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Lancemore Crossley St.

51 Little Bourke St, Melbourne, Victoria 3000 Australia
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Traveller (62)
Room & Suite (20)
Videos (1)
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About

#4 of 171 hotels in Melbourne
Location
Cleanliness
Service
Value
Travellers' Choice
Crossley Street is the pinnacle of Melbournian culture, centrally located between the Paris end of Bourke Street, Theatre District, restaurants such as Gingerboy, Becco and Pellegrinis, and tempting sights and sounds of Chinatown. Undergoing a $10M transformation, by award-winning Carr Design Group, Lancemore Crossley St. will feature five room types for guests to choose from, it’s walls hung with bespoke commissions from emerging artists, and a quintessentially - Melbourne rooftop terrace boasting sparkling city skyline views. Hosting a melting pot of arts, culture, food, and fashion, the hotel nevertheless exudes a quietness through consideration and authenticity. Guests can choose whether to retreat to the exquisite calm the 113 private rooms offer or experience the captivating program of the public spaces.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Yoga classes
Coffee shop
Aerobics offsite
Bicycle tours
Children's television networks
Highchairs available
Secured parking
Wifi
Fitness / spa changing rooms
Fitness classes
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Outdoor dining area
Snack bar
Wine / champagne
Bowling offsite
Evening entertainment
Squash offsite
Tennis court offsite
Walking tours
Taxi service
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun terrace
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Russian, Spanish, Filipino and 6 more
234Reviews2Q+A51Room tips

Reviews
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Kylie H wrote a review 25 Feb
Canberra, Australia7 contributions3 helpful votes
What a totally amazing weekend staying at this great hotel. Girls weekend away. 6 people. Stayed in two “family rooms”. 2 bedrooms. 2 bathrooms which was really handy. The staff are exceptionally friendly. The beds and pillows are super comfy. Towels are fluffy. Happy hour free drink at 5pm. Lovely funky little place in a great location. Lots of restaurants around. We saw Grease and it’s a 2min walk to the State Theatre. Close to Bourke street tram station. Free trams around the City. I will never stay in a big chain hotel again. The staff called us before we came to check our bed configuration preference. They knew our names when we turned up. I can’t wait to go back! Best hotel experience I have ever had.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Don’t forget to go to the rooftop courtyard and have a drink
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St.
Responded 3 days ago
Dear Kyles68, Thank you so much for taking the time to share your wonderful experience at our hotel! We are thrilled to hear that you had an amazing weekend during your girls' getaway. It warms our hearts to know that you found our family rooms convenient and that the beds, pillows, and fluffy towels added to your overall comfort. We take pride in our staff, and we're delighted that their exceptional friendliness left a positive impression on you. It's fantastic to hear that you enjoyed the complimentary happy hour drink at 5pm and appreciated the funky atmosphere of our hotel. We're glad our location proved convenient for your plans, with plenty of restaurants around and the State Theatre just a short walk away. It's great to know that our proximity to the Bourke Street tram station and the availability of free trams made exploring the city even more convenient for you. Personalized service is something we prioritize, and we're pleased to hear that our staff reached out before your arrival to ensure your bed configuration preferences were met. It's wonderful that you felt recognized and welcomed when you arrived. Your decision to choose a more intimate setting over a big chain hotel and your eagerness to return are the highest compliments we could receive. We can't wait to welcome you back for another fantastic stay! If there's anything specific you'd like for your next visit, feel free to let us know. Safe travels until we have the pleasure of hosting you again! Warm regards, Jarvis Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nick C wrote a review Nov 2023
3 contributions1 helpful vote
Hotel's Favourite
Incredible stay. Staff were very friendly and helpful. Rooms cleaned daily to an excellent standard. Toiletries were luxurious and beds comfy. Only criticism was the AC was quite loud but we adjusted to this quickly. It’s a consistent noise so is fine to leave on overnight (some might find it settling!) We were here visiting family and exploring the city. Location is ideal, 5 minute walk from Parliament station which gets you onto the metro network. From there you can get almost anywhere in Melbourne. If you’re a foodie you’ll be spoilt for choice on your doorstep. Will definitely be back!
