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The Crossley Hotel

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Traveller (138)
Room & Suite (78)
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Overview
  • Excellent38%
  • Very good48%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Multilingual Staff
Dry Cleaning
4 Star Hotel
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Offers from The Crossley Hotel
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,994)
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Traveller rating
756
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756
909
214
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23
Show reviews that mention
All reviewsgreat locationheart of china townher majesty's theatrecontinental breakfastsuperior roombourke streetvalet parkingparliament stationsmall hotelfree wifitop endwithin walking distancestay there againshort walkstreet noisecentral locationpublic transport
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331 - 335 of 1,944 reviews
Reviewed 6 July 2017 via mobile

Enjoyed our overnight stay at this hotel. Close to theatres, trams, city, Chinatown. Rooms were fine, reception staff helpful. And best of all quite inexpensive. The bus shuttle service to hotels was also nearby making travel seamless.More

Thank Rosanne H
Response from CrossleyHotel, Front Office Manager at The Crossley HotelResponded 24 July 2017

Dear rosanne h, Thank you for a lovely 5/5 start review. We are so happy to read you had an enjoyable overnight stay! Thank you for your comments on our great location, helpful staff and the competitive prices we have to offer. We look forward...More

Reviewed 6 July 2017

The hotel was clean, friendly staff and walking distance to everything. The Valet parking was at a very affordable price. The buffet continental breakfast was fantastic. We got a Scoopon voucher for our stay there and it was amazing value and we would buy another...More

Review collected in partnership with this hotel
Thank karenq708
Response from CrossleyHotel, Front Office Manager at The Crossley HotelResponded 24 July 2017

Dear karenq708, Thank you for a 5/5 star review. It is lovely to hear that our staff provided you with exceptional service both and made your stay a comfortable one. The hotel really is in a fantastic location, just a walk or free tram ride...More

Reviewed 5 July 2017

A well placed hotel. Very close to theatres, restaurants, city sites and the circular tram. The staff are extremley helpful. The rooms clean and comfortable. The only negative comment is that there are some very steep steps up from the road to reach reception which...More

Review collected in partnership with this hotel
Thank 319ailsam
Response from CrossleyHotel, Front Office Manager at The Crossley HotelResponded 24 July 2017

Dear 319ailsam, Thank you very much for your review of the Crossley Hotel. We are very pleased to hear that our location was ideal for your stay, there really are so many choices around the hotel! Thank you as well for the kind feedback towards...More

Reviewed 4 July 2017

Great location in the heart of Melbourne with everything you need within a stones throw from entertainment to food to comfort. After staying multiple times now it really has become our first cab off the rank of choice and one I'll continue to check for...More

Review collected in partnership with this hotel
1  Thank jasonaH6113KD
Response from CrossleyHotel, Front Office Manager at The Crossley HotelResponded 24 July 2017

Dear jasonaH6113KD, We love hearing from our return guest and how satisfied you are with The Crossley. It’s pleasing to read that we are now your first choice when travelling to Melbourne. Thank you so much for your comments in regards to the wonderful location...More

Reviewed 4 July 2017

Very friendly, efficient and helpful staff! Had to ask for a late checkout before we left and it was no problem at all and helped us immeasurably! Lovely room as well and we even got upgraded on arrival!More

Review collected in partnership with this hotel
1  Thank S3836RDgregf
Response from CrossleyHotel, Front Office Manager at The Crossley HotelResponded 24 July 2017

Dear S3836RDgregf, Thank you very much for your review of the Crossley Hotel. I am very pleased to hear that the staff made their first impression count and glad to hear that our team made you feel welcome and looked after you well throughout your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Laundry Service
Multilingual Staff
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Details
Price range
USD 89 - USD 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Best Value Hotel in Melbourne
#33 Luxury Hotel in Melbourne
#41 Romantic Hotel in Melbourne
#56 Business Hotel in Melbourne
Room types
Non-Smoking Rooms
Details
Price range
USD 89 - USD 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Best Value Hotel in Melbourne
#33 Luxury Hotel in Melbourne
#41 Romantic Hotel in Melbourne
#56 Business Hotel in Melbourne
Room types
Non-Smoking Rooms
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Traveller (138)
Room & Suite (78)
Dining (11)
Business Centre & Event Rooms (1)
Nearby
Chinatown
Locals know that Chinatown is the tried and true place
to eat before hitting the nightclub scene. The place
simply buzzes, and the well-preserved buildings exude
a sense of Imperial China stemming from immigration
over a century ago. In restaurant after restaurant on
Little Bourke Street, you'll find delicious dishes
such as sizzling honeyed prawns, and value for your
money. Stately matrons oversee family kitchens serving
...More
Questions & Answers
Ask a question
Nicole F
5 March 2018|
AnswerShow all 4 answers
Response from Sandra K | Reviewed this property |
It is totally a non smoking so no you cant smoke on Balcony or any part. Enjoy your stay.
1
Vote
barbarafX8678RN
28 January 2018|
AnswerShow all 2 answers
Response from gianna320 | Reviewed this property |
I asked them that question when I was there and they said that they help people get in and out and then there are lifts so problem inside.
0
Votes
Sunflower2909
28 January 2018|
AnswerShow all 7 answers
Response from CrossleyHotel | Property representative |
Good Morning Sunflower, Apologies for the delayed reply. Unfortunately the hotel does not have a coin laundry. There is a coin laundry nearby, which the receptionists will be happy to direct you to when you... More
0
Votes
Room Tips
"Dont have any opinion on this as our room looked down on Chinatown."
Read review
"Not advisable for wheel chairs as need to climb stairs into the hotel"
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"Corner suites best bet"
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"Must ask for rooms up high and to the rear of the building"
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