We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/04/2017 10/04/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    The Swanston Hotel, Grand Mercure

    0.9 km from Melbourne centre
    • Pool
    • Restaurant
    • Room Service
    Save
    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    SAVE USD 32 USD 161*USD 129*View Deal
    USD 161*USD 129*View Deal
    USD 161*USD 129*View Deal
    195 Swanston St, Melbourne, Victoria 3000, Australia
    Rooms
    09/04/2017 10/04/2017
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or see offers from our partners.
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or view all Melbourne hotels with availability.
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    09/04/2017 10/04/2017
    Show Room Prices
    {"BOOKING_FEATURES": ["META_ABSOLUTE_PRICING","IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "9a23d207bdea4f7e923cdd1d24e2be5d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256812,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32445076],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":4,"year":2017},"checkout":{"day":10,"month":4,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":129,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"9a23d207bdea4f7e923cdd1d24e2be5d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":161,"lowestMetaPrice":129,"additionalPartner":false,"highestMetaPriceDisplay":161,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":161,"lowestMetaPrice":129,"highestMetaPriceDisplay":161,"hotelName":"The Swanston Hotel, Grand Mercure","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjlhMjNkMjA3YmRlYTRmN2U5MjNjZGQxZDI0ZTJiZTVkIiwiQUlLIjoiZDcyYTg0Zjg3YzI0NDdhODgwMzdjNDIxZDEyNjY4NjIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "numHacTries": -1, "checkIn": "09/04/2017", "checkOut": "10/04/2017", "lowestPrice": "USD 129", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79408347":"CheapTicketsEWS","78855922":"OrbitzEWS","109204384":"HotelsCom2IB","53924659":"TravelocityEWS","79789399":"AgodaIB","32683771":"Expedia","32445076":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{},"divClasses":"prw_rup prw_ibex_room_grid_hsx","moduleList":["handlers","tracking"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","moduleList":["handler"],"js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","bed_config":"ibex_room_grid_row_hsx__bed_config","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","moduleList":[],"js":{}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    All reviews the cocoon great location soul cafe two double beds central location david jones bourke st mall the heart of the city valet parking room was spacious your doorstep a bit tired separate bedroom buffet breakfast street noise an upgrade buskers concierge accor swanson
    Reviewed yesterday

    It's a nice full service hotel with all the amenities. It's very clean & comfortable & well located, but no free wifi! Come on folks get out of he dark ages. I've had good free wifi from Cambodia to Zambia. Get with the times.

    Helpful?0
    Reviewed 3 days ago

    The room is big and clean but it is quite old. Noisy chiller in the room. Breakfast needs a lot of improvement. The quality of the food was very bad and no pastries available. To summarize, in my opinion it was very expensive for the...More

    Review collected in partnership with Accorhotels.com
    Helpful?0
    Reviewed 4 days ago

    Excellent spot for shoppers. Room very dated carpet bad condition bath worn. No personal attention. It was going through a self serve . Dinning are more like a school cafeteria . Very central for shoppers!More

    Review collected in partnership with Accorhotels.com
    Helpful?0
    Response from Erdi G, Guest Relations Manager at The Swanston Hotel, Grand Mercure

    Dear Mina, Thank you for your comments and I'm really glad that you enjoyed how close we are to all the best shopping Melbourne has to offer. You will also be pleased to hear that we are beginning a complete refurbishment of all our rooms....More

    Reviewed 6 days ago via mobile

    Not sure how this is a Grand Mercure. At best, only a Mercure. We had a twin double bed room and it was spacious. But tired. Nothing special. No extra pillows. Old bathroom. And a 7:30am housekeeping visit...they thought the room was vacant. We didn't...More

    Helpful?1
    Response from Erdi G, Manager at The Swanston Hotel, Grand Mercure

    Dear CanberraAussieMum, I'm glad the location of the hotel was ideal for your needs. It is certainly well placed for a shopping, theatre or sightseeing holiday. The close proximity to many of Melbourne's iconic eating and drinking establishments doesn't hurt either! I am sorry that...More

    Reviewed 1 week ago

    Stayed here after the Adele concert so we didn't have to deal with 75,000 other people trying to catch a train/cab/uber. For this purpose it was fine. The rooms are somewhat dated, but functional. Shower was great. Paperthin walls, could not only hear the neighbour...More

    Helpful?0
    Response from Erdi G, Manager at The Swanston Hotel, Grand Mercure

    Dear Todd_82, Thank you for your review. I am delighted that the accommodation served its purpose for when you're in town for the ADELE Concert. Apologies that the accommodation provided didn't tick all the boxes. We hope that we can still look forward to welcoming...

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Photos
    Room/Suite (76)
    Bathroom (32)
    Hotel & Grounds (19)
    View from Room (17)
    Nearby
    Central Business District
    Full of discovery and delight, Melbourne’s
    laneways tease the imagination long after
    you’ve put your weary feet up to rest.
    They weave through the heart of the city:
    cafes, bars, restaurants and boutiques,
    throbbing with conversation and espresso
    coffee. You never quite know what you’ll
    find around the next corner: cobblestone
    ...More
    Nearby Restaurants
    Rice paper
    197 reviews
    .09 km away
    8bit
    84 reviews
    .05 km away
    Mekong
    229 reviews
    .07 km away
    Sam Sam Korean Fried Chicken
    25 reviews
    .01 km away
    Nearby Attractions
    Firetail Birdwatching Tours
    7 reviews
    .10 km away
    City Circle Tram
    12,055 reviews
    .13 km away
    Yarra Trams
    408 reviews
    .08 km away
    Emporium Melbourne
    188 reviews
    .15 km away
    Questions & AnswersAsk a question
    GetawayJunkie
    I read that the hotel will be undergoing renovation. Is this indeed the case, and when is this happening? I am looking to stay here in May. Thank you.
    15 February 2017|
    Answer Show all 4 answers
    Response from Jo S | Reviewed this property |
    Hi, The renovations are done and the rooms look great there are new beds and mattresses I love this motel it is the only place I will stay. I hope this helps Jo
    1
    Vote
    GDV0630
    Is there a laundry/laundromat guests can pay to wash and dry clothes in the hotel?
    18 January 2017|
    Answer Show all 4 answers
    Response from Sendytel | Reviewed this property |
    The Swanson Hotel is linked to Welcome hotel (same front desk lobby) guest allow to use the laundry facility at Welcome hotel on level 8 operating hour end 10pm
    0
    Votes
    Arun S
    Hi, I have made a reservation at the hotel and will be checking in on November 4. My total stay is for 5 nights. Please let me know the following: a. My reservation shows the room booking as two double beds. Can this be changed to one king bed b. What are the charges for internet or is it provided free to all guests c. What are the options for airport transfer
    25 October 2016|
    Answer Show all 2 answers
    Response from jittai07 | Reviewed this property |
    Answers to your questions: a) I am not sure whether you can change to one king size bed as I too had to make do with two double beds when I checked in with the wife. However I am sure they would change it for you if there... More
    1
    Vote
    Room Tips
    "go for a high room to avoid the street noise"
    Sonnie_dee, 10 days agoRead review
    "If you can stay clear of the south side of the building as you all the buskers music and singing from the..."
    chunkyknees, 12 days agoRead review
    "Ask for a corner room above the 8th floor, rooms on the West side are quieter"
    Adamant_About_Travel, 21 days agoRead review
    "Make sure they don't put you in the room next to the Gym"
    Alan F, 21 days agoRead review
    "Swanston Street was a bit noisy, as the trams start ringing their bells at 6.00. Didn't bother us but..."
    Karen C, 24 days agoRead review
    "Ask for room that does not look over service alley - noisy early morning rubbish collection can occur."
    17Barb17, 26 days agoRead review
    "No renovations going on"
    vasula, 28 days agoRead review
    "Rooms at the back of the hotel are quieter"
    Marysems, 1 month agoRead review
    "Ask for a room on a higher level where the view may be better."
    mikejones365, 1 month agoRead review
    "Rooms away from the lifts are quiet"
    AlwaysBeKiwi, 2 months agoRead review
    Similar nearby hotels
    Mercure Welcome Melbourne
    Mantra City Central
    Ibis Styles Melbourne, The Victoria Hotel
    Citadines on Bourke Melbourne