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Quality Hotel Batman's Hill on Collins

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Quality Hotel Batman's Hill on Collins
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806 Reviews from our TripAdvisor Community

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Showing 695: English reviews
Perth, Australia
Reviewed 3 weeks ago via mobile

This is the 2nd time we have stayed in and we haven't been disappointed. Staff are always friendly and approachable. Room is kept in a clean condition and cleaned daily. Everything was in great working order in our room but no bin, odd but thanks to the daily clean that wasn't an issue. Room service was a bit pricey espically...

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Helpful?
Thank SquishyDragon
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, thank you very much for your lovely review! We can't wait to see you again at Batman's Hill! Freddy

Reviewed 4 weeks ago

Batman Hill on Collins, would have to be the best location for a hotel in Melbourne. Across the road this Southern Cross Station anyone travelling interstate or country. Then there Collins Street, one of Melbourne's busiest streets with an abundance of shops. Not forgetting the free tram at the front door. Highly recommend this hotel

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Helpful?
Thank Sebastian M
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Thank you Sebastian, we can't wait to see you again at Batman's Hill! Federica

Melbourne, Australia
Reviewed 19 December 2016 via mobile

Clean and comfortable on the corner of Spencer St and Collins. Reception is upstairs which is a bit disconcerting. A friendly cleaner directed me from the ground floor. Several flights of stairs to access lift to the 5th floor which was awkward for a 60+year old women with a heavy suitcase. Reception was friendly but no offer to assist with...

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Helpful?
Thank possumlady2014
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, thank you very much for your feedback. Sorry to hear that we struggled with your luggage. We actually have lifts bringing our guests directly to the mezzanine, i'm sorry that our staff member didn't direct you properly. Also, our front office team is always very happy to assist all our guests, please next time feel free to ask...

Melbourne, Australia
Reviewed 17 December 2016 via mobile

Very ordinary hotel for the price extremely small rooms no power point for kettle in small cupboard for the kitchen area extremely small bathroom no room to swing a cat ,no doors on bedrooms, you could hear every time someone went to the toilet,very unhelpful staff not enough chairs two chairs for five people not enough glasses or coffee mugs...

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Helpful?
Thank sazza162
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, many thanks for staying with us and taking the time to leave us a review. I'm sorry to hear about your experience. From my understanding you were staying in an Economy Room, which is our budget, no frills room type. For guests requiring more comfort and space, we have wonderful and spacious Premiere Rooms, Studios, One Bedroom and...

Taipei
Reviewed 14 December 2016

Cheked in: 8th November 2016, Check out:10th November 2016 Reported left red jacket in Room 501 and confirmed with House Keeping Department. Phoned more than 5 times and e-mail three times with credit card detail, the red jacket still in the hotel. I cannot believe that is the so-called QUALITY HOTEL service.

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Helpful?
Thank Sylvia L
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear Sylvia, thank you very much for your feedback. I am extremely sorry reading about your experience. I have immediately followed up with our Front Office team and housekeeping in order for them to take immediate action. I am aware that there was a credit card authorization involved, as for security reasons we are not allowed to just take money...

Bergen op Zoom, The Netherlands
Reviewed 14 December 2016 via mobile

The Quality Batman's is on walking distance from all shopping centers. The rooms are clean, good beds and though in the middle of town very quiet. The staff is very helpfull and parking under the hotel very convenient but a little narrow. Coffeemachine, hairdryer, bath and shower: you find it all in your room for a very attractive price.

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1Thank wim s
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, thank you very much for your lovely review. We look forward to seeing you again at Batman's Hill! Kind regards, Federica

Reviewed 12 December 2016

we came to our room and it is clean and room service does an excellent job keeping it that way. The hotel is close to both the train station which includes a grocery shop and also is close to the crown casino. The main thing for me however was its ability to keep out the noise of the busy roads...

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Helpful?
1Thank Emma S
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear Emma, thank you so much for your amazing feedback. We can't wait to see you again at Batman's Hill. Kind regards, Federica

Reviewed 8 December 2016 via mobile

In nice room unfortunately air con was to loud but not as loud as guest In next rooms who decided to have a party in hallway at midnight. Unfortunately work make me stay here and it is not getting any better

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Helpful?
Thank Tomllach
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear guest, thank you very much for leaving us your feedback. I'm really sorry to read about this inconvenience. For next time, please feel free to call immediately our Front Office team that will take action and guarantee you a good night of sleep. We look forward to seeing you again in the near future. Kind Regards, Federica

Moyhu
Reviewed 4 December 2016 via mobile

Stayed here for one night in premium economy twin room. Excellent location right across the road from train station. Rooms although small are very clean and tidy but was perfect for the small amount of time we were in room, wouldn't want to stay for any length of time. Little bit confusing to go up one level in lift to...

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Helpful?
1Thank Emma M
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear Emma, thank you very much for your lovely review. I am happy to read that we exceeded your expectations. You are right, we have many lifts. Our building is an heritage building (which is actually an awesome thing) so unfortunately we are not allowed to make structural changes, that's why we have so many lifts. However, you might want...

Brisbane, Australia
Reviewed 3 December 2016

Great location especially if you arrive by interstate train as it is just two blocks form Southern Cross Station. Our room was a decent size and another we visited was pretty good also. The beds were comfortable and the rooms clean. Plenty of hot water and a good shower and the air conditioner worked well and was quiet. Wifi was...

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Helpful?
Thank Anthony S
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Thank you Anthony! See you soon at Batman's Hill! Freddy

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Centrally located in the heart of Melbourne CBD, Quality Hotel Batman's Hill on Collins is right opposite the Southern Cross Station and within walking distance of many of the city's best-known attractions. Our modern facilities include a range of 190 convenient and comfortable suites from 20 sq m economy rooms, 28 sq m premiere rooms and fully equipped apartment from 35 sq m studios to 50 sq m 2 bedrooms. A great choice whether it is for short trips or longer-term stays. Function rooms can cater up to 180 guests for either business conferences or private parties. Choose from a variety of wining and dining options at our restaurants and bars, including a $12 daily lunch that is popular with both local Melbournians as well as guests staying at our hotel. Free unlimited data web browsing Wi-Fi and multi-device hi-speed packages available at an extra cost will keep you connected while away from home. ... more   less 

Additional Information about Quality Hotel Batman's Hill on Collins

Address: 623 Collins St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $118 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Hotel Batman's Hill on Collins 4*
Number of rooms: 190
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Also Known As:
Quality Inn Melbourne
Quality Hotel Melbourne
Quality Hotel Batman's Hill On Collins Melbourne, Victoria
Hotel Style:
#56 Family Hotel in Melbourne
#91 Luxury Hotel in Melbourne
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to everything”
 of 5 bubbles KayeGustas, 20 Jan 2017 | Read review
“Perhaps a room with views of the street would have a better outlook.”
 of 5 bubbles 874grantj, 2 Jan 2017 | Read review
“no views, TINY rooms, Teensy bathrooms, awful coffee, frozen milk, uncomfortable beds, lumpy pillows, views of brick walls”
 of 5 bubbles 136victoriag, 31 Dec 2016 | Read review
“ROOM 501 without window and had bad house keeping service.”
 of 5 bubbles 175sylvial, 14 Dec 2016 | Read review
“floor 3 is excellent. Also the fold out single beds are softer then the king double.”
 of 5 bubbles emmasG4425GP, 11 Dec 2016 | Read review
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