
    • USD 118 - USD 252 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #67 Romantic Hotel in Melbourne
    • #69 Business Hotel in Melbourne
    • #81 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Accorhotels.com, Hotels.com, Ctrip TA, Booking.com, Expedia, Travelocity, Agoda, Cancelon, HotelQuickly, getaroom.com, TripOnline SA and Evoline ltd so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    • Also Known As
    • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
    • The Swanston Hotel Grand Accor ,
    • The Swanston Hotel, Grand Mercure Melbourne, Victoria
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    Traveller (298)
    Room & Suite (119)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (199)
    Bathroom (37)
    Nearby
    Central Business District
    Full of discovery and delight, Melbourne’s laneways
    tease the imagination long after you’ve put your weary
    feet up to rest. They weave through the heart of the
    city: cafes, bars, restaurants and boutiques,
    throbbing with conversation and espresso coffee. You
    never quite know what you’ll find around the next
    corner: cobblestone alleys, old beer barrel hoists and
    even vats of simmering organic soup. There is the air
    ...More
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    Ask a question
    Questions & Answers
    LEISHRS
    22 November 2017|
    AnswerShow all 4 answers
    Response from Cruiserchick2248 | Reviewed this property |
    We didn’t have a car so can’t help you. However it did seem to be in an area of narrow one way streets. Perhaps you could phone the hotel directly for more advice.
    0
    Votes
    LEISHRS
    22 November 2017|
    AnswerShow all 2 answers
    Response from Mel_kuan | Reviewed this property |
    The self-parking is about 5-10min walk away and it’s 15aud a day / entry. Meaning you either leave your car at the car park for 24 hours or pay every time you want to drive out the car. If you park with the hotel’s valet... More
    0
    Votes
    Rahul12112
    30 September 2017|
    AnswerShow all 3 answers
    Response from Retired2xs | Reviewed this property |
    They have a variety of fruits, and other choices for breakfast and other meals.
    0
    Votes
    Room Tips
    "if you are a family you will be placed on a lower floor if travelling as a couple or single better chances of..."
    Read review
    "Higher is better"
    Read review
    "Choose an alternative hotel."
    Read review
    "Don't go for just a standard room - rooms are not on the same level as other Mercure hotels"
    Read review
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