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Crown Metropol Melbourne

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#22 of 157 Hotels in Melbourne
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Crown Metropol Melbourne
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3,421 Reviews from our TripAdvisor Community

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Showing 3,355: English reviews
Melbourne, Australia
Reviewed 3 December 2015 via mobile

My husband and I stayed at the crown metropole for one night for a baby getaway. The staff went above and beyond for us and everyone was so polite and helpful. We mentioned it was our first night away from the baby and next minute there was a gift and a personalized card waiting for us in the room. The...

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Helpful?
1Thank amberlmcnulty
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. I am pleased to read that your break away was well enjoyed. The level 28 Club package is very popular. I will ensure to pass your lovely feedback onto the team. We appreciate your recommendation and do let me know when you next plan to stay, so I can personally introduce myself. Kind regards, Harley...

Tel Aviv, Israel
Reviewed 1 December 2015

I had a wonderful one night stay here. - the bed was extremely comfortable - rooms service and delicious meal ordered at an outrageous time in the night - the pool is a great experience - floating above Melbourne - excellent price for one night online I would go back in a heat beat!

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Helpful?
1Thank JRaine28
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. We love that you enjoyed your “escape”!! We get great feedback on our beds and of course our pool is quite iconic on the 27th floor. I will be sure to share your feedback with my team and look forward to welcoming you back very soon. Kind regards, Harley Moraitis General Manager Crown Metropol 61...

Cobram, Australia
Reviewed 30 November 2015

We received outstanding service from all areas of the hotel. Had a great dining experience at The Atlantic restaurant which was organised by Metropol concierge. Love the POOL!!! would be nice if you could have a cocktail or refreshments at the pool area.

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Helpful?
1Thank staceys114
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. We sincerely appreciate your lovely comments and be assured I have passed these onto our team. I hope you have the opportunity to stay with us again soon. Kind regards, Harley Moraitis General Manager Crown Metropol 61 3 9292 8888

Reviewed 29 November 2015 via mobile

Clean excellent location, the finish is more like 4 stars than 5. The pool was similar to public pool and I'm still trying to come to terms with the plunge pool in the changing room, I was told for privacy yet you will be seating with strangers in the CHANGE ROOM, $16 to rent a home movie was over the...

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Helpful?
Thank ORNHA
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. It was pleasing to read you enjoyed the location and cleanliness of the property. In regards to the facilities, we do have steam rooms and vitality spas located in both the female and male changing area. These are available for all our hotel guests to use complimentary. I would be happy to discuss your concerns...

Melbourne, Australia
Reviewed 28 November 2015 via mobile

Spent a fabulous weekend at the Metropole for a birthday weekend surprise. We upgraded to an apartment room which was extremely luxurious and high end. We had fabulous views of Melbourne and the location was simply perfect. This is not a cheap option but for those special events it is certainly worth thinking about. Have stayed there a couple of...

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1Thank MelbourneAl
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. Sounds like the birthday surprise went really well and I'm glad you got to experience the Apartment. It is an amazing room with great views! Please let me know when you plan to stay again so I can say hello. Kind regards, Harley Moraitis General Manager Crown Metropol 61 3 9292 8888

Saint Paul, Minnesota
Reviewed 28 November 2015

The room was nice, and and as others have said the pool is very cool. Although it feels very humid and smells like a lot of chlorine once you walk in. Great views while enjoying the pool though. The staff was nice, they weren't rude nor unfriendly, but they did not match up to the overall friendliness of everyone else...

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Helpful?
1Thank mspreh
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. It sounds like you had mixed feelings about your stay at the hotel and I would welcome the opportunity to discuss your feedback in further detail when you get a chance. Just on some of the points you raised: • It disappointed me to read that although you found our staff nice they were not...

Adelaide, Australia
Reviewed 27 November 2015

pool on the 27th floor and bar on top floor were great. Breakfast overlooking the city acomplimentry drinks at sunset of people with 28th floor access. This hotel is part of casino complex with covered walkways to crown. My friends and i will return soon.

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Helpful?
1Thank Trishalishcious
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. It was lovely to read you had an enjoyable stay with us. The Club Lounge package on level 28 is definitely a highlight for many guests. We appreciate your recommendation and look forward to welcoming you back. Kind regards, Harley Moraitis General Manager 61 3 9292 8888

Edinburgh, United Kingdom
Reviewed 26 November 2015

I enjoyed my stay at the Crown Metropol. Unlike other hotels of this class I've stayed at, free wifi was available in the rooms which is always a bonus. The rooms were massive. Beds were comfy and soundproofing was good. The only noises we heard came from the corridor. Nothing through the walls at all. The only thing I wasn't...

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Helpful?
Thank dR_gonZo279
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. It was pleasing to read you enjoyed your overall stay at the hotel. I apologise that the bathroom design was not to your liking. We hope to welcome you back in the near future. Kind regards, Harley Moraitis General Manager 61 3 9292 8888

Canberra, Australia
Reviewed 25 November 2015 via mobile

Three main issues with this hotel: (1) Poor service: never in a five star establishment have I ever checked out and not even been asked how my stay went. Very disappointed to simply be handed an invoice with a terse goodbye. (2) When we arrived our room had a strong and unpleasant scent - very disappointing. (3) To me, what...

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Helpful?
2Thank John W
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for you review. I apologise that your experience at our hotel was not to your expectation. I would like the opportunity to discuss your stay in more detail. If you have the time, may I request you make contact with myself on the number below. Kind regards, Harley Moraitis General Manager 61 3 9292 8888

Sydney, Australia
Reviewed 24 November 2015

Close to everything - Crown complex just across the road (connected by a sky bridge). Plenty of activities for my two year old (Spent hours at the Galactic Circus next door). MAGNIFICENT pool located very high up, you get a very nice view of the city. Adequate room, although I was quite surprised that we were only given one room...

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Helpful?
Thank Max M
CrownHotels, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review. I am pleased to read you enjoyed the facilities of the hotel, in particular the pool. In regards to your room requirements, we do have a number of options that can sleep up to 4 guests. These include - Our twin room, which contains two queen size beds - Interconnecting rooms I am unclear how...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more   less 

Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: $242 - $646 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Reservation Options:
TripAdvisor is proud to partner with Expedia, Amex, Booking.com, Travelocity, Agoda, Priceline, HotelTravel.com and Odigeo so you can book your Crown Metropol Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crown Metropol Hotel Melbourne
Crown Metropol Melbourne Victoria
Hotel Style:
#8 Business Hotel in Melbourne
#8 Spa Hotel in Melbourne
#18 Family Hotel in Melbourne
#21 Luxury Hotel in Melbourne
#21 Romantic Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Melbourne staff and other travellers.
23 questions
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Questions? Get answers from Crown Metropol Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere”
 of 5 bubbles estwayne, 4 Dec 2016 | Read review
“Choose higher floor with city view.”
 of 5 bubbles KarlSice, 4 Dec 2016 | Read review
“Ask for a high room with a city view”
  • The view of the river
  • The city
  • And the last one
 of 5 bubbles JaimeH601, 29 Nov 2016 | Read review
“Best Views, Near The City And Good For Shopping, Relaxing and Thrilling”
  • Super and Comfortable
 of 5 bubbles staclothing7, 23 Nov 2016 | Read review
“Ask for a corner room”
 of 5 bubbles brookp388, 20 Nov 2016 | Read review
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