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St.
Responded 21 Nov 2023
Dear O3883KFnickc, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had an incredible stay and that our staff contributed to making your visit enjoyable. We appreciate your feedback regarding the daily room cleaning, luxurious toiletries, and comfortable beds. It's great to know that you found our location ideal for exploring the city and that the proximity to Parliament station was convenient for your travels. We apologize for any inconvenience caused by the noise from the AC, but we're glad to hear that you were able to adjust to it quickly. We can't wait to welcome you back on your next visit. Warm regards, Iryna Assistant Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lyndad747 wrote a review 2 Feb
Melbourne, Australia48 contributions26 helpful votes
This is a gem of a hotel in the most marvellous location for wandering around Melbourne. All of the staff were super friendly and helpful, giving lots of hints about close places to go. I was on crutches so they made some fantastic suggestions within 10-20 meters (yes you read that correctly!) of the front door. They also put on free drinks in the lobby bar from 6-7, which was a great bonus. The rooms are gorgeous. Decorated so chic and tastefully, and really comfy beds. Don't expect a view from the rooms here because of the location - it's right in the middle of town surrounded by other buildings, but you're not here to look out the window. You're here to enjoy Melbourne. 100m up the road is the Princess Theatre, and 100m down the road is Her Majesty's Theatre. 200m down the road and you are smack in the middle of town. Great wine bar next door, Punch Lane, and a fabulous Asian fusion restaurant right around the corner, Gingerboy. Can highly recommend both. It's also really close to some of Melbournes most iconic fine dining restaurants and cocktail bars.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St.
Responded 3 days ago
Dear Lyndad747, Thank you for sharing your fantastic experience at our boutique hotel in Melbourne! We are thrilled to learn that you had a gem of a time exploring the city and that our location proved to be the perfect base for your adventures. It's heartwarming to hear that our staff went above and beyond to make your stay enjoyable, especially considering your situation on crutches. We are delighted that our team provided you with helpful suggestions within such a close proximity, ensuring your convenience. We're glad you enjoyed the complimentary drinks at our lobby bar from 6-7; it's always a pleasure to offer a little extra to enhance our guests' experience. Your compliments about the gorgeous and tastefully decorated rooms, along with the comfortable beds, are truly appreciated. While our rooms might not offer expansive views, we're thrilled you recognized that our prime location is meant for guests to immerse themselves in the vibrant energy of Melbourne. It sounds like you made the most of our central location with the Princess Theatre, Her Majesty's Theatre, and the bustling city just steps away. We appreciate your recommendations for Punch Lane and Gingerboy, and it's fantastic to know that our hotel is close to Melbourne's iconic fine dining restaurants and cocktail bars. We can't thank you enough for your kind words and the time you took to share your experience. It would be our pleasure to welcome you back whenever your travels bring you to Melbourne again. If there's anything specific you'd like for your next visit, please feel free to let us know. Warm regards, Jarvis Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leisa C wrote a review Jan 2024
1 contribution
Fantastic stay at the Lancemore, my first time. Great service across all of the hotel with the concierge staff very helpful with everything I needed from directions to a great restaurant for dinner. The hotel has a really good vibe from the moment you walk in. The rooms were immaculate and the bed was like sleeping on air with the best pillows. This was such a perfect stay.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St.
