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27/08/2017 28/08/2017
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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
    Save
    Best prices for your stay
    27/08/2017 28/08/2017
    USD 245*
    USD 121*
    SAVE USD 124
    USD 245*
    USD 120*
    SAVE USD 125
    USD 122*
    Traveller (284)
    Room & Suite (117)
    Dining (16)
    Overview
    • Excellent26%
    • Very good49%
    • Average19%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “the cocoon” (44 reviews)
    “great location” (356 reviews)
    “soul cafe” (22 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
    Offers from The Swanston Hotel, Grand Mercure
    Deals (35)
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
    • Standard Room 1 King Bed
      USD 245USD 121
      View Deal
    • Standard King Room
      USD 245USD 120
      View Deal
    • Standard King Room (Free breakfast)
      USD 122
      View Deal
    More deals for this hotel
    • Standard King Room
      USD 120
      View Deal
    • Standard King Room
      USD 120
      View Deal
    • Standard Room 1 King Bed
      USD 121
      View Deal
    • Standard King Room
      USD 122
      View Deal
    • Standard King Room
      USD 122
      View Deal
    • Standard King Room (Free breakfast)
      USD 122
      View Deal
    • Standard King Room
      USD 122
      View Deal
    • Standard King Room
      USD 122
      View Deal
    • Standard Queen Room
      USD 126
      View Deal
    • Standard Queen Room
      USD 126
      View Deal
    Collapse room deals
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    Showing room deals 1 - of 35
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    Write a Review
    Reviews (2,510)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 2,440 reviews

    Reviewed today via mobile

    Returning to The Swanson is always lovely. The central location is unbeatable. Added to this mix are the happy welcoming staff who never fail to recognise and always greet you. The warmth is absolutely genuine. Cosy beds, lovely pillows and linen make rooms such winners....More

    Thank DougandGlendaPerth
    Reviewed 2 days ago via mobile

    We just had a week here in mid winter and although the weather was ordinary outside, it was great inside at the Swanston. These have to be among the best beds in town. Although the Louden has a huge breakfast and great value, we really...More

    Thank Doug249
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded yesterday

    Dear Doug249, I'm pleased you had a fantastic stay and am thankful our staff made such a wonderful impression on you. I have passed on your comments to all Department Heads and they're most appreciative of your kind words. We look forward to welcoming you...More

    Reviewed 5 days ago via mobile

    My daughter and I stayed at The Swanston Hotel Grand Mercure for a long weekend of shopping and theatre. This hotel is perfectly situated for easy access to theatres and the central shopping hub of Melbourne. Although not the most modern hotel the room was...More

    Thank Alison B
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 2 days ago

    Dear Alison B, Thank you for your recent patronage and your time to provide a review. Delighted to read that you had a great long weekend in Melbourne, and enjoyed all aspects of your stay with us. I'll be sure to pass on your kind...More

    Reviewed 6 days ago

    We arrived to a hotel that was being painted, so there was a mess. The room was not very comfortable. We could clearly hear the people next door. Pillows were stinky. Breakfast very basic. Mercure at Brisbane is so much better, I was expecting something...More

    Thank Marcela S
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 2 days ago

    Dear Marcela S, Thank you for your feedback. We apologize that the experience you had at our hotel was below your expectations. I have passed on your concerns to our relevant Department Heads for their attention. Sincerely, Alex Mihardja Operational Project Manager

    Reviewed 1 week ago via mobile

    My partner and 2 children stayed here for 3 nights. It was great, room was tidy, staff were friendly and buffet breakfast was great! Room was quiet noisy as it faced the street, we didn't mind though. We used the babysitting service. And the lady...More

    Thank Abby B
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 2 days ago

    Dear Abby B, Thank you for your recent patronage and for your time to provide feedback. Very pleased to read that you and your family had a great 3 nights stay with us. Appreciate your kind words and babysitting service provided and I'll be sure...More

    Ibis Styles Melbourne, The Victoria Hotel
    2,205 reviews
    #88 of 160 hotels in Melbourne
     
    Adina Apartment Hotel Melbourne
    2,327 reviews
    #47 of 160 hotels in Melbourne
     
    Somerset on Elizabeth, Melbourne
    793 reviews
    #38 of 160 hotels in Melbourne
     
    Mantra On Russell
    2,221 reviews
    #36 of 160 hotels in Melbourne
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 114 - USD 244 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Family Hotel in Melbourne
    • #67 Romantic Hotel in Melbourne
    • #69 Business Hotel in Melbourne
    • #79 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Hotels.com, Booking.com, Cheap Tickets, Expedia, Ctrip TA, Cancelon, TripOnline SA, Travelocity, Hotwire, Evoline ltd and HotelQuickly so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    • Also Known As
    • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
    • The Swanston Hotel Grand Accor ,
    • The Swanston Hotel, Grand Mercure Melbourne, Victoria
    Add Photo Photos
    Traveller (284)
    Room & Suite (117)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (187)
    Bathroom (34)
    Nearby
    Central Business District
    Full of discovery and delight, Melbourne’s laneways
    tease the imagination long after you’ve put your weary
    feet up to rest. They weave through the heart of the
    city: cafes, bars, restaurants and boutiques,
    throbbing with conversation and espresso coffee. You
    never quite know what you’ll find around the next
    corner: cobblestone alleys, old beer barrel hoists and
    even vats of simmering organic soup. There is the air
    ...More
    Adina Apartment Hotel Melbourne
    2,327 reviews
    .47 km away
     
    Somerset on Elizabeth, Melbourne
    793 reviews
    .24 km away
     
    Mantra On Russell
    2,221 reviews
    .28 km away
     
    Ibis Styles Melbourne, The Victoria Hotel
    2,205 reviews
    .24 km away
     
    Nearby Restaurants
    Rice paper
    220 reviews
    .08 km away
    8bit
    111 reviews
    .04 km away
    The Louden Kitchen & Grill
    125 reviews
    .05 km away
    Belleville
    60 reviews
    .05 km away
    Nearby Attractions
    Firetail Birdwatching Tours
    10 reviews
    .10 km away
    Yarra Trams
    484 reviews
    .12 km away
    Emporium Melbourne
    206 reviews
    .15 km away
    David Jones
    203 reviews
    .11 km away
    Ask a question
    Questions & Answers
    DesmondOngyh
    7 August 2017|
    AnswerShow all 5 answers
    Response from Kris K | Reviewed this property |
    Yes. But slow. If you are accor gold member, then you get to use complimentary premium speed.
    1
    Vote
    Alan G
    23 July 2017|
    AnswerShow all 7 answers
    Response from Willfish101 | Reviewed this property |
    I stay at this hotel regularly, and get there via Southern Cross station from Tullamarine airport. As stated above you can get the Skybus from the Little Bourke Street entrance, but you need to book from the hotel desk... More
    1
    Vote
    Rebecca D
    4 July 2017|
    AnswerShow all 7 answers
    Response from Brin H | Reviewed this property |
    yes its a wilson car park ..5 minute walk away just make sure you park in the correct one as it wont be validated by front desk..and i think it was roughly $25 per day if validated
    1
    Vote
    Room Tips
    "Ask for a higher floor to avoid noise from the street."
    Read review
    "Worth it to upgrade to a Superior King Room if space matters to you"
    Read review
    "5th floor room on Little Bourke Street side was quiet and comfortable."
    Read review
    "ask for a back room away from Swanston street"
    Read review
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