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Best Western Plus Travel Inn Hotel
Cnr Grattan And Drummond Streets Cnr Grattan And Drummond Streets, Melbourne, Victoria 3053 Australia
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Avg. AU$306 /night, 1/17 - 1/18
AU$336
per night
AU$241
per night
AU$145
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#69 of 178 hotels in Melbourne
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
Property amenities
Paid private parking on-site
Free internet
Pool
Bar / lounge
Bicycle rental
Car hire
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Meeting rooms
BBQ facilities
Baggage storage
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Laptop safe
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Location
Cnr Grattan And Drummond Streets Cnr Grattan And Drummond Streets, Melbourne, Victoria 3053 Australia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 92 out of 100
92
188 Restaurants
within 0.5 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
The Best Western Travel Inn on Drummond St, Carlton is not luxury accommodation but it is better than average, and given the location near to Lygon Street, and the relatively easy walk to & from the city it is hard to beat. A big plus is the off street parking which is undercover, secure, and easily accessible for those driving to Melbourne. The Hotel has a swimming pool, another plus, but, it was not functioning during our stay. It would have been nice to have a swim as it was a very hot January in Melbourne. The room though not huge was ample for a weeks stay, and was clean, fresh, light and fairly quiet. Breakfast is available for guests in the lounge, but... you may wish to rethink that if there are bus groups staying. We were relegated to the bar for breakfast during our stay when two bus tour groups were given complete priority in the dining lounge. Overall, we think it convenient.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
Room Tip:Â If you are after fresh air, there are some rooms where the windows open, but they may face the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LynneC1466, Director of Sales at Best Western Plus Travel Inn Hotel
Responded 17 Mar 2020
Dear Medlowbath34, Thank you for staying with us and for sharing your experience. We appreciate your feedback and we are pleased to hear that you enjoyed our location. Unfortunately, Melbourne was hit by a dust storm which deposited red dust throughout the city and suburbs, the hotel pool did not escape this storm and the professional pool company advised us that it could not be used during treatment. During the Tennis Open we do have coach groups that have designated breakfast times, we would always reserve a table in the hotel restaurant for you upon request. We hope to see you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visit during australian open. Location not too bad. Only 4minutes walk to tram station which can connect you to CBD, flinders, melbourne park. Plenty of restaurants around hotel. Location very quite. Staff was okay not too friendly and not too rude. Room was clean. Plenty of dilmah tea, chocolate and coffee selectiom inside room. Tv was huge. Bathroom clean. Room huge. Room clean. Bed comfortable. Bed sheet quite clean.
Pros
Plenty of food selection before 9pm around hotel
Clean room and clean bathroom
Big tv
Minus
Consider its affordable price, i cant complain too much
Overall almost very good
Pros
Plenty of food selection before 9pm around hotel
Clean room and clean bathroom
Big tv
Minus
Consider its affordable price, i cant complain too much
Overall almost very good
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LynneC1466, Manager at Best Western Plus Travel Inn Hotel
Responded 4 Feb 2020
Hello Maxwellfederer, Firstly thank you for staying here with us and we hope that you enjoyed the Australian Open and got to see some great games. Thank you so much for sharing your experience, we are pleased that you liked our hotel rooms and the suburb of Carlton, with a little walk you can easily access public transport to take you all around Melbourne! We hope we see you again before AO 2021. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
you might be waiting forever for the lift to open, but that is something you can definitely remember and talk about if you are in the hotel. it is interesting about how it works.
breakfast was good. not that i had the best of the best because i do not prefer continental, but they did give me egg white omelette every day like i wanted it. I only made the request on my first day.
Room was big and facing the pool. though i never saw anyone use it nor did i find the time. the best part about it was that it had a walking distance from everything around and the area is just classic!
breakfast was good. not that i had the best of the best because i do not prefer continental, but they did give me egg white omelette every day like i wanted it. I only made the request on my first day.
Room was big and facing the pool. though i never saw anyone use it nor did i find the time. the best part about it was that it had a walking distance from everything around and the area is just classic!
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Review collected in partnership with Best Western
Date of stay: March 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LynneC1466, Director of Sales at Best Western Plus Travel Inn Hotel
Responded 17 Mar 2020
Dear Thowhedhussain, Thank you for staying with us, it was our pleasure to host you. I love your opening line regarding our lift - very clever! We are pleased that you enjoyed our location and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked by 'phone explaining that my wife had a disability and we needed a twin room with a walk-in shower. Upon arrival found that there were two flights of steps at the front entrance with no ramp. The only disabled access was via the underground carpark. The single lift from the carpark could only take a couple of people and their luggage and was annoyingly slow. Our twin room was on the small side. The shower was tiny; it was not walk-in, requiring my wife to step up onto a slippery fibre glass base. It was impossible for her to have a proper shower. The toilet was cramped and the washbasin ridiculously small with virtually no room for toiletries.
We were not told when booking that the restaurant was not open for dinner and there was no room service. Reception staff were disinterested and perfunctory. The one positive was the helpful and considerate cleaning staff. I would suggest that anyone elderly, with a mobility issue or even young families with toddlers, avoid this hotel until they improve accessibility.
We were not told when booking that the restaurant was not open for dinner and there was no room service. Reception staff were disinterested and perfunctory. The one positive was the helpful and considerate cleaning staff. I would suggest that anyone elderly, with a mobility issue or even young families with toddlers, avoid this hotel until they improve accessibility.
Read more
Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I recently stayed at this hotel, and while the overall experience had its positives, there were some aspects that left me with mixed feelings.
The front desk service was unfortunately not as friendly and helpful as I would have hoped. When a small issue required attention, the response was somewhat indifferent.
On the positive side, the room was clean, but the amenities were quite basic. The bed didn't always feel freshly made each day, which, although not a major issue, did impact the overall impression.
One notable point is the hotel's commitment to environmental considerations in housekeeping. While I appreciate eco-friendly practices, it would be beneficial for guests to be informed about these measures upon check-in. For instance, wet towels were not consistently replaced, and there was only one small bar of soap for both hand washing and shower use during my four-day stay. Guests who value a more extensive selection of toiletries might want to bring their own.
In summary, while the hotel has positive aspects, clear communication about environmental practices and perhaps a more attentive front desk service could significantly enhance the overall guest experience.
The front desk service was unfortunately not as friendly and helpful as I would have hoped. When a small issue required attention, the response was somewhat indifferent.
On the positive side, the room was clean, but the amenities were quite basic. The bed didn't always feel freshly made each day, which, although not a major issue, did impact the overall impression.
One notable point is the hotel's commitment to environmental considerations in housekeeping. While I appreciate eco-friendly practices, it would be beneficial for guests to be informed about these measures upon check-in. For instance, wet towels were not consistently replaced, and there was only one small bar of soap for both hand washing and shower use during my four-day stay. Guests who value a more extensive selection of toiletries might want to bring their own.
In summary, while the hotel has positive aspects, clear communication about environmental practices and perhaps a more attentive front desk service could significantly enhance the overall guest experience.
Read more
Review collected in partnership with Best Western
Date of stay: November 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I always stay at the Best Western Plus Travel Inn when I visit Melbourne. Within close walking distance of iconic Lygon Street, it always delivers on comfort, cleanliness and value for money. The staff are wonderful and go out of their way to make your stay as pleasant as possible. Can't wait for my next visit.
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Older but well refurbished hotel, in great central location close to University, shops & cafes in Carlton and walking distance or short tram trip to the CBD. Very clean rooms and on-site parking. No meals currently available (March 2022). Rooms facing inside to the pool are very quiet, but a bit darker than those facing the street.
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Review collected in partnership with Best Western
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had a 3 night stay at Best Western Carlton, it’s central to the City of Melbourne.
There are many cafes just around the corner if you choose too.
This hotel is clean and well appointed,the staff are extremely helpful. The hotel offers breakfast for an additional cost of $17 which is affordable.
I enjoyed my stay of 3 nights and I will again stay at Best Western
There are many cafes just around the corner if you choose too.
This hotel is clean and well appointed,the staff are extremely helpful. The hotel offers breakfast for an additional cost of $17 which is affordable.
I enjoyed my stay of 3 nights and I will again stay at Best Western
Read more
Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We arrived on Boxing day 2021 and at check in, we asked the reception if car parking was available. He said yes it is available to guests and it is underground. We had our car pick up the next day, so we took his word for it and checked in. However, the next night, when we brought our car, the reception (a different person from last night) said that car parking was not available and we would have to go for on street parking instead. We were perplexed because last night we were assured that car parking would be available to us.
So, we were forced to find street parking. Luckily, next day was a public holiday, so we could keep our car without getting fined.
Additionally, there was no housekeeping. There was a trolley at the front and we would have to take fresh towels or soap from there.
Rooms were actually good. It was enough for us and well air conditioned. Comfortable beds as well. Superb location as well.
Other than the parking issue, overall it was a good stay at the hotel
So, we were forced to find street parking. Luckily, next day was a public holiday, so we could keep our car without getting fined.
Additionally, there was no housekeeping. There was a trolley at the front and we would have to take fresh towels or soap from there.
Rooms were actually good. It was enough for us and well air conditioned. Comfortable beds as well. Superb location as well.
Other than the parking issue, overall it was a good stay at the hotel
Read more
Date of stay: December 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have stayed at this accommodation many times over the years. I used to stay for work and find it safe and secure.
Sadly since Best Western have taken over, some of the services are no longer available (eg room service & restaurants). Like many travelling alone or as a single adult with children, it is not always safe to wander unfamiliar surroundings to get food. There isn’t a microwave in the room so no ability to heat a precooked meal.
In regards to staff - they are friendly and so helpful, the rooms are spotless. The accommodation is excellent, it’s just the lack of services that achieved a lower review
Sadly since Best Western have taken over, some of the services are no longer available (eg room service & restaurants). Like many travelling alone or as a single adult with children, it is not always safe to wander unfamiliar surroundings to get food. There isn’t a microwave in the room so no ability to heat a precooked meal.
In regards to staff - they are friendly and so helpful, the rooms are spotless. The accommodation is excellent, it’s just the lack of services that achieved a lower review
Read more
Date of stay: May 2022Trip type: Travelled with family
Room Tip:Â If travelling alone and unfamiliar with ordering via Uber, or feeling unsafe walking around,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mandy,
Good afternoon and thank you for getting in touch.
Yes. all hotel guests can use the fitness facilities at University of Melbourne free of charge.
Please do not hesitate to contact me if I can be of any further assistance.
Kind regards,
Lynne
Our free Wi-Fi is strong. If you wish to upload or download (movies etc) , we have a stronger service available at $10.00 per day.
The staff are very helpful at this hotel. Use the contact email that is on their website.
Great location and so close to the great eateries and ice cream on Lygon Street. Have a great time. Ian
We paid 15 dollars for parking, per day, but as the others said it was safe and secure! As for rates they varie, email them or go to website!
"If travelling alone and unfamiliar with ordering via Uber, or feeling unsafe walking around, maybe review the suitability of this place"Read full review
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PRICE RANGE
AU$150 - AU$241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus the travel hotel melbourne, best western melbourne
FORMERLY KNOWN AS
BEST WESTERN PLUS The Travel Inn Hotel
LOCATION
AustraliaVictoriaMelbourneLygon Street
NUMBER OF ROOMS
100
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingBEST WESTERN PLUS TRAVEL INN HOTEL (AU$150) - 2025 Prices & Reviews (Melbourne) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Best Western Plus Travel Inn Hotel
Which popular attractions are close to Best Western Plus Travel Inn Hotel?
Nearby attractions include Melbourne Museum (0.4 km), Carlton Gardens (0.3 km), and IMAX Melbourne Museum (0.4 km).
What are some of the property amenities at Best Western Plus Travel Inn Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Plus Travel Inn Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Travel Inn Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Plus Travel Inn Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Best Western Plus Travel Inn Hotel?
Conveniently located restaurants include Da Guido La Pasta, Kazuki's, and Pidapipo Gelateria.
Are there opportunities to exercise at Best Western Plus Travel Inn Hotel?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Best Western Plus Travel Inn Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Travel Inn Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Best Western Plus Travel Inn Hotel?
Many travellers enjoy visiting St. Patrick's Cathedral (1.3 km), Parliament House of Victoria (1.2 km), and St Paul's Cathedral (1.8 km).
Is Best Western Plus Travel Inn Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.