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Crowne Plaza Melbourne

Hotels.comUSD 113*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 271*
USD 113*
USD 115*
USD 271*
USD 113*
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Crowne Plaza Melbourne
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1,419 Reviews from our TripAdvisor Community

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Showing 1,354: English reviews
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Sydney, Australia
Reviewed 2 days ago NEW

Our room overlooked the Yarra River which was fine, the room was neat ,tidy clean and modern. Unfortunately the bed was horribly uncomfortable, it was so hard both my wife and myself ended up with sore backs and aching joints. Our room had two double beds and we ended up putting the mattress topper, dooner etc on top of the...

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Helpful?
Thank 255060Holiday
UK
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I visited the hotel as part of my honeymoon. From the point of check in to leaving the hotel we were given a complete 5 start experience. The staff were extremely helpful with regards to some issues that we had in obtaining our points from a previous stay at crowne plaza in Scotland. In addition they offered us a free...

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Helpful?
Thank Ashley1122
About Hotel's Favourite Review
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Ashley1122, Thank you for your great review. Thank you for choosing Crowne Plaza Melbourne for your Honeymoon. I was delighted to read that you found the staff extremely helpful and were able to resolve the issue. I also noted that you enjoyed the location of the hotel and the view from your room. We hope to welcome you back...

Perth, Australia
Reviewed 6 days ago NEWvia mobile

Absolutely loved our stay there! Cosy room with a stunning view at a very good price. Its nice that Crowne Casino is within walking distance with all its food courts, cinema etc but also tucked away for more privacy. Service is awesome, staff is very friendly and accommodating. The place to stay in Melbourne 😊😊

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Helpful?
Thank LanaWoo
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear LanaWoo Thank you for your recent visit and great to hear you had an enjoyable stay. The team will be happy to hear you enjoyed their service and we hope you will be able to visit us again in the future! Kind regards, Cameron Abbott General Manager

Traralgon
Reviewed 1 week ago via mobile

Fantastic state, met by lovely staff smiling staff on arrival, close to crown casino & CBD, valet parking or parking close by, bar & reasturant at hotel as well as close by! Would highly recommend staying here!!

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Helpful?
Thank Imogen Q
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Imogen Q, Thank you kindly for your feedback, it is much appreciated. I will be sharing your comments with my team who I am sure will be delighted with your review. I was pleased to read that you found our location convenient and close to casino, CBD and bar and restaurants. We look forward to welcome you back! With...

Hobart
Reviewed 1 week ago

Hotels have a tendency to have beds that are too hard but this one was just right, very comfortable. The room was quite spacious with desk and chair as well as huge tv and mini bar. A large spacious bathroom with a bath, yay. Had a nice view of the hotel pool. Generally a very quiet hotel couldn't hear neighbours...

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Helpful?
Thank Nicole H
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Nicole H, Thank you for sharing you review of your stay. I am pleased to hear that you were impressed with our hotel and the room you stayed in. Also glad to read that you were impressed with our breakfast buffet. I have shared your review with the team members and they were very happy to read your comments....

Titusville, Florida
Reviewed 1 week ago

My husband and I stayed there for one night celebrating our anniversary. We are florida residents so this was just a short trip for us. My husband booked a king standard that turned out to be a handicap room. The bathroom had no counter space at all. The shower head was the size of my fist at best. The room...

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Helpful?
1Thank sixster27
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear sixster27, Thank you for posting a review on TripAdvisor after your visit to Crowne Plaza Melbourne. I was happy to read that you found our staff friendly and were able to accommodate your early check-in request. However I was most concerned to read that you were dissatisfied with your stay. Please accept my profound apologies for the issues that...

Manly, Australia
Reviewed 1 week ago

The room was spacious with a nice view over the river and the bed was comfortable. We were attending a conference at the Convention Centre which was a short distance walk. Also handy to the free tram zone for getting around the CBD for business and pleasure. The staff were courteous and prompt, we'd stay there again.

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Helpful?
Thank HowardnSooz
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear HowardnSooz, Thank you for taking the time to share your review. I was pleased to hear that enjoy the view from your room and found the room spacious with comfortable bed. We are indeed at great location, closer to Convention Center and free tram zone is located right in front of the hotel. I was also glad to read...

Gold Coast, Australia
Reviewed 1 week ago via mobile

We moved here after a bad experience elsewhere - yay!! The staff were attentive , our king suite was beautiful and we loved sitting in the windows and having a drink looking at the view ! We would stay again in a heartbeat

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Helpful?
Thank lkamphuis
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear lkamphuis, Thank you for your great feedback. I was delighted to read that you found our staff attentive and that you enjoyed the drink in your room overlooking the view. Thank you for choosing to stay with us here at Crowne Plaza Melbourne and we look forward to welcome you back. Kind Regards, Cameron Abbott General Manager

Ballarat, Australia
Reviewed 1 week ago

When we booked this we thought we were booking at Crown Casino. Totally ruined our weekend definitely not worth the $360 for one night and then being charged $30 for parking because my 4x4 would not fit in their carpark. FEEL TOTALLY RIPPED OFF ! I wont make the same mistake again

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Helpful?
Thank Kevin M
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Kevin M, Thank you for taking the time to write a review about your stay with us. We regret that you had a less than satisfactory experience during your visit. We do appreciate your time and providing us with your feedback. Kind Regards, Cameron Abbott General Manager

Sydney
Reviewed 1 week ago

A little drab and dated, but relatively inexpensive given the location on the water and opposite Crowne Casino and the Conference Centre. The view is great at night, particularly with the hourly Crowne fireballs along the river bank and there was fireworks one night I was there in May (see photo). The view was stunning from my window. However, the...

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Helpful?
Thank Peripotetic
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this review

Dear Peripotetic, Thank you for your review. I was happy to read that you enjoyed the stunning river view over looking the casino complex from your room and found the room spacious and the bed comfortable. I look forwards to welcoming back soon. With Kind Regards, Cameron Abbott General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 

Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St, Melbourne, Victoria 3008, Australia
Region: Australia > Victoria > Melbourne > Docklands
Price Range: $159 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Victoria
Hotel Style:
#51 Family Hotel in Melbourne
#53 Romantic Hotel in Melbourne
#60 Business Hotel in Melbourne
#72 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Melbourne staff and other travellers.
8 questions
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Questions? Get answers from Crowne Plaza Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor with Casino view is best.”
255060Holiday, 28 May 2017 | Read review
“This is NOT Crown Casino”
kevinmG701TI, 20 May 2017 | Read review
“all rooms would be good with views we had views of the river & City lights at night what more do you want”
nipperh, 16 May 2017 | Read review
“As for a river view”
cortez48, 12 May 2017 | Read review
“River view if you have to stay, book no breakfast there are heaps of good places around and close.”
865rudiw, 12 May 2017 | Read review
5 of 5
Hotels.com
USD 113* /night
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CrownePlaza.comUSD 115
Booking.comUSD 113
TripAdvisorUSD 113
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*Disclaimer
Prices are for 1 room, 2 adults
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