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Crown Metropol Melbourne

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Traveller (1238)
Room & Suite (577)
Pool & Beach (117)
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Overview
  • Excellent59%
  • Very good29%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“mr hive”(152 reviews)
“luxe room”(83 reviews)
“infinity pool”(75 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (4,181)
There are newer reviews for Crown Metropol Melbourne
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4,087 results
Traveller rating
2,338
1,189
344
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80
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2,338
1,189
344
136
80
Show reviews that mention
All reviewsmr hiveluxe roominfinity poolcasino complexvalet parkingpre dinner drinksshower and toiletsteam roomfloor to ceiling windowstop floorroom servicebuffet breakfastmodern hotelcity viewcorner roomsouth bankyarra river
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801 - 805 of 4,087 reviews
Reviewed 1 November 2016

we booked through Austravel for 1 night then through Moto GP for 2 nights and Austravel again for 2 nights due to the booking arrangements outside our control. The receptionist wasn't at all fazed by this and ensured that we kept the same room and...More

Review collected in partnership with this hotel
1  Thank Gill M
Reviewed 1 November 2016 via mobile

This complex is a fantastic place to stay & play with friends or family your never far away from the action here if you like a bet ease of transport to the Mornington peninsula for golf, great rooms breakfast was fantastic I have no complaints...More

1  Thank Michael J
Reviewed 1 November 2016

After waiting in a lengthy queue to check in we were then told our room was not ready. We were not offered a complimentary drink at the bar (as is the norm in luxury hotels) but simply told we would get an SMS when our...More

1  Thank amyh1704
Response from CrownHotelsAu, General Manager at Crown Metropol MelbourneResponded 7 November 2016

Thank you for your review, Amy. I was naturally disappointed to read of your experience. I understand that my management team have already been in contact with you to discuss your concerns. If you wish to discuss this further, I would welcome the opportunity and...More

Reviewed 1 November 2016

We had a sisters getaway and the rooms was spacious and the service was excellent. My sister had a memorable evening dinner in The Conservatory as we got together for her 60th birthday. The hotel organized a late checkout for us and we managed more...More

1  Thank Chye H
Reviewed 31 October 2016

While the hotel itself was lovely, what really stands out is the quality of the service. It was excellent! The hotel staff continued to go above and beyond to ensure the stay was comfortable and memorable. Thank you.More

Review collected in partnership with this hotel
1  Thank myeeg162
Response from CrownHotelsAu, General Manager at Crown Metropol MelbourneResponded 8 November 2016

Thank you for your lovely review - how wonderful it was to read your feedback regarding the service! We place a high importance on providing exceptional guest service and I was delighted to learn the staff went "above and beyond" to ensure your stay was...More

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Most Booked Properties in Melbourne
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 131 - USD 395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Melbourne
#13 Family Hotel in Melbourne
#21 Romantic Hotel in Melbourne
#29 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 131 - USD 395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Melbourne
#13 Family Hotel in Melbourne
#21 Romantic Hotel in Melbourne
#29 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1238)
Room & Suite (577)
Pool & Beach (117)
Dining (98)
Amenities (24)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
mforde1967
29 April 2018|
AnswerShow all 2 answers
Response from CrownHotelsGM | Property representative |
Thank you for your question. Please contact our Crown Gifts team who will assist you with gift card balance enquiries - 1800 822 606
0
Votes
BuckH10
13 December 2017|
AnswerShow all 2 answers
Response from CrownHotelsGM | Property representative |
Hi BuckH10, Thanks for your question. You most certainly can. Advance bookings are essential, and there is a nominal fee to use the tennis courts. For more information, please contact us directly on +61 3 9292-8888... More
1
Vote
Room Tips
"This room was lovely and quiet. The air con was so quiet. It was fabulous."
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"If parking in the multi level car park at crown there is a separae lift for the hotel so you might be up and..."
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"A higher floor gives better views."
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"High floors are always better"
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