Responded 3 days ago
Dear leisac2024, Thank you for choosing Lancemore Crossley Street for your first stay, and for taking the time to share your wonderful experience with us! We are thrilled to hear that you had a fantastic stay, and we appreciate your kind words about our service and vibe. It's great to know that our concierge staff provided you with excellent service, assisting you with everything from directions to recommending a great restaurant for dinner. We take pride in offering helpful and attentive service, and we're delighted that our team made a positive impact on your stay. We're also pleased to hear that you enjoyed the vibe of our hotel from the moment you walked in. Creating a welcoming and enjoyable atmosphere is something we prioritize, and it's rewarding to hear that it contributed to the overall success of your visit. The fact that you found the rooms immaculate and the bed as comfortable as sleeping on air with the best pillows is music to our ears. Providing a perfect stay is always our goal, and we're delighted to have achieved that for you. We sincerely appreciate your positive feedback, and it would be our pleasure to welcome you back to Lancemore for another perfect stay in the future. If there's anything specific you'd like for your next visit, please feel free to let us know. Warm regards, Jarvis Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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432yvonne wrote a review Dec 2023
Perth, Australia9 contributions
Great boutique hotel, towards the top end of the CBD, perfect for our theatre weekend. Comfortable, spacious room and the most welcoming staff made our stay that bit more special. The drinks on the house between 5 and 6pm were also an added welcome surprise. Little things like the provision of umbrellas at the front door for guests to use set this hotel apart from others we have stayed in in Melbourne. We will definitely be back.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St.
Responded 3 days ago
Dear 432yvonne, Thank you for sharing your delightful experience at our boutique hotel! We are thrilled to hear that you had a great theatre weekend and that our location, accommodations, and services added a special touch to your stay. It's wonderful to know that you found our boutique hotel well-placed, making it perfect for your theatre weekend. We're pleased that the comfortable and spacious room contributed to your overall satisfaction. Our team takes pride in creating a welcoming environment, and we're delighted to hear that their efforts made your stay more special. We're glad you enjoyed our Hosted Hour; it's our way of providing a little extra to enhance our guests' experience. Your appreciation for the thoughtful touches, such as the provision of umbrellas at the front door, warms our hearts. It's the little details that we believe make a stay memorable, and we're delighted to hear that it set us apart from other hotels you've stayed in. We look forward to welcoming you back when your travels bring you to Melbourne again. If there's anything specific you'd like for your next visit, please don't hesitate to let us know. Thank you for choosing our boutique hotel, and we can't wait to host you again! Warm regards, Jarvis Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Darrin I wrote a review Dec 2023
5 contributions
Third stay at Lancemore Crossley Street this year and as always, a pure treat to relax and unwind here in this classy centrally located hotel. The staff are always pleased to see you and accommodate your needs well. Some new faces there since last trip in August, stress free check in and bags already taken up to room for us. Complimentary Guest drinks in downstairs bar each day a lovely touch to make it feels less like a sterile environment and more a warm together space. Rooms always wonderful and housekeeping staff precise and efficient. Looking forward to the next stay here.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Enjoy and gather for the daily free drinks in the bar area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St.
Responded 9 Dec 2023
Dear 166darrini, Thank you for choosing Lancemore Crossley Street and for taking the time to share your positive experience with us. We're honored to be your "home away from home" and truly appreciate your loyalty with three stays this year. It's fantastic to hear that each visit has been a treat, allowing you to relax and unwind in our classy and centrally located hotel. We're pleased that our staff's warm hospitality and accommodating service have contributed to your stress-free check-ins. We're also glad you enjoyed the complimentary guest drinks, creating a warm and inviting atmosphere. Your kind words about our rooms and the efficiency of our housekeeping staff mean a lot to us. We're looking forward to welcoming you back for another wonderful stay. If there's anything specific you'd like us to prepare for your next visit, please feel free to let us know. Warm regards, Jarvis Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rosa C wrote a review Nov 2023
Perth, Australia152 contributions92 helpful votes
Fantastic hotel with equally fantastic staff. Rooms were very comfy the happy hour every night between 5pm-6pm was greatly appreciated. Very clean, modern with great amenities and in a fabulous location. It was a bit noisy on the weekend but I think that also depends where you are in the hotel. I would absolutely stay here again!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St.
Responded 9 Dec 2023
Dear 60RosaC, Thank you for choosing our hotel and for sharing your wonderful experience! We're thrilled to hear that Lancemore Crossley Street is your new go-to hotel in Melbourne. It's fantastic that you found our hotel to be fantastic, from the comfortable rooms to the fantastic staff. We're delighted that you appreciated the daily happy hour, cleanliness, modern amenities, and our fabulous location. We apologize for any weekend noise inconvenience, and we'll certainly take your feedback into consideration to enhance future stays. We look forward to welcoming you back, and we appreciate your loyalty. Warm regards, Jarvis Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike W wrote a review Nov 2023
1 contribution
The service we received during booking and check in processes was flexible, friendly and very professional. Together with the central location, the compact, bright, clean and comfortable room suited perfectly during a city stay. The service during our stay was equally of high standard.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St.
Responded 24 Nov 2023
Dear mikeX6185EU, Thank you for your wonderful feedback! We're thrilled to hear that your city stay with us was perfect. It's fantastic to know that our service during the booking and check-in processes was flexible, friendly, and very professional. We're also pleased that our central location and the qualities of our room added to the overall comfort of your stay. We appreciate your kind words and look forward to welcoming you back for another excellent experience. Warm regards, Jarvis Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jackie m wrote a review Nov 2023
Adelaide SA105 contributions40 helpful votes
Great city location. Close to office for work trip. Clean, neat with friendly staff. Provided detail on arrival of breakfast options and "happy hour". Boutique style, not standard white clinical hotel entrance. Many bars and restaurants close by. Room nice, neat and had all i needed. Would recommend
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St.
Responded 11 Nov 2023
Dear 448jackiem, Thank you for your glowing review! We're thrilled to hear you enjoyed your work trip at our hotel. Your compliments about our city location, friendly staff, and boutique style made our day. We're delighted you found the room comfortable and that our breakfast and hosted hour details were helpful. It's great to know you'd recommend us. We look forward to welcoming you back! Best, Jarvis Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JOHN R wrote a review Nov 2023
4 contributions1 helpful vote
The beds and pillows are the best ever. The staff are exceptional. The location is ideal. Close to Melbourne excellent tram system.Surrounded by excellent cafe and restaurant. Relatively small,happy hour for guests every evening at 5pm.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Lookout for the magician in the lifts....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St.
Responded 11 Nov 2023
Dear Y8086VUjohnr, Thank you for your fantastic review! We're honored to be considered the best you've stayed at in Australia. Your praise for our reasonable prices, comfortable beds, and top-notch pillows means a lot. We're thrilled that you found our staff exceptional and the location ideal, especially with the convenience of Melbourne's excellent tram system. It's wonderful to know you enjoyed the surrounding cafes and restaurants. We're glad you appreciated our Hosted Hour tradition! Looking forward to welcoming you back soon! Warm regards, Iryna Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$225 - AU$318 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Crossley Hotel
LOCATION
AustraliaVictoriaMelbourneCentral Business District / Chinatown
NUMBER OF ROOMS
113
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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LANCEMORE CROSSLEY ST. (AU$225): 2024 Prices & Reviews (Melbourne) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Lancemore Crossley St.
Which popular attractions are close to Lancemore Crossley St.?
Nearby attractions include Depot Adventures (0.3 km), St. Patrick's Cathedral (0.5 km), and Her Majesty's Theatre (0.09 km).
What are some of the property amenities at Lancemore Crossley St.?
Some of the more popular amenities offered include free wifi, breakfast buffet, and dry cleaning.
Which room amenities are available at Lancemore Crossley St.?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Lancemore Crossley St.?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Lancemore Crossley St.?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Lancemore Crossley St.?
Conveniently located restaurants include Rice Paper Scissors, Il Bacaro Cucina e Bar, and Straight Outta Saigon.
Are there opportunities to exercise at Lancemore Crossley St.?
Yes, guests have access to a sauna, fitness classes, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Lancemore Crossley St.?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Lancemore Crossley St.?
The staff speaks multiple languages, including English, Spanish, Russian, Hindi, Thai, Indonesian, and Vietnamese.
Are there any historical sites close to Lancemore Crossley St.?
Many travellers enjoy visiting Old Melbourne Gaol (0.6 km), St. Patrick's Cathedral (0.5 km), and Parliament House of Victoria (0.2 km).