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Citadines on Bourke Melbourne

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#35 of 157 Hotels in Melbourne
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Citadines on Bourke Melbourne
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1,807 Reviews from our TripAdvisor Community

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There are newer reviews for Citadines on Bourke Melbourne
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Showing 1,737: English reviews
New York City, New York
Reviewed 1 week ago via mobile

Great hotel located right in the CBD by the tram and loads of restaurants. The room was clean, and we never had housekeeping knock on the door when we were there. Maybe they have a system to know when you leave so they can clean, which is super convenient. My only nit picky complaints were that the remote was finicky...

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Helpful?
Thank Michelle718
Sydney, Australia
Reviewed 1 week ago

Went to Melbourne for a long weekend (18-21 Nov) and we knew Citadines on Bourke was the place for us, having stayed there a couple of times in recent years. We were not disappointed this time either! The staff were great, Kate was the person who checked us in and was happy to help with our request for a room...

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Helpful?
Thank kensch10
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear kensch10, Thank you for taking the time to write such a detailed review for us. It was so lovely to read that you thoroughly enjoyed your recent stay and that you continue to choose Citadines on Bourke when you visit Melbourne. We trust that you were able to take some much needed rest over the long weekend. We very...

Adelaide, Australia
Reviewed 2 weeks ago

Great location, ease of access around the city and inner suburns is fantastic, great room and overall cleanliness is outstanding. View from the 21st floor was fantastic. My second stay and standards have remained just as high 3 years later

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Helpful?
Thank pp212016
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear pp212016, Thank you for your recent review and for your kind words. We’re so pleased that you left feeling like we were able to provide the same, high standard throughout your stay this time, as we had three years ago. The next time you visit, you may like to sign up and become an Ascott Online Advantage member. This...

Australia
Reviewed 2 weeks ago via mobile

Not glamorous but perfectly reasonable option. I found the location was good. I could walk where I needed to go. The room was well lit. I needed that because my view was the concrete wall of the building next door. I liked the little lap pool. Guessing it was 13 meters. It was warm and easy to swim in. Was...

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Helpful?
Thank ozmel88
Jakarta, Indonesia
Reviewed 2 weeks ago via mobile

I spend thousands and spend weeks of my life here, booking not the cheapest room, yet they gave me room with no view, its just a bare wall of other building, located may be 6-8m accross!! How stupid they told me they get me 1hour earlier check in so I cant have a better window, but everything has the same...

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Helpful?
Thank PapayaMelon
Ainsley B, Manager at Citadines on Bourke Melbourne, responded to this review

Dear PapayaMelon, Visitors to Melbourne certainly have many options when it comes to their choice of accommodation but we at Citadines would like to believe that we are amongst the better options. However, it is clear from your comments that we have not demonstrated that fact to you and I can only offer my sincere apologies for your poor experience....

Gold Coast, Australia
Reviewed 2 weeks ago

The hotel/apartments were very clean and modern. Front counter very helpful, our accomodation was very good and overall - excellent. Considering location, value exceptional. Service staff - not as efficient as in other hotels. Had to call the front counter to get service on one occasion. Handy to Melbourne city centre, trams at front door. Clean laundry facilities available.

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Thank rodandmarcie
Singapore, Singapore
Reviewed 2 weeks ago

We like the room as it is Nice n clean room. Nice view from the room too. As we have small kid , requested for late check out but was denied. And till the check out that day was told able to check out at 1pm but we are ready to check out. At 2pm saw lot of people check...

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Helpful?
Thank seechaip
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear seechaip, Thank you for taking the time to share your feedback with us. We’re pleased that you were happy with our spacious Apart’hotel here at Citadines on Bourke Melbourne. I’m sorry that we did not have the availability to confirm a late check out for your room. Generally, check in time is from 2pm and check out is 11am...

Melbourne, Australia
Reviewed 2 weeks ago

Excellent, friendly service, large, comfy rooms and great location. The room was clean and nicely furnished and the desk staff greeted everyone in a friendly way. All amenities were good quality and the view was great.

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Helpful?
Thank Louise R
Shannon R, Marketing Executive at Citadines on Bourke Melbourne, responded to this review

Dear Louise R, Thank you for your recent review. It was so lovely to read that you thoroughly enjoyed your stay and that you were impressed by our Guest Service Team. We certainly hope that this added to your overall experience here at Citadines on Bourke Melbourne. The next time you visit, you may like to sign up and become...

Melbourne, Australia
Reviewed 2 weeks ago

I have booked in to this apartment hotel on a mixture of business and pleasure moor the 180 times in the past 3 years. This is a great place to stay. Wonderful staff and service, great location and well priced. It has been my accommodation of choice for the past 3 years and will continue to be so.

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Helpful?
Thank Lb1946
Aberdeen, United Kingdom
Reviewed 2 weeks ago

My Husband and I stayed here while on holiday to Brisbane as he had a meeting not far from the hotel, well I say hotel it was actually a self contained apartment in the hotel. It was very well equipped, spotless and comfortable. It had the dinkiest dishwasher ever. We ordered sushi from room service which was made fresh and...

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Helpful?
Thank Tricia M

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Citadines on Bourke Melbourne, in the heart of the city's CBD, offers access to major business and financial offices as well as many world-renowned restaurants, entertainment areas, shopping districts and theatres. Designed for international and domestic travellers on business or leisure, each vibrant apartment has modern amenities along with access to the business corner and fitness corner for efficiency and convenience. Explore Melbourne and relax in the privacy and comfort of your Apart'hotel. ... more   less 

Additional Information about Citadines on Bourke Melbourne

Address: 131-135 Bourke Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $144 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Citadines on Bourke Melbourne 4.5*
Number of rooms: 380
Reservation Options:
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Also Known As:
Citadines On Bourke Melbourne Hotel Melbourne
Citadines On Bourke Melbourne Victoria
Hotel Style:
#24 Business Hotel in Melbourne
#30 Romantic Hotel in Melbourne
#33 Family Hotel in Melbourne
#34 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Citadines on Bourke Melbourne staff and other travellers.
38 questions
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Questions? Get answers from Citadines on Bourke Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher room with a view!”
 of 5 bubbles rangaface, 6 Dec 2016 | Read review
“Upper floors are quieter”
 of 5 bubbles NickLanigan, 26 Nov 2016 | Read review
“Experience rooms on the 12th and 17th Floors - both very good.”
 of 5 bubbles rodandmarcie, 20 Nov 2016 | Read review
“Great apartment hotel, close to everything.”
 of 5 bubbles loremipsem, 19 Nov 2016 | Read review
“I can't comment on the actual rooms but the apartment's were excellent”
 of 5 bubbles TriciaM72, 18 Nov 2016 | Read review